navigation system MERCEDES-BENZ C-Class 2015 W205 Comand Manual

Problems with the navigation system
Problem Possible causes/consequences and
0050
0050Solutions COMAND does not
resume route guidance
after the journey has
been interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
X
Continue route guidance manually (Y page 83).Problem Possible causes/consequences and
0050 0050Solutions COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
R
After transporting the vehicle by ferry
R After transporting the vehicle by motorail
X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. Problem Possible causes/consequences and
0050 0050Solutions The
Navigation
Navigation
Unavailable
Unavailable Please
Please
refer to the Oper‐
refer to the Oper‐
ator's Manual. ator's Manual. mes-
sage appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X
Let the vehicle and COMAND cool down to a normal tempera-
ture.
X To hide the message: switch COMAND off and then on again. Problems with the navigation system
99Navigation Z

Problem Possible causes/consequences and
0050
0050Solutions A message informs you
that the data medium
containing the digital
map is incompatible
with the vehicle soft-
ware. The data medium containing the digital map cannot be used for
the update.
X
To confirm the message: press the controller.
X Remove the data medium.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The data medium is dirty.
X
Clean the data medium.
X Restart the update. The data medium is scratched.
X
Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X
Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X
Consult an authorized Mercedes-Benz Center. Problem Possible causes/consequences and
0050 0050Solutions COMAND asks for an
activation code during
the map update. The digital map is secured with an activation code.
X
Consult an authorized Mercedes-Benz Center. 100
Problems with the navigation systemNavigation

Selecting the search position
X
You can select different search positions in
the menu.
The system searches for the following avail-
able destinations:
R near the current vehicle position
R near a city
If a destination has previously been
entered, the following are also available:
R near the destination
R along the route
i You can also select a destination from the
general search history.
X After selecting Near Destination
Near Destination, for
example, enter an address and
select0054: turn and press the controller.
The search results are displayed.
Entering a search term X
Select Near NearDestination
Destination , for example, in
the Local Search menu.
The input menu appears.
X To enter using the character bar: enter
the search term. X
To enter characters using the number
pad: press the number keys in rapid suc-
cession.
The character appears when the key is
pressed. The first available character is
highlighted.
X Select 0054after entering the search term.
A list with search results appears.
i Google™ determines how the search
results are sorted; this is not necessarily
based on the shortest distance.
Using search results X
To select an entry from the list of search
results: turn and press the controller.
A menu appears.
X To display details: selectDetails Details.
The address of the selected entry is dis-
played.
X To use a search result as the destina-
tion: select Set as Destination Set as Destination.
You then switch to navigation mode and
can start route calculation.
i At the same time the search result is
stored in the "Last destinations" memory.
You can take the destination from this
memory and save it permanently in the
contacts.
X To call the destination: selectCall
Call.
You then switch to the telephone function
and make the call (Y page 109).
i If there is no phone number available, the
menu item cannot be selected.
X To call up Google™ Street View:
select Google Street View Google Street View
This takes you to the Google™ Street View
display.
i If no Google™ Street View information is
available, a corresponding message
appears. 138
Google™ Local SearchOnline and Internet

Internet radio
General notes
A good Internet connection enables an effi-
cient transmission of audio data. Connecting
your mobile phone to the vehicle's exterior
antenna via the phone bracket ensures the
best possible reception.
i Bear in mind that a relatively large volume
of data can be transmitted when using
Internet radio. An average 12 8kbit per sec-
ond data transfer rate can transfer 56 MB
of data in one hour.
The data transfer rate of a station is dis-
played while receiving data. Calling up the Internet radio
X
Press the 002Bbutton.
The last function called up appears.
X Select TEL/ TEL/00A7 in the main function bar by
sliding 5, turning and pressing the con-
troller.
A menu appears.
X To select Internet Radio
Internet Radio : turn and press
the controller.
The Internet radio menu appears.
i You can also call up the Internet radio
directly in radio mode (Y page 154) or
select it in Mercedes-Benz Apps
(Y page 144). Searching for stations
X
To select Search Searchin the Internet radio
menu: turn and press the controller.
A list with search options appears. X
Select the desired search option.
i For example, as a search option you can
set an Internet radio station that is near to
your navigation destination. Connecting to a station
X Search for a station (Y page 146).
The connection is established automati-
cally.
Establishing a connection manually.
X To select 0065in the Internet radio menu:
turn and press the controller.
The call is placed.
If the connection is interrupted, the system
will attempt to restore the connection auto-
matically. 146
Internet radioOnline and Internet

