open hood MERCEDES-BENZ C CLASS 2016 Owners Manual

Problems with the charging proc-
ess ................................................ .1 75
Terms of use .................................. 170
Vehicle fire ....................................... 45
Hill start assist .................................. 150
HOLD function
Activating ....................................... 195
Activation conditions ..................... 194
Deactivating ................................... 195
Display message ............................ 277
Function/notes ............................ .1 94
General notes ................................ 194
Home address
see also Digital Operator's Man-
ual ................................................. .2 98
Hood
Closing .......................................... .3 31
Display message ............................ 284
Important safety notes .................. 330
Opening ......................................... 330
Horn ...................................................... 35
HUD
see Head-up display
Hybrid drive system
Automatic switch off ........................ 44
Danger of electric shock .................. 44
Display message ............................ 272
General notes .................................. 44
High-voltage battery ........................ 45
Important safety notes .................... 44
Manual switch off ............................ 44
Opening the hood ............................ 45
Warning lamp ................................. 288
Hybrid vehicles
Important safety notes .................... 44
Hydroplaning ..................................... 184
I
Ignition lock
see Key positions
Immobilizer .......................................... 79
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 295
Indicator lamps
see Warning and indicator lamps Indicators
see Turn signals
Insect protection on the radiator .... 331
Instrument cluster
Overview .......................................... 36
Warning and indicator lamps ........... 36
Instrument cluster lighting .............. 235
Interior lighting ................................. 121
Control .......................................... .1 22
Overview ........................................ 121
Reading lamp ................................. 121
iPod ®
see also Digital Operator's Man-
ual ................................................. .2 98
J Jack
Using ............................................. 381
Jump starting (engine) ..................... .3 52
K Key positions
SmartKey ....................................... 146
Start/Stop button .......................... 146
KEYLESS-GO
Convenience closing feature ............ 97
Deactivation ..................................... 82
Locking ............................................ 82
Removing the Start/Stop button ... 147
Start function ................................... 83
Unlocking ......................................... 82
Kickdown
Driving tips ................................... .1 59
Manual gearshifting ....................... 163
Knee bag .............................................. 53
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 219
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 275
Function/information .................... 218
see Active Lane Keeping Assist12
Index

X
If possible, move the vehicle out of the
danger zone: shift the transmission into posi-
tion N .X
Release the electric parking brake. X
Roll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer. X
Switch the ignition off. X
Shift the transmission to position P .
Depress the electric parking brake
( Y
page 178).
Secure the vehicle against rolling away
( Y
page 380). X
To use the high-voltage switch-off device:
open the hood.
X
Press release clip C in the direction of the
arrow and pull it out. X
Pull the high voltage switch-off device D
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery ( Y
page 168).
Engine compartment Before opening the hood: X
Apply the electric parking brake. X
Shift the transmission to position P .X
Switch the ignition off. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GO X
Remove the Start/Stop button from the igni-
tion lock. X
Observe the warning notes on the risk of elec-
tric shock ( Y
page 44). X
Observe the warning notices about the hood
( Y
page 330).
RBS driving safety system (Recupera-
tive Brake System) The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System ( Y
page 225).Hybrid vehicles 45
Safety Z

This steering assistance is provided in particular
if: R
both right wheels or both left wheels are on a
wet or slippery road surface when you brake. R
the vehicle starts to skid.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 68).
No steering support is provided from STEER
CONTROL, if: R
ESP ®
is deactivatedR
ESP ®
is malfunctioning.R
the lighting is faulty.
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). ATA (anti-theft alarm system) X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp C flashes. The alarm system
is armed after approximately 10 seconds. X
To disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or X
Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the trunk lid R
the hood X
To turn the alarm off with the SmartKey:
press the 6 or 7 button on the Smart-
Key.
The alarm is switched off.
or X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock ( Y
page 146).X
Insert the SmartKey into the ignition lock.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or X
Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.Protection against theft 79
Safety Z

