key MERCEDES-BENZ C CLASS 2016 Workshop Manual

Problems with the windshield wipers Problem
Possible causes/consequences and P Solutions
The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated. X
For safety reasons, you should remove the SmartKey from the igni-
tion lock.
or X
Switch off the engine using the Start/Stop button and open the
driver's door. X
Remove the cause of the obstruction. X
Switch the windshield wipers back on.
The windshield wipers
fail completely. The windshield wiper drive is malfunctioning. X
Select another wiper speed on the combination switch. X
Have the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the windshield. The spray nozzles are misaligned. X
Have the spray nozzles adjusted at a qualified specialist workshop.128
Windshield wipers
Lights and windshield wipers

Overview of climate control systems
General notes Observe the settings recommended on the fol-
lowing pages. The windows could otherwise fog
up.
To prevent the windows from fogging up: R
switch off climate control only briefly R
switch on air-recirculation mode only briefly R
switch on the cooling with air dehumidifica-
tion function R
switch on the defrost windshield function
briefly, if required
Climate control regulates the temperature and
air humidity in the vehicle interior. The interior
filter cleans the air, thus improving the interior
climate.
The "Cooling with air dehumidification" function
is only available when the engine is running.
Optimum climate control is only achieved with
the side windows and roof closed.
If you start the engine using your smartphone,
the last selected climate control setting is reac-
tivated ( Y
page 149).
The residual heat function can only be activated
or deactivated with the ignition switched off
( Y
page 137).
i Ventilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature ( Y
page 96). This will speed
up the cooling process and the desired inte-
rior temperature will be reached more
quickly.
i The integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. It also reduces gaseous pollutants
and odors. A clogged filter reduces the
amount of air supplied to the vehicle interior.
For this reason, you should always observe
the interval for replacing the filter, which is
specified in the Maintenance Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance Book-
let.
i It is possible that the blower may be activa-
ted automatically 60 minutes after the Smart-
Key has been removed depending on various
factors, e.g. the outside temperature. The
vehicle is then ventilated for 30 minutes to dry
the climate control system. Overview of climate control systems 129
Climate control

Notes on using automatic climate
control
Optimum use of the automatic climate
control The following contains notes and recommenda-
tions on optimum use of the dual-zone or 3-zone
automatic climate control. R
Activate climate control using the X
rocker switch. The indicator lamp above the
X rocker switch lights up. The "Cooling
with air dehumidification" function is not acti-
vated automatically in automatic mode. If
necessary, activate this function
( Y
page 133).R
Set the temperature to 72 ‡ (22 †). R
Only use the "Windshield defrosting" function
briefly until the windshield is clear again. R
Only use air-recirculation mode briefly, e.g. if
there are unpleasant outside odors or when in
a tunnel. The windows could otherwise fog up,
since no fresh air is drawn into the vehicle in
air-recirculation mode. R
Vehicles with 3-zone automatic climate con-
trol or PLUG-IN HYBRID: use the "residual
heat" function if you want to heat or ventilate
the vehicle interior when the ignition is
switched off. The residual heat function can
only be activated or deactivated with the igni-
tion switched off. The residual heat function is
switched off when the ignition is switched on.
DYNAMIC SELECT switch (except
Merc edes-AMG vehicles)You can choose between various drive programs
with the DYNAMIC SELECT switch
( Y
page 154).
If you have selected drive program E :R
the cooling output is reduced when cooling R
when heating, the electrical heater booster is
deactivated and heat output is reduced as a
result R
the rear window defroster running time is
reduced
If you have selected drive program C , S or S+ ,
the current climate settings are maintained. ECO start/stop function During automatic engine switch-off, the climate
control system only operates at a reduced capa-
city. If you require the full climate control output,
you can switch off the ECO start/stop function
by pressing the ECO button ( Y
page 151).
Operating the climate control sys-
tems
Activating/deactivating climate con-
trol
General notes When the climate control is switched off, the air
supply and air circulation are also switched off.
The windows could fog up. Therefore, switch off
climate control only briefly
Switch on climate control primarily using the
X rocker switch ( Y
page 133).
Switching on/off X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146). X
To switch on: set the airflow to level 1 or
higher using the H rocker switch.X
To switch off: set the airflow to level 0 using
the H rocker switch.
i 3-zone automatic climate control: when cli-
mate control is switched off, "OFF" appears in
the rear-compartment display.132
Operating the climate control systems
Climate control

