service MERCEDES-BENZ C CLASS 2019 Owner's Manual

SelectProtect Data Export.Activatesor deactivateSthe function.
Unblockingthe PIN
Requirements:
RThere is an Internet connection.
RA Mercedes me accountexists at http://www.mercedes.me.
RThePersonalizationservice is active(page271).
Ifthe PIN has been entered incorrectlythreetimes,the PIN will be blocked.You can have asingle-use password sentto you viatheMercedes me connect online portaltoresetthePIN protection.
SelectUnblock PIN.
Enterthe single-use password.PIN protection isreset, andyou can set anew PIN.
Alternatively,you can havePIN protectionreset at an authorized Mercedes-Benz Cen‐ter.
User profile
Setting a user profileMultimedia system:
SystemgPersonalization
Displaying a user profile whenstartingIfthis function is active, a promptappears whenstartingthe system asking which user profiletouse.
SelectDisplay Profile Selection after Start.
Activatesor deactivateSthe function.
Selecting a user profile
SelectGuest Profileor individual profile;.
Some settings fromthe user profile are onlyloaded whenthevehicle isstationary orwhenthe ignition is switched on.
Automatic synchronizationEach timethe ignition is switched off or on,theindividual user profiles are synchronized onthemultimedia system and onthe server.Thisensuresthatthe latest user profiles are alwaysavailable.
SelectAutomatic Synchronization.
Activatesor deactivateSthe function.
For more information about importing/exporting user profiles (page271).
Creating a user profileMultimedia system:
SystemgPersonalizationCreate Profile
Enter a name.
Selectv.
Thefollowing information is saved inthe userprofile,forexample:
RSystem settings
RSettings intheTVtuner'schannel list
RNavigation and traffic information
The settings differ depending onthevehicleequipment.
Importing/exporting user profiles
Requirements:RThere is an Internet connection .
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RA Mercedes me accountexists at http://www.mercedes.me.
RThePersonalizationservice is active.
Multimedia system:
SystemgPersonalizationManual Export/Import
This function is notavailable in all countries.
Onlyindividual profiles can be imported orexported.
The individual profiles are always collectivelyimported orexported.
Import:selectImport Profiles from Server.TheThe profile data import overwrites allexisting profile data. Do you want to con-tinue?message appears.
SelectYes.User profiles are imported.Export:selectExport Profiles to the Server.User profiles areexported.
Certain settings, such as address bookentries or previous destinations fromthenavigation system, are notexported.
Setting user profile optionsMultimedia system:
SystemgPersonalization
Highlight a profile.
Select

the mobile phone connection inyourvehicleand, as an option, installed automatically.Yo ucan monitorthestatus ofyour updates ontheMercedes me portal andfind information aboutpotential innovations.
Your advantages at aglance:
Rconvenientlyreceivesoftware updates viathe mobile phone network
Rimprovesthequality andavailability ofMercedes me connect services
Rkeepsyour multimedia system and communi‐cation module up-to-date
Further information about software updates canbefound at http://me.mercedes-benz.com
Performing a software update
Requirements:RThere is an Internet connection(page 324).
RFor automatic updates:yourvehicle has apermanentlyinstalled communication mod‐ule.
Multimedia system:
SystemSoftware Update
Automatic update
SwitchAutomatic Online Updateons.Updates are performed.
The currentstatus ofthe updates is dis‐played.
Manual update
DeactivateSAutomatic Online Update.
Select an update fromthe list andstarttheupdate.
Activating the softwareupdate
Restartthe system.
Function of important system updatesImportant system updates may be necessaryforthe security ofyour multimedia system's data.Please installthese updates, or elsethe securityofyour multimedia system cannotbe ensured.
If automatic software updates are activated,the system updates will be downloaded auto‐matically (page273).
As soon as an updateisavailablefor download,a corresponding message appearsonthe mediadisplay.
