child restraint MERCEDES-BENZ C CLASS 2019 Owners Manual

Publication details
InternetFurther information about Mercedes-Benzvehi‐cles and about DaimlerAGcan befound onthefollowingwebsites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Documentationteam©DaimlerAG:not tobereprinted, translated orotherwisereproduced, in whole or in part, with‐out written permission from DaimlerAG.
VehiclemanufacturerDaimlerAG
Mercedesstrasse137
70327Stuttgart
Germany
Front passenger airbagwarning
Example
\nWARNINGRisk of injuryorfatalinjuriesifthefront-passengerairbag is enabled
Ifthefront-passengerfront airbag is enabled,achild onthefront-passengerseat maybestruckbythefront-passengerairbag duringan accident.
NEVER usearearward-facingchildrestraintsystem onaseat withanENABLED FRONTAIRBAG,DEATH or SERIOUS INJURYtotheCHILD can occur.
Observethechapter"Childreninthevehicle".
As at17.04.2018

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

1Operatesthe memory function→102
2Adjuststhe seats electrically→95
3Switchesthe seat heater on/off→98
4Switchesthe seatventilation on/off→99
5Operatesthe outside mirrors→13 4
6Opens/closesthe trunk lid→73
7bOpens/closestheright side window→80
8bOpens/closesthe left side window→80
9bOpens/closestherearright side win‐dow
→80
AbOpens/closestherear left side window→80
BChild safety lockfortherear side windows→62
COpensthe door→69
D76Locks/unlocksthevehicle→69
EAdjuststhe 4-waylumbar support→95
FSetsthe seatfore-and-aft adjustment→91
GSeat adjustment usingthe multimedia system→97
HAdjuststhe headrestraints→96
IAdjuststhe seat height→91
JAdjuststhe seat backrest inclination→91
Ataglance – Door control panel and seat adjustment17

Restraint system
Protectionbytherestraint system
Therestraint system includesthefollowing com‐ponents:
RSeat belt system
RAirbags
RChildrestraint system
RChild seat securing system
Therestraint system canreducetherisk ofvehi‐cle occupants coming into contact with parts ofthevehicle's interior intheevent of an accident.Therestraint system can alsoreducetheforcestowhichvehicle occupants are subjected intheevent of an accident.
Only a seat belt which isworncorrectly can pro‐videthe intended level of protection. Dependingonthe detected accident situation, EmergencyTensioning Devices and/or airbags supplement acorrectlywornseat belt. EmergencyTensioningDevices and/or airbags are not deployed ineveryaccident.
Fortherestraint systemtoprovide its full protec‐tion, each occupant must observethefollowing:
RFastenthe seat belt correctly.
RBe in an almost upright position withtheirback againstthe seat backrest.
RSit withtheirfeetresting onthefloor, if pos‐sible.
RAlways secure persons under 5ft(1.50 m)tall in an additionalrestraint system suitablefor Mercedes-Benzvehicles.
However,no systemavailabletoday can com‐pletelyeliminate injuries andfatalities ineveryaccident situation. In particular,the seat beltand airbaggenerally do not protect againstobjects penetratingthevehicle fromthe outside.Therisk of an injuryresulting from airbagdeployment also cannot beruled out entirely.
Limited protection fromtherestraint system
\nWARNINGRisk of injuryor death frommodificationstotherestraint system
Therestraint system can no longer functioncorrectly after alterations havebeen made.
Therestraint system maythen not protectthevehicle occupants as intendedbyfailingin an accident or triggering unexpectedly,forexample
Never alterthe parts oftherestraintsystem.
Nevertamper withthe wiring or anyelectronic component parts ortheirsoftware.
If it is necessarytoadjustthevehicletoaccom‐modate a person with disabilities, contact anauthorized Mercedes-Benz Centerfor details.
USA only:for further information contact ourCustomer Assistance Center at1-800-FOR-MERCedes (1‑800‑367‑6372).
Occupant safety33

