engine MERCEDES-BENZ C CLASS 2019 Workshop Manual

Push handle1ofthe hood catch upwardsand liftthe hoodbyapproximately15in(40 cm).Toclose:lowerthe hood and let itfall from aheight of approximately 8 in (20 cm).
Ifthe hood canstill be lifted slightly,openthe hood again and close it with a little moreforce until it engages correctly.
Engine oil
Checkingthe engine oil level usingthe oildipstick
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
Requirements:RThe engine must havean oil dipstick.If not,the engine oil level can bechecked only withthe on-board computer (page 355).
Depending onthe engine,the oil dipstick may beinstalled inthe engine compartment in differentlocations.
Thewaiting time beforecheckingthe oil levelwhenthe engine is at normal operatingtempera‐ture isfiveminutes.
Parkthevehicle on a level surface.
Pull oil dipstick1out and wipe off.
Slowly slide oil dipstick1intothe guidetubetothestop, andtakeit out again afterapproximatelythree seconds.ROil level is correct: oil level is between2and3.
ROil leveltoo low: oil level is at3orbelow.
354Maintenance and care

ROil leveltoo high: oil level is above2.
Ifthe oil level istoo low,add1.1 US qt(1 liter) of engine oil.
Ifthe oil level istoo high, drain offexcessengine oil. Consult aqualified specialistworkshop.
Checkingthe engine oil level usingthe on-board computer
RequirementsThe engine must havean oil level sensor. If not,the engine oil level can bechecked only withtheoil dipstick (page 354).
The engine oil level is determined during driving.Determiningthe engine oil level cantakeupto30 minutes with a normal drivingstyle andevenlonger with an active drivingstyle.
In ordertoreceivearesult asquickly as possi‐ble:
RWarmupthe engine
RParkthevehicle on a level surface
RLeavethe enginerunning at idling speed
On-board computer:
ServiceEngine Oil Level
You will see one ofthefollowing messages onthe multifunction display:
RMeasuring Engine Oil Level...: measurementofthe oil level is notyet possible.
Repeattherequest after a maximum of30 minutes driving.
REngine Oil Level OKandthe bar displayforindicatingthe oil level onthe multifunctiondisplay is green and is between "min" and"max":the oil level is correct.
REngine Oil Level Add 1.0 landthe bar displayfor indicatingthe oil level onthe multifunc‐tion display is orange and is below "min":
Add1.1 US qt (1 l) engine oil.
RReduce Engine Oil Levelandthe bar displayfor indicatingthe oil level onthe multifunc‐tion display is orange and is above"max":
Drain offexcess engine oilthat has beenadded. Consult aqualified specialistwork‐shop.
RFor Engine Oil Level Switch Ignition On:
Switch onthe ignitiontocheckthe engine oillevel.
REngine Oil Level System Inoperative: sensorfaulty or not inserted.
Consult aqualified specialistworkshop.
REngine Oil Level System Currently Unavail.:
Closethe hood.
Adding engine oil
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
Maintenance and care355

\nWARNINGRisk offireand injury fromengine oil
If engine oil comes into contact withhotcomponent parts inthe engine compart‐ment, it may ignite.
Make surethat no engine oil is spillednexttothefiller opening.
Allowthe enginetocool off andthor‐oughly cleanthe engine oil from compo‐nent parts beforestartingthevehicle.
NOTEEngine damagecausedbyanincorrect oilfilter, incorrect oil or addi‐tives
Do not use engine oils or oilfilterswhich do not correspondtothe specifi‐cationsexplicitly prescribedfortheservice intervals.
Do not alterthe engine oil or oilfilter inordertoachievelongerchange intervalsthan prescribed.
Do not use additives.
Followthe instructions inthe serviceinterval displayregardingthe oilchange.
NOTEDamagecausedbyaddingtoomuch engine oil
Too much engine oil can damagethe engineorthe catalytic converter.
Haveexcess engine oilremoved at aqualified specialistworkshop.
Turncap1counter-clockwise andremoveit.
Add engine oil.
Replace cap1and turn it clockwise asfaras it will go.
Checkthe oil level again (page 354).
356Maintenance and care

