remote control MERCEDES-BENZ C CLASS COUPE 2002 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2002, Model line: C CLASS COUPE, Model: MERCEDES-BENZ C CLASS COUPE 2002Pages: 399, PDF Size: 16.59 MB
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Central locking system
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Notes:
If the vehicle was previously locked with the remote 
control, the doors and trunk cannot be unlocked with 
the central locking switch.
The fuel filler flap cannot be locked or unlocked with 
the central locking switch.
If the vehicle has previously been locked from the 
outside, opening a door from the inside will trigger the 
alarm. To cancel the alarm, insert the electronic key in 
the starter switch or press button
Œ or‹  on the 
electronic key.
Wa r n i n g !
When leaving the vehicle always remove the 
electronic key from the starter switch, and lock 
your vehicle. Do not leave children unattended in 
the vehicle, or with access to an unlocked vehicle. 
Unsupervised use of vehicle equipment may cause 
serious personal injury. 
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Central locking system
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Automatic central locking
With the automatic central locking system activated, the 
doors and trunk are locked at vehicle speeds of 
approximately 9 mph (15 km / h) or more. The fuel filler 
flap remains unlocked.
The automatic central locking function can be switched 
on or off in the individual setting menu “VEHICLE” – 
“AUTOMATIC DOOR LOCK”, see page 121.
Notes:
If doors are unlocked with the central locking switch 
after activating the automatic central locking, and 
neither door is opened, then the doors remain unlocked 
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.
If a door is opened from the inside at speeds of 
approximately 9 mph (15 km / h) or less with the 
automatic central locking activated, the door will again 
be automatically locked at speeds of approximately 
9 mph (15 km / h) or more. If a door is opened from the inside, the complete vehicle 
is unlocked, if the vehicle was previously centrally 
unlocked using the remote control.
Important!
When towing the vehicle, or with the vehicle on a 
dynamometer test stand, please, note the following:
With the automatic central locking activated and the 
electronic key in starter switch position 2, the vehicle 
doors will lock if the left front wheel as well as the right 
rear wheel spin at vehicle speeds of approximately 
9 mph (15 km / h) or more.
Emergency unlocking in case of accident
The doors unlock automatically a short time after an 
accident in which an airbag or emergency tensioning 
retractor deploys (this is intended to aid rescue and 
exit). 
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Antitheft alarm system
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Antitheft alarm system  (optional for Canada )
1 Indicator lamp in switch located in center console The antitheft alarm is automatically armed or disarmed 
with the remote control by locking or unlocking the 
vehicle.
The antitheft alarm is armed within approximately 
10 seconds after locking the vehicle.
A blinking lamp (1) indicates that the alarm is armed.
P54.25-2500-26 
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Garage door opener
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Garage door opener
1 Signal transmitter keys
2 Indicator lamp
3 Hand-held remote control transmitter The built-in remote control is capable of operating up to 
three separately controlled objects. 
Note:
Certain types of garage door openers are incompatible 
with the integrated opener. If you should experience 
difficulties with programming the transmitter, contact 
your authorized Mercedes-Benz Center, or call 
Mercedes-Benz Customer Assistance Center (in the USA 
only) at 1-800-FOR-MERCedes, or Customer Service (in 
Canada) at 1-800-387-0100.
Wa r n i n g !
When programming a garage door opener, the door 
moves up or down.When programming or operating the remote 
control make sure there is no possibility of anyone 
being harmed by the moving door. 
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Garage door opener
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For operation in the USA only: This device complies 
with Part 15 of the FCC Rules. Operation is subject to 
the following two conditions:
(1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, 
including interference that may cause undesired 
operation.
Any unauthorized modification to this device could void 
to the user’s authority to operate the equipment.
Programming or reprogramming the integrated 
remote control: 1. Turn electronic key in starter switch to position 1  or 2.
2. Hold the end of the hand-held transmitter of the  device you wish to train approximately 2 to 5 inches 
(5 cm to 12 cm) away from the surface of the 
integrated remote control located on the inside rear 
view mirror, keeping the indicator lamp in view. 3. Using both hands, simultaneously push the hand-
held transmitter button and the desired integrated 
remote control button. Do not release the buttons 
until completing step 4.
4. The indicator lamp on the integrated remote control  will flash, first slowly and then rapidly. When the 
indicator lamp flashes rapidly, both buttons may be 
released (the rapid flashing lamp indicates 
successful programming of the new frequency 
signal). To program the remaining two buttons, 
follow steps 1 through 4.
Note: 
If, after repeated attempts, you do not successfully 
program the integrated remote control device to learn 
the signal of the hand-held transmitter, the garage door 
opener could be equipped with the “rolling code 
feature”. 
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Garage door opener
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Rolling code programming:
To train a garage door opener (or other rolling code 
devices) with the rolling code feature, follow these 
instructions after completing the “Programming” 
portion of this text. (A second person may make the 
following training procedures quicker and easier.)
1. Locate training button on the garage door opener  motor head unit. Exact location and color of the 
button may vary by garage door opener brand. If 
there is difficulty locating the transmitting button, 
reference to garage door opener operator’s manual. 
2. Press “training” button on the garage door opener  motor head unit (which activates the “training 
light”).
Note:
Following step 2, there are 30 seconds to initiate 
step 3. 3. Firmly press and release the programmed 
integrated remote control transmit button. Press 
and release same button a second time to complete 
the training process. (Some garage door openers 
may required you to do this procedure a third time 
to complete the training.)
4. Confirm the garage door operation by pressing the  programmed button on the integrated remote 
control transmitter.  