Status ofthe front passenger front airbag
Function ofthe automatic front passengerfront airbag shutoffThe automatic front passenger front airbag shut‐off is abletodetect whetherthe front passengerseat is occupiedbya person or achildrestraintsystem. The front passenger front airbag is ena‐bled or disabled accordingly.
When installing achildrestraint system onthefront passenger seat, always make sure ofthefollowing:
REnsurethatthechildrestraint system is posi‐tioned correctly (page48).
RAlways observethechildrestraint systemmanufacturer's installation instructions.
RNever place objects, e.g. cushions, under orbehindthechildrestraint system.
RFullyretractthe seat cushion length adjust‐ment.
RThe entire base ofthechildrestraint systemmust alwaysrestonthe seat cushion ofthefront passenger seat.
RThe backrest oftheforward-facingchildrestraint system must lie asflat as possibleagainstthe backrest ofthe front passengerseat.
RThechildrestraint system must nottouchtheroof or be put understrainbythe headrestraints.Adjustthe seat backrest inclina‐tion andthe headrestraint setting accord‐ingly.
\nWARNINGRisk of injuryor death duetoobjects betweenthe sitting surface andthechildrestraint system
Objects betweenthe sitting surface andthechildrestraint system could affectthe func‐tion ofthe automatic front passenger airbagshutoff.
This couldresult inthe front passenger air‐bag not functioning as intended during anaccident.
Do not place any objects betweenthesitting surface andthechildrestraintsystem.
The entire base ofthechildrestraintsystem must alwaysrestonthe sittingsurface ofthe front passenger seat.
The backrest oftheforward-facingchildrestraint system must, asfar as possi‐ble, beresting onthe seat backrest ofthe front passenger seat.
Always comply withthechildrestraintsystem manufacturer's installationinstructions.
A person onthe front passenger seat mustobservethefollowing information:
RFasten seat belts correctly (page36).
RSit in an almost upright seat position withtheir back againstthe seat backrest.
RSit withtheirfeetresting onthefloor, if pos‐sible.
The front passenger front airbag mayotherwisebe disabledbymistake,forexample inthefol‐lowing situations:
RThe front passenger transferstheirweightbysupportingthemselves on avehicle armrest.
Occupant safety43

RThe front passenger sits in such awaythattheirweight israised fromthe sitting sur‐face.
\nWARNINGRisk of injuryor death duetodeactivated front passenger airbag
IfthePASSENGER AIRBAG OFF indicatorlamp is lit,the front passenger airbag is disa‐bled. It will not be deployed intheevent ofan accident and cannotperformits intendedprotective function.
A person inthe front passenger seat couldthen,forexample, come into contact withthevehicle interior, especially ifthe person issittingtoo closetothe cockpit.
Ifthe front passenger seat is occupied,always ensurethat:
RThe classification ofthe person inthefront passenger seat is correct andthefront passenger airbag is enabled or disa‐bled in accordance withthe person inthefront passenger seat.
RThe front passenger seat has been movedasfar back as possible.
RThe person is seated correctly.
Ensure, bothbefore and duringthe jour‐ney,thatthestatus ofthe frontpassenger airbag is correct.
Ifthe front passenger seat is occupied,the clas‐sification ofthe person orchildrestraint systemonthe front passenger seattakes place afterthefront passenger front airbag shutoff self-test.ThePASSENGER AIRBAG indicator lamps dis‐playthestatus ofthe front passenger front air‐bag.
Always observethe notes onthe function ofthePASSENGER AIRBAG indicator lamps(page44).
Function ofthePASSENGER AIRBAG indica‐tor lamps
Self-testof automatic front passenger frontairbag shutoffWhenthe ignition is switched on, a self-test isperformed during whichthe twoPASSENGERAIRBAG ON and OFF indicator lamps light upsimultaneously.
44Occupant safety