Your COMAND equipment
These operating instructions describe all
standard and optional equipment available
for your COMAND system at the time of pur-
chase. Country-specific differences are pos-
sible. Please note that your COMAND system
may not be equipped with all the features
described. This also applies to safety-relevant
systems and functions. Therefore, the equip-
ment on your COMAND system may differ
from that in the descriptions and illustrations.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. Activating media mode
General notes
There are several ways to activate media
sources using COMAND.
The relevant sections of the Operator's Man-
ual describe the simplest way to activate a
media source.
This section describes all options for activat-
ing media sources. Using the MEDIA button
X Press the 00FDbutton.
The menu for the last accessed media
source appears.
X To select the media source: keep pressing
the 00FD button until the required media
source has been set.
The media sources appear in the following
order:
R CD/DVD
R Memory card
R Media Register
R Vehicles without Media Interface: USB 1
and USB 2
R Vehicles with Media Interface: Media
Interface 1 and Media Interface 2 R
BT audio
R TV (if your vehicle is equipped with a TV)
R AUX
If playable music files are found, they will
be played by COMAND.
X To display the function bars: slide 00520064the
controller. Switching on automatically
After an external media source has been con-
nected, COMAND will only activate the cor-
responding media mode automatically in the
case of CDs and SD cards. When using USB
devices, depending on the vehicle's equip-
ment, the relevant Media Interface 1, 2 or
USB 1, 2 basic display must already be acti-
vated.
External media sources:
R Apple devices (e.g. iPhone ®
)
R USB devices (e.g. USB stick, MP3 player)
R CD
R DVD
R SD cards
R via AUX cable (automatic activation
depends on the device connected)
R via devices connected by Bluetooth ®
If playable music files are found, they will be
played by COMAND.
i If a media function is already switched on
in COMAND, this will be interrupted and the
basic display of the newly connected
device will appear.
If another function, such as navigation, is
operating, the basic display will not change.
Only the music from the newly connected
media source will play 164
Activa
ting media modeMedia

poses an increased risk of injury or even fatal
injury.
Keep SD memory cards out of the reach of
children. If an SD memory card is swallowed,
seek immediate medical attention.
! If you are no longer using the SD memory
card, you should remove it. High tempera-
tures can damage the card.
COMAND supports SD memory cards
(Secure Digital), SDHC memory cards
(Secure DigitalHighCapacity), and SDXC
memory cards (Secure Digital eXtended
Capacity.
Inserting an SD memory card X
Insert the SD memory card into the SD card
slot in the stowage space under the arm-
rest until the SD memory card engages into
place. The side with the contacts must face
downwards.
The music is played while the files are
loaded in the background. If there are no
supported audio/video files, you will see a
message to this effect.
Ejecting an SD memory card X
Press the memory card.
The memory card is ejected.
X Remove the memory card. Connecting USB devices
There are two USB ports in the stowage space
under the armrest.
X Connect the USB device to the USB port.
The data medium will only be played and
the files will only be loaded in the back-
ground if the corresponding media display
is visible. Otherwise, the system does not
automatically switch to USB. If there are no
supported audio/video files, you will see a
message to this effect. i
MP3 players must support Media Transfer
Protocol (MTP). Activating media mode
Switching on automatically After an external media source has been con-
nected, COMAND will only activate the cor-
responding media mode automatically and
show the basic display in the case of CDs and
SD cards. If the CD/DVD is started using
another application (e.g. navigation), the dis-
play will not change.
When using USB devices, depending on the
vehicle's equipment, the relevant Media
Interface 1, 2 or USB 1, 2 basic display must
already be activated.
X Insert the CDs/DVDs (Y page 166)
or
X Insert a SD memory card: (Y page 168)
or
X Connect a USB device: (Y page 168)
COMAND loads the medium inserted and
starts to play it automatically.
Further options for switching on R
Using the number keypad: (Y page 165)
R Using the main function bar: (Y page 165)
R Using the device list: (Y page 165)
R Using the 00FDbutton: (Y page 164) Options menu168
Audio/video modeMedia

