system MERCEDES-BENZ C-Class 2008 W204 Comand Manual

171 System settings
System settings
i You can fully reset COMAND to the factory
settings. This process deletes all personal data,
among other things, (e. g. station memory, ad-
dress book entries, entries in the destination
memory and in the last destinations of the navi-
gation system). It is recommended that you per-
form a reset before the vehicle is handed over or
sold, for example.

Select “System” K “System Settings”
K “Reset”.
You will be prompted to confirm that
you wish to perform the reset.

Select “Yes” or “No”.
After selecting “Yes”, you will again be
prompted to confirm that you wish to
perform the reset.

Select “Yes” or “No”.
After selecting “Yes”, COMAND is reset
and restarted.

Select “System” K “Language”.
The language list appears.
The dotRindicates the current setting.

To change setting: Select the desired
language.
The language is set.
i Setting the system language also changes
the language of the multifunction display.
ResetSetting the system language

172 System settings
Tele Aid*
The Tele Aid* system
(Tele Aid – Telematic Alarm Identification
on Demand)
The Tele Aid* system consists of three
types of response:
automatic and manual emergency
Roadside Assistance
Information
Automatically
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or air
bags deploy.
Initiating an emergency call manually
The SOS button is located in the overhead
control panel.

Briefly press SOS button cover to open.

Press SOS button (for longer than
2 seconds).
The indicator lamp in the SOS button
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover after the emergency call is
concluded.
i During the emergency call message “Emer-
gency Call Activated” is displayed, operation
from COMAND is not possible.
For a complete description and additional
information on Emergency calls please re-
fer to the vehicle Operator's Manual.
Tele Aid*Emergency calls

173 System settings
Tele Aid*
The Roadside Assistance button • is lo-
cated in the overhead control panel.

Press and hold Roadside Assistance
Button  (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress.

Describe the nature of the need for as-
sistance.
For a complete description and additional
information on Roadside Assistance calls
please refer to the vehicle Operator's Man-
ual.The Information button ¡ is located in
the overhead control panel.

Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress.
For a complete description and additional
information on Information calls please re-
fer to the vehicle Operator's Manual.
Roadside AssistanceInformation calls

176 Voice Control
Overview
The following symbols indicate:
sthat you have to say something
tthat there is a voice output from the
voice control
uthat the system shows information
on the display.
You can use the voice control system to
operate the following systems depending
on the equipment in your vehicle:

Phone

Navigation

Address book

Audio (radio, satellite radio*,
DVD changer, memory card,
music register)
Say the commands without pausing
between individual words. If you enter a
command that does not exist or is incor-
rect, the voice control system asks you for
a new command with “Please repeat” or
“Please repeat your entry!”.
Overview
Operating Safety
G Warning
Please devote your attention first and fore-
most to the traffic situation you are in. While
the system permits hands-free phone oper-
ation, attention to traffic may be diverted
not only by physical operation of a phone,
but also by the distraction of a phone con-
versation while driving. As such, for safety
reasons, we encourage the driver to stop the
vehicle in a safe place before answering or
placing a phone call.
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’s per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
G Warning
Navigation announcements are intended to
direct you while driving without diverting
your attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your at-
tention from driving and increase your risk
of an accident.
G Warning
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This
could cause a delay in completing your
phone call in a timely manner. This could
distract you in an emergency situation and
cause you to be involved in an accident.
Symbols only used in this chapter
Usage

178 Voice Control
Overview
Canceling the dialog
Press the L button.
or
Say the command “Cancel” (except
when creating and storing voice tags,
navigation entries or during individual-
ization).
or
Press any button on COMAND.
Adjusting the volume
Start the dialog.
Give a command, e.g. “Help”.
Press the æ or ç button.
The volume increases or decreases
during voice output.
or
Set the volume for the voice output on
the volume control for COMAND.
Display messages
The audible help function can be supple-
mented by visual help on the display
(
page 167). If the help function is
switched on, the most important com-
mands that are currently possible appear
in the display when you start the dialog.
In the address book and navigation sys-
tem, a selection list is shown in the display
if voice control requires additional informa-
tion from you.
1Display
Entering numbers

Digits from “zero” to “nine” are permit-
ted.

Say the phone number in groups of
three to five digits.
Spell

The letters of the alphabet and the
numbers 0 - 9 are permitted.

Say the letters in groups of five to sev-
en letters.

Say each individual letter clearly.
i Using individualization, you can fine-tune
voice control to your own voice and thus improve
voice recognition. The process of individualiza-
tion is described in chapter “System Settings”
(
page 167).
i If you use individualization, it may impair
recognition of other users. Switch off individual-
ization if it makes recognition of other users
worse.

