convenience MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

Child-proof locksRear doors ....................................... 60
Children
In the vehicle ................................... 55
Restraint systems ............................ 56
Child seat
Automatic recognition .....................46
Automatic recognition/air bag
deactivation, self-test ......................48
Display message ............................ 185
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 224
Classification system for
occupants (OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Climate control
Activating/deactivating .................122
Activating/deactivating air-
recirculation mode .........................125
Controlling automatically ...............123
Cooling with air dehumidification ..122
Defrosting the windshield ..............124
Demisting the windows .................. 125
Dual-zone automatic climate
control ........................................... 121
Important safety information .........120
Indicator lamp ................................ 123
Maximum cooling .......................... 124
Problems with "cooling with air
dehumidification" ........................... 123
Problems with the rear window
heating .......................................... 125
Refrigerant ..................................... 309
Setting the air distribution .............123
Setting the airflow .........................124
Setting the air vents ......................126
Setting the temperature ................123
Switching the MONO function on/
off .................................................. 124
Switching the rear window
heating on/off ............................... 125
Clock (on-board computer) ............... 179Cockpit ................................................. 25
Combination switch .......................... 108
Compass ............................................ 235
Consumption statistics (on-board
computer) .......................................... 170
Convenience closing feature .............. 84
Convenience opening feature ............ 84
Coolant (engine) Checking the level .........................240
Display message ............................ 194
Notes ............................................. 310
Temperature (on-board computer) . 171
Temperature gauge ........................ 166
Warning lamp ................................. 210
Cooling
see Climate control
Cornering light (display message) ... 191
Crash-responsive emergency
lighting ............................................... 111
Cruise control Cruise control lever .......................156
Display message ............................ 197
Function/notes ............................. 156
Cup holder ......................................... 220
Center console .............................. 221
Rear compartment .........................221
Current fuel consumption (on-
board computer) ............................... 170
Customer Assistance Center (CAC) ............................................... 21
Customer Relations Department ....... 21
D
Dashboard see Cockpit
Date (on-board computer) ................ 179
Daytime running lamps Display message ............................ 194
Switching on/off (on-board
computer) ...................................... 180
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 180
Interior lighting (on-board
computer) ...................................... 180
Digital speedometer ......................... 171
Display (cleaning instructions) ........ 247
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Fuse box in the engine
compartment ................................. 267
Fuse box in the trunk .....................268
Notes ............................................. 266
G
Garage door opener Clearing the memory .....................235
Notes ............................................. 232
Opening/closing the garage door ..234
Programming the remote control ...232
Gear indicator (on-board
computer) .......................................... 171
Gear lever ........................................... 137
Gear or selector lever (cleaning
guidelines) ......................................... 248
Genuine Mercedes-Benz parts ......... 302
Genuine wood trim and trim strips
(cleaning instructions) ...................... 248
Glove box ........................................... 216
H
Headlamp cleaning system .............. 109
Adding washer fluid .......................241
Notes ............................................. 310
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 246
Misting up ...................................... 110
Head restraints
Adjusting (electrically) .....................96
Adjusting (manually) ........................95
Adjusting (rear) ................................ 96
Installing/removing (rear) ................96
see NECK-PRO head restraints
(except AMG vehicles)
Heating
see Climate control
High beam flasher ............................. 109
Hill start assist .................................. 135
Hood Closing ........................................... 239
Display message ............................ 200
Opening ......................................... 238
Hydroplaning ..................................... 154
I
Immobilizer .......................................... 66
Instrument cluster Overview .......................................... 26
Submenu (on-board computer) ......178
Warning and indicator lamps ...........27
Instrument cluster lighting ................ 26
Instrument lighting see Instrument cluster lighting
Interior lighting
Automatic control ..........................111
Delayed switch-off (on-board
computer) ...................................... 180
Emergency lighting ........................111
Manual control ............................... 111
Reading lamp ................................. 110
J
Jack Storage location ............................ 253