Thestatus ofthe front passenger front airbag isdisplayed afterthe self-test:
RPASSENGER AIRBAG ON lights upfor60 seconds, subsequently bothindicatorlamps are off (PASSENGER AIRBAG ON andOFF):the front passenger front airbag is abletodeploy intheevent of an accident.
RPASSENGER AIRBAG OFF lights up continu‐ously:the front passenger front airbag is dis‐abled. It willthen not be deployed intheevent of an accident.
IfthePASSENGER AIRBAG ON indicator lamp isoff, onlythePASSENGER AIRBAG OFF indicatorlamp shows thestatus ofthe front passengerfront airbag. ThePASSENGER AIRBAG OFF indi‐cator lamp may be lit continuously or be off.
IfthePASSENGER AIRBAG OFF indicator lampandtheurestraint systemwarning lamplight up simultaneously,the front passenger seatmay not be used. Also inthis case, do not installachildrestraint system onthe front passengerseat. Haveautomatic front passenger front air‐bag shutoffchecked andrepaired immediately ataqualified specialistworkshop.
Status displayIfthe front passenger seat is occupied, ensure,bothbefore and duringthe journey,thatthesta‐tus ofthe front passenger front airbag is correctforthe current situation.
After installing arearward-facingchildrestraint system onthe front passengerseat:PASSENGER AIRBAG OFF must be lit con‐tinuously.
\nWARNINGRisk of injuryor death fromusing arearward-facingchildrestraintsystem whenthe front passenger frontairbag is enabled
Ifyou secure achild in arearward-facingchildrestraint system onthe front passengerseat andthePASSENGER AIRBAG OFF indi‐cator lamp is off,the front passenger airbagcan deploy intheevent of an accident.
Thechild could bestruckbythe airbag.
Always ensurethatthe front passenger air‐bag is deactivated. ThePASSENGER AIRBAGOFF indicator lamp must be lit.
NEVER use arearward-facingchildrestraintsystem on a seat protectedbyan ENABLEDFRONT AIRBAGin front of it, DEATH or SERI‐OUS INJURYtotheCHILD can occur.
When installing achildrestraint system onthefront passenger seat, observethevehicle-spe‐cific information (page 59).
Depending onthechildrestraint system andthestature ofthechild,thePASSENGER AIRBAGOFF indicator lamp may be off. Inthis case, donot installtherearward-facingchildrestraintsystem onthe front passenger seat.
Instead, installtherearward-facingchildrestraint system on a suitablerear seat.
After installing aforward-facingchildrestraint system onthe front passengerseat:depending onthechildrestraint systemandthestature ofthechild,PASSENGER AIRBAG OFF may be lit continuously or be off.Always observethefollowing information.
Occupant safety45

\nWARNINGRisk of injuryor death duetoincorrect positioning oftheforward-facingchildrestraint system
Ifyou secure achild in aforward-facingchildrestraint system onthe front passenger seatandyou positionthe front passenger seattooclosetothe cockpit, intheevent of an acci‐dent,thechild could:
RCome into contact with thevehicle inte‐rior ifthePASSENGER AIRBAG OFF indi‐cator lamp is lit,forexample.
RBestruckbythe air bag ifthePASSENGER AIRBAG OFF indicator lampis off.
Always movethe front passenger seatasfar back as possible and fullyretractthe seat cushion length adjustment.Always make surethatthe shoulder beltstrap is correctlyrouted fromthe seatbelt outlet onthevehicletothe shoul‐der belt guide onthechildrestraint sys‐tem. The shoulder beltstrap must beroutedforwards and downwards fromthevehicle belt outlet. If necessary,
adjustthe seat belt outlet andthe frontpassenger seat accordingly.
Always observethechildrestraint sys‐tem manufacturer's installation instruc‐tions.
When installing achildrestraint system onthefront passenger seat, observethevehicle-spe‐cific information (page 59).
If a person is sitting onthe front passengerseat:PASSENGER AIRBAG OFF may be lit con‐tinuously or be off, depending onthe person'sstature.
A person onthe front passenger seat mustalways observethefollowing information:
RIfthe front passenger seat is occupiedbyanadult or a person with astature correspond‐ingtothat of an adult,thePASSENGER AIRBAG OFF indicator lamp must be off. Thisindicatesthatthe front passenger front air‐bag is enabled.
IfthePASSENGER AIRBAG OFF indicatorlamp is lit continuously,an adult or person
with a build correspondingtothat of an adultshould not usethe front passenger seat.
Instead,theyshould use arear seat.
RIfthe front passenger seat is occupiedby aperson of smallerstature (e.g. ateenager orsmall adult),thePASSENGER AIRBAG OFFindicator lamp either lights up continuouslyorremains off, depending ontheresult oftheclassification.
-IfthePASSENGER AIRBAG OFF indicatorlamp is off: movethe front passengerseat asfar back as possible, orthe per‐son of smallerstature should use arearseat.
-IfthePASSENGER AIRBAG OFF indicatorlamp is lit continuously:the person ofsmallerstature should not usethe frontpassenger seat.
46Occupant safety

