alarm MERCEDES-BENZ C CLASS 2016 User Guide

Aut oma tic locking featu reX
To deactivate: press and hold butto n C for
approximately fiv e seconds until a tone
sounds. X
To activate: press and hold butto n D for
approximately fiv e seconds until a tone
sounds.
If you press on e of th e two buttons and do no t
hear a tone , th e relevan t setting has already
been selected.
The vehicl e is locke d automatically when th e
ignition is switched on and th e wheels are turn-
ing .
You could therefor e be locke d out if:R
th e vehicl e is bein g pushed.R
th e vehicl e is bein g towed.R
th e vehicl e is on a roller dynamometer.
i You can also activat e and deactivat e th e
automatic locking function via COMAND or
Audio 20 (see th e Digital Operator' s Manual).
Unlocking/locking driver's door with
mechanical key
i If you want to centrally loc k th e vehicl e usin g
th e mechanical key, begi n by pressing th e
locking butto n for th e interior locking mech-
anism while th e driver's door is open . The n
loc k th e driver's door usin g th e mechanical
key. X
Inser t th e mechanical ke y int o opening C in
th e protective cap .X
Pull and hold th e door handle. X
Pull th e protective cap on th e mechanical ke y
as straight as possibl e away from th e vehicl e
until it releases. X
Releas e th e door handle.
X
To unlock: tur n th e mechanical ke y counter-
clockwise as far as it will go to position G .X
To lock: tur n th e mechanical ke y clockwise as
far as it will go to position G .
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 79).
Trunk
Import ant safety notes
G WARNIN G
Combustion engines emi t poisonous exhaust
gase s suc h as carbon monoxide. Exhaust
gase s can ente r th e vehicl e interior if th e
trunk lid is open when th e engin e is running,Trunk 89
Opening and closing Z

vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 146).
The engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 148).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser- vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 178).Driving 149
Driving and parking Z

Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest authorized Mercedes-
Benz Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. The Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message. X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 146). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Active message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 32). Features 325
Stowage and features Z

Information on Roadside Assistance
( Y
page 29).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the External route
ICON_POI_Category Name_1 has been
saved to "Previous destinations".
Would you like to start navigation?
message on the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Starting route guidance.
Downloaded and saved routes can be called up
again.
You can find further information in the separate
multimedia system operating instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wish to activate geo fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes The HomeLink ®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that: R
have safety stop and reverse features and R
meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage326
Features
Stowage and features