lock MERCEDES-BENZ C CLASS 2018 Workshop Manual

ProblemPossible causes/consequences andMSolutions
The sliding sunroof or
panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause.If the sliding sunroof or panorama roof with power tilt/sliding panel is
obstructed during closing and reopens again slightly:
XImmediately after it blocks, pull the3switch down again to the
point of resistance until the sliding sunroof or panorama roof with
power tilt/sliding panel is closed.
The sliding sunroof or panorama roof with power tilt/sliding panel is
closed with more force.
If the sliding sunroof or panorama roof with power tilt/sliding panel is
obstructed again during closing and reopens again slightly:
XImmediately after it blocks, pull the 3switch down again to the
point of resistance until the sliding sunroof or panorama roof with
power tilt/sliding panel is closed.
The sliding sunroof or panorama roof with power tilt/sliding panel is
closed without the automatic reversing feature.
Sliding sunroof99
Opening and closing
Z

Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
Observe the following when adjusting steering
wheel :, seat belt ;and driver's seat =:
Ryou are as far away from the driver's air bag as
possible
Ryou are sitting in a normal upright position
Ryour thighs are slightly supported by the seat
cushion
Ryour legs are not entirely stretched and you
can depress the pedals properly
Rthe back of your head is supported at eye level
by the center of the head restraint
Ryou can hold the steering wheel with your
arms slightly bent
Ryou can move your legs freely
Ryou can see all the displays in the instrument
cluster clearly
Ryou should have a good overview of traffic
conditions
Rthe seat belt is pulled snugly against the body and is routed across the center of your shoul-
der and across your hips in the pelvic area
Further related subjects:
RAdjusting the seats electrically (Ypage 102).
RAdjusting the steering wheel mechanically
(Ypage 106).
RAdjusting the steering wheel electrically
(Ypage 106).
RFastening the seat belt correctly (Ypage 48).
RAdjusting the rear-view mirror and exterior
mirrors (Ypage 108).
RStoring the seat, steering wheel, exterior mir-
ror and head-up display settings with the
memory function (
Ypage 111).
Seats
Important safety notes
GWARNING
Children could become trapped if they adjust
the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock.
GWARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(
Ypage 49) and "Children in the Vehicle"
(Ypage 60).
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
100Seats
Seats, steering wheel and mirrors

Switching the seat ventilation on/off
Switching on/off
The blue indicator lamps in the button indicate
the ventilation level you have selected.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo switch on: press button:repeatedly
until the desired ventilation level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating/seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
Steering wheel
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock.
Steering wheel105
Seats, steering wheel and mirrors
Z

Adjusting the steering wheelman-
ually
:Releas elever
;Adjusts th esteering whee lheight
=Adjusts th esteering whee lposition (fore-
and-af tadjustment)
XPush release lever :down completely.
The steering column is unlocked.
XAdjus tth esteering whee lto th edesired posi-
tion .
XPush release lever :up as far as it will go.
The steering column is locked.
XChec kif th esteering column is locked. When
doin gso, tr yto push th esteering whee lup or
down or tr yto mov eit in th efore-and-af t
direction .
Adjusting the steering wheel electri -
cally
:Adjusts th esteering whee lheight
;Adjusts th esteering whee lposition (fore-
and-af tadjustment)
iFurther relate dsubjects :
REASY-ENTRY/EXIT feature (Ypage 107)
RStoring settings (Ypage 111)
Steering wheel heating
Switching on/off
XTurn th eSmartKey to position 2in th eigni-
tion loc k (Ypage 136).
XTo switch on/off: turnth elever in th edirec -
tion of arrow :or;.
Indicato rlamp =lights up or goes out .
If you switch off th eignition ,th esteering whee l
heating is deactivated.
106Steering wheel
Seats, steering wheel and mirrors

