AUX MERCEDES-BENZ C CLASS 2016 Owners Manual

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Problems with PLUG-IN HYBRID operation ( Y
page 233).
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position 0 or 1 )
if: R
the electric parking brake is being tested
on a brake dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.164
Refueling
Driving and parking

aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if: R
you drive at low speeds. R
the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner: R
lower your speed. R
avoid ruts. R
avoid sudden steering movements. R
brake carefully.
Driving on flooded roads
! Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that: R
in the case of standing water, the water level
may be no higher than the lower edge of the
vehicle body R
you should drive no faster than at a walking
pace Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use the cruise con-
trol or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style an d drive at a speed to
suit
the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.184
Driving tips
Driving and parking

Aut oma tic engine startThe automatically switched-off internal combus -
tio n engin e start s automatically in certai n situa-
tions , if:R
th e power demand from th e driver via th e
accelerato r pedal is greate r than th e electric
motor alon e can provideR
th e driver switches to driv e program S or MR
th e condition of charge of th e high-voltage
battery has reached th e lower limitR
th e settings of th e automatic climat e control
require it, e.g. at external temperatures abov e
30 †
Over ru n mod eIn overrun mode, th e combustio n engin e is
switched off and is disconnected from th e driv e
train. The electric motor: R
generates low thrust , whic h correspond s to
th e overrun mod e of an active combustio n
engin eR
function s as a generator and produce s th e
necessary energ y for th e auxiliary consumer s
and charge s th e high-voltage battery
Ove rrun mod e is available in driv e program E
below 16 0 km/h.
In driv e program E , after th e accelerato r pedal
has been released th e coasting characteristic s
of th e vehicl e are adapted to th e traffic condi-
tions . Further information about th e haptic
accelerato r pedal ( Y
page 230).
Route-based energy management Fo r route-based energ y management, th e sys-
te m factors in information about th e expecte d
rout e when rout e guidance is active.
The information on th e rout e is provide d by th e
multimedia system and includes th e following:R
road categories R
spee d limitation sR
dat a on downhill gradients
The use of electric energ y is automatically opti-
mally distributed from th e beginning to th e en d
of th e journey, usin g information about th e
route. The distribution is pre-emptive and takes
int o consideration :R
th e sections of th e journey aheadR
th e energ y consumption on th e whole rout e The condition of charge of th e high-voltage bat -
tery is thus systematically controlled. In addi-
tion, th e control function takes int o accoun t
that: R
th e fuel saving s throug h th e use of electrical
energ y can vary, depending on th e rout e (e.g.
urban , interurban or highway) R
th e use of electrical energ y is held available in
particular for electric operation (e.g. urban
routes)
The vehicl e thus automatically select s th e opti-
mum driving mod e for th e respectiv e sectio n of
th e route.
Route-based energ y managemen t is available
under th e followin g conditions:R
driv e program E is selected R
HYBRID driving mod e is selectedR
active rout e guidance is activated R
suitable map dat a is available
When route-based energ y managemen t is in
operation , th e area in fron t of th e vehicl e is
shown as green in th e multifunction display.
Parking X
Apply th e electric parking brake.
The red $ indicator lamp in th e instrumen t
cluste r lights up. X
Use th e DIRECT SELECT leve r to shif t th e
automatic transmission to P .X
Switch th e ignition off .
The READY indicator in th e instrumen t cluste r
goes out .
Further information on parking and switching off
th e internal combustio n engin e ( Y
page 177).232
PLUG ‑ IN HYBRID operation
Driving and parking

Display messages
Possible causes/consequences and P Solutions
Servic e Required Do
Not Shift Gears
Visit Dealer You canno t chang e th e transmission position due to a malfunction .
A warning tone also sounds.
If transmission position D is selected:X
Drive to a qualified specialist workshop without shifting th e trans -
mission from position D .
If transmission position R , N or P is selected:X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Notify a qualified specialist workshop or breakdown service.
Reversing Not Possi‐
ble Servic e Required You canno t shift int o th e transmission position R due to a malfunction .
The transmission position s P , N or D continu e to be available.
A warning tone also sounds. X
Visit a qualified specialist workshop .
Transmission Mal ‐
function Sto p A malfunction has occurred in th e mechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift s to posi-
tion N . X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position P .X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Notify a qualified specialist workshop or breakdown service.
Sto p Vehicl e Leave
Engine Runnin g Wai t
Transmission Cool‐
ing PLUG-I N HYBRID vehicles:
The transmission has overheated. Pullin g away can be temporarily
impaire d or no t possible.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Leav e th e engin e running.X
Wait until th e display message disappear s before pullin g away.
Auxiliary Batter y
Malfunction PLUG-I N HYBRID vehicles only:
The auxiliary battery for th e transmission is no longer bein g charged.X
Visit a qualified specialist workshop .X
Unti l then , set th e transmission to position P before you switch off
th e engine. X
Befor e leaving th e vehicle, apply th e electric parking brake.

Other identifications, for example: R
0 W-30 R
5 W-30 R
5 W-40
Fuel
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel. Tank capacity Model Total capacity
C 350 e
13.2 US gal
(50.0 l)
Al l ot her models
17.4 US gal
(66.0 l)
Model Of which
reserve
Mercedes ‑ AMG vehicles
Approx.
2.6 US gal
(10.0 l)
Al l ot her models
Approx.
1.8 US gal (7.0 l)
Gasoline
Fuel grade
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Only refuel using unleaded premium grade
gasoline with at least 91 AKI/95 RON.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.
! Only use the fuel recommended. Operating
the vehicle with other fuels can lead to engine
failure.
! Do not use the following: R
E15 (gasoline with 15% ethanol) R
E85 (gasoline with 85% ethanol) R
E100 (1 00% ethanol) R
M15 (gasoline with 15% methanol) R
M30 (gasoline with 30% methanol) R
M85 (gasoline with 85% methanol) R
M100 (100% methanol) R
Gasoline with metalliferous additives R
DieselService products and filling capacities 389
Technical data Z

Do not mix such fuels with the fuel recom-
mended for your vehicle.
! To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of a lower grade, observe the following pre-
cautions: R
Only fill the fuel tank to half full with regular
unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible. R
Do not drive at the maximum speed. R
Avoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the label
on the pump, ask the staff for assistance.
i For further information, consult a qualified
specialist workshop or visit
http://www.mbusa.com (USA only).
C 300 4MATIC: as a temporary measure, if the
recommended fuel is not available, you may also
use regular unleaded gasoline with an octane
rating of 88 AKI/93 RON.
All other models: as a temporary measure, if
the recommended fuel is not available, you may
also use regular unleaded gasoline with an
o ctane rating of 87 AKI/91 RON. This may
reduce engine performance and increase fuel
consumption. Avoid driving at full throttle and
sudden acceleration. Never refuel using fuel
with a lower AKI.
Information on refueling ( Y
page 165).
Additives
! Operating the engine with fuel additives
added later can lead to engine failure. Do not
mix fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be
mixed with additives recommended by
Mercedes-Benz. Comply with the instructions
for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran-
ded fuels that have additives. The quality of the fuel available in some coun-
tries may not be sufficient. Residue could build
up in the injection system as a result. In such
cases, and in consultation with an authorized
Mercedes-Benz Center, the gasoline may be
mixed with the cleaning additive recommended
by Mercedes-Benz. You must observe the notes
and mixing ratios specified on the container.
Flexible Fuel vehicles Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.390
Service products and filling capacities
Technical data