Using ............................................. 256
Jump-starting ..................................... 262
K
KEYLESS-GO Button ............................................ 132
Convenience closing feature ............85
Display message ............................ 202
Locking ............................................ 71
Starting the engine ........................133
Unlocking ......................................... 71
Key positions
KEYLESS-GO .................................. 132
SmartKey ....................................... 131
Kickdown ................................... 140, 143
Knee bag .............................................. 38
L
LATCH-type (ISOFIX) child seat
anchors ................................................ 58
License plate lamp (display
message) ............................................ 193
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Multifunction steering wheelOperating the on-board computer . 167
Overview .......................................... 28
N
Navigation On-board computer .......................174
see separate operating instructions
NECK-PRO head restraints (except
AMG vehicles) Operation ......................................... 49
Resetting triggered ..........................50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System
(OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Occupant safety
Children in the vehicle .....................55
System overview .............................. 34
Octane number (fuel) ........................ 307
Odometer ........................................... 170
Off-road 4MATIC .......................................... 159
Oil
see Engine oil
On-board computer
AMG menu ..................................... 171
Assistance menu ........................... 178
Audio menu ................................... 175
Convenience submenu ..................181
Display messages ..........................183
Factory settings ............................. 182
Important safety notes ..................166
Instrument cluster submenu ..........178
Lighting submenu .......................... 180
Message memory .......................... 183
Navigation menu ............................ 174
Operating video DVD .....................176
Operation ....................................... 167
Overview of menus ........................169
Service menu ................................. 178
Settings menu ............................... 178
Standard display submenu ............170
Telephone menu ............................ 176
Time/Date submenu .....................179
Trip menu ...................................... 170
Vehicle submenu ........................... 181
Opening and closing the side trim
panels ................................................. 114
Operating system see On-board computer
Outside temperature
Display ........................................... 167
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 89
Resetting ......................................... 90
Parking ............................................... 148
Parking aid PARKTRONIC ................................. 159
Rear view camera .......................... 162
Parking brake .................................... 149
Parking lamp (display message) ...... 193
Parking lock Releasing manually (automatic
transmission) ................................. 144
Parking position
Exterior mirror on the front-
passenger side ............................... 101
PARKTRONIC
Activating/deactivating .................161
Function/notes ............................. 159
Malfunction .................................... 162
Problem ......................................... 162
Range of the sensors .....................159
Warning display ............................. 160
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
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Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) .....................94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............95
Adjusting the lumbar support ..........97
Cleaning the cover .........................248
Correct driver's seat position ........... 92
Important safety notes ....................93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Sensors (cleaning instructions) ....... 247
Service indicator see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178
Service products Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes ..................304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) .........182
On-board computer .......................178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ...........86
Troubleshooting ............................... 90
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .................70, 74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 201
Important safety notes ....................70
Malfunction ...................................... 76
Starting the engine ........................133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment .........................225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
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SPORT handling modeActivating/deactivating (AMG
vehicles) .......................................... 64
Warning lamp ................................. 208
SRS (Supplemental Restraint
System) Display message ............................ 185
Introduction ..................................... 34
Warning lamp ................................. 209
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 170
Starting the engine Important safety notes ..................133
Station
see Radio
Steering (display message) .............. 201
Steering wheel Adjusting (electrically) .....................98
Adjusting (manually) ........................98
Buttons (on-board computer) ......... 167
Cleaning ......................................... 248
