service MERCEDES-BENZ C CLASS COUPE 2003 User Guide

79
Safety and Security
Anti-theft systems
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey. The
turn signal lamps blink once to indicate
that the alarm system is deactivated.
Canceling the alarm
To cancel the alarm:
Insert the key in the starter switch.
or

Press the
Œ
or
‹
button.
Tow-away alarm*
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle. Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
iThe alarm system will rearm automati-
cally after approximately 40 seconds if
a door or the trunk is not opened.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem provided Tele Aid service was
subscribed to and properly activated,
and that necessary cellular service and
GPS coverage are available.

105
Controls in detail
Control system
Control system
The control system is activated as soon as
the key in the starter switch is turned to
position 1. The control system enables you
to

call up information about your vehicle


change vehicle settings
For example, you can use the control sys-
tem to find out when your vehicle is next
due for service, to set the language for
messages in the instrument cluster dis-
play, and much more.
The control system relays information to
the multifunction display.
Multifunction display
1 Main odometer
2 Trip odometer
3 Automatic transmission program mode
4 Current gear selector lever position
5 Digital clock
6 Outside temperature
iThe displays for the audio systems (ra-
dio, CD player, cassette player) will ap-
pear in English, regardless of the
language selected.
Warning!
G
A driver’s attention to the road and traffic
conditions must always be his /her primary
focus when driving.
For your safety and the safety of others, se-
lecting features through the multifunction
steering wheel should only be done by the
driver when traffic and road conditions per-
mit it to be done safely.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 13.5 m) every second.

159
Controls in detail
Audio system
Audio system
Audio and telephone, operation
These instructions are intended to help
you become acquainted with your
Mercedes-Benz car radio. They contain
useful tips and a detailed description of the
user functions.
Operating safety
Warning!
G
In order to avoid distraction which could
lead to an accident, system settings should
be entered with the vehicle at standstill and
systems should be operated by the driver
only when traffic conditions permit. Always
pay full attention to traffic conditions first
before operating system controls while driv-
ing.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your car is cover-
ing a distance of approximately 44 feet (ap-
proximately 13.5 m) every second.
1
1The right to correct errors and make technical
amendments is reserved.
Warning!
G
Any alterations made to electronic compo-
nents can cause malfunctions.
The radio, cassette deck, CD changer*, tele-
phone* and voice control system* are inter-
connected. When one of the components is
not operational or has not been
removed / replaced properly, the function of
other components may be impaired.
This condition might seriously impair the op-
erating safety of your vehicle.
We recommend that you have any service
work on electronic components carried out
by an authorized Mercedes-Benz Center.

172 Controls in detailAudio systemCD changer* operating mode
General notes
Should excessively high temperatures oc-
cur while in CD mode,
CD TEMP HIGH
will
appear on the display and muting will take
pl ace . The uni t wil l then s witch ba ck to the
last operating mode used until the temper-
ature has decreased to a safe operating
level.
Should excessively low temperatures oc-
cur while in CD mode,
CD TEMP LOW
will ap-
pear on the display, but the CD will
continue to play.
Handle CDs carefully to prevent interfer-
ence during playback. Avoid fingerprints
and dust on CDs. Do not write on CDs or
apply any label or other material to them.
Use only original CDs. Using copied CDs
may create problems during playback. Clean CDs from time to time with a com-
mercially available cleaning cloth. No sol-
vents, anti-static sprays, etc. should be
used for cleaning. Replace the CD in its
case after use. Protect CDs from heat and
direct sunlight.
Only use CDs, which bear the label shown
and that conform to the compact disc dig-
ital audio standard (IEC 60908).
Use of CDs which do not meet this stan-
dard may cause damage to the CD chang-
er. Do not play single-CDs (80 mm) with an
adapter.
Operational readiness of CD changer
If a CD changer has been installed in the
system, it can be operated from the front
control panel of the radio. A loaded maga-
zine must be installed for CD playing.
Loading/unloading the CD magazine

Slide the changer door to the right and
press the eject button
3
.

The magazine will be ejected.Warning!
G
The CD changer* is a Class 1 laser product.
There is a danger of invisible laser radiation
if the cover is opened or damaged.
Do not remove the cover. The CD changer*
does not contain any parts which can be ser-
viced by the user. For safety reasons, have
any service work which may be necessary
performed only by qualified personnel.


179
Controls in detail
Audio system
Speed dialing
Input the desired entry number using
the number keys
1 to 0.
A maximum of 2 digits can be entered.
If necessary, correct the last number
entered with the
CLR
key.

Press the
SND
key.
The telephone number stored under
that entry will be dialed. The number,
L
and the full entry number will be shown
in the display.
Express dialing

Press one of the desired number but-
tons 1 to 0 longer than one second.
The telephone number saved under
that number will be dialed. Emergency call

Press button
1 longer than one second.

A call will be placed to the saved num-
ber (e.g. 911).
You can make an emergency call to an
emergency rescue station with a mobile
communications network.
The emergency call will be placed as long
as the corresponding mobile communica-
tions network is available. To do this,
switch the telephone on if not already done
so.
The call will also be placed if the un-
lock-code is not entered. Emergency calls may not be possible with
all telephone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operation company. It may take some time
to set up an emergency call.
To use this function you must ensure that
the number stored in memory location 1 is
the number to be dialed in case of emer-
gency.
If an emergency call cannot be connected,
the message
SYSTM BUSY
appears.
!Please be aware that button
1 might al-
ready be reserved for an emergency
call number.
!Please be aware that the 911 emergen-
cy call system is a public service. Using
it without due cause is a criminal of-
fense.

203
Controls in detail
Useful features
function display. All information relevant to
the emergency, such as the location of the
vehicle (determined by the GPS satellite lo-
cation system), vehicle model, identifica-
tion number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle. The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approx. 10 seconds.
Should this occur, assistance must be sum-
moned by other means.

205
Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information. These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position 2 (together with the “SOS”
button and the Information
button
¡
).
See system self-check (
page 202)
when the indicator la mp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.

207
Controls in detail
Useful features
Upgrade signals
The Tele Aid system processes calls using
the following priority.

Automatic emergency – First priority


Manual emergency – Second priority


Roadside assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND* system operation will
resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.

209
Controls in detail
Useful features
Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1
Indicator lamp
2, 3, 4 Signal transmitter key
5 Hand-held remote control trans-
mitter
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being