service indicator MERCEDES-BENZ C-Class 2011 W204 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 225
12 V socket ........................................ 224
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 159
A
ABS (Anti-lock Braking System) Display message ............................ 189
Function/notes ................................ 62
Warning lamp ................................. 206
Accident (notes) ................................ 253
Active light function (display
message) ............................................ 194
Active service system see Service interval display
ADAPTIVE BRAKE ................................. 66
Additional speedometer ................... 179
Air bags Display message ............................ 187
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................40
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 122
Air distribution
Setting ........................................... 123
Airflow
Setting ........................................... 124
Air nozzles
see Air vents .................................. 126
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................125
Air vents ............................................. 126
Glove box ....................................... 127
Important safety information .........126
Rear ............................................... 127
Setting the center air vents ...........126
Setting the side air vents ...............126
Alarm system
see ATA
AMG menu (on-board computer) ..... 171
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........67
Ashtray ............................................... 223
Assistance menu (on-board
computer) .......................................... 178
ATA (Anti-Theft Alarm system) Activating/deactivating ...................67
Function ........................................... 67
Switching off the alarm ....................67
Audio menu (on-board computer) .... 175
AUTO lights see Light sensor
Automatic car wash .......................... 244
Automatic transmission Display message ............................ 200
Driving tips .................................... 139
Emergency running mode ..............144
Kickdown ....................................... 140
Malfunction .................................... 144
Program selector button ................140
Pulling away ................................... 134
Releasing the parking lock
manually ........................................ 144
Selector lever ................................ 138
Starting .......................................... 133
B
Backrest (display message) ............. 201
Bag hook ............................................ 219
BAS (Brake Assist System) ................. 62
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Multifunction steering wheelOperating the on-board computer . 167
Overview .......................................... 28
N
Navigation On-board computer .......................174
see separate operating instructions
NECK-PRO head restraints (except
AMG vehicles) Operation ......................................... 49
Resetting triggered ..........................50
Notes on breaking-in a new
vehicle ................................................ 130
O
Occupant Classification System
(OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Occupant safety
Children in the vehicle .....................55
System overview .............................. 34
Octane number (fuel) ........................ 307
Odometer ........................................... 170
Off-road 4MATIC .......................................... 159
Oil
see Engine oil
On-board computer
AMG menu ..................................... 171
Assistance menu ........................... 178
Audio menu ................................... 175
Convenience submenu ..................181
Display messages ..........................183
Factory settings ............................. 182
Important safety notes ..................166
Instrument cluster submenu ..........178
Lighting submenu .......................... 180
Message memory .......................... 183
Navigation menu ............................ 174
Operating video DVD .....................176
Operation ....................................... 167
Overview of menus ........................169
Service menu ................................. 178
Settings menu ............................... 178
Standard display submenu ............170
Telephone menu ............................ 176
Time/Date submenu .....................179
Trip menu ...................................... 170
Vehicle submenu ........................... 181
Opening and closing the side trim
panels ................................................. 114
Operating system see On-board computer
Outside temperature
Display ........................................... 167
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 303
Paintwork (cleaning instructions) ... 245
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 89
Resetting ......................................... 90
Parking ............................................... 148
Parking aid PARKTRONIC ................................. 159
Rear view camera .......................... 162
Parking brake .................................... 149
Parking lamp (display message) ...... 193
Parking lock Releasing manually (automatic
transmission) ................................. 144
Parking position
Exterior mirror on the front-
passenger side ............................... 101
PARKTRONIC
Activating/deactivating .................161
Function/notes ............................. 159
Malfunction .................................... 162
Problem ......................................... 162
Range of the sensors .....................159
Warning display ............................. 160
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
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Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 53
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 204
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adaptive seat backrests (AMG
vehicles) .......................................... 97
Adjusting (electrically) .....................94
Adjusting (manually and
electrically) ...................................... 94
Adjusting the head restraint ............95
Adjusting the lumbar support ..........97
Cleaning the cover .........................248
Correct driver's seat position ........... 92
Important safety notes ....................93
Storing settings (memory
function) ........................................ 102
Switching seat heating on/off .........97
Sensors (cleaning instructions) ....... 247
Service indicator see Service interval display
Service interval display .................... 242
Displaying a service message (on-
board computer) ............................ 243
Service menu (on-board computer) . 178
Service products Brake fluid ..................................... 309
Capacities ...................................... 305
Coolant (engine) ............................ 310
Engine oil ....................................... 308
Fuel ................................................ 306
Important safety notes ..................304
Notes ............................................. 304
Refrigerant (air-conditioning
system) .......................................... 309
Washer fluid ................................... 310
Settings
Factory (on-board computer) .........182
On-board computer .......................178
SETUP (on-board computer) ............. 171
Shift ranges ....................................... 141Shift recommendation ...................... 138
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 193
Side windows Convenience closing feature ............84
Convenience opening feature ..........84
Important safety information ...........83
Opening/closing .............................. 84
Resetting ......................................... 85
Troubleshooting ............................... 86
Sliding sunroof
Important safety information ...........86
Troubleshooting ............................... 90
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................74
Changing the programming .............73
Checking the battery .................70, 74
Convenience closing feature ............84
Convenience opening feature ..........84
Display message ............................ 201
Important safety notes ....................70
Malfunction ...................................... 76
Starting the engine ........................133
Snow chains ...................................... 154
Socket ................................................ 224