You havethefollowing selection options:
RDownload
The update will be downloaded inthe back‐ground.
RDetails
Information aboutthe pending systemupdate is displayed.
RLater
The update can be downloaded manually at alater time (page273).
Ifthe download is completed andthe update isreadyfor installation,you will be informed ofthisafterthe next ignition cycle,forexample.
Parkthevehicle safely in a suitable locationbeforestartingthe installation.
Requirementsforthe installation:
RThe ignition is switched on.
RThe engine is notrunning.
Multimedia system273

and traffic conditions and operatetheequipment withthevehiclestationary.
You must observethe legalrequirementsforthecountry in whichyou are currently driving whenoperatingthe multimedia system.
Requirements:RFor the online search:Mercedes me con‐nect isavailable.
RYou havea user accountforthe Mercedesme portal.
RThe service isavailable.
RThe service has been activated at an author‐ized Mercedes-Benz Center.
Further information can befound at: http://www.mercedes.me
Multimedia system:
Navigation
Showthe navigation menu.
SelectªEnter Destination.
Thestate or province in whichthevehicle islocated is set1.
There are twoavailable methods of destinationentry:
RFree search2
RSearchstep-by-step3
Method 1: free search
Enterthe POI or address in2. The entriescan be made in any order.During destination entry, suggestions aremadebythe multimedia system. A selectionof destinations appears in a list.
Enterthese address elements,forexample:
RCity,street, house number
RStreet, city
RZIP code
RPOI name
RPOI category,e.g.Gas Station
RCity, POI name
Toswitchtohandwritingrecognition:selectv5.
Writethecharacter onthetouchpad.
Toswitchto character selection:pressthe8button.
or
Pressthetouchpad.Todelete an entry:select%4(ifavail‐able).
Usethefollowing options:
RPress briefly: deletesthe lastcharacterentered orthe last suggestion adopted.
RPress and hold: deletesthe entire entry.
Tosetthe language:selectT8.
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Selectthe language.
This function is usefulfor countries in whichseveralcharacter sets are supported. Anexample isRussia, which uses Cyrillic andLatincharacters.
Tocall upthe online searchfunction:selectOnline Search6.Once an Internet connection is established, alist appears. It showsonline destinationsrelatedtothe previous entry.
Online destinations are providedbythe Inter‐net service provider.Selectthe online destination.
or
Enterthe online destination or a 3wordaddress inthe input line.
Enter a 3wordaddress (page 283).Online searchis notavailable in all coun‐tries.
Tocall upthe list:pressthe8button.
or
Ifthetop line ofthecharacter bar is highligh‐ted, navigate upwards.
Selectthe destination inthe list.
Toadopt a destination:select7SelectDestination.Ifthere are several listingsfor a destination,a list appears.
Selectthe destination.The destination address is shown.
Method 2: searchstep-by-stepPress8button.
or
Ifthetop line ofthecharacter bar is highligh‐ted, navigate upwards.Thecharacter bar is hidden.City or ZIPishighlighted.Additional entryfields, e.g.forPOI, areavailable.
SelectCity or ZIP.Thecharacter bar appears.
Enterthe city orthe ZIP code.During destination entry, suggestions aremadebythe multimedia system. A selectionof destinations appears in a list.
The address entries can be made in anyorder,forexample:
RCity or ZIP,Street,House No.
Enter an intersectingstreet, ifavailable.
RStreet,City or ZIP
RPOI, e.g.Gas Station,City or ZIP
During destination entry, usethefollowingfunctions:
RSwitchingtohandwritingrecognition
RSwitchingtocharacter selection
RDeleting an entry
An entry,e.g.POI, can be deleted with£in astep-by-step search.Navigatetothe lefttodo so.
RCalling upthe online searchfunction (ifavailable)
RCalling up a list
The functions are described inthe freesearch.
Tochangethestate/province:selectthestate orthe province.