Important safety notes ....................98
Memory function (storing
settings) ........................................... 98
Storing settings (memory
function) ........................................ 102
Steering wheel paddle shifters ........ 141
Stowage compartments Armrest (under) ............................. 217
Glove box ....................................... 216
Stowage space
Cup holders ................................... 220
Important safety information .........216
Stowage well
Trunk floor (under) .........................219
Submenu (on-board computer)
Convenience .................................. 181
Factory setting ............................... 182
Instrument cluster .........................178
Lights ............................................. 180
Standard display ............................ 170
Time/Date ..................................... 179
Vehicle ........................................... 181
Summer opening
see Convenience opening feature
Sun visor ............................................ 221Supplemental Restraint System
see SRS
Surround lighting (on-board
computer) .......................................... 180
Switching off the alarm (ATA) ............ 67
T
Tachometer ........................................ 167
Tailgate Display message (12-button
multifunction steering wheel) ........200
Tail lamps (Display message) ........... 192
Tank content Fuel gauge ....................................... 26
Technical data ................................... 302
C 250 ............................................. 311
C 250 4MATIC ............................... 311
C 300 ............................................. 311
C 300 4MATIC ............................... 312
C 350 .................................... 312, 313
C 350 4MATIC ............................... 312
Tires/wheels ................................. 293
TELEAID
Call priority .................................... 230
Display message ............................ 185
Downloading destinations
(COMAND) ..................................... 230
Emergency call .............................. 227
Important safety notes ..................226
Locating a stolen vehicle ...............231
MB info call button ........................229
Remote vehicle locking ..................231
Roadside Assistance button ..........229
Self-test ......................................... 227
System .......................................... 227
Vehicle remote unlocking ..............231
Telephone
Accepting a call ............................. 176
Display message ............................ 201
Menu (on-board computer) ............176
Number from the phone book ........ 177
Redialing ........................................ 177
Rejecting/ending a call .................177
Telephone compartment .................. 217
Temperature Coolant .......................................... 166
Coolant (on-board computer) ......... 171
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This may impair the functioning of KEYLESS-
GO.
RTo open or close the vehicle, the KEYLESS-
GO key should be no more than 3 ft (1 m)
from the door or trunk.
RWhen the vehicle is parked for more than
72 hours, the KEYLESS-GO function is
deactivated. Pull one of the outer door
handles and turn on the ignition to
reactivate the KEYLESS-GO function.
RIf the KEYLESS-GO key is not near the
vehicle, it is possible that the system may
not recognize it. In this case, the vehicle
cannot be locked or started with KEYLESS-
GO.
RIf the KEYLESS-GO key has been removed
from the vehicle (e.g. if a passenger leaves
the vehicle with the KEYLESS-GO key):
-while someone is holding the Start/Stop
button or attempting to lock the vehicle
with the outer door handle, the message
Key not detected appears in the
multifunction display
-while the engine is running, the red
message Key not detected appears in
the multifunction display as you pull
away. Find the KEYLESS-GO key or
change its current position immediately
(e.g. place it on the front-passenger seat
or carry it in your shirt pocket.)
RIf you have started the engine using the
Start/Stop button, you can turn if off again
by:
-pressing the Start/Stop button again
-inserting the KEYLESS-GO key in the
ignition lock when the vehicle is
stationary and the automatic
transmission is in parking position P.
RYou may accidentally unlock the vehicle if
the KEYLESS-GO key is within 3 ft (1 m) of
the vehicle and:
-an outer door handle comes into contact
with water
or
-you are cleaning an outer door handle.
RNote that the engine can be started by any
vehicle occupant if a KEYLESS-GO key is in
the vehicle.
Option 1: there is a KEYLESS-GO key in the
vehicle and a KEYLESS-GO key outside the
vehicle. If you leave the KEYLESS-GO key
behind when you get out and lock the
vehicle, a message does not appear in the
multifunction display.
Option 2: there is a KEYLESS-GO key in the
vehicle but no KEYLESS-GO key outside the
vehicle. When you get out and try to lock
the vehicle, the message Key still in
vehicle appears in the multifunction
display. The vehicle is not locked in this
case.
When starting the engine and while driving,
KEYLESS-GO also checks whether a valid key
is in the vehicle by periodically establishing
radio contact.
X To unlock the vehicle: touch the inner
surface of the door handle.
XTo lock the vehicle: touch sensor
surface :.
XConvenience closing feature: touch
sensor surface ; for an extended period
(Y page 84).
If you pull on the handle of the trunk lid, only
the trunk/cargo area of the vehicle is
unlocked.
72SmartKeyOpening and closing
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Opening and closing the side
windows:Front left;Front right=Rear right?Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
i Operation of the side windows in the rear
compartment is not possible when the
override switch for the side windows is
activated.
