audio MERCEDES-BENZ C CLASS COUPE 2002 Service Manual

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Tele Aid
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Instruments
and controls Operation
DrivingInstrument
cluster display Practical hints Car care Index
Roadside Assistance button 
Located below the center armrest cover is the Roadside
Assistance button . Pressing and holding the
button (for longer than 2 seconds) will initiate a call to a
Mercedes-Benz Roadside Assistance dispatcher. The
button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” will appear in the multifunction display. When
the connection is established, the message “ROADSIDE
ASSISTANCE – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (subject to availability of
cellular and GPS signals). A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
multifunction display. The nature of the need for
assistance can then be described. The Mercedes-Benz
Roadside assistance dispatcher will either dispatch a
qualified Mercedes-Benz technician or arrange to tow
your vehicle to the nearest Mercedes-Benz Center.
For services such as labor and/or towing charges may
apply. Refer to the Roadside Assistance manual for more
information.
These programs are only available in the USA:
• Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a flat tire
with the vehicle spare tire are obtainable,
• Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

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Notes:
The indicator lamp in the Roadside Assistance
button
 remains illuminated in red for approx.
10 seconds during the system self-check after turning
electronic key in starter switch to position 2 (together
with the “SOS” button and the Information
button ¡).
See system self-check on page 228 when the indicator
lamp does not light up in red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button  is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the
multifunction display.
Roadside Assistance calls can be terminated using the
ì button on the multifunction steering wheel. Information button ¡
Located below the center armrest cover is the
Information button
¡. Pressing and holding the
button (for longer than 2 seconds) will initiate a call to
the Customer Assistance Center. The button will flash
while the call is in progress. The message “INFO –
CONNECTING CALL” will appear in the multifunction
display. When the connection is established, the
message “INFO – CALL CONNECTED” appears in the
multifunction display. The Tele Aid system will transmit
data generating the vehicle identification number,
model, color and location (s ubject to availability of
cellular and GPS signals).
A voice connection between the Customer Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the
multifunction display. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products and services is
ava i l ab le to yo u .
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).

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need to retransmit. During this time you will hear a
chirp and voice contact will be interrupted. Voice
contact will resume once the retransmission is
completed. Once a call is concluded, a chirp will be
heard and the appropriate indicator lamp will stop
flashing. The COMAND system operation will resume
(only vehicles with COMAND).
Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Customer Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until
the call is concluded. Calls can only be terminated by a
Response Center or Customer Assistance Center
representative except Roadside Assistance and
Information calls, which can also be terminated by
pressing
ìbutton on the multifunction steering
wheel.
When a Tele Aid call has been initiated, the audio
system or the COMAND system audio (only vehicles
with COMAND) is muted and the selected mode (radio,
tape or CD) pauses. The optional cellular phone (if
installed) switches off. If you must use this phone, the
vehicle must be parked. Disconnect the coiled cord and
place the call. The navigation system (if engaged) will
continue to run. The display in the instrument cluster is
available for use and spoken commands are only
available by pressing the RPT button on the COMAND
unit. A pop-up window will appear in the COMAND
display to indicate that a Tele Aid call is in progress.

385
Index
Te ch n i c a l
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Instruments
and controls Operation Driving
Instrument
cluster display Practical hints Car care
Index
Index
AAdding engine oil........................................................... 318
Air pump ......................................................................... 322
Airbags .............................................................................. 72
ANTILOCK BRAKE SYSTEM
Malfunction and warning message........................ 293
Antilock brake system (ABS) ....................................... 272
Antitheft alarm system ................................................... 44
Ashtrays........................................................................... 211
Audio system Button and soft key operation................................. 176
Cassette mode ........................................................... 182
CD changer ................................................................ 187
CD mode ..................................................................... 186
Operating and display elements............................. 174
Operating safety ........................................................ 173
Operation.................................................................... 176
Operation Audio and telephone .............................. 173
Radio mode ................................................................ 179
Telephone operation ................................................. 190 Audio systems................................................................. 108
Cassette player .......................................................... 110
CD Player .................................................................... 109
Radio ........................................................................... 108
Automatic central locking .............................................. 40
Automatic climate control ............................................ 160 Activated charcoal filter ........................................... 168
Adjustable air outlets, rear passenger compartment ......................................................... 172
Air recirculation ........................................................ 167
Air volume, manual .................................................. 165
Basic setting............................................................... 164
Defrosting ................................................................... 166
Display and controls ................................................. 162
Dust filter.................................................................... 164
Economy mode .......................................................... 169
Front center console storage compartment ventilation..................................... 171
Residual engine heat utilization ............................. 169
Special settings ......................................................... 165
Windows fogged up on the outside ........................ 166
Automatic transmission ............................................... 246 Fluid level ................................................................... 317
Transmission selector lever, manually unlocking ............................................ 344