Checking coolant level
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNINGRisk of scalding from hotcoolant
The engine cooling system is pressurized,particularly whenthe engine iswarm. Ifyouopenthe cap,you could be scaldedbyhotcoolant spraying out.
Letthe engine cool down before open‐ingthe cap.
When openingthe cap,wear protectivegloves and safetyglasses.
Openthe cap slowlytorelease pres‐sure.
Parkthevehicle on a level surface.
Checkthe coolanttemperature display intheinstrument cluster.The coolanttemperature must be below158 °F (70 °C).
Slowly turn cap1counter-clockwisetorelieve overpressure.
Maintenance and care357

Continue turning cap1counter-clockwiseandremoveit.
The coolant level is correct:
RIfthe engine is cold, uptomarker bar2
RIfthe engine iswarm, upto0.6 in (1.5 cm)over marker bar2
If necessary,add coolantthat has beenapprovedbyMercedes-Benz.RFurther information on coolant(page 429).
Addingwasher fluidtothe windshieldwasher system
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNING‑ Risk offireand injury fromwindshieldwasher concentrate
Windshieldwasher concentrate is highlyflammable. It could ignite if it comes intocontact withhot engine component parts ortheexhaust system.
Make surethat no windshieldwasherconcentrate spills out nexttothefilleropening.
Removecap1bythetab.
Addwasherfluid.
Keepingthe air-water duct free
Keepthe area betweenthe hood andthewindshield free of deposits, e.g. ice, snowand leaves.
358Maintenance and care

Allvehicles
ENVIRONMENTALNOTEEnvironmentaldamagecausedbyimproper disposal ofbatteries
Batteries contain pollutants. It isillegaltodispose ofthem withthe householdrubbish.

Dispose of batteries in anenvironmentallyresponsible manner.Takedischarged batteriestoaqualifiedspecialistworkshop ortoa collectionpointfor used batteries.
Ifyou havetodisconnectthe12V battery,con‐tact aqualified specialistworkshop.
Comply with safety notes andtakeprotectivemeasures when handling batteries.
Risk ofexplosion.
Fire, openflames and smoking areprohibited when handlingthe battery.Avoid creating sparks.
Electrolyteor battery acid is corro‐sive.Avoid contact withthe skin,eyesor clothing.Wear suitable protectiveclothing, in particulargloves, anapron and aface mask.Immediatelyrinse electrolyteor acid splashes offwith cleanwater.Consult a doctor ifnecessary.
Wear safetyglasses.
Keepchildrenaway.
Observethis Operator's Manual.
Observethefollowing ifyou do not intendtousethevehicleover anextended period of time:
RActivatestandby mode.
RAlternatively: connectthe batterytoa bat‐terycharger approvedbyMercedes-Benz orconsult aqualified specialistworkshoptodisconnectthe battery.
Notes onstarting assistance and oncharg‐ingthe12V battery
Vehicles with a lithium-ion batteryWhenchargingthe battery and duringstartingassistance, alwaysusethe jump-startconnec‐tion point inthe engine compartment.
Breakdown assistance377

