mirror MERCEDES-BENZ C CLASS 2016 Owner's Manual

Problems with "Pre-entry climate control via SmartKey" Problem
Possible causes/consequences and P Solutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off. The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge. X
Start the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via: R
a mains socket ( Y
page 171)R
a charging station ( Y
page 174)R
a wallbox ( Y
page 173)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off. X
Switch on the engine and let it run for more than ten seconds. X
Try again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if: R
the vehicle is not connected to an electric
power supply and R
the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is heated, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
these will be activated together with the "Pre-
entry climate control at departure time".142
Operating the climate control systems
Climate control

R
if the camera lens is dirty or obstructed
Observe the notes on cleaning
( Y
page 339) R
if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
i The rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the trunk
Observe the notes on cleaning ( Y
page 339).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey is
in position 2 in the ignition lock.X
Make sure that the Activation by R gear
function is selected in the multimedia system
(see the separate operating instructions). X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to P or after
driving forwards a short distance.
Multimedia display
The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in close range above the handle on the trunk
lid ! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle D
White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)

Reverse perpendicular parking with the
steering wheel at an angle
C
Parking space markingD
Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic) X
Drive past the parking space and bring the
vehicle to a standstill. X
Make sure that the rear view camera is
switched on ( Y
page 207).
The lane and the guide lines are shown. X
While the vehicle is at a standstill, turn the
steering wheel in the direction of the parking
space until yellow guide line D reaches park-
ing space marking C .X
Keep the steering wheel in that position and
back up carefully.
C
Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic) X
Stop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel
with the parking space marking as possible. C
White guide line at current steering wheel
angle D
Parking space marking X
Turn the steering wheel to the center position
while the vehicle is stationary.
C
Red guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicleD
White guide line without turning the steering
wheel

make sure that there are no persons, animals or
objects in the area in which you are maneuver-
ing.
You are always responsible for safety, and must
always pay attention to your surroundings when
parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner: R
if the doors are open R
if the exterior mirrors are folded in R
if the trunk lid is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the cameras are exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if the camera lenses fog up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature R
if the camera lenses are dirty or covered R
if the vehicle components in which the cam-
eras are installed are damaged. In this event,
have the camera position and setting checked
at a qualified specialist workshop.
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage to
objects or the vehicle.
The guide lines in the COMAND display show the
distances to your vehicle. The distances only
apply to road level.
The camera in the rear area is protected by
means of a flap. This flap opens when the 360°
camera is activated. Observe the notes on
cleaning ( Y
page 339). For technical reasons,
the flap may remain open briefly after the 360°
camera has been deactivated.
On vehicles with height-adjustable chassis,
depending on technical conditions, leaving the
standard height can result in: R
inaccuracies in the guide lines R
inaccuracies in the display of generated
images (top view) Activation conditions The 360° camera image can be displayed if: R
the multimedia system is switched on R
the 360° Camera function is switched on
i If you are driving faster than at a moderate
speed and you turn on the 360° camera, a
warning message appears.
The warning message disappears if: R
you are again driving at a moderate speed
The 360° camera is then activated. R
the message is confirmed with the 8
button.
Switching the 360° camera on and off
using the button
X
To switch on: press button C .
Depending on whether position D or R is
engaged, the following is shown: R
a split screen with top view and the image
from the front camera or R
a split screen with top view and the image
from the rear view camera X
To switch off: press button C .
Activating the 360° camera using
reverse gear The 360° camera images can be automatically
displayed by engaging reverse gear.Driving systems 211
Driving and parking Z

