restraint MERCEDES-BENZ C-Class 2011 W204 Owner's Guide

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 259).
or
XJump-start the vehicle ( Y page 262).
or
XConsult a qualified specialist workshop.The engine cannot be
started using the
SmartKey.The steering lock is mechanically blocked.XRemove the SmartKey and re-insert it into the ignition lock.
While doing this, turn the steering wheel in both directions.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
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iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not activated.
Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accidentGWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
For the trunk lid to be opened fully, there must
be a minimum clearance from floor to ceiling
of 5.90 ft (1.80 m).
The trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
Opening and closing manually
Opening
You can only open the trunk lid after
unlocking it first.
You can only unlock the trunk lid when the
vehicle is stationary.
XPress the % button on the SmartKey.80TrunkOpening and closing
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Side windows
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning!
When opening or closing the door windows,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The door windows are equipped with the
automatic operation and anti-entrapment
features. If during automatic operation a door
window encounters an obstruction that
blocks its path, the anti-entrapment feature
will stop the door window and open it slightly.
The door windows operate differently when
the switch is pulled and held. See the section
about the side windows for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the door windows by pressing
and holding button & on the SmartKey or
by pressing and holding the sensor surface
(vehicles with KEYLESS-GO) on an outside
door handle, the anti-entrapment feature will
not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.
GWarning!
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
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XPull on the corresponding switch on the
door control panel until the side window is
completely closed ( Y page 84).XHold the switch for an additional second.
If the side window opens again slightly:
XPull the corresponding switch again
immediately and hold it for approximately
one second.
Problems with the side windows
Problem: a side window cannot be closed
because objects are trapped between the
side window and the door frame.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
because objects in the guide rail are
preventing the window from being raised.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed,
and you cannot see the cause.
GWarning!
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
XImmediately after the window blocks, pull
on the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.If a side window is obstructed again during
closing and reopens again slightly:XImmediately after the window blocks, pull
on the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWarning!
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
86Sliding sunroofOpening and closing
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Correct driver's seat position
Observe the important safety notes on
( Y page 93).
XCheck whether you have adjusted seat =
properly.
Manual and electrical seat adjustment
( Y page 94)
Electrical seat adjustment ( Y page 94)
When adjusting the seat, make sure:
R you are as far away from the driver's air
bag as possible.
R you are sitting in a normal upright
position.
R you can fasten the seat belt properly.Ryou have moved the backrest to an
almost vertical position.
R you have set the seat cushion angle so
that your thighs are gently supported.
R you can depress the pedals properly.XCheck whether the head restraint is
adjusted properly ( Y page 95).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
Observe the important safety notes on
( Y page 98).
XCheck whether steering wheel : is
adjusted properly.
Adjusting the steering wheel
manually( Y page 98)
Adjusting the steering wheel electrically
( Y page 98)
When adjusting the steering wheel, make
sure:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
Observe the important safety notes on
( Y page 50).
XCheck whether you have fastened seat
belt ; properly ( Y page 52).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip jointsXBefore starting off, adjust the rear-view
mirror and the exterior mirrors
( Y page 100) in such a way that you have
a good view of road and traffic conditions.XVehicles with memory function: save the
seat, steering wheel and exterior mirror
settings ( Y page 102).92Correct driver's seat positionSeats, steering wheel and mirrors
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Seats
Important safety notes
GWarning
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWarning
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWarning
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWarning
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child. For additional
information, see "Children in the vehicle".
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWarning
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
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Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
Rdo not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
Rif the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not to be used to dry
the seats.
Rclean the seat covers as recommended;
see the " Interior care" section.
Rdo not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
Rwhen the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. covers, bags, seat covers,
child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects.
iThe head restraints in the front seats are
installed with the NECK-PRO system
(Y page 49). For this reason, it is not
possible to remove the head restraints
from the front seats.
Vehicles without the through-loading
feature: the head restraints cannot be
removed from the rear compartment seats.
Please contact an authorized Mercedes-
Benz Center for more information.
iRelated topics:
RThrough-loading feature in the rear
bench seat (Y page 218)
Adjusting the seat manually and
electrically
:Backrest angle;Seat height=Seat cushion angle?Seat fore-and-aft adjustment
iAMG vehicles are equipped with a seat
with an integrated head restraint. It is,
therefore, not possible to set the height and
angle of the head restraint.
iAdjust the seat cushion angle so that your
thighs are lightly supported.
Seat fore-and-aft adjustment
XLift handle ? and slide the seat forwards
or backwards.
XRelease lever ? again.
Make sure that you hear the seat engage in
position.