Switching cooling with air dehumidification on/off
General notes If you deactivate the "Cooling with air-dehumidification" function, the air inside the vehicle will not
be cooled. The air inside the vehicle will also not be dehumidified. The windows can fog up more
quickly. Therefore, deactivate the cooling with air-dehumidification function only briefly.
For vehicles without a hybrid drive system, the "Cooling with air dehumidification" function is avail-
able when the engine is running. For hybrid vehicles, the "Cooling with air dehumidification" function
is also available via the electric refrigerant compressor when the engine is not running. The air inside
the vehicle is cooled and dehumidified according to the temperature selected.
Condensation may drip from the underside of the vehicle when it is in cooling mode. This is normal
and not a sign that there is a malfunction.
Activating/deactivating X
Press the Z rocker switch up or down.
The indicator lamp above the rocker switch lights up or goes out.
Problems with the "Cooling with air dehumidification" function Problem
Possible causes/consequences and P Solutions
The indicator lamp over
the Z rocker switch
flashes three times or
remains off. The cooling
with air dehumidification
function cannot be acti-
vated via the multimedia
system any longer
( Y
page 303). Cooling with air dehumidification has been deactivated due to a mal-
function. X
Visit a qualified specialist workshop.
Setting climate control to automatic
General notes In automatic mode, the set temperature is main-
tained automatically at a constant level. The
system automatically regulates the temperature
of the dispensed air, the airflow and the air dis-
tribution.
The "Cooling with air dehumidification" function
is activated automatically in automatic mode. Automatic control X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146). X
Set the desired temperature using the

above the X rocker switch goes out. The
function which has not been changed manually,
however, continues to be controlled automati-
cally. When the manually set function switches
back to automatic mode, the indicator lamp
above the X rocker switch lights up again.
Adjusting the climate mode settings This function is only available with dual-zone
automatic climate control on vehicles for Can-
ada.
In automatic mode you can select the following
airflow settings for the driver's and front-
passenger areas:
FOCUS high airflow, slightly cooler setting
MEDIUM medium airflow, standard setting
DIFFUS El ow airflow, slightly warmer and draft-
free settingX
To set: set the climate mode using the mul-
timedia system ( Y
page 303).
Setting the temperature
Dual-zone automatic climate control Dual-zone automatic climate control: the tem-
perature for the driver's and front-passenger
side can be set individually. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To increase or reduce: press the

Setting the airflow
Adjusting the front-compartment air-
flow X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To increase or reduce: press the H
rocker switch up or down.
Setting the rear compartment airflow
using the rear control panel It is only possible to set the airflow using the rear
control panel on vehicles with 3-zone automatic
climate control. You can set the airflow sepa-
rately for the front and rear compartment. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To increase or reduce: press the upper or
lower section of the

Defrosting th e windows
Windows fogged up on th e insideX
Activat e th e "Coolin g wit h air dehumidifica-
tion " function wit h th e Z rocker switch .X
Switc h on automatic mode usin g th e X
rocker switch .X
If th e windows continue to fo g up, activat e th e
"Windshield defrosting" function usin g th e
d rocker switch .
i You should only selec t this setting until th e
windshield is clear again .
Windows fogged up on th e outsid eX
Activat e th e windshield wipers .X
Switc h on automatic mode usin g th e X
rocker switch .
i If you clean th e windows regularly, they do
no t fo g up so quickly.
Rea r window defroster
General notes The rea r window defroster has a hig h curren t
draw. You should therefore switch it of f as soo n
as th e rea r window is clear . Otherwise , th e rea r
window defroster switches of f automatically
after severa l minutes.
If th e battery voltage is to o low, th e rea r window
defroster may switch off.
Switchin g on/of fX
Tur n th e SmartKey to position 2 in th e ignition
loc k ( Y
page 146).X
Press th e l rocker switch up or down .
The indicator lamp abov e th e l rocker
switch lights up or goe s out .136
Operating the climate control systems
Climate control