X
Make sure that the SmartKey is in position 2
in the ignition lock. X
Make sure that the Activation by R gear
function is selected in the multimedia system
(see the Digital Operator's Manual). X
To show the 360° camera image: engage
reverse gear.
The multimedia system shows the area
behind the vehicle in split-screen mode. You
see the top view of the vehicle and the image
from the rear view camera.
Selecting the split-screen view or full
screen mode Switching between split screen views: X
To switch to the line with the vehicle icons:
slide 5 the controller.X
To select a vehicle icon: turn the controller.
Switching to full screen mode: X
180° View Turn and press the controller.
i The full screen option is only available in the
following views: R
Top view with picture from the rear view
camera R
Top view with picture from the front camera
Multimedia display
Important safety notes The camera system may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations: R
under the front and rear bumpers R
very close to the front and rear bumpers R
in close range above the handle on the trunk
lid R
very close to the exterior mirrors R
in the transitional areas between the various
cameras in the virtual top view
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
Top view with picture from the rear view
camera
C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle D
Symbol for the split screen setting with top
view and rear view camera image

Switching on Blind Spot Assist X
Make sure that Blind Spot Assist
( Y
page 248) is activated in the on-board
computer. X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red until the engine is started.
Display in the assistance graphic
When Blind Spot Assist is activated, gray radar
waves propagating backwards appear next to
the vehicle in the assistance display in the mul-
tifunction display. Above a speed of 20 mph
(30 km/h), the color of the radar waves in the
assistance display changes to green C . Blind
Spot Assist is then ready for use.
Lane Keeping Assist
General notes
Lane Keeping Assist monitors the area in front of
your vehicle by means of multifunction cam-
era C which is attached behind the top of the
windshield. Active Lane Keeping Assist detects
lane markings on the road and can warn you
before you leave your lane unintentionally. This function is available in the range between
40 mph and 120 mph (60 km/h and 200 km/h).
A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration in the steering wheel for
up to 1.5 seconds.
Important safety notes
G WARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may: R
give an unnecessary warning R
not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
G WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of an acci-
dent nor override the laws of physics. Lane
Keeping Assist cannot take into account the
road, traffic and weather conditions. Lane Keep-
ing Assist is merely an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
The Lane Keeping Assist does not keep the vehi-
cle in the lane.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface
is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera218
Driving systems
Driving and parking

R
there are no, several or unclear lane markings
for a lane, e.g. in areas with road construction
work R
the lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow R
the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted R
the lane markings change quickly, e.g. lanes
branch off, cross one another or merge R
the road is narrow and winding R
there are strong shadows cast on the road
Activating/deactivating Lane Keeping
Assist
X
To activate: press button D .
Indicator lamp C lights up. The Lane Keep‐
ing Assist On message appears in the mul-
tifunction display. If all conditions have been
satisfied, there may be a warning.
If you drive at speeds above 40 mph
(60 km/h) and lane markings are detected,
the lines in the assistance graphics display
( Y
page 246) are shown in green. Lane Keep-
ing Assist is ready for use. X
To deactivate: press button D .
Indicator lamp C goes out. Lane Keeping
Assist is deactivated. The Lane Keeping
Assist Off message appears in the multi-
function display.
Selecting Standard or Adaptive setting X
In the DriveAssist menu on the on-board
computer, select the Lane Keeping Assist
function ( Y
page 248).X
Select Standard or Adaptive .
Standard
When Standard
is selected, no warning vibra-
tion occurs if: R
you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time. R
a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
Adaptive
When Adaptive is selected, no warning vibra-
tion occurs if: R
you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time. R
a driving safety system intervenes, e.g. ABS,
BAS or ESP ®
. R
you accelerate hard, e.g. kickdown. R
you brake hard. R
you steer actively, e.g. swerve to avoid an
obstacle or change lanes quickly. R
you cut the corner on a sharp bend.
In order that you are warned only when neces-
sary and in good time if you cross the lane mark-
ing, the system recognizes certain conditions
and warns you accordingly.
The warning vibration occurs earlier if: R
you approach the outer lane marking on a
bend. R
the road has very wide lanes, e.g. a highway. R
the system recognizes solid lane markings.
The warning vibration occurs later if: R
the road has narrow lanes R
you cut the corner on a bend.
Driving Assistance PLUS package
General notes The Driving Assistance PLUS package consists
of DISTRONIC PLUS ( Y
page 186), Active Blind
Spot Assist ( Y
page 219 )a nd Active Lane Keep-
ing Assist ( Y
page 222).
Active Blind Spot Assist
General notes
Active Blind Spot Assist uses a radar sensor
system, pointed toward the rear of the vehicle,
to monitor the area to the sides of the vehicle
which the driver is unable to see. A warning dis-
play in the exterior mirrors draws your attention
to vehicles detected in the monitored area. IfDriving systems 219
Driving an d parking Z