X
To switch on full-screen mode: press the
controller in the basic display.
X To show the video menu: slide 005200C5the
controller in full-screen mode.
The Media Interface menu bar appears.
X To select Options
Options: turn and press the con-
troller. X
Select Video Settings
Video Settings.
Operating the Video Settings Video Settings
(Y page 194) Audio AUX mode
Notes on audio AUX mode
The varying volumes of external audio sour-
ces can mean that system messages (e.g.
traffic and navigation announcements) are
played at a noticeably increased volume. If
necessary, deactivate the system messages
or adjust their volume manually.
AUX also provides the option of connecting a
Media Player to COMAND.
To connect an external audio source to the
audio AUX, you will require an audio AUX
cable.
i You will find further information online at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (for the USA) or Cus-
tomer Relations at 1-800-387-010 0(for
Canada). Switching to audio AUX mode
X
Connect an external audio source.
The socket for the audio AUX jack is located
in the stowage compartment in the center
console.
The audio AUX is not selected automati-
cally.
X Press the 00FDbutton.
The menu for the last accessed media
source appears.
X To select Media Mediafrom the main function bar:
turn and press the controller.
You will see the menu.
X Select Aux Aux.
The audio AUX menu appears. The medium
is played if the audio source is switched on
and playback is activated.
Please see the respective operating instruc-
tions for how to operate the external audio
source. Setting the audio AUX options Audio AUX mode
189Media Z

X
To select Options
Optionsin the menu bar: slide
005200C5 and press the controller.
A menu appears. You can set Mono/
Mono/
Stereo
Stereo andVolume
Volume.
Mono/stereo:
X To select Mono/Stereo
Mono/Stereo: turn and press the
controller.
A menu appears.
X Select Mono
Mono orStereo Stereo.
The 003Bdot indicates the current setting.
Volume:
X To select Volume
Volume: turn and press the con-
troller.
X Select Standard
Standard orBoost Boost.
Standard
Standard: the volume of the external audio
source is adjusted to a standard value.
Boost
Boost: the volume of the external audio
source is raised by approximately 10 dB.
The 003Bdot indicates the current setting.
A device which is connected as an external
audio source may seem quieter or louder in
the vehicle, or the usual maximum volume
cannot be achieved. On some devices, it is
possible to adjust the volume separately. In
this case, start at a medium volume and
increase it gradually. This enables you to
determine whether the system is able to play
the music at high volume without distorting
it. Video AUX mode
Connecting external video sources
G
WARNING
External video sources may have different vol-
umes, which can mean that system messages
such as traffic announcements and navigation
system announcements are much louder. If
necessary, please deactivate the system mes-
sages or adjust their volume manually.
Video AUX is another option for showing vid-
eos using COMAND. To connect an external video source to the
video AUX, you will require a video AUX cable.
i
If you only use an audio AUX cable, you
will only be able to hear the sound from the
video being played.
Videos cannot be shown on the driver's
side while the vehicle is in motion. Switching to AUX video mode
X Connect the external video source.
The socket for the video AUX jack is located
in the stowage compartment in the center
console.
The video AUX is not selected automati-
cally.
X Press the 00FDbutton.
The menu for the last accessed media
source appears.
X To select Media
Media from the main function bar:
turn and press the controller.
You will see the menu.
X Select Aux Aux.
The AUX video menu appears.
X To select Audio/Video Audio/Video in the menu bar:
slide 005200C5 and press the controller.
A Source Type Selection
Source Type Selection menu
appears.
X Select Video Video.
The 003Bdot indicates the current setting.
If the video source is connected and play-
back selected, the image from the external
video source will appear if Video Videois
selected.
Please see the corresponding device operat-
ing instructions for information on how to
operate the external video source.
Information about sound settings
(Y page 200) 190
Video AUX modeMedia