X
Turn bulb holder D counter-clockwise and
pull out. X
Pull the bulb out of bulb holder D .X
Insert the new bulb into bulb holder D .X
Insert bulb holder D and turn it clockwise.X
Press on housing cover C and turn it to the
right.
High-beam headlamps X
Switch off the lights. X
Open the hood. X
Turn housing cover C counter-clockwise and
remove it. X
Turn bulb holder D counter-clockwise and
pull out. X
Pull the bulb out of bulb holder D .X
Insert the new bulb into bulb holder D .X
Insert bulb holder D and turn it clockwise.X
Press on housing cover C and turn it clock-
wise.
Turn signal X
Remove the cover in the front wheel housing
( Y
page 123). X
Turn housing cover C counter-clockwise and
remove it. X
Turn bulb holder D counter-clockwise,
unlock it and pull out. X
Pull the bulb out of bulb holder D .X
Insert the new bulb into bulb holder D .X
Insert bulb holder D and turn it clockwise.X
Press on housing cover C turn clockwise and
lock. X
Replace the cover in the front wheel housing
( Y
page 123).
Changing the rear bulbs
Opening and closing the side trim pan-
els
Example: right-hand side paneling
You must open the side paneling in the trunk
before you can replace the bulbs in the tail
lamps. X
To open: release right or left side paneling C
at the top and fold it down in the direction of
the arrow. X
To close: insert side paneling C .
Tail lamps X
Switch off the lights. X
Open the trunk. X
Open the side trim panel ( Y
page 124).124
Replacing bulbs
Lights and windshield wipers

If the wiper blades are worn, the windshield will
no longer be wiped properly. This could prevent
you from observing the traffic conditions.
Replacing the wiper blades
Important safety notes
G WARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
! Never open the hood/tailgate if a wiper arm
has been folded away from the windshield/
rear window.
Never fold a windshield wiper arm without a
wiper blade back onto the windshield/rear
window.
Hold the windshield wiper arm firmly when
you change the wiper blade. If you release the
wiper arm without a wiper blade and it falls
onto the windshield/rear window, the wind-
shield/rear window may be damaged by the
force of the impact.
Mercedes-Benz recommends that you have
the wiper blades changed at a qualified spe-
cialist workshop.
! To avoid damaging the wiper blades, make
sure that you touch only the wiper arm of the
wiper.
Changing the windshield wiper blades
Adjusting the wiper blades so that they
are vertical
On vehicles without KEYLESS-GO: X
Turn the SmartKey to position 1 or 2 in the
ignition lock ( Y
page 146).X
Set the windshield wiper to position

vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 146).
The engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 148).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser- vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 178).Driving 149
Driving and parking Z

The segments between the speed of the vehi-
cle in front and the stored speed light up.
Tachometer
! Do not drive in the overrevving range, as this
could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the temperature measured and
does not record the road temperature.
The outside temperature display is in the multi-
function display ( Y
page 237).
Changes in the outside temperature are dis-
played after a short delay.
Coolant temperature display
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The engine
will otherwise be damaged.
All vehicles except PLUG-IN HYBRID vehicles:
the coolant temperature display is in the lower
section of the tachometer ( Y
page 36). PLUG-IN HYBRID vehicles: the multifunction dis-
play shows the coolant temperature in the
Coolant submenu ( Y
page 246).
Under normal operating conditions and with the
specified coolant level, the coolant temperature
may rise to 248 ‡ (120 †).
Operating the on-board computer
C
Multifunction display D
Right control panel

Engine compartment
Hood
Important safety notes
G WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
G WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.330
Engine compartment
Maintenance and care

X
Make sure that the windshield wipers are
turned off. X
Pull release lever C on the hood.
The hood is released.
X
Reach into the gap, pull hood catch handle D
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood X
Lower the hood and let it fall from a height of
approximately 8 in (20 cm). X
Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Do not cover up the radiator, such as with a
thermal mat or insect protection cover. The
readings of the on-board-diagnostic system may
otherwise be inaccurate. Some of these read-
ings are required by law and must be accurate at
all times. Engine oil
Important safety notes
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
General notes Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level: R
park the vehicle on a level surface. R
the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature. R
all vehicles (except Mercedes-AMG C 63/C
63S): the engine is not at normal operating
temperature, e.g. if the engine was only star-
ted briefly, wait approximately 30 minutes
before carrying out the measurement.
The oil level of the Mercedes-AMG C 63/C63 S
must only be checked when the engine is at
normal operating temperature.Engine compartment 331
Maintenance and care Z

R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the trunk: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
! Edition 1 special model: parts of your vehi-
cle are covered with a decorative foil. Main-
tain a distance of at least 70 cm between the
foil-wrapped parts of the vehicle and the noz-
zle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax. If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax. These
products are only suitable for high-gloss sur-
faces. Their use on vehicles with matte finish
leads to considerable surface damage (shiny,
mottled areas).
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products. Care 337
Maintenance and care Z