\nWARNINGRisk of injuryor death whenthePASSENGER AIRBAG OFF indicatorlamp is lit
IfthePASSENGER AIRBAG OFF indicatorlampremains lit afterthe system self-test,the front passenger air bag is deactivated. Itwill not be deployed intheevent of an acci‐dent. Inthis case,the front passenger air bagcannotperformits intended protective func‐tion, e.g. when a person is seated inthe frontpassenger seat.
That person could,forexample, come intocontact with thevehicle interior, especially ifthe person is sittingtoo closetothe cockpit.
Ifthe front passenger seat is occupied,always ensurethat:
RThe classification ofthe person inthefront passenger seat is correct andthefront passenger air bag is enabled ordeactivated in accordance withthe per‐son inthe front passenger seat.
RThe person is seated properlywith a cor‐rectlyfastened seat belt.
RThe front passenger seat has been movedasfar back as possible.
Be suretoalso observethefollowing furtherrelated subjects:
RChildrestraint system onthe front passengerseat (page 59).
PRE-SAFE®system
PRE-SAFE®(anticipatoryoccupant protec‐tion)
PRE-SAFE®is abletodetect certain critical driv‐ing situations and implement pre-emptive meas‐urestoprotectthevehicle occupants.
PRE-SAFE®can implementthefollowing meas‐ures independently of eachother:
RTighteningthe seat belts onthe driver's seatand front passenger seat.
RClosingthe side windows.
RVehicles with sliding sunroof:Closingthesliding sunroof.
RVehicles with memory function:Movingthe front passenger seattoa morefavorableseat position.
RVehicles with multicontour seat:Increas‐ingthe air pressure inthe seat side bolstersofthe seat backrest.
RPRE-SAFE®Sound: providedthatthe multi‐media system is switched on,generates abrief noise signaltostimulatethe innate pro‐tective mechanism of a person's hearing.
NOTEDamagecausedbyobjects inthefootwell or behindthe seat
The automatic adjustment ofthe seat posi‐tion mayresult in damagetothe seat and/orthe object.
Stowobjects in a suitable place.
Occupant safety47

Reversingthe PRE-SAFE®system measures
If an accident did not occur,the pre-emptivemeasuresthatweretaken arereversed.
You will needtoperformcertain settingsyour‐self.
Ifthe seat belt pre-tensioning is notreduced,movethe seat backrest back slightly.The locking mechanismreleases.
Function of PRE-SAFE®PLUS (anticipatoryoccupant protection plus)
PRE-SAFE®PLUS can detect certain impacts,particularlyan imminentrear impact, andtakepre-emptive measurestoprotectthevehicleoccupants. These measures cannot necessarilyprevent an imminent impact.
PRE-SAFE®PLUS can implementthefollowingmeasures independently of eachother:
RTighteningthe seat belts onthe driver's seatand front passenger seat.
RIncreasing brake pressure whenthevehicleisstationary.This brake application is can‐
celed automatically whenthevehicle pullsaway.
If an accident did not occur,the pre-emptivemeasuresthatweretaken arereversed.
System limitations
The system will not initiate any action inthefol‐lowing situations:
Rwhen backing up
The system will not initiate any braking applica‐tion inthefollowing situations:
Rwhilst driving
or
Rwhen entering orexiting a parking spacewhile usingActiveParking Assist
Safely transportingchildren inthevehicle
Always observewhenchildren are travelinginthevehicle
Alsostrictly observethe safety notesforthespecific situation. Inthiswayyou canrecog‐nize potentialrisks andavoid dangers ifchil‐
dren are traveling inthevehicle(page 49).
Be diligentBear in mindthat neglectingtosecure achild inthechildrestraint system may haveserious con‐sequences. Always be diligent in securing achildcarefully beforeevery journey.
Toimprove protectionforchildrenyoungerthan12years old or under 5ft(1.50 m) in height,Mercedes-Benzrecommendsyou observethefollowing information:
RAlways securethechild in achildrestraintsystem suitableforthis Mercedes-Benzvehi‐cle.
RThechildrestraint system must be appropri‐atetothe age,weight and size ofthechild.
RThevehicle seat must be suitablefor instal‐ling achildrestraint system.
Accidentstatistics showthatchildren secured intherear seats aregenerallysaferthanchildrensecured inthe front seats.Forthisreason,Mercedes-Benzstrongly advisesthatyou installachildrestraint system on arear seat.
48Occupant safety