Dashboard ..................................... 224
Rear compartment .........................225
SOS
see mbrace
Spare wheel
Notes/data .................................... 298
Storage location ............................ 254
see Emergency spare wheel
Speedometer
Activating/deactivating
additional speedometer (on-
board computer) ............................ 179
Additional speedometer (on-
board computer) ............................ 171
Segments ...................................... 167
Setting the unit (on-board
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Engine oil (on-board computer) ...... 171
Outside temperature ...................... 167
Setting ........................................... 123
Theft deterrent locking system
Immobilizer ...................................... 66
Through-loading feature ................... 218
Tilt/sliding sunroof Opening/closing .............................. 88
Resetting ......................................... 88
Time (on-board computer) ................ 179
Timer (on-board computer) .............. 172
Tire pressure Calling up (on-board computer) .....277
Checking manually ........................275
Display message ............................ 197
Maximum ....................................... 280
Notes ............................................. 273
Pressure loss warning ....................275
Recommended ............................... 272
Tire pressure monitoring system
Function/notes ............................. 277
Restarting ...................................... 279
Warning lamp ................................. 212
Tires
Aspect ratio (definition) .................292
Average weight of the vehicle
occupants (definition) ....................290
Bar (definition) ............................... 290
Characteristics .............................. 290
Checking ........................................ 271
Cleaning ......................................... 272
Definition of terms .........................290
Direction of rotation ......................284
Distribution of the vehicle
occupants (definition) ....................293
DOT, Tire Identification Number
(TIN) ............................................... 289
DOT (Department of
Transportation) (definition) ............290
Flat tire .......................................... 254
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 291
Guidelines to be observed .............271
GVW (Gross Vehicle Weight)
(definition) ..................................... 291
GVWR (Gross Vehicle Weight
Rating) (definition) .........................291Increased vehicle weight due to
optional equipment (definition) ......291
Kilopascal (kPa) (definition) ...........291
Labeling (overview) ........................286
Load bearing index (definition) ......292
Load index ..................................... 289
Load index (definition) ...................291
Maximum loaded vehicle weight
(definition) ..................................... 291
Maximum load on a tire
(definition) ..................................... 292
Maximum permissible tire
pressure (definition) ....................... 292
Maximum tire load .........................284
Maximum tire load (definition) .......291
Optional equipment weight
(definition) ..................................... 292
PSI (pounds per square inch)
(definition) ..................................... 292
Replacing ....................................... 286
Service life ..................................... 271
Sidewall (definition) .......................292
Speed index (definition) .................291
Storing ........................................... 272
Structure and characteristics
(definition) ..................................... 290
Temperature .................................. 285
TIN (Tire Identification Number)
(definition) ..................................... 292
Tire bead (definition) ......................292
Tire pressure (definition) ................292
Tire pressures (recommended) ......290
Tire size (data) ............................... 293
Tire size designation, load-bearing
capacity, speed index ....................287
Tire tread ....................................... 271
Tire tread (definition) .....................292
Total load limit (definition) .............293
Traction ......................................... 285
Traction (definition) .......................292
Tread wear ..................................... 285
Uniform Tire Quality Grading
Standards ...................................... 284
Uniform Tire Quality Grading
Standards (definition) ....................290
Unladen weight (definition) ............291
Wear indicator (definition) .............292
Wheel rim (definition) ....................291Index15BA 204 USA, CA Edition A 2011; 1; 5, en-UShereepeVersion: 3.0.3.62010-05-20T09:17:30+02:00 - Seite 15

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
key that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
iIf the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
Ryou have subscribed to the mbrace/
TELEAID service.
Rthe mbrace/TELEAID service has been
activated properly.
Rthe required mobile phone, power supply
and GPS are available.
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.
XTo deactivate: unlock the vehicle using the
SmartKey or KEYLESS-GO.
XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The key must be inside the
vehicle.
The alarm is switched off.
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XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.
XTo release: depress the brake pedal and
keep it depressed.
XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
XDisconnect the battery or connect it to a
trickle charger.
iYou can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.Driving tips
General driving tips
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone18 while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND18 (Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.
XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.
XAvoid frequent acceleration and
deceleration.
XHave all maintenance work performed at
the service intervals specified in the18Observe all legal requirements.150Driving tipsDriving and parking
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Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched off
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
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ROnly use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 63) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XVehicles with manual transmission: engage
neutral.XVehicles with automatic transmission: shift
the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 154).
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
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The 115 V AC power socket : provides an
alternating voltage of 115 V, so that small
electronic devices can be connected. These
devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 W altogether.
Requirements for operation of these devices:
R 12 V power sockets in the footwell of the
second row of seats and in the stowage
compartment must be functioning
correctly ( Y page 224).
R the plug of the electronic device is plugged
into the 115 V power socket :.
R the on-board voltage is within a permissible
voltage range.
R the maximum wattage of the device to be
connected must not exceed 150 W.
XOpen flap =.XInsert the plug of the electrical device into
the 115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up, please
read the chapter on malfunctions.
XTo turn off: disconnect the plug from the
115 V power socket :.
Ensure that you do not pull on the cord.XClose flap =.Possible causes of malfunction:
R the on-board voltage of the vehicle is not
within the permissible voltage range.
R the temperature of the DC/AC converter is
momentarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, the 115 V power socket :
will not supply it with power.
If indicator lamp ; still does not light up,
consult a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace 25
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 26
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
25 The system is called TELEAID in Canada.
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phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 27
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button F does not come on during the
system self-test.
R The indicator lamp in Information button
ï does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367.
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
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