388
Index
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Index
Front airbags .................................................................... 72
Front center console storage compartment ventilation .................................................................. 171
Front seat adjustment ..................................................... 48
Front seat backrest - locking and unlocking ............... 56
Fuel filler flap, manual release ................................... 354
Fuel reserve warning .................................................... 286
Fuse box .......................................................................... 311
Fuses ................................................................................ 311
GGarage door opener ....................................................... 221
Global locking
See Central locking system ....................................... 31
Glove box ......................................................................... 207HHazard warning flasher switch ................................... 151
Head restraint height ...................................................... 61
Head restraints Rear seat ....................................................................... 60
Head restraints, front seats Removal and installation ........................................... 54 Headlamp cleaning system........................................... 147
Headlamp mode (HEADLAMPS) .................................. 144
Heated seats ...................................................................... 58
High beams
See Combination switch........................................... 148
IIdentification labels ...................................................... 369
Indicator lamps in the instrument cluster .......... 98, 282
Individual settings ......................................................... 121"CONVENIENCE" (vehicles with memory function) ...................... 134
"INSTRUMENT CLUSTER"....................................... 124
"LIGHTING"................................................................ 128
"VEHICLE" (audio and central locking system) ... 132
Infant and child restraint systems ................................ 82 Child seat mounts - LATCH type............................... 85
Installation ................................................................... 84
Inflating the collapsible spare tire ............................. 333
Information call See Tele Aid............................................................... 228
Instrument cluster ........................................................... 96 Indicator lamps............................................................ 98
Instruments and controls ............................................... 18

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Index
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Index
NNavigation system ........................................................... 116
Night security illumination.......................................... 146OOn-board diagnostic system ......................................... 283
Overhead control panel................................................... 21PPanic button...................................................................... 35
Panorama sliding/pop-up roof ..................................... 200
Parcel net in front passenger footwell........................ 214
Parking brake ................................................................. 256
Place head restraints upright ........................................ 60
Power seat ......................................................................... 49
Power windows............................................................... 197
Express opening and closing .................................. 197
Opening and closing................................................... 34
Synchronizing power windows ............................... 198
Problems with your vehicle ........................................... 14
Product information .......................................................... 7
RRadio
See Audio systems .................................................... 108
Rain sensor ..................................................................... 149
Rear passenger compartment adjustable air outlets ................................................ 172
Rear seats ........................................................................ 212
Rear window defroster .................................................. 170
Removal and installation of front seat head restraints............................................................. 54
Replacement keys Obtaining ...................................................................... 29
Replacing wiper blade insert ...................................... 356
Reporting Safety Defects................................................. 15
REST ........................................................................ 159, 169
Roadside assistance call See Tele Aid............................................................... 228
Roof rack ......................................................................... 357SSeat belt nonusage warning system.............................. 63
Seat belts ........................................................................... 62
Fastening ...................................................................... 65
Operation ...................................................................... 66

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Unfastening .................................................................. 66
Warning lamp ............................................................ 288
Seat belts and integrated restraint system .................. 62
Seats Front seat adjustment ................................................ 48
Heated seat .................................................................. 58
Manual seat ................................................................. 51
Memory ........................................................................ 93
Selective locking See Central locking system ....................................... 31
Self-test BabySmart
TM without special child seat
installed ........................................................................ 69
Setting the audio volume.............................................. 136
Side impact airbags ......................................................... 75
Side marker lamp........................................................... 350
Sliding/pop-up roof Opening and closing................................................... 34
Synchronizing ........................................................... 202
SOS-call See Tele Aid ............................................................... 228
Spare wheel, storage compartment............................. 321
Split folding rear seat bench ........................................ 215
Standby bulb function ................................................... 350
Start lock-out..................................................................... 30
Starter switch ................................................................. 240
Starting and turning off the engine ............................ 242 Steering lock
See starter switch ..................................................... 240
Steering wheel Easy-entry/exit feature .............................................. 47
STEERING WHEEL ADJUST. - malfunction and warning messages ..................... 308
Steering wheel adjustment electrical ....................................................................... 88
manual .......................................................................... 87
Storage compartments and armrests .......................... 206
Storing mirror positions.................................................. 90
Storing seat positions ...................................................... 50
Stowing things in the vehicle....................................... 311
Sun visors....................................................................... 205
Sunshade for panorama sliding/pop-up roof............. 199
Supplemental Restraint System (SRS) .......................... 70
TTechnical data ................................................................ 373
Electrical system ....................................................... 376
Main Dimensions ...................................................... 376
Rims – Tires ............................................................... 374
Weights ....................................................................... 376
Tele Aid ........................................................................... 228

392
Index
Te ch n i c a l
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Instruments
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Instrument
cluster display Practical hints Car care
Index
Emergency calls ........................................................ 229
Information ................................................................ 233
Initiating an emergency call ................................... 231
Roadside Assistance ................................................. 232
Telephone ......................................................................... 111 Incoming call .............................................................. 115
Redialing ..................................................................... 113
Telephone book .......................................................... 111
Telephone, general ........................................................ 220
Telephones and two-way radios ................................... 226
Telescoping steering column - malfunction and warning messages ...................... 308
The first 1 000 miles (1 500 km) ................................ 227
Tire inflation pressure .................................................. 335
Tires Rims and tires ........................................................... 374
Tool kit See Vehicle tools and air pump .............................. 322
Tow-away alarm ................................................................ 46
Towing the vehicle ......................................................... 341
Transmission selector lever, manually unlocking .................................................. 344
Trip computer .................................................................. 117
Trunk ................................................................................. 41
Trunk lid emergency release ......................................... 43
UUnlocking the vehicle with remote control ................. 33VVanity mirrors ............................................................... 205
VEHICLE (audio and central locking system) ........... 132
Vehicle keys ...................................................................... 28
Vehicle tools and air pump .......................................... 322WWa r n i n g l a m p s See Malfunction and indicator lamps in the instrument cluster............................................... 282
What you should know at the gas station ................. 278
Wheel bolts .................................................................... 332
Wheels ............................................................................ 324 Rims and tires ........................................................... 374
Where to find it ................................................................ 13
Window curtain airbag.................................................... 76
Windows See Power windows................................................... 197
Windshield washer system .......................................... 320