Internet MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.Display messagesPossible causes/consequences and M Solutions?The engine fan is faulty.XAt coolant temperatures below 248 ‡ (120 †), continue driving
to the next qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-start driving.#The battery is not being charged.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronicsXPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XVisit a qualified specialist workshop.4
Check Engine Oil
At Next
Refueling Check
Engine Oil at Next
RefuelingThe engine oil level has dropped to a critical level.
A warning tone also sounds.XCheck the oil level ( Y page 239).XIf necessary, add the engine oil ( Y page 240).XHave the engine checked for leaks if engine oil has to be added
more often than usual.
Information on approved engine oils can be obtained from any qualified specialist workshop
or on the Internet at http://www.mbusa.com (USA only).
! The oil level is too low. Avoid long journeys with too little engine oil. There is a risk of
engine damage.
The display messages and the corresponding symbol that indicate that the oil level is too
low must not be ignored.
196Display messagesOn-board computer and displays
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iIf you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 227) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 30
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Remote vehicle locking in an
emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law30 USA only.Features231Loading, stowing and featuresBA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 231Z

Adding engine oilHEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters which
have been approved for vehicles with a
service system. A list of the engine oils and
oil filters that have been tested and
approved according to the Mercedes-Benz
specifications for service products can be
found on the Internet at http://
www.mbusa.com (USA only). Further
information on tested and approved engine
oils and oil filters can be obtained from any
authorized Mercedes-Benz Center.
The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter later
than the specified replacement interval
required by the service system
Rusing engine oil additives
Example: engine oil cap
Engine oil cap (AMG vehicles)
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Fill carefully to the maximum mark on the oil
dipstick.
iThe difference in quantity between the
MIN mark and the MAX mark on the
dipstick is (depending on the engine)
approximately 1.6 to 2.1 US qt. (1.5 to 2 l).
! Do not add too much oil. If the oil level is
above the MAX mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 308).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Checking the coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the SmartKey to position
2(Y page 131) in the ignition lock.
240Engine compartmentMaintenance and care
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Engine number:Emissions control information label,
including the certification of both federal
and Californian emissions reference
values;Engine number (stamped into the
crankcase)=VIN (on the lower edge of the windshield)
Service products and capacities
Important safety notes
Service products include the following:
R fuels (e.g. gasoline, diesel)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windshield washer fluid
Vehicle components and their respective
lubricants must match. You should therefore
only use products that have been tested and
approved by Mercedes-Benz.
Information on tested and approved products
can be obtained at an authorized Mercedes-
Benz Center or on the Internet at http://
www.mbusa.com (USA only).
GWarning
Comply with all valid regulations with respect
to handling, storing and disposing of service
fluids. Otherwise, you could endanger
persons or the environment.
Keep service fluids out of the reach of
children.
For health reasons, you should prevent
service fluids from coming into direct contact
with your skin or clothing.
If a service fluid is swallowed, contact a
physician immediately.304Service products and capacitiesTechnical data
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Coolant
Important safety notes
The coolant is a mixture of water and
antifreeze/corrosion inhibitor. It performs
the following tasks:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
The cooling system is filled with coolant at the
factory which contains antifreeze/corrosion
inhibitor that ensures protection down to
approximately -35 ‡ (-37 †).
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants and on
filling can be found in the Mercedes-Benz
Specifications for Service Products, MB
Approval 310.1, e.g. on the Internet at
http://bevo.mercedes-benz.com . You
can also consult an authorized Mercedes-
Benz Center.
! Always use a suitable coolant mixture,
even in countries where high temperatures
prevail.
Otherwise, the cooling system will not be
sufficiently protected from corrosion, and
the boiling point will be too low.
If the coolant has antifreeze protection down
to -35 ‡ (-37 †), the boiling point of the
coolant in the pressurized system is
approximately 266 ‡ (130 †).
Your vehicle has a range of aluminum
components. Use of aluminum components
in the engine make it necessary to specifically
match the antifreeze/corrosion inhibitor in
these systems in order to protect the
aluminum parts. Using other antifreeze/
corrosion inhibitors without these
characteristics affects the service life.
The coolant must be used throughout the year
in order to maintain the necessary corrosion
protection and provide protection from
overheating. In the Service Booklet, you can
find information on the intervals for renewal.
The renewal interval is determined by the
coolant type and the cooling system design.
The renewal interval in the Service Booklet is
only valid if the coolant is added or renewed
with Mercedes-Benz approved products.
Therefore, only use MB 326.0 antifreeze/
corrosion inhibitor or another Mercedes-Benz
approved product of the same specification.
Information on other Mercedes-Benz
approved products of the same specification
can be obtained at any authorized Mercedes-
Benz Center or on the Internet at
http://bevo.mercedes-benz.com .
The coolant is checked at every service date
at an authorized Mercedes-Benz Center.
The antifreeze/corrosion inhibitor
concentration in the cooling system should:
R be at least 50%. This will protect the cooling
system against freezing down to around
-35 ‡ (-37 †).
R not exceed 55% (antifreeze protection
down to -49 ‡ (-45 †); otherwise, heat will
not be dissipated as effectively.
If the coolant level is too low, MB 326.0
antifreeze/corrosion inhibitor should be
added. Have the cooling system checked for
leaks.
Windshield and headlamp cleaning
system
GWarning
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
XUse MB Windshield Washer Concentrate
MB SummerFit.XAt temperatures above freezing: add 1
part MB SummerFit to 100 parts water, e.g.310Service products and capacitiesTechnical data
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Publication details
Internet
Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only)
Editorial office
Not to be reprinted, translated or otherwise
reproduced, in whole or in part, without the
written permission of Daimler AG.
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