Problems with the rear window defroster Problem
Possible causes/consequences and P Solutions
The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged. X
Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster
can be activated again.
Switching air-recirculation mode
on/off
General notes You can also temporarily deactivate the flow of
fresh air manually if unpleasant odors are enter-
ing the vehicle from outside. The air already
inside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Switching on/off X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 146).X
To activate: press the r rocker switch up
or down.
The indicator lamp above the r rocker
switch lights up.
Air-recirculation mode switches on automati-
cally: R
at high outside temperatures R
at high levels of pollution (3-zone automatic
climate control only) R
in a tunnel (vehicles with a navigation system
only)
The indicator lamp above the r rocker
switch is not lit when automatic air-recirculation
mode is activated. Outside air is added after
about 30 minutes. X
To deactivate: press the r rocker switch
up or down.
The indicator lamp above the r rocker
switch goes out. Air-recirculation mode deactivates automati-
cally: R
after approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †) R
after approximately five minutes if cooling
with air dehumidification is deactivated R
after approximately 30 minutes at outside
temperatures above approximately 41 ‡
(5 †) if the "Cooling with air dehumidifica-
tion" function is activated
Switching the residual heat on or off
General notes The residual heat function is only available with
3-zone automatic climate control on vehicles for
Canada.
Once the engine is switched off, it is possible to
make use of the residual heat of the engine to
continue heating or ventilating the front com-
partment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the interior temperature that has
been set.
Switching on/off X
Turn the SmartKey to position 0 in the ignition
lock or remove it ( Y
page 146).X
To switch on: press the ! rocker switch
up or down.
The indicator lamp above the ! rocker
switch lights up.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.Operating the climate control systems 137
Climate control

Pre-entry climate control via SmartKey
General notes The "Pre-entry climate control via SmartKey" function is only available in PLUG-IN HYBRID vehicles.
Before getting in, the driver's seat area or the whole interior can be briefly warmed or ventilated in
advance with the air from the air vents being pre-cooled.
The high-voltage battery must be sufficiently charged before "Pre-entry climate control via Smart-
Key" can be activated.
When the vehicle is pre-cooled, the following functions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is pre-heated, the following functions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or ionization using the multimedia system, these will
be activated together with pre-entry climate control.
Activate the perfume atomizer ( Y
page 303).
Activate ionization ( Y
page 303).
Activating or deactivating "Pre-entry climate control via SmartKey" Before "Pre-entry climate control via SmartKey" can be activated, you must activate the function via
the multimedia system ( Y
page 303).X
To activate pre-entry climate control via SmartKey: unlock the vehicle with the SmartKey or
KEYLESS-GO.
The climate control functions are activated for up to 5 minutes for pre-heating and pre-cooling.
To deactivate "Pre-entry climate control via SmartKey": "Pre-entry climate control via Smart-
Key" switches off automatically when the engine is started.
The following functions remain active after the engine is started: R
Seat heating (heating) R
Seat ventilation (ventilation) R
Perfume atomizer R
Ionization
An activated "Pre-entry climate control via SmartKey" function can be deactivated using the rocker
switch ( Y
page 143). Operating the climate control systems 141
Climate control Z

Problems with "Pre-entry climate control via SmartKey" Problem
Possible causes/consequences and P Solutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off. The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge. X
Start the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via: R
a mains socket ( Y
page 171)R
a charging station ( Y
page 174)R
a wallbox ( Y
page 173)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off. X
Switch on the engine and let it run for more than ten seconds. X
Try again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum charge. "Pre-entry climate control at departure
time" is only activated subsequently.
The running time of the "Pre-entry climate con-
trol at departure time" function may be reduced
if: R
the vehicle is not connected to an electric
power supply and R
the high-voltage battery is not fully charged
With active "Pre-entry climate control at depar-
ture time" the condition of charge of the high-
voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is heated, the following func-
tions are activated if required: R
Climate control system R
Blower R
Seat heating R
Steering wheel heating R
Exterior mirror heating R
Rear window defroster
If you have switched on the perfume atomizer or
the ionization using the multimedia system,
these will be activated together with the "Pre-
entry climate control at departure time".142
Operating the climate control systems
Climate control