audio MERCEDES-BENZ C CLASS 2018 User Guide

Operating system
Overview
General notes
Wearing polarized sunglasses may impair your
ability to read the display.
The display has an automatic temperature-con-
trolled switch-off feature. The brightness is
automatically reduced if the temperature is too
high. The display may temporarily switch off
completely.
Cleaning instructions
!Do not touch the display. The display has a
very sensitive high-gloss surface; there is a
risk of scratching. If you have to clean the
screen, however, use a mild cleaning agent
and a soft, lint-free cloth.
The display must be switched off and have
cooled down before you start cleaning. Do not
apply pressure to the display surface when
cleaning it, as this could cause irreversible dam-
age to the display.
Switching the multimedia system
on/off
XPress the Übutton on the center console
to the right of the controller.
XFor Mercedes-AMG vehicles with a switch- able AMG Performance exhaust system:
press the thumbwheel which is to the right of
the controller.
Adjusts the volume
XTurn the thumbwheel to the right of the con-
troller.
The volume is adjusted:
Rfor the currently selected media source
Rduring traffic or navigation announcements
Rin hands-free mode during a phone call
Switching the sound on or off
This function is only available on the multifunc-
tion steering wheel for Mercedes-AMG vehicles
with a selectable AMG Performance exhaust
system.
XPress the thumbwheel to the right of the con-
troller.
or
XPress the 8button on the multifunction
steering wheel.
If the audio output is switched off, the status
line will show the 8symbol. If you switch
the media source or change the volume, the
sound is automatically switched on.
iNavigation announcements will be heard
even if the sound is muted.
Functions
The multimedia system has the following func-
tions:
RRadio mode
RMedia mode with media search
RSound system
RNavigation system
COMAND: navigation via the hard drive
Audio 20: navigation via SD card
RCommunication functions
RSIRIUS Weather (COMAND)
RVehicle functions with system settings
RFavorites functions
Controller
The controller in the center console lets you:
Rselect menu items on the display
Renter characters
Rselect a destination on the map
Rsave entries
The controller can be:
Rturned 3
Rslid left or right 1
Rslid forwards or back 4
Rslid diagonally2
Rpressed briefly or pressed and held 7
Back button
You can use the%button to exit a menu or to
call up the display of the current operating
mode.
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Multimedia system
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XTo exit the menu:briefly press the%
button.
The multimedia system changes to the next
higher menu level in the current operating
mode.
XTo call up the highest level menu: press the
% button for longer than two seconds.
Touchpad
Switching the touchpad on/off
Multimedia system:
XSelect VehicleQSystem Set‐tingsQTouchpadQActivate Touch‐pad.
The touchpad is switched on Oor off ª.
Operating the touchpad
:Touch-sensitive surface
;Favorites button
=Calls up quick access for audio
?Back button
Navigating in menus and lists can be done via
touch-sensitive surface :byswiping with
your finger.
XTo select the menu item: swipe up, down, to
the left or right.
XPress the touchpad.
XTo move the digital map: swipe in all direc-
tions. Swiping with two fingers
, e.g. using this func-
tion:
XTo show or hide the audio menu: swipe up
or down with two fingers.
XTo increase or reduce the vehicle and
sound settings: turn two fingers to the right
or left.
XTo zoom in and out of the map: move two
fingers together or apart.
Character entry with handwriting rec-
ognition
Entering characters
XUse one finger to write characters on the sur-
face.
The character is entered in the input line. If
the character that you have entered can be
interpreted in different ways, these character
suggestions are displayed.
XIf character suggestions are shown, turn and
press the controller.
XResume the character entry on the touchpad.
Handwriting recognition
Example: COMAND
:
Active input line
;Inserts a space
=Character entered on the touchpad
?Deletes characters
XTo display the menu: press the touchpad.
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Multimedia system

Example: COMAND
:
To exit the menu
;To return to handwriting recognition
=To use the phone book or text templates
?To select the input line or changes the posi-
tion of the cursor
ATo switch the language
BTo finish character entry
XTo select the input line:selectp.
XSwipe up or down.
XTo move the cursor within the input line:
select p.
XSwipe to the left or right.
XTo delete characters: swipe to the left if an
input line is selected.
XTo confirm the entry: press the touchpad.
Switching the text reader function of the
handwriting recognition on/off
Multimedia system:
XSelectVehicleQSystem Set‐tingsQTouchpadQRead Out Hand‐writing Recognition.
The read-aloud function is switched on Oor
off ª.
Quick access for audio
Changing the station/music track
Depending on the audio source that is currently
activated, you can use this function to select the
next station or music track.
XSwipe upwards with two fingers on the touch-
pad.
The current audio source is displayed.
XTo select the previous or next station/
music track: glide to the right or left.
The selected station/music track is played.
Switching the character entry between
touchpad and controller
Requirement: an input line for text, numbers or
characters has been selected.
XTo switch to the controller: press the con-
troller.
Character entry using the controller is active.
XTo switch to the touchpad: press the touch-
pad with your finger.
Handwriting recognition on the touchpad is
active.
Favorites
Calling up and exiting favorites
XTo call up: press thegbutton on the con-
troller or on the touchpad.
XSelect a favorite, e.g. Vehicle.
The favorites are displayed.
XTo exit: press the gbutton again.
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Multimedia system
Z

Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off
XCall up the climate control menu
(Ypage 275).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OA/C: turn and press the control-
ler.
XSwitch cooling with air dehumidification on
O or off ª.
iThe current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
iDeactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use OSync(synchronization) to select the cli-
mate control setting for all zones together Oor
separately ª.
XCall up the climate control menu
(Ypage 275).
XSlide6the controller repeatedly until the
bottom bar is activated.
XTo select OSync: turn and press the con-
troller.
XSwitch the synchronization function on Oor
off ª.
For further information on synchronizing climate
control settings, see (
Ypage 129).
Navigation mode
Important safety notes
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the navigation system.
General notes
Among other things, correct functioning of the
navigation system depends on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
parking garages.
Audio 20 is equipped with Garmin
®MAP PILOT
(see the manufacturer's operating instructions).
The Garmin
®MAP PILOT operating instructions
are stored on the SD card as a PDF file. The SD
card box contains a quick guide.
The following descriptions apply to navigation
with COMAND. Further information can be
found in the Digital Operator's Manual.
Selecting a route type and route options
Multimedia system:
XSelect NaviQNavigation.
XSelectOptionsQRoute Settings.
iIf route guidance is active, first slide 6the
controller and show the menu.
XSelect a route type.
Notes for route types:
REco Route
Calculates an economic route.
RDynamic Traffic Route(only available in
the USA)
Traffic reports on the route for the route guid-
ance are taken into account.
RCalculate Alternative Routes
Different routes are being calculated. Instead
of Start, select the Continuemenu item.
XTo avoid/use route options: selectAvoid
Options.
XSelect a route option.
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Multimedia system

Notes for route options:
RUse Toll Roads
The route calculation includes roads which
require you to pay a usage fee (toll).
RUse Carpool Lanes(only available in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address
Multimedia system:
XSelect NaviQNavigation.
XSelectDestinationQAddress Entry.
iIf route guidance is active, first slide 6the
controller and show the menu.
Enter an address, e.g. as follows:
Rcity or ZIP code, street, house number
Rcountry, city or ZIP code
Rcity or ZIP code, center
Rstreet, city or ZIP code, intersection
XSelect City.
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
XEnter the city.
The Gsymbol: the location is contained on
the digital map multiple times.
XTo switch to the list: slide the5control-
ler.
XSelect the location.
If available, the ZIP code is shown. If there are
different ZIP codes available for the location,
the corresponding digits are displayed with an
X
.
XEnter the street and house number.
The address is in the menu.
Further options for destination entry:
RKeyword search
The keyword search finds destinations using
fragments of words.
Rselect the last destination
Rselect a contact
Rselect a POI
You can search for a POI by location, name or
telephone number.
Rselect destination on the map
Renter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina-
tions.
Rselect destinations from Mercedes-Benz
Apps
Rselect geo-coordinates
Calculating the route
Prerequisite: the address has been entered and
is in the menu.
XSelect StartorContinue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish
to end the current route guidance.
XSelect YesorSet as Intermediate Des‐tination.
Yescancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as Intermediate Destination
adds
the new destination in addition to the existing
destination and opens the intermediate des-
tinations list.
Connecting a mobile phone
Requirements
Note: this segment describes connecting of a
mobile phone with COMAND. To connect a
mobile phone with Audio 20 (see the Digital
Operator's Manual).
For telephony via the Bluetooth
®interface, you
require a Bluetooth®-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
XSelect VehicleQSystem Set‐tingsQActivate Bluetooth.
XActivate Bluetooth®O.
Mobile phone:
XActivate Bluetooth®and, if necessary, Blue-
tooth®visibility for other devices (see the
manufacturer's operating instructions).
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Multimedia system
Z

Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 293).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
Rif there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
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Stowage and features

Roadside Assistance button
XTo call:press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 298).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing. You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe F indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Ce nter was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Info call button
XTo call: press Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
Features295
Stowage and features
Z

The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in theïInfo call button
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted. The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
296Features
Stowage and features