If a course-correcting brake application occurs,
red warning lamp C flashes in the exterior mir-
ror and a dual warning tone sounds. In addition,
display D underlining the danger of a side col-
lision appears in the multifunction display.
In very rare cases, the system may make an
inappropriate brake application. A course-cor-
recting brake application may be interrupted at
any time if you steer slightly in the opposite
direction or accelerate.
The course-correcting brake application is avail-
able in the speed range between 20 mph
(30 km/h) and 120 mph (200 km/h).
Either no braking application, or a course-cor-
recting brake application adapted to the driving
situation occurs if: R
there are vehicles or obstacles, e.g. crash
barriers, located on both sides of your vehicle. R
a vehicle approaches you too closely at the
side. R
you have adopted a sporty driving style with
high cornering speeds. R
you clearly brake or accelerate. R
a driving safety system intervenes, e.g. ESP ®
or PRE-SAFE ®
Brake.R
ESP ®
is switched off.R
a loss of tire pressure or a defective tire is
detected.
Switching on Active Blind Spot Assist X
Make sure that Active Blind Spot Assist is
activated in the on-board computer
( Y
page 248).X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red for approximately 1.5 seconds. Gray
radar waves propagating backwards appear
next to the vehicle in the assistance display in
the multifunction display. Active Lane Keeping Assist General notes
Active Lane Keeping Assist monitors the area in
front of your vehicle by means of multifunction
camera C at the top of the windshield. Various
different areas to the front, rear and side of your
vehicle are also monitored with the aid of the
radar sensor system. Active Lane Keeping
Assist detects lane markings on the road and
can warn you before you leave your lane unin-
tentionally. If you do not react to the warning, a
lane-correcting application of the brakes can
bring the vehicle back into the original lane.
Important safety notes If you fail to adapt your driving style, Active Lane
Keeping Assist can neither reduce the risk of
accident nor override the laws of physics. Active
Lane Keeping Assist cannot take account of
road and weather conditions. It may not recog-
nize traffic situations. Active Lane Keeping
Assist is only an aid. You are responsible for the
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
your lane.
Active Lane Keeping Assist cannot continuously
keep your vehicle in its lane.
G WARNING
Active Lane Keeping Assist cannot always
clearly detect lane markings.
In such cases, Active Lane Keeping Assist
can: R
give an unnecessary warning and then
make a course-correcting brake application
to the vehicle R
not give a warning or intervene
There is a risk of an accident.222
Driving systems
Driving and parking

Cup holder in the rear seat armrest
! Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
! Close the cup holder before folding the rear
seat armrest up. Otherwise, the cup holder
could be damaged.
X
Fold down the rear seat armrest. X
To open: press the front of cup holder C
or D .
Cup holder C or D extends automatically.X
To fold out: place a container in the cup
holder.
The cup holder folds down automatically. X
To fold in: remove the container.
The cup holder folds in automatically. X
To close: slide cup holder C or D back until
it engages.
Sun visors
Overview
G WARNING
If the mirror cover of the vanity mirror is folded
up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving. C
Mirror light D
Bracket

Information on Roadside Assistance
( Y
page 29).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the External route
ICON_POI_Category Name_1 has been
saved to "Previous destinations".
Would you like to start navigation?
message on the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Starting route guidance.
Downloaded and saved routes can be called up
again.
You can find further information in the separate
multimedia system operating instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information: R
the location where the speed limit was excee-
ded R
the time at which the speed limit was excee-
ded R
the selected speed limit which was exceeded Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wish to activate geo fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes The HomeLink ®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that: R
have safety stop and reverse features and R
meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage326
Features
Stowage and features