Seat cushion angle
XTurn handwheel = in the desired direction.
Adjusting the seat electrically
iVehicles without the memory function:
the seats can be adjusted within five
minutes of opening a front door.
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The time span starts over if, within these
five minutes, you:
Ropen or close a front door
Rinsert the key into or remove the key
from the ignition lock
Rswitch the ignition on or off.
If the key is in position 2 in the ignition, you
can adjust the seats at any time.
Depending on the equipment, the seat
adjustment switches are located either on the
side of the seat or on the door control panel.
:Seat cushion angle;Seat height=Seat fore-and-aft adjustment?Backrest angleAHead restraint height5
iYou can store the seat settings using the
memory function (Y page 102).
iAMG vehicles are equipped with a seat
with an integrated head restraint and
consequently the head restraint
adjustment button is disabled. It is,
therefore, not possible to set the height and
angle of the head restraint.
Adjusting the head restraints
Adjusting the head restraints manually
Adjusting the head restraint height6
XTo raise: pull the head restraint up to the
desired position.
XTo lower: press release catch : in the
direction of the arrow and push the head
restraint down to the desired position.
Adjusting the angle of the head restraints
XPush or pull the lower edge of the head
restraint in the direction of the arrow.5Only for vehicles with the memory function.6For vehicles without memory function only.
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Adjusting the head restraints
electrically 7XTo adjust the head restraint height:
slide
the switch for head restraint adjustment
( Y page 94) up or down in the direction of
the arrow.
Rear seat head restraints
GWarning!
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that it
is as close to the head as possible and the
center of the head restraint supports the back
of the head at eye level. This will reduce the
potential for injury to the head and neck in the
event of an accident or similar situation.
With a rear seat occupied, make sure to move
the respective head restraint up from the
lowest non-use position and have the
occupant adjust the head restraint properly.
Do not drive the vehicle without the seat head
restraints installed when the rear seats are
occupied. Head restraints are intended to
help reduce injuries during an accident.
Adjusting the rear seat head restraint
height
If the head restraint is fully lowered, it is
necessary to press release catch :.
XTo raise: pull the head restraint up to the
desired position.XTo lower: press release catch : and push
the head restraint down until it is in the
desired position.
Removing and installing the rear head
restraints 8
GWarning!
Occupants should only travel sitting on seats
which have the head restraints installed. In
the event of an accident, this reduces the risk
of injury for passengers seated in the rear
compartment.
XRelease the rear seat backrest and fold it
slightly forwards ( Y page 218).XTo remove: pull the head restraint up to
the stop.XPress release catch : and pull the head
restraint out of the guides.XTo re-install: insert the head restraint so
that the notches on the bar are on the left
when viewed in the direction of travel.XPush the head restraint down until you hear
it engage in position.XFold back the rear seat backrest until it
engages.7 Only for vehicles with memory function.
8 Only for vehicles with the through-loading feature.96SeatsSeats, steering wheel and mirrors
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XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
XUse adjustment button = to adjust the
exterior mirror to a position which allows
you to see the rear wheel and the curb.
The parking position is stored.
iIf you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving
position.
iYou can also store the parking position
using memory button M ?.
XWith the key in position 2 in the
ignition lock and with the exterior
mirror on the front-passenger side
activated, use adjustment button = to
set the exterior mirror such that the
rear wheel and curb are visible.
XPress memory button M ? and one of
the arrows on adjustment button =
within three seconds.
The parking position is stored if the
exterior mirror does not move.
If the mirror moves out of position, repeat
the steps.
Calling up a stored parking position
setting
XWith the key in position 2 in the ignition
lock and the exterior mirror on the front-
passenger side activated, engage reverse
gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger
side moves back to its original position:
Ras soon as you exceed a speed of 6 mph
(10 km/h)
Rabout ten seconds after you have
disengaged reverse gear
Rif you press button : for the exterior
mirror on the driver's side
Memory functions
Storing settings
With the memory function, you can store up
to three different settings, e.g. for three
different people.
The following settings are stored as a single
memory preset:
Rposition of the seat, backrest and head
restraint
Rdriver's side: steering wheel position
Rdriver's side: position of the exterior
mirrors on the driver's and front-passenger
sides
GWarning!
The memory function can still be used when
the key has been removed. For this reason,
children should never be left unsupervised in
the vehicle. They could otherwise become
trapped when adjusting the seat or the
steering wheel.
GWarning!
Only use the memory function on the driver's
side when the vehicle is stationary. You could
otherwise be distracted from the traffic
conditions by the steering wheel and seat
moving of their own accord, and as a result
cause an accident.
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