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Ifthe destinationsfor home andworkhavenotyet been created, a promptappears.
Forthe daily commuterroute, traffic inci‐dents ontheroute are alsoreported whendriving withoutroute guidance.
Switchingthe automaticgasstation searchon/offMultimedia system:
NavigationZOptions
SwitchReserve Fuelonsor offS.Switched ons: whenthe fuelreservelevelisreached, a promptappears asking whetheryouwanttostart searchingforgasstations.
Using automaticgasstation search
Requirements:The automaticgasstation searchis activateds(page 287).
The promptReserve Fuel Do you want to start asearch for surrounding gas stations?appears.
SelectYes.The automaticgasstation searchbegins. Theavailablegasstations alongtheroute or inthe vicinity are displayed.
Selectthegasstation.Whenthere is noroute,thegasstation is setasthe destination.
or
Whenthere is aroute,thegasstation is setasthe next intermediate destination.
Startingthe automatic servicestationsearch
Requirements:RATTENTION ASSIST andtheSuggest RestAreafunction are activated (page217).
Driving situationTheATTENTION ASSIST Do you want to searchfor a rest area?messageis shown.
SelectYes.The servicestation search starts. Theavaila‐ble servicestations alongtheroute or inthe
vicinity ofthevehicle's current position aredisplayed.
Selectthe servicestation.The servicestation address is displayed.Ifroute guidance is not active, selectStartRoute Guidance.The selected servicestation is set as a desti‐nation.Route guidance begins.
or
Ifroute guidance is active, selectStart NewRoute GuidanceorSet as Next Way Point.Start New Route Guidance:the selectedservicestation is set as a new destination.The previous destination and all intermediatedestinations are deleted.Route guidancetothe servicestation begins.
Set as Next Way Point:the selected servicestation is set asthe next intermediate desti‐nation.Route guidance begins.
Multimedia system287

Information onthevehicle's position isregularlysenttoDaimlerAG. The datais immediatelyren‐dered anonymousbyDaimlerAGandforwardedtothe traffic data provider. Usingthis data, traf‐ficreportsrelevanttothevehicle's position aresenttothevehicle. Thevehicle acts as a sensorfortheflowof traffic and helpstoimprovethequality ofthe trafficreports.
Ifyou do not wishtotransmityourvehicle posi‐tion,you can havethis service deactivated at anauthorized Mercedes-Benz Center.
Displaying subscription information
Requirements:RThevehicle is equipped with LiveTrafficInformation.
Multimedia system:
NavigationZOptions
The subscriptionexpiration date is automaticallydisplayed:
Rone month beforetheexpiration date.
Roneweek beforetheexpiration date.
Rontheexpiration date.
Todisplaymanually:selectLive Traffic Sub-scription Info.
Depending onthestatus, one ofthefollowingmessages appears:
Rthe period ofvalidityforthe subscriptionis displayed.
Rthe subscription hasexpired.
The subscription can beextended:
Rat an authorized Mercedes-Benz Center
Rvia an MB Info calltothe Mercedes-BenzCustomer Assistance Center
Displayingthe traffic map
Requirements:RFor LiveTraffic Information:thevehicle isequipped with a communication modulefea‐turing an activated, integrated SIM card.
RWhenthevehicle isstarted,the communica‐tion module automatically establishes anInternet connection.Traffic information ismadeavailable shortly afterwards.
Multimedia system:
NavigationZOptionsMap Menu
Alternatively: ifthe map is displayed in fullscreen mode, presstheTouch Control,thecontroller orthetouchpad.The map menu appears.
Activateºs.
The traffic map shows thefollowing information,forexample:
Rtraffic incidents,forexample:
-roadworks
-road blocks
-warning messages
The symbolsfor traffic incidents are dis‐played in color (ontheroute) orgray(offtheroute).
