window MERCEDES-BENZ C-Class 2011 W204 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-Class, Model: MERCEDES-BENZ C-Class 2011 W204Pages: 320, PDF Size: 13.17 MB
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Door control panelFunctionPage:Opens the door78;%& Locks/unlocks
the vehicle
78
=Adjusts the seat electrically94?r 45=
Stores settings for the seat,
exterior mirrors and
steering wheel
102
A7 Zª\
Adjusts and folds the
exterior mirrors in/out
electrically
100
BW Opens/closes the
side windows
84
Cn Activates/
deactivates the override
feature for the side
windows in the rear
compartment
60
Do Unlocks the trunk lid81Door control panel31At a glanceBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 31
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GWarning
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWarning
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
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performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must be
followed. These instructions are available
from any authorized Mercedes-Benz
Center.
R Given the considerable deployment speed,
required inflation volume, and the material
of the air bags, there is the possibility of
abrasions or other, potentially more serious
injuries resulting from air bag deployment.
If you sell your vehicle, Mercedes-Benz
strongly recommends that you inform the
subsequent owner that the vehicle is
equipped with SRS. Also refer them to the
applicable section in the Operator's Manual.
Air bags
Important safety notes
GWarning
Air bags are designed to reduce the incidence
of injuries and fatalities in certain situations:
R frontal impacts (driver's and front-
passenger front air bags and driver's knee
bag)
R side impacts (side impact air bags, window
curtain air bags and pelvis air bags)
However, no system available today can
completely eliminate injuries and fatalities.
When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential
breathing difficulties, you should leave the
vehicle as soon as it is safe to do so. If you
have any breathing difficulty but cannot get
out of the vehicle after the air bag inflates,
then get fresh air by opening a window or
door.
GWarning
To reduce the risk of injuries during front air
bag inflation, the driver and front-passenger
must always be seated correctly and have
their seat belts fastened accordingly.
For maximum protection in the event of a
collision, you must always be in the normal
seat position with your back against the
backrest. Fasten your seat belt and make sure
that it is correctly positioned on your body.
Since the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe
distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be
seriously injured or killed by an air bag as it
inflates with great force instantaneously:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R Move the driver's seat as far back as
possible, still permitting proper operation
of vehicle controls. The distance from the
center of the driver's chest to the center of
the air bag cover on the steering wheel
must be at least 10 inches (25 cm) or more.
You should be able to accomplish this by
adjusting the seat and steering wheel. If
you have any difficulties, please contact an
authorized Mercedes-Benz Center.
R Do not lean your head or chest close to the
steering wheel or dashboard.
R Only hold the steering wheel by the rim.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury when the driver front air
bag inflates.
R Adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R Occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
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whether the front-passenger seat is occupied
or not.
! Vehicles with BabySmart™ (Canada only):
do not place any objects which weigh more
than 20 lb (9 kg) on the front-passenger
seat. This could cause the system to
identify the seat as being occupied. In the
event of an accident, the restraint systems
on the front-passenger side are triggered.
Have restraint systems that have been
triggered replaced.
Pelvis air bagsGWarning
Observe "Important safety notes"
( Y page 36).
Pelvis air bags are not available on AMG
vehicles.
GWarning
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
Pelvis air bag deployment enhances the level
of protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs.
Pelvis air bags : deploy next to and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the Emergency
Tensioning Devices
Pelvis air bags : will not deploy in side
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Vehicles with OCS (USA only): if the OCS
detects that the front-passenger seat is not
occupied and the front-passenger seat belt is
not fastened (the belt tongue is not engaged
in the seat belt buckle), the pelvis air bag on
the front-passenger side will not deploy. The
pelvis air bag on the front-passenger side will
deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not.
Window curtain air bagsGWarning
Observe "Important safety notes"
( Y page 36).
The window curtain air bags enhance the level
of protection for the head (but not chest or
arms) of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear door (C-pillar).
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Window curtain air bags : are deployed:
Ron the side on which an impact occurs
Rat the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
Rregardless of whether the front-passenger
seat is occupied
Rindependently of seat belt use
Rindependently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system’s preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the seat belt.
Occupant classification system (OCS)
How the Occupant Classification
System works
The Occupant Classification System (OCS) is
standard equipment in the USA.
OCS categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
automatically deactivated for certain weight
categories. The respective status can be
recognized by the 45 indicator lamp.
With the 45 indicator lamp
illuminated, the front-passenger front air bag
is deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe pelvis air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
Rwith the seat belt properly fastened
Rin a position that is as upright as possible
with the back against the seat backrest
Rwith their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front passenger seat, the seat cover, or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For reasons of safety, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should observe the 45 indicator lamp
to determine whether or not the front
passenger is positioned correctly.
GWarning
If the 45 indicator lamp illuminates
when an adult or someone larger than a small
individual is in the front passenger seat, have
the front passenger reposition himself or
herself in the seat until the 45
indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as
being up to or less than the weight of a typical
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injured or even killed if the front-passenger
front air bag inflates.
