jump start MERCEDES-BENZ C CLASS 2018 Owners Manual

ASSYST PLUS ...................................... 307
Care ..................................................... 308
Breakdown assistance.....................316
Where will I find...? .............................. 316
Flat tire ................................................ 317
Battery (vehicle) .................................. 322
Jump-starting ....................................... 325
Towing and tow-starting ...................... 327
Fuses ................................................... 330
Wheels and tires ............................... 333
Important safety notes ........................ 333
Operation ............................................ 333
Winter operation .................................. 335
Tire pressure ....................................... 336
Loading the vehicle .............................. 343
All about wheels and tires ...................3 46
Changing a wheel ................................ 352
Wheel/tire combination ......................3 57
Technical data................................... 359
Information regarding technical data ... 359
Vehicle electronics .............................. 359
Identification plates .............................3 60
Service products and filling capaci-
ties ...................................................... 361
Vehicle data ......................................... 367
Contents3

Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 226
Overview ........................................ 146
Permanent setting ......................... 152
Problem (malfunction) ................... 155
Pulling away ................................... 139
Starting the engine ........................ 138
Steering wheel paddle shifters ...... 152
Transmission position display
(DIRECT SELECT lever) ................... 148
Transmission positions .................. 148
Automatic transmission emer-
gency mode ....................................... 155
B
Back button ....................................... 271
Backup lamp
Display message ............................ 242
Replacing bulbs ............................. 119
Bag hook ............................................ 285
BAS (Brake Assist System) ................. 66
Basic settings
see Settings
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 80
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 324
Display message ............................ 244
Important safety notes .................. 322
Jump starting ................................. 325
Belt
see Seat belts
Belt warning ......................................... 49
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248 Notes/function .............................. 200
see Active Blind Spot Assist
Blower
see Climate control
BlueTEC
see DEF
Bluetooth
®
Connecting a different mobile
phone ............................................ 278
Searching for a mobile phone ........ 278
see also Digital Operator's Man-
ual .................................................. 270
Telephony ...................................... 277
Box (trunk) ......................................... 286
Brake
Active Brake Assist with cross-
traffic function ................................. 73
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 236
Notes ............................................. 365
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 236
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 68
BAS .................................................. 66
Brake fluid (notes) ......................... 365
Display message ............................ 231
EBD .................................................. 72
High-performance brake system .... 168
Hill start assist ............................... 140
HOLD function ............................... 179
Important safety notes .................. 166
Maintenance .................................. 167
Parking brake ................................ 162
Riding tips ...................................... 166
Warning la mp ................................. 260
Bre

akdown
Where will I find...? ........................ 316
see Flat tire
see Towing away
6Index

E
EASY-ENTRY featureFunction/notes ............................ .107
EASY-EXIT feature
Function/notes .............................1 07
EASY-PACK trunk box ....................... 286
EBD (electronic brake force distri-
bution)
Display message ............................ 233
Function/notes ................................ 72
ECO display
Function/notes .............................1 65
On-board computer ....................... 215
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 141
General information ....................... 140
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ....................................8 5
Trunk ............................................... 90
Vehicle ............................................. 85
Emergency Tensioning Devices
Activation ......................................... 56
Emissions control
Service and warranty information ....2 9
Engine
Check Engine warning lamp .......... .265
Display message ............................ 243
ECO start/stop function ................ 140
Engine number ............................... 361
Irregular running ............................ 143
Jump-starting ................................. 325
Starting (important safety notes) ... 138
Starting problems .......................... 143 Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139
Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 162
Tow-sta

rting (vehicle) ..................... 330
Engine electronics
Problem (malfunction) ................... 143
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ...........................................3 05
Additives ........................................ 365
Checking the oil level ..................... 304
Checking the oil level using the
dipstick .......................................... 305
Display message ............................ 245
Filling capacity ............................... 365
General notes ................................ 364
Notes about oil grades ................... 364
Notes on oil level/consumption .... 304
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 26
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual ..................................................2 70
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 227
Characteristics ................................. 70
Crosswind Assist .............................7 2
Deactivating/activating (button
in Mercedes-AMG vehicles) .............7 1
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 222
Display message ............................ 231
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 69
Trailer stabilization ........................... 72
Index11