Rtrafficflowinformation:
-traffic jam (red line)
-slow-moving traffic (orange line)
-heavy traffic (yellow line)
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Map and compass
Map and compassoverview
1Savesthe currentvehicle position
2Movesthe map
3Selectsthe map orientation and map view
4Selectsthe function depending onthe equip‐ment:
• Sends a hazardwarning via Car-to-X.
• Filtersthe display of POIs inthe vicinityaccordingtoPOI category
5Switchesthe display of personal POI sym‐bols onthe map on or off
6Switches one ofthefollowing displayson oroff depending onthe equipment:
•Weather information
• Satellite map
•Traffic incidents
7Switchesthe traffic map display on or off
The map and satellite images are shown inglobeprojection. This allowsfor arealistic map displayin all map scales. The map uses elevation model‐ing.
Depending onthe map data, important buildingsin manycities are depictedrealistically onthemap in small map scales (e.g. 1/32 mi (20 m),1/16 mi (50 m)). Other buildings are shown asmodels.
You can setthe unit of measurement ofthemap scale (page 269).
If online information isavailable, fuel prices andtheavailability of parking spaces in parkinggarages are displayed,forexample.
Requirements:
RMercedes me connect isavailable.
RYou havea user accountfortheMercedes me portal.
RThe service has been activated at anauthorized Mercedes-Benz Center.
Further information can befound at: http://www.mercedes.me
The online information is notavailable in allcountries.
IfDisplay in COMANDis activated inTraffic SignAssist (page218), speed limits andover‐takingrestrictions are displayed onthe map.
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RThe activation code is not transferable
RThe activation code has six digits
Intheevent ofthefollowing problems, pleasecontact an authorized Mercedes-Benz Center:
RThe multimedia system does not accepttheactivation code
RYou havelostthe activation code
Displayingthe compassMultimedia system:
NavigationÀRoute and Position
SelectCompass.
The compass display showsthefollowinginformation:
Rthe current direction of travel with bear‐ing (360°format) and compass direction
Rlongitude and latitude coordinates indegrees, minutes and seconds
Rheight (rounded)
Rnumber of GPS satellites from which asignal can bereceived
Settingthe map scale automaticallyMultimedia system:
NavigationZOptions
The map scale is set automatically depending onyour driving speed.
For journeysin cities with detailed city models, amap view fromthe driver's perspective is used.
SwitchAuto Zoomonsor offS.
The automatically selected map scale can bechanged manuallyfor a short time. The set‐ting isreset automatically after afew sec‐onds.
Displayingthe satellite mapMultimedia system:
NavigationZOptionsMap Content
SwitchSatellite Maponsor offS.
or
If satellite map display6isavailable inthemap menu, switch it onsor offS(page 296).Switched ons: satellite maps are displayedin map scales of 2 mi (2 km) or less.
Switched offS: satellite maps are not dis‐played in map scales from 2 mi (2 km)to10mi (10 km).
Satellite mapsforthese map scales are notavailable in all countries.
Displayingweather information
Requirements:RMercedes me connect isavailable.
RYou havea user accountforthe Mercedesme portal.
RThe service isavailable.
RThe service has been activated at an author‐ized Mercedes-Benz Center.
Further information can befound at: http://www.mercedes.me
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Deletingtext messagesMultimedia system:
PhoneiText Message
Selectp.
Todelete atext message:selectDelete.Outbox
or
SelectDrafts.
Mercedes-Benz link
Overview of Mercedes-Benz LinkUsing Mercedes-Benz Link,various functionsand selected mobile phone apps can be transfer‐redtothe media display.
The Mercedes-Benz Link control box supplemen‐taryequipment isrequiredforthis.You canobtainthis at an authorized Mercedes-Benz Cen‐ter.
The Mercedes-Benz Link control box usesthe Android operating system.
The service provider isresponsiblefortheseapps andthe services and content connec‐tedtoit.
Connecting Mercedes-Benz Link withthemultimedia systemConnectthe Mercedes-Benz Link control boxwiththe