Problems with the steering wheel heating
ProblemPossible causes/consequences andMSolutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
GWARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
You can stop the adjustment process by press-
ing one of the memory function's position but-
tons. This function is only available on vehicles
with memory function.
GWARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off. The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature using the multimedia sys-
tem (see the Digital Operator's Manual)
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings up when you:
Rremove the SmartKey from the ignition lock
Rwith KEYLESS-GO or KEYLESS-GO start
function:
open the driver's door; the voltage
supply must be switched on
Rwith the SmartKey: open the driver's door;
the SmartKey must be in position gor1 in
the ignition lock (
Ypage 136)
Ropen the driver's door when the ignition is
switched off
iThe steering wheel only tilts up if the driving
position is stored after the steering column
adjustment has been adjusted (
Ypage 111).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe setting is stored using the memory func-
tion (Ypage 111)
iThe steering wheel only moves up if it has
not already reached the upper steering lim-
iter.
Steering wheel107
Seats, steering wheel and mirrors
Z

Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed and you insert the
SmartKey into the ignition lock
Ryou close the driver's door when the ignition
is switched on
Ryou press the Start/Stop button once in vehi-
cles with KEYLESS-GO or the KEYLESS-GO
start function
iThe steering wheel only returns to the last
set position if the driving position is stored
after the seat or steering column has been
adjusted (
Ypage 111).
The most recent driving position of the steering
wheel is stored if:
Rthe ignition is switched off
Rthe setting is stored using the memory func-
tion (Ypage 111)
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move up when the driver's door is opened or the
SmartKey is removed from the ignition lock. This
makes it easier to exit the vehicle and rescue the
occupants.
The crash-responsive EASY-EXIT feature is
operational only if the EASY-EXIT/ENTRY fea-
ture is activated in the multimedia system (see
Digital Operator's Manual).
Mirrors
Rear-view mirror
XAnti-glare mode: flick anti-glare lever :for-
wards or back.
Exterior mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Adjusting the exterior mirrors
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XExterior mirror on the front-passenger side:
press button ;.
108Mirrors
Seats, steering wheel and mirrors

Exterior mirror on the driver's side: press but-
ton=.
The indicator lamp lights up in the button that
has been pressed.
The indicator lamp goes out again after some
time. You can adjust the selected exterior
mirror using button :as long as the indicator
lamp is lit.
XPress button :up, down, or to the left or
right until you have adjusted the exterior mir- ror to the correct position. You should have a
good overview of traffic conditions.
The convex exterior mirrors provide a larger field
of vision.
After the engine has been started, the exterior
mirrors are automatically heated if the rear win-
dow defroster is switched on and the outside
temperature is low.
Folding the exterior mirrors in or out
electrically
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XBriefly press :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Resetting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in if you have activated the Automatic
Mirror Foldingfunction in the multimedia
system.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XBriefly press :.
Folding the exterior mirrors in or out
automatically
When theAutomatic Mirror Foldingfunc-
tion is activated in the multimedia system (see
Digital Operator's Manual):
Rthe exterior mirrors fold in automatically as
soon as you lock the vehicle from the outside.
Rthe exterior mirrors fold out again automati-
cally as soon as you unlock the vehicle.
iIf the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding exte-
rior mirrors: manually move the exterior mir-
ror into the correct position.
XVehicles with electrically folding exterior
mirrors: press and hold button :until you
hear a click and then the mirror engaging in
position (
Ypage 109).
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
(
Ypage 108).
Automatic anti-glare mirrors
GWARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
Mirrors109
Seats, steering wheel and mirrors
Z

If you come into contact with the electrolyte,
observe the following:
RRinse off the electrolyte from your skin
immediately with water.
RImmediately rinse the electrolyte out of
your eyes thoroughly with clean water.
RIf the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting.
RIf electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately.
RImmediately change out of clothing which
has come into contact with electrolyte.
RIf an allergic reaction occurs, seek medical
attention immediately.
The exterior mirror on the driver's side and the
rear-view mirror automatically go into anti-glare
mode if:
Rthe ignition is switched on
Rincident light from headlamps strikes the sen-
sor in the rear-view mirror
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior lighting
is switched on.
Parking position for the exterior mir-
ror on the front-passenger side
Storing the parking position
You can set the front-passenger side exterior
mirror such that you can see the rear wheel on
that side as soon as you engage reverse gear.
You can store this position.
Storing using reverse gear
:Memory button M
;Button for the exterior mirror setting
=Button for the front-passenger side exterior
mirror
?Button for the driver's side exterior mirror
XStart the engine.
XPress button=.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
XUse button;to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
The parking position is stored.
iIf you shift the transmission to another posi-
tion, the exterior mirror on the front-
passenger side returns to the driving position.
Saving using the memory button
You can store the parking position of the exte-
rior mirror on the front-passenger side using
memory button M:. The reverse gear must not
be engaged.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 136).
XPress button =.
XUse button;to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
XPress memory button M: and one of the
arrows on button ;within three seconds.
The parking position is stored if the exterior
mirror does not move.
XIf the mirror moves out of position, repeat the
steps.
XAfter successfully storing, reset the driving
position of the exterior mirror.
110Mirrors
Seats, steering wheel and mirrors

