air condition MERCEDES-BENZ C-Class 2011 W204 User Guide
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GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 62).
High-performance brake system for
AMG vehicles
The high-performance brake system is only
installed on the C 63 AMG.
GWarning
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until that
time, you may need to use increased brake
pedal pressure while braking. Please be aware
of this and adjust your driving and braking
accordingly during this break-in period.
Excessive high-demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as
temperature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual
driving style and operating conditions.
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Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R Lower your speed
R Avoid ruts
R Brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Winter driving
General information
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Winter operation"
section ( Y page 155).
Winter tires
At temperatures below 45 ‡(+7 †), use
winter tires or all-season tires. Both types of
tire are identified by the M+S marking.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best possible grip in wintry road
conditions. Only these tires will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter, as these tires
have been designed specifically for driving on
snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
mounted.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 275).XRestart the tire pressure monitor
( Y page 277).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Mercedes-Benz Center.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
"Technical Data" section to avoid damage
to the vehicle or the wheels.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
You will find an illustration of the instrument
cluster in the "At a glance" section
( Y page 26).
GWarning
A driver's attention to the road and traffic
conditions must always be his/her primary
focus when driving.
For your safety and the safety of others,
selecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions permit
it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
GWarning!
No messages will be displayed if either the
instrument cluster or the multifunction
display is inoperative.
As a result, you will not be able to see
information about your driving conditions,
such as
R speed
R outside temperature
R warning/indicator lamps
R malfunction/warning messages
R failure of any systems
Driving characteristics may be impaired.
If you must continue to drive, do so with added
caution. Contact an authorized Mercedes-
Benz Center as soon as possible.GWarning
Malfunction and warning messages are only
indicated for certain systems and are
intentionally not very detailed. The
malfunction and warning messages are
simply a reminder with respect to the
operation of certain systems. They do not
replace the owner's and/or driver's
responsibility to maintain the vehicle's
operating safety. Have all required
maintenance and safety checks performed on
the vehicle. Bring the vehicle to an authorized
Mercedes-Benz Center to address the
malfunction and warning messages.
Displays and operation
Coolant temperature gauge
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.
The coolant temperature gauge is in the
instrument cluster on the right-hand side.
Under normal operating conditions and with
the specified coolant level, the coolant
temperature may rise to 248 ‡ (120 †).
! If the coolant temperature is too high a
display message is shown.
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Display messages
Hiding display messages
GWarning
All categories of messages contain important information which should be taken note of and,
where a malfunction is indicated, addressed as soon as possible at an authorized Mercedes-Benz
Center.
Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz
Limited Warranty, or result in property damage or personal injury.
Display messages appear in the multifunction display.
XPress the a or % button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red.
You cannot hide display messages of the highest priority. The multifunction display shows
these messages continuously until the causes for the messages have been remedied.
Certain display messages are accompanied by an audible warning tone or a continuous tone.
Please respond in accordance with the display messages and follow the additional notes in
this Operator's Manual.
Message memory
You can read the display messages in the message memory.
XPress = or ; on the steering wheel to select the Service menu.
If there are display messages, the multifunction display shows 2 messages, for example.XPress the 9 or : button to select the entry, e.g. 2 messages.XConfirm with a.XPress the 9 or : button to scroll through the display messages.
When the ignition is switched off, all display messages are deleted apart from some high-
priority display messages. Once the causes of the high-priority display messages have been
rectified, the corresponding display messages are also deleted.
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Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Enabled
See Operator's
ManualThe front-passenger air bag is enabled during the journey,
although:
R there is a child, a small adult or an object weighing less than the
system's weight threshold on the front-passenger seat.
R the front-passenger seat is unoccupied.
The system may detect the additional weight of objects on the
seat or forces acting on the seat.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XSwitch off the ignition.XOpen the front-passenger door.XRemove the child and the child restraint system from the front-
passenger seat.XIf necessary, secure the child in a child restraint system on a
suitable rear seat.XMake sure that there are no objects adding to the weight applied
to the seat. The system may otherwise detect the additional
weight and interpret the seat occupant's weight as greater than
it actually is.XMake sure that the seat is unoccupied and has no objects placed
on it, close the front-passenger door, and switch on the ignition.
Observe the 45(Y page 41) indicator lamps and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 45 indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 41) has deactivated the
front-passenger air bag.
R The Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not appear. Wait
for at least 60 seconds until the necessary system checks have
been completed and to make sure that the display messages do
not appear in the multifunction display.
If these conditions are met, the front-passenger seat can be
occupied again. Whether the 45 indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
If the conditions are not met, the system is not operating correctly.
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GWarning
If the 45 indicator lamp remains off even after performing the above corrective steps, do
not have any children 12 years old and under and other small individuals use the front-passenger
seat until the system has been repaired.
Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Disabled
See Operator's
ManualThe front-passenger air bag is deactivated during the journey even
though an adult or a person larger than a certain size is occupying
the front-passenger seat. If additional forces are applied to the
seat, the system may interpret the occupant's weight as lower
than it actually is.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XSwitch off the ignition.XHave the occupant get out of the vehicle.XMake sure that the seat is unoccupied and has no objects placed
on it, close the front-passenger door, and switch on the ignition.
Observe the 45(Y page 41) indicator lamps and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 45 indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 41) has deactivated the
front-passenger air bag.
R The Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not appear. Wait
for at least 60 seconds until the necessary system checks have
been completed and to make sure that the display messages do
not appear in the multifunction display.
If these conditions are met, the front-passenger seat can be
occupied again. Whether the 45 indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
If the conditions are not met, the system is not operating correctly.
XVisit a qualified specialist workshop immediately.GWarning
If the 45 indicator lamp remains lit with an adult occupant on the front-passenger seat
even after performing the above corrective steps, do not have any passenger use the front-
passenger seat until the system has been repaired.
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GWarning
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.
Display messagesPossible causes/consequences and M Solutions?
Coolant Level Low
Stop Vehicle Turn
Engine OffThe coolant is too hot.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XWait until the display message disappears before restarting the
engine. There is otherwise a risk of engine damage.XPay attention to the coolant temperature display.XIf the temperature increases again, visit a qualified specialist
workshop immediately.The poly-V-belt may have torn.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XWait until the display message disappears before restarting the
engine. There is otherwise a risk of engine damage.XPay attention to the coolant temperature display.XVisit a qualified specialist workshop.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
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ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp comes on
while the engine is
running.The coolant level is too low.
If the coolant level is correct, the airflow to the radiator may be
blocked or the electric radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add the coolant ( Y page 240).
Observe the warning notes.XIf the coolant needs adding more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.The coolant has exceeded a temperature of 248 ‡ (120 †). The
airflow to the radiator may be blocked or the coolant level may be
too low.
The engine is not being cooled sufficiently and may be damaged.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
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Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park the vehicle for an extended
period right after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
brake pads, thus drying them. The vehicle
can then be parked up.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop immediately, e.g. an
authorized Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the
painted surface, paint care products should
be used that have been approved and
recommended by Mercedes-Benz. This is the
case approximately every three to five
months, depending on climatic conditions
and the care product used.
If dirt has entered the paint surface or the
paintwork has become dull, a paint cleaner
should be used that has been approved and
recommended by Mercedes-Benz.
Never use such care products in direct
sunlight or on a hot hood.XUse a suitable touch-up stick, e.g. MB
Touch Up stick, for quick, temporary repair
of damaged paintwork.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
! Never polish the vehicle. Polishing causes
the finish to shine.
! Do not use paintwork cleaner, grinding or
polishing products or gloss preservers such
as wax. These products are only suitable for
high-gloss surfaces. Using them on
vehicles with matte paintwork can cause
severe damage to the surface (shiny,
mottled patches).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
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Rcheck the tire for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is installed on the tire
valve.
Tire pressures that are too low have a
negative effect on vehicle safety, which could
lead you to cause an accident.
Only correct tire pressures when the tires are
cold. The tires are cold when the vehicle has
been parked for at least three hours or driven
for less than 1 mile (1.6 km). The tire
temperature changes depending on the
outside temperature, the vehicle speed and
the tire load. If the tire temperature changes
by 18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure
of warm tires and only correct the tire
pressure if it is too low for the current
operating conditions. If you check the tire
pressure when the tires are warm, the reading
will be higher than if the tires were cold. This
is normal. Do not reduce the tire pressure to
the value specified for cold tires. The tire
pressure would otherwise be too low.
Observe the recommended tire pressure
specifications for cold tires on the Tire and
Loading Information placard on the B-pillar on
the driver's side.
i The specifications given on the following
Tire and Loading Information placard are
examples. Tire pressure specifications are
vehicle-specific and may deviate from the
data shown here. The tire pressure
specifications for your vehicle can be found
on the Tire and Loading Information placard
of your vehicle.
You will find recommended tire pressure
specifications : for cold tires and for a fully
loaded vehicle on the Tire and Loading
Information placard. The tire pressure
specifications apply to tires which are
installed at the factory.
Important notes on tire pressures
GWarning
If the tire pressure drops repeatedly, check
the tires for punctures from foreign objects
and/or whether air is leaking from the valves
or from around the rim.
The temperature and pressure of the tires
increase when the vehicle is in motion. This
is dependent on the driving speed and the
load.
If you wish to drive at high speeds of
100 mph (160 km/h) or higher when this is
allowed, use the tire pressure table on the
inside of the fuel filler flap to set the correct
tire pressures when the wheels are cold. If the
tire pressure is not set correctly, this can lead
to an excessive build up of heat and a sudden
loss of pressure.
For more information, contact a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
i Ride comfort may be affected if the tire
pressure is adjusted to the recommended
value for speeds of over
100 mph(160 km/h).
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