XTurn the key to position 2 in the ignition
lock.
i You can continue to operate the side
windows after you switch off the engine.
This function remains active for five
minutes or until one of the front doors is
opened.
XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by pressing again.
Convenience opening
You can ventilate the vehicle before you start
driving. To do this, you can use the key to
simultaneously:
R open the side windows
R open the tilt/sliding sunroof or the
panorama roof with power tilt/sliding
panel and the roller sunblinds
i The convenience opening feature can
only be operated using the key. The key
must be near the handle of the driver's
door.XPoint the tip of the key at the driver's door
handle.XPress and hold the % button until the
side windows and the tilt/sliding sunroof
or panorama roof with power tilt/sliding
panel are in the desired position.
The vehicle is unlocked.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the % button again until
the panorama roof with power tilt/sliding
panel is in the desired position.XTo interrupt the convenience opening
procedure: release the % button.
Convenience closing
General information
When you lock the vehicle, you can
simultaneously:
R close the side windows
R close the tilt/sliding sunroof or the
panorama roof with power tilt/sliding
panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds.
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GWarning!
When closing the door windows and the tilt/
sliding sunroof or panorama roof with power
tilt/sliding panel, make sure there is no
danger of anyone being harmed by the closing
procedure.
If potential danger exists, proceed as follows:
RRelease button & to stop the closing
procedure. To open, press and hold button
%. To continue the closing procedure
after making sure that there is no danger of
anyone being harmed by the closing
procedure, press and hold button &.
Vehicles with KEYLESS-GO:
RRelease the sensor surface on the outside
door handle to stop the closing procedure.
RImmediately pull on the same outside door
handle and hold firmly. The door windows
and the tilt/sliding sunroof or panorama
roof with power tilt/sliding panel will open
for as long as the door handle is held but
the door not opened.
Using the SmartKey
iThe key must be near the handle of the
driver's door.
XPoint the tip of the key at the driver's door
handle.
XPress and hold the & button until the
side windows and the tilt/sliding sunroof
or the panorama roof with power tilt/
sliding panel are fully closed.
XMake sure that all the side windows and the
tilt/sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the & button again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
XTo interrupt the convenience closing
procedure: release the & button.
Using KEYLESS-GO
The SmartKey with KEYLESS-GO must be
outside the vehicle but no more than 3 ft (1 m)
away from a door.
XClose all the doors.XTouch the sensor surface on door
handle : until the side windows and the
tilt/sliding sunroof or panorama roof with
power tilt/sliding panel are fully closed.
iMake sure you only touch sensor
surface :.
XMake sure that all the side windows and the
tilt/sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XTouch sensor surface : on the door
handle again until the roller sunblinds of the
panorama roof with power tilt/sliding
panel close.
XTo interrupt convenience closing:
release sensor surface : on the door
handle.
Resetting the side windows
You must reset all the side windows if the side
window cannot be closed fully.
XClose all the doors.XTurn the key to position 2 in the ignition
lock.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Dual-zone automatic climate control controls
the temperature and the humidity of the
vehicle interior and filters out undesirable
substances from the air.
Dual-zone automatic climate control is only
operational when the engine is running.
Optimum operation is only achieved when
you drive with the side windows and tilt/
sliding sunroof/panorama roof with power
tilt/sliding panel closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 84).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.120Overview of climate control systemsClimate control
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in the "Service24h" section of the Service
Booklet.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must shift to a lower gear
in good time or select shift range 1, 2 or 3 in
vehicles with automatic transmission. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
GWarning
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.GWarning!
The cruise control brakes automatically so
that the set speed is not exceeded.
Cruise control lever
:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate cruise control?To store the current speed or to call up
the last stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the multifunction display,
the segments between the stored speed and
the maximum speed light up.
Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 20 mph (30 km/h).
XAccelerate the vehicle to the desired
speed.XBriefly press the cruise control lever
up : or down ; to the pressure point.XRemove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.156Driving systemsDriving and parking
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