NOTEDamagetothe battery fromover‐voltage
Whencharging using a batterycharger with‐out a maximumchargingvoltage,the batteryorthe on-board electronics may be damaged.
Only use batterychargerswith a maxi‐mumchargingvoltage of14.4V.
AllothervehiclesWhenchargingthe battery and duringstartingassistance, alwaysusethe jump-startconnec‐tion point inthe engine compartment.
NOTEDamagingthe batterythroughovervoltage
Whencharging using a batterycharger with‐out a maximumchargingvoltage,the batteryorthevehicle electronics may be damaged.
Only use batterychargerswith a maxi‐mumchargingvoltage of14.8V.
\nWARNINGRisk ofexplosion fromhydro‐gengas igniting
A batterygenerateshydrogengas duringthecharging process. Ifthere is a short circuit orsparksstarttoform,there is a danger ofthehydrogengas igniting.
Make surethatthe positiveterminal ofthe connected battery does not comeinto contact withvehicle parts.
Never place metal objects ortools on abattery.
When connecting and disconnectingthebattery,you must observethe descri‐bed orderforthe battery clamps.
When givingstarting assistance, alwaysmake surethatyou onlyconnect bat‐teryterminals with identical polarity.
Duringstarting assistance,you mustobservethe described orderfor con‐necting and disconnectingthe jumpercables.
Do not connect or disconnectthe bat‐teryclamps whilethe engine isrunning.
\nWARNINGRisk ofexplosion duringcharging process andstarting assistance
Duringthecharging process andstartingassistance,the battery mayrelease anexplo‐sivegas mixture.
Avoidfire, openflames, creating sparksand smoking.
Make surethatthere is sufficientventi‐lation duringthecharging process andduringstarting assistance.
Do not leanover a battery.
\nWARNINGRisk ofexplosion from a fro‐zen battery
A discharged battery may freeze attempera‐tures slightly aboveor below freezing point.
Duringstarting assistance or batterycharg‐ing, batterygas may bereleased.
Alwaysthawa frozen batteryoutfirstbeforecharging it or performingstart‐ing assistance.
378Breakdown assistance

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Fold cover1up inthe direction ofthearrow.
Slide cover2of positive clamp3onthejump-starting connection point inthe direc‐tion ofthe arrow.
Connect positive clamp3onyourvehicletothe positive pole ofthe donor battery usingthe jumper cable/charging cable. Alwaysbegin with positive clamp3onyourownvehiclefirst.
Duringstarting assistance:starttheengine ofthe donorvehicle andrun at idlespeed.
Connectthe negative pole ofthe donor bat‐teryandground point4ofyourownvehiclebyusingthe jumper cable/charging cable.Begin withthe donor batteryfirst.
Duringstarting assistance:starttheengine ofyourownvehicle.
Duringthecharging process:startthecharging process.
Duringstarting assistance:letthe enginesrunfor several minutes.
Duringstarting assistance:before discon‐nectingthe jumper cable, switch on an elec‐trical consumer inyourownvehicle, e.g.therear windowheater or lighting.
Whenthestarting assistance/charging processis complete:
First,removethe jumper cable/chargingcable from ground point4and negativepole ofthe donor battery,then from positiveclamp3and positive pole ofthe donor bat‐
380Breakdown assistance

Permittedtowing methods
Vehicle equipment/towingmethod
Bothaxles onthegroundFront axleraisedRear axleraised
Vehicles with automatic transmis‐sionYes, maximum31miles (50 km) at31mph (50 km/h)NoYes, ifthesteering wheel isfixed inthe center position with asteeringwheel lock.
4MATICvehiclesYes, maximum31miles (50 km) at31mph (50 km/h)NoNo
Towing with araised axle:towing should beperformedbyatowing company.
Towingthevehicle with bothaxles ontheground
Observethe notes onthe permittedtowingmethods (page 381).
Make surethatthe battery is connected andcharged.
Observethefollowing points whenthe battery isdischarged:
RThe engine cannotbestarted
RThe electric parking brake cannotbereleased or applied
RVehicles with automatic transmission:The automatic transmission cannot be shif‐tedtoposition\\or].
Vehicles with automatic transmission:Ifthe automatic transmission cannotbe shif‐tedtoposition\\, orthe multifunction dis‐play inthe instrument cluster does not showanything, havethevehicle transportedaway(page 384). Atowingvehicle with lift‐ing equipment isrequiredforvehicle trans‐portation.
382Breakdown assistance