service MERCEDES-BENZ C CLASS 2018 Owner's Manual

The possibility of a serious or even fatal acci-dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. Details can be found in the Maintenance Booklet.
ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption.
:Acceleration
;Coasting
=Constant
?Additional range achieved
Range ?is shown under Bonus
fr.Startand
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve Fuel
display message is
shown instead of range ?in the multifunction
display. The 8warning lamp in the instru-
ment cluster also lights up (
Ypage 265).
Driving tips165
Driving and parking
Z

Rif you have adopted a sporty driving style withhigh cornering speeds or high rates of accel-
eration
Rif you are predominantly driving at a speed
below 37 mph (60 km/h) or above 124 mph
(200 km/h)
Rif you are driving with the Steering Pilot of
Distance Pilot DISTRONIC activated
Rif the time has been set incorrectly
Rin active driving situations, such as when you
change lanes or change your speed
The ATTENTION ASSIST tiredness assessment
is deleted and restarted when continuing the
journey, if:
Ryou switch off the engine
Ryou take off your seat belt and open the driv-
er's door, e.g. for a change of drivers or to
take a break
Displaying the attention level
In the Assistance menu (Ypage 222) of the on-
board computer, you can call up the current sta-
tus information.
XSelect the Assistance display for ATTENTION
ASSIST using the on-board computer
(
Ypage 221).
The following information appears:
RThe length of the journey since the last break.
Rthe attention level determined by ATTENTION ASSIST (Attention Level), displayed in a
bar display in five levels from high to low.
Rif ATTENTION ASSIST is unable to calculate
the attention level and cannot issue a warn-
ing, the System Suspended
message
appears. The bar display then changes the
display, e.g. if you are driving at a speed below
37 mph (60 km/h) or above 124 mph
(200 km/h).
Activating ATTENTION ASSIST
XActivate ATTENTION ASSIST using the on-
board computer (Ypage 223).
The system determines the attention level of
the driver depending on the setting selected:
Selection Standard
: the sensitivity with which
the system determines the attention level is set
to normal.
Selection Sensitive
: the sensitivity is set
higher. The attention level detected by Attention
Assist is adapted accordingly and the driver is
warned earlier.
When ATTENTION ASSIST is deactivated, the
é symbol appears in the multifunction dis-
play in the assistance graphic display.
When ATTENTION ASSIST has been deactivated,
it is automatically reactivated after the engine
has been stopped. The sensitivity selected cor-
responds to the last selection activated (stand-
ard/sensitive).
Warning in the multifunction display
If fatigue or increasing lapses in concentration
are detected, a warning appears in the multi-
function display: ATTENTION ASSIST
Take aBreak!.
In addition to the message shown in the multi-
function display, you will then hear a warning
tone.
XIf necessary, take a break.
XConfirm the message by pressing the a
button on the steering wheel.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you do
not take a break and ATTENTION ASSIST con-
tinues to detect increasing lapses in concentra-
tion, you will be warned again after 15 minutes
at the earliest. This will only happen if ATTEN-
TION ASSIST still detects typical indicators of
fatigue or increasing lapses in concentration.
Vehicles with COMAND multimedia system:
if a warning appears in the multifunction display, a service station search is performed in the mul-
timedia system. You can select a service station
and navigation to this service station will then
begin. This function can be activated and deac-
tivated in the COMAND multimedia system (see
the Digital Operator's Manual).
Driving systems199
Driving and parking
Z