Calling up a stored parking position set-
ting
XTurn the SmartKey to position2in the igni-
tion lock (Ypage 136).
XAdjust the exterior mirror on the front-
passenger side using button =.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger side
moves back to its original position:
Ras soon as you exceed a speed of 9 mph
(15 km/ h)
Rabout ten seconds after you have disengaged
reverse gear
Rwhen you use button ?to select the exterior
mirror on the driver's side
Memory function
Important safety notes
GWARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary.
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey is not in the igni-
tion lock.
Storing settings
With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
Rposition of the seat, backrest and head
restraint
Rdriver's side: position of the exterior mirrors
on the driver's and front-passenger sides
Rposition of the head-up display
XAdjust the seat accordingly (Ypage 102).
XOn the driver's side, adjust the steering wheel
(Ypage 106) and the exterior mirrors
(Ypage 108).
XPress memory button Mand then press one of
the memory position buttons 1,2or 3within
three seconds.
The settings are stored in the selected preset
position. A tone sounds when the settings
have been completed.
Calling up a stored setting
XPress and hold the relevant memory position
button 1,2or 3until the following compo-
nents are in the saved position:
Memory function111
Seats, steering wheel and mirrors
Z

Exterior lighting
General notes
USA only: if you wish to drive during the daytime
without lights, switch off theDaytime Run‐
ning Lightsfunction via the on-board com-
puter (Ypage 225).
Setting the exterior lighting
Setting options
Exterior lighting can be set using the:
Rlight switch (Ypage 113)
Rcombination switch (Ypage 114)
Ron-board computer (Ypage 225)
Light switch
Operation
1 WLeft-hand standing lamps
2XRight-hand standing lamps
3TParking lamps, license plate and
instrument cluster lighting
4ÃAutomatic headlamp mode, controlled
by the light sensor
5 LLow-beam/high-beam headlamps
BRRear fog lamp
If you hear a warning tone when you leave the
vehicle, the lights may still be switched on.
XTurn the light switch to the Ãposition.
The exterior lighting (except the parking/stand-
ing lamps) switches off automatically if you:
Rremove the SmartKey from the ignition lock
Ropen the driver's door with the SmartKey in
position u
Automatic headlamp mode
GWARNING
When the light switch is set to Ã, the low-
beam headlamps may not be switched on
automatically if there is fog, snow or other
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
L.
The automatic headlamp feature is only an aid.
The driver is responsible for the vehicle's light-
ing at all times.
à is the favored light switch setting.
The light setting is automatically selected
according to the brightness of the ambient light,
but not in the event of poor visibility due to
weather conditions such as fog, snow or spray.
RWith the SmartKey in position 1in the igni-
tion lock, the parking lamps are switched on
or off automatically depending on the bright-
ness of the ambient light.
RUSA only: if you have switched on the Day‐time Running Lightsfunction via the on-
board computer, and the engine is running,
the daytime running lamps or the parking
lamps and low-beam headlamps are switched
on or off automatically depending on the
ambient light.
RCanada only: depending on the ambient light,
the daytime running lamps or the parking and
low-beam headlamps are switched on/off
automatically when the engine is running.
XTo switch on the automatic headlamps:
turn the light switch to the Ãposition.
USA only: The daytime running lamps improve
the visibility of your vehicle during the day. Here,
the Daytime Running Lights
function must
be switched on via the on-board computer
(
Ypage 225).
If the engine is running and you turn the light
switch to the TorL position, the manual
settings take precedence over the daytime run-
ning lamps.
Canada only: The daytime running lamps
improve the visibility of your vehicle during the
day. The daytime running lamps function is
required by law in Canada. It cannot therefore
be deactivated.
Exterior lighting113
Lights and windshield wipers
Z