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Garage door opener
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Canadian programming:
During programming, your hand-held transmitter may 
automatically stop transmitting. Continue to press and 
hold the integrated remote control transmitter button 
(note steps 2 through 4 in the “Programming” portion) 
while you press and re-press (“cycle”) your hand-held 
transmitter every two seconds until the frequency 
signal has been learned. The indicator lamp will flash 
slowly and then rapidly after several seconds upon 
successful training. Operation of remote control:
1. Turn electronic key in starter switch to position 1  or 2.
2. Select and press the appropriate button to activate  the remote control device. The integrated remote 
control transmitter continues to send the signal as 
long as the button is pressed – up to 20 seconds.
Erasing the remote control memory: 1. Turn electronic key in starter switch to position 1  or 2.
2. Simultaneously holding down the left and right side  buttons for approximately 20 seconds, or until the 
control lamp blink rapidly, will erase the codes of all 
three channels. 
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Tele Aid
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Tele Aid  (optional)
Important!
The initial activation of the Tele Aid system may only be 
performed by completing the subscriber agreement and 
placing an acquaintance call using the “SOS” button. 
Failure to complete either of these steps will result in a 
system that is not activated. If the system is not 
activated the indicator lamp in the “SOS” button stays 
on after turning electronic key in starter switch to 
position 2 and the message “TELE AID – NOT 
ACTIVATED” will be shown in the multifunction display 
for approx. 10 seconds.
If you have any questions regarding activation, please 
call the Response Center at 1-800-756-9018 (in the USA) 
or 1-888-923-8367 (in Canada).
( Te l e matic  Alarm  Identification on  Demand)
The Tele Aid system consists of three types of response; 
automatic and manual emergency, roadside assistance 
and information.
The Tele Aid system is operational providing that the 
vehicle’s battery is charged, properly connected, not 
damaged and cellular and GPS coverage is available. The speaker volume of a Tele Aid call can be adjusted 
when using the volume control on the multifunction 
steering wheel, for raising press button
æand for 
lowering press button ç.
To activate, press the “SOS” button, the Roadside 
Assistance button  or the Information button ¡, 
depending on the type of response required.
Shortly after the completion of your Acquaintance Call, 
you will receive a user ID and password via first call 
mail. By visiting www.mbus a.com and selecting “Tele 
Aid” (USA only), you will have access to account 
information, remote door unlock, Info Services
* profile 
and more.
* Optional (available only with COMAND)System self-check
Initially, after turning the electronic key in starter 
switch to position 2, malfunctions are detected and 
indicated (the indicator lamps in the “SOS” button, the 
Roadside Assistance button  and the Information 
button ¡ stay on longer than 10 seconds or do not 
come on). The message “TELE AID – VISIT 
WORKSHOP” appears for approx. 10 seconds in the 
multifunction display.  
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Tele Aid
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Roadside Assistance button  
Located below the center armrest cover is the Roadside 
Assistance button . Pressing and holding the 
button (for longer than 2 seconds) will initiate a call to a 
Mercedes-Benz Roadside Assistance dispatcher. The 
button will flash while the call is in progress. The 
message “ROADSIDE ASSISTANCE – CONNECTING 
CALL” will appear in the multifunction display. When 
the connection is established, the message “ROADSIDE 
ASSISTANCE – CALL CONNECTED” appears in the 
multifunction display. The Tele Aid system will transmit 
data generating the vehicle identification number, 
model, color and location (subject to availability of 
cellular and GPS signals). A voice connection between the Roadside Assistance 
dispatcher and the occupants of the vehicle will be 
established. When a voice connection is established the 
audio system mutes and the message “TELE AID – 
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the 
multifunction display. The nature of the need for 
assistance can then be described. The Mercedes-Benz 
Roadside assistance dispatcher will either dispatch a 
qualified Mercedes-Benz technician or arrange to tow 
your vehicle to the nearest Mercedes-Benz Center. 
For services such as labor and/or towing charges may 
apply. Refer to the Roadside Assistance manual for more 
information.
These programs are only available in the USA:
• Sign and Drive services: Services such as jump start, 
a few gallons of fuel or the replacement of a flat tire 
with the vehicle spare tire are obtainable,
• Remote Vehicle Diagnostics: This function permits 
the Mercedes-Benz Roadside Assistance dispatcher 
to download malfunction codes and actual vehicle 
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the 
vehicle (e.g. smoke or fire in the vehicle, vehicle in 
a dangerous road location), please do not wait for 
voice contact after you have pressed the emergency 
button. Carefully leave the vehicle and move to a 
safe location. The Response Center will 
automatically contact local emergency officials 
with the vehicle’s approximate location if they 
receive an automatic “SOS” signal and cannot make 
voice contact with the vehicle occupants. 
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Tele Aid
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Remote door unlock
In the case you have your vehicle locked unintentionally 
(e.g. key inside vehicle), and no other key is available, 
contact the Mercedes-Benz Response Center at 
1-800-756-9018 (in the USA) or 1-888-923-8367 (in 
Canada). You will be asked to provide your password 
which you provided when you completed the subscriber 
agreement.
Then return to your vehicle and pull recessed handle in 
trunk lid for minimum of 20 seconds until the “SOS” 
button is flashing. The message “EMERGENCY CALL – CALL CONNECTED” appears in the multifunction 
display.
As an alternative, you may unlock the vehicle via 
Internet using the ID and password sent to you shortly 
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with 
the remote door unlocking feature. Notes:
The remote door unlock feature is available if the 
relevant cellular phone network is available.
The SOS button will flash and the message 
“EMERGENCY CALL – CALL CONNECTED” will appear 
in the multifunction display to indicate receipt of the 
door unlock command.
Once the vehicle is unlocked, a Response Center 
specialist will attempt to establish voice contact with the 
vehicle occupants.
If the recessed handle in trunk lid was pulled for more 
than 20 seconds before door unlock authorization was 
received by the Response Center, you must wait 
15 minutes before pulling recessed handle again.