Control ...........................................117
Overview ........................................ 116
Reading lamp ................................. 116
iPod
®
see also Digital Operator's Man-
ual ..................................................2 70
J
Jack
Using ............................................. 354
Jump starting (engine) ......................325
K
Key positions
SmartKey ....................................... 136
Start/Stop button .......................... 137
KEYLESS-GO
Activating ......................................... 79
Convenience closing feature ............ 92
Deactivation ..................................... 79
Locking ............................................ 79
Removing the Start/Stop button ... 137
Start function ................................... 80
Unlocking ......................................... 79
Kickdown
Driving tips ....................................1 49
Manual gearshifting ....................... 154
Knee bag .............................................. 51
L
Lamps
see Warning and indicator lamps
Lane Change Assist
see Active Blind Spot Assist
Lane detection (automatic)
see Lane Keeping Assist
Lane Keeping Assist
Activating/deactivating ................. 203
Activating/deactivating (on-
board computer) ............................ 223
Display message ............................ 248
Function/information .................... 202
see Active Lane Keeping Assist
Lane Tracking package ..................... 200
Lap time (RACETIMER) ...................... 228LATCH-type (ISOFIX) child seat
anchors
................................................ 62
License plate lamp (display mes-
sage) ................................................... 242
Light function, active
Display message ............................ 242
Light switch
Operation ....................................... 113
Lights
Adaptive Highbeam Assist ............. 115
Automatic headlamp mode ............ 113
Cornering light function ................. 115
Fogged up headlamps .................... 116
General notes ................................ 113
Hazard warning lamps ................... 115
High beam flasher .......................... 114
High-beam headlamps ................... 114
Light switch ................................... 113
Low-beam headlamps .................... 114
Parking lamps ................................ 114
Rear fog lamp ................................ 114
Setting exterior lighting ................. 113
Standing lamps .............................. 114
Switching the daytime running
lamps on/off (on-board com-
puter) ............................................. 225
Turn signals ................................... 114
see Interior lighting
Loading guidelines ............................ 280
Locking
see Central locking
Locking (doors)
Automatic ........................................ 85
Emergency locking ........................... 85
From inside (central locking but-
ton) .................................................. 84
Locking centrally
see Central locking
Low-beam headlamps
Display message ............................ 242
Replacing bulbs ............................. 118
Switching on/off ........................... 114
Lubricant additives
see Additives (engine oil)
Lumbar suppo rt
Ad

justing the 4-way lumbar sup-
port ................................................ 104
14Index

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 85).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 324).
or
XJump-start the vehicle (Ypage 325).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey83
Opening and closing
Z

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 180) or Distance Pilot
DISTRONIC (Ypage 176).
XTry to start the engine again (Ypage 138).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 138). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 138).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving143
Driving and parking
Z

The highly flammable gas mixture forms when
charging the battery as well as when jump-start-
ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the car-
pet or other synthetic materials
Rif you rub the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
!Always have work on batteries carried out at
a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing:
RSecure the vehicle to prevent it from rolling
away.
RSwitch off the ignition.
RDisconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position j
after disconnecting the battery.
After the work has been done, install the bat- tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery (vehicle)323
Breakdown assistance
Z

Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will the n u
se very little energy, thus
conserving battery power.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
!Only use battery chargers with a maximum
charging voltage of 14.4 V.
Al lve hicles except vehicles with a lithium-
ion battery:
!Only use battery chargers with a maximum
charging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
!Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment (
Ypage 325).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 325).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
324Battery (vehicle)
Breakdown assistance

battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery:if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis- charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and
the starting characteristics impaired, especially at low temperatures.
Jump-starting
Hybrid vehicles: make sure that you read the separate operating instructions. You could otherwise
fail to recognize dangers, e.g. due to high voltage.
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
Jump-starting325
Breakdown assistance
Z

GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion. Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:
!Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points:
RThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
RVehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
RAll vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
RJump-starting may be performed only using batteries with a nominal voltage of 12 V.
ROnly use jumper cables which have a sufficient cross-section and insulated terminal clamps.
RIf the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
RMake sure that the two vehicles do not touch.
Make sure that:
RThe jumper cables are not damaged.
RBare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
RThe jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
XSecure the vehicle by applying the electric parking brake.
XShift the transmission to position j.
XMake sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position uin the ignition lock and remove it
(
Ypage 136).
XSwitch off all electrical consumers, e.g. rear window defroster, lighting, etc.
XOpen the hood.
326Jump-starting
Breakdown assistance