R If you have to place a child in a forward-
facing child restraint system on the front-
passenger seat, you must:
- move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructionsGWarning
The BabySmart™ air bag disabling system
ONLY works with specially adapted child
restraint systems. It does not work with child
restraint systems that are not compatible with
BabySmart™.
Never place anything between the seat
cushion and the child restraint system (e.g. a
cushion), as this reduces the effectiveness of
the BabySmart™ air bag deactivation system.
The underside of the child restraint system
must lie against the seat cushion of the front-
passenger seat. In the event of an accident,
an incorrectly installed child restraint system
could injure the child instead of offering
protection.
Observe the manufacturer's instructions
when installing special child restraint
systems.
GWarning
When using a BabySmart™-compatible child
restraint system on the front-passenger seat,
the front-passenger front air bag is only
disabled if the 45 indicator lamp is
illuminated.
Check the 45 indicator lamp
repeatedly, every time you use a
BabySmart™-compatible child restraint
system on the front-passenger seat. Should
the 45 indicator lamp not illuminate
or go out while the restraint is installed,
please check installation. If the 45
indicator lamp remains out, do not use the
BabySmart™ child restraint system to carry a
child on the front-passenger seat until the
system has been repaired.
Special child restraint systems which are
compatible with BabySmart™ are necessary
for deactivating the front-passenger front air
bag. When the special child restraint system
which is compatible with BabySmart™ is
installed correctly and is recognized by the
sensor system in the front-passenger seat,
the front-passenger front air bag is
deactivated. In this case, 45 indicator
lamp : illuminates. If you have any
questions regarding the special child
restraint systems which are compatible with
BabySmart™, consult an authorized
Mercedes-Benz Center.
If the key has been removed from the ignition
lock or is in position 0, indicator lamp
45 : does not light up.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices
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properly restrained. You and your passengers
should always wear seat belts.
Failure to wear and properly fasten and
position your seat belt greatly increases your
risk of injuries and their likely severity in an
accident.
If you are ever in an accident, your injuries can
be considerably more severe without your
seat belt properly buckled. Without your seat
belt buckled, you are much more likely to hit
the interior of the vehicle or be ejected from
it. You can be seriously injured or killed.
In the same crash, the possibility of injury or
death is lessened if you are properly wearing
your seat belt. The air bags can only protect
as intended if the occupants are properly
wearing their seat belts.GWarning
Never ride in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. That could cause serious
or even fatal injuries. The seat backrest and
seat belt provide the best restraint when the
wearer is in a position that is as upright as
possible and the seat belt is properly
positioned on the body.
GWarning
Never let more people ride in the vehicle than
there are seat belts available. Make sure
everyone riding in the vehicle is correctly
restrained with a separate seat belt. Never
use a seat belt for more than one person at a
time.
GWarning
Damaged seat belts or seat belts that have
been subjected to stress in an accident must
be replaced and their anchoring points must
also be checked.
Only use seat belts which have been approved
by Mercedes-Benz.
Do not make any modifications to the seat
belts. This can lead to unintended activation
of the ETDs or to their failure to activate when
necessary.
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Have all work carried out only by qualified
technicians. Contact an authorized
Mercedes-Benz Center.
Correct use of the seat beltGWarning
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag, and ETDs) and side
(side impact air bags, pelvis air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds.
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
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XRoute Top Tether belt A under the head
restraint : between both head restraint
bars.
XHook Top Tether hook ? into Top Tether
anchorage =.
XMake sure that Top Tether belt A is not
twisted.
XFold down cover ; of Top Tether
anchorage =.
XIf necessary, push head restraint : back
down slightly (Y page 96). Make sure that
the routing of Top Tether belt A is not
impaired.
XInstall the LATCH-type (ISOFIX) child
restraint system with Top Tether. Always
comply with the manufacturer's
installation instructions. Make sure that
Top Tether belt A is taut.
Child-proof locks
Child-proof locks for the rear doors
GWarning
Observe "Important safety notes"
(Y page 55).
GWarning
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks.
You can secure each door individually with
the child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
XTo activate: press the child-proof lock
lever up in the direction of arrow :.
XMake sure that the child-proof locks are
working properly.
XTo deactivate: press the child-proof lock
lever down in the direction of arrow ;.
Override feature for the rear side
windows
GWarning
Observe "Important safety notes"
(Y page 55).
GWarning
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window.
XTo activate/deactivate: press button ;.
If indicator lamp : is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp : is off,
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Vehicle equipment ..............................70
SmartKey ............................................. 70
Doors .................................................... 77
Trunk .................................................... 80
Side windows ...................................... 83
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Side windows
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning!
When opening or closing the door windows,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The door windows are equipped with the
automatic operation and anti-entrapment
features. If during automatic operation a door
window encounters an obstruction that
blocks its path, the anti-entrapment feature
will stop the door window and open it slightly.
The door windows operate differently when
the switch is pulled and held. See the section
about the side windows for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the door windows by pressing
and holding button & on the SmartKey or
by pressing and holding the sensor surface
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.
GWarning!
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
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