179 Voice Control
Phone operation
You can use voice control to:

place a call by using your voice to input
a phone number

store names and numbers in the ad-
dress book

dial a number from the address book

listen to the phone book

retrieve and manage your voice mail
and recorded announcement services

redial
Voice control recognizes whether:

your phone is switched on

your phone is connected via Bluetooth

the car phone is registered with the rel-
evant mobile phone network

it is possible to dial

the PIN has been entered
If it is not possible to dial, voice control is-
sues a message to this effect.
i You can still operate your phone using the
keypad.
Phone operation
G Warning
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the mobile
phone while driving, please use the hands-
free feature and be sure to pay attention to
the traffic situation at all times. Use the mo-
bile phone only when road, weather and traf-
fic conditions permit. Otherwise, you may
not be able to observe traffic conditions and
could endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
G Warning
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Operation

182 Voice Control
Phone operation
“Save name” (address book)
(
page 192)
“Dial name” (address book)
(
page 192)
“Delete name” (address book)
(
page 193)
“Find name” (address book)
(
page 193)
“List phone book” and dialing a phone
number
You can use the “List phone book” com-
mand to listen to all entries in the phone
book in which a phone number is also
stored and, if required, select an entry.
Example of dialog:
sList phone book
The system reads out all the ad-
dress book entries with phone num-
bers.
To select a name and number: press
the ! button at the selected entry.If there is more than one phone number
for an entry, voice control queries this.
tDo you want to make a work call or
a home call?
sHome call
To cancel the dialog: press the L
button.
The system confirms by responding
“Cancel”.
You have cancelled the dialog.
“Redial”
You can use the “Redial” command to redi-
al the number most recently called.
Managing announcement services or
voice mail
You can also use voice control to manage
your voice mail or recorded announcement
services.
Controls
Press the ! button while a phone
call is in progress.
An acoustic signal confirms that the
system is activated.
Say the required digits (“zero” to
“nine”).
or
Say the required words “Star” or
“Hash”.
Say the concluding command “Okay”.
The system dials the number entered.

183 Voice Control
Navigation
Navigation
G Warning
For safety reasons, you should only select a
destination when the vehicle is stationary.
While the navigation system provides direc-
tional assistance, the driver must remain fo-
cused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their ob-
servance always remains in the driver’ per-
sonal responsibility. DVD maps do not cover
all areas nor all routes within an area.
Traffic regulations always have priority over
any route recommendations given.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.
G Warning
During route guidance, you will not receive
information on:

traffic lights

stop and yield signs

parking or stopping zones

one-way streets

narrow bridges, or

other traffic regulation data.
You should therefore always strictly observe
traffic regulations while driving. Drive care-
fully and always obey traffic laws and road
signs, even if they contradict navigation sys-
tem instructions.
G Warning
Navigation announcements are intended to
direct you while driving without diverting
your attention from the road and driving.
Please always use this feature instead of
consulting the map display for directions.
Consulting the symbols or map display for
directions may cause you to divert your at-
tention from driving and increase your risk
of an accident.
G Warning
Please do not use the Voice Control System
in an emergency, as the tone of your voice
may change in a stressful situation. This
could cause a delay in completing your
phone call in a timely manner. This could
distract you in an emergency situation and
cause you to be involved in an accident.

184 Voice Control
Navigation
You can use voice control to:

enter a state

enter a province

enter a city

enter a district (center)

enter a street

enter a house number

enter an entire address

enter a zip code

find address

enter a point of interest

select one of your previous destina-
tions

call up route information

store a destination

display the map

enlarge/reduce the size of the map

listen to the destination memory

start and stop route guidance

switch the guidance instructions on
and off
To select the navigation application
press the ! button on the multi-
function steering wheel.
Give the “Navigation” command.
Press the ! button.
Give one of the navigation commands
explained below.
You cannot start the route guidance until
all the necessary address data has been
entered.
“Help navigation”/“Help”
Using the “Help navigation” command, you
can have all the essential commands for
the navigation system read out.
i If voice control fails to recognize your entry,
it is advisable to spell the name of the town and
street. Spell names of towns and streets when
abroad.
The system guides you completely through
the dialog to route guidance. As soon as a
valid address is entered (at least the town),
you can use the “Start route guidance”
command to start the route guidance.
“Enter state”/“Enter province”
You can use the “Enter state”/“Enter pro-
vince” command to change the state or
province setting of the navigation system.
Example of dialog:
sEnter state
tPlease enter the name of the state.
uThe system shows a numbered list
of possible state names on the dis-
play. If there is only one entry on
the list, voice control asks if it is
correct.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
Operation
Commands
Entering an address

185 Voice Control
Navigation
“Enter destination”
You can use the “Enter destination” com-
mand to enter a complete address.
The system guides you through the whole
dialog. As soon as a valid address is en-
tered (at least the town), you can use the
“Start route guidance” command to start
the route guidance.
Example of dialog:
sEnter destination
tDo you want to enter street first or
town first?
sTown
tPlease say the name of the town
sAlbany
tLoading list of towns
uThe system shows a numbered list
of possible city names on the dis-
play. If there is only one entry on
the list, voice control asks if it is
correct.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
tWould you like to enter a street?sYes
tPlease say the name of the street
sPark Avenue
tLoading list of streets
uThe system shows a numbered list
of possible street names on the dis-
play. If there is only one entry on
the list, voice control asks if it is
correct.
tPlease select a line number.
sLine number 1 ...
tLine number 1 accepted.
tWould you like to enter a house
number?
s No
tWould you like to start route guid-
ance?
sYes
t Starting route guidance
The system stores the selected destination
and starts route guidance.
If you give one of the following commands,
the system guides you through the dialog
to route guidance.“Enter town”
You can use the “Enter town” command to
enter any town in the state or province that
is currently selected.
i If the city you require does not appear in the
list or the system fails to recognize the name of
the town, it can be entered by using the “Spell
town” command.
i You can use the “Next page” or “Previous
page” commands to scroll through the list. You
can use the “Correction” command to enter the
name of the town again.