Tachometer
!
Do not drive in the overrevving range, as this
could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the temperature measured and
does not record the road temperature.
The outside temperature display is in the multi-
function display (
Ypage 212).
Changes in the outside temperature are dis-
played after a short delay.
Coolant temperature gauge
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!If the coolant temperature is too high, a dis-
play message is shown.
If the coolant temperature display is in the
area marked in red, do not continue driving.
Otherwise, the engine will be damaged.
The coolant temperature gauge is in the lower
section of the tachometer (
Ypage 37).
Under normal operating conditions and at the
correct coolant level, the display may rise to the
red mark.
Operating the on-board computer
:Multifunction display
;Right control panel
=Left control panel
XTo activate the on-board computer: switch
on the power supply.
You can control the multifunction display and
the settings in the on-board computer using the
buttons on the multifunction steering wheel.
Left control panel
òROpens a menu list
9
:Press briefly:
RScrolls in lists
RSelects a menu or function
RIn the RadioorMediamenu:
opens a track or station list and
selects a station, an audio track or
a video scene.
RIn the Telephonemenu: switches
to the phone book and selects a
name or a telephone number
9
:Press and hold:
RScrolls quickly through all lists
RIn the RadioorMediamenu:
selects a station, audio track or
video scene using rapid scrolling
RIn the Telephonemenu: starts
rapid scrolling if the phone book is
open
Displays an doperation211
On-boa rd computer and displays
Z

XTo select a DVD drive or DVD media:press
a briefly. The list containing the media
sources appears.
XPress :or9 to select the correspond-
ing DVD single drive or disc.
XPress ato confirm.
XTo open the scene list: press the:or
9 button briefly.
XTo select the next or previous scene in the
scene list: press the:or9 button
briefly.
XTo select a scene from the scene list using
rapid scrolling: press and hold:or9
until desired scene :is reached.
XPress ato confirm your selection.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
XSwitch on the mobile phone (see the manu-
facturer’s operating instructions).
XSwitch on the multimedia system.
XEstablish a Bluetooth®connection to the mul-
timedia system (see the Digital Operator's
Manual).
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing aon the steering
wheel. You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for a network.
Accepting a call
If someone calls you when you are in the Tele‐phonemenu, a display message appears in the
multifunction display.
You can accept a call at any time regardless of
the menu selected.
XPress the 6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
XPress the ~button on the steering wheel
to reject or end a call.
Selecting an entry in the phone book
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the :or9 ora button to
switch to the phone book.
XPress the :or9 button to select the
names one after the other.
or
XTo start rapid scrolling: press and hold:
or 9 for longer than one second.
The names are displayed quickly one after the
other in the phone book.
If you press and hold the :or9 button
for longer than five seconds, the name with
the next or previous initial letter in the alpha-
bet appears.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored for
a name: press the 6ora button to
start dialing.
or
220Menus and submenus
On-board computer and displays

XIf there is more than one number for a
particular name:press the6ora
button to display the numbers.
XPress the :or9 button to select the
number you want to dial.
XPress the 6ora button to start dialing.
or
XTo exit the telephone book: press the~
or % button briefly.
Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the 6button to switch to the redial
memory.
XPress the :or9 button to select the
desired name or number.
XPress the 6ora button to start dialing.
or
XTo exit the redial memory: press the~
or % button briefly.
Assistance graphic menu
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Assistance Graphic
menu.
XConfirm by pressing aon the steering
wheel.
The assistance graphic displays the status of
and information from the following driving
systems or driving safety systems:
RDistance Pilot DISTRONIC distance display
(Ypage 176)
RTraffic Sign Assist (Ypage 200)
RDistance warning function and autono-
mous brake function of Active Brake Assist (
Ypage 67)
RActive Brake Assist with cross-traffic func-
tion (Ypage 73)
RBlind Spot Assist (Ypage 200) or Active
Blind Spot Assist (Ypage 204)
RATTENTION ASSIST (Ypage 199)
RLane Keeping Assist (Ypage 202) or Active
Lane Keeping Assist (Ypage 207)
XPress :to display the ATTENTION ASSIST
assessment.
Service menu
Introduction
Depending on the equipment installed in the
vehicle, you have the following options in the
Service
menu:
Rcalling up display messages in message mem-
ory (Ypage 230)
Rrestarting the tire pressure loss warning sys-
tem (Canada only) (Ypage 340).
Rchecking the tire pressure electronically
(Ypage 342).
Rcalling up the service due date (Ypage 307).
Rdisplaying the DEF level and range
(Ypage 221).
Displaying the DEF level and range
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Servicemenu.
XConfirm by pressing aon the steering
wheel.
Menus and submenus221
On-board computer and displays
Z

XSwitch on the head-up display (Ypage 213).
XPress theòbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the Head-upDisplaysubmenu.
XPressato confirm.
XPress :or9 to select the Brightnessfunction.
XPress theabutton to save the setting.
XPress the :or9 button to adjust the
brightness to a level from Level+5(bright) to
Level -5(dark).
XPress the aor% button to save the
setting.
Light submenu
Switching the daytime running lamps on/
off
This function is not available in Canada.
XPress òon the steering wheel to open the
menu list.
XPress :or9 on the steering wheel to
select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the Lightssubmenu.
XPressato confirm.
XUsing :or9, select the DaytimeRunning Lightsfunction.
If the DaytimeRunningLightsfunction has
been switched on, the multifunction display
shows the cone of light and the Wsymbol
in yellow.
XPress the abutton to save the setting.
Further information on daytime running
lampsDaytime
RunningLights(Ypage 113).
Instrument cluster submenu
Selecting the distance unit
The DisplayUnitSpeed-/Odometerfunction
allows you to choose whether certain displays
appear in kilometers or miles in the multifunc-
tion display.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XPress :or9 to select the DisplayUnit Speed-/Odometerfunction.
The current setting kmorMilesappears.
XPress the abutton to save the setting.
The selected unit of measurement for distance
applies to:
RDigital speedometer in the Tripmenu
ROdometer and the trip odometer
RTrip computer
RCurrent consumption and the range
RRange
RNavigation instructions in the Navimenu
RCruise control
RDistance Pilot DISTRONIC with Steering Pilot
RASSYST PLUS service interval display
Switching the additional speedometer
on/off
If the additional speedometer is switched on,
the speed is shown in the status bar in the mul-
tifunction display instead of the outside tem-
perature.
The speed display is inverse to the speedome-
ter.
XPress theòbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XUsing :or9, select the AdditionalSpeedometer [km/h]function.
The current selection appears.
XTo activate/deactivate: press theabut-
ton again.
Menus and submenus225
On-board computer and displays
Z

Message memory
The on-board computer saves certain display messages in themessage memory. You can call up
the display messages:
XPress the òbutton on the steering wheel to open the menu list.
XPress :or9 on the steering wheel to select the Servicemenu.
XConfirm by pressingaon the steering wheel.
XPress the :or9 button to select the message memory.
If there are no display messages, the No Messagesdisplay appears in the multifunction display.
When there are display messages, the number of stored messages appears.
XPress ato confirm.
XPress the :or9 button to scroll through the display messages.
230Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
6
RearLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
The rear left-han dor right-hand restrain tsystem is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rCenterMalfunc‐tionServic eRequired
The rear center restrain tsystem is malfunctioning .The 6 warning
lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Lef tSid eCurtai nAirbag MalfunctionServiceRequiredor
Right Sid eCurtai n
Airbag MalfunctionServiceRequired
The left-han dor right-hand window curtai nair bag is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef tor right window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Display messages23 9
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Driver's DoorOpe n&Transmission Notin PRis kof Vehi‐cle Rollin gAwa y
The driver's door is open or no tfully closed and th etransmission is in
position k,iorh.
A warning tone also sounds.
GWARNIN G
The vehicl emay rol laway.
There is aris kof an accident.
XShift th etransmission to position j.
XSecureth evehicl eagainst rollin gaway (Ypage 161).
XCloseth edriver's door completely.
Onl yShift to 'P'whe nVehicl eisSta‐tionar y
The vehicl eis moving .
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position j.
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position his selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position h.
If transmission position k,iorj is selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int otransmission position kdue to amalfunction .
The transmission position sj, iorh continu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The transmission automatically shift sto
position i.
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position j.
XSecureth evehicl eagainst rollin gaway (Ypage 161).
XNotify aqualified specialist workshop or breakdown service.
Display messages25 5
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Ð
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
If you ar eabl eto steer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 307).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
A warning tone sounds
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The SmartKey battery is discharged.
XChange thebatterie s (Ypage 81) .
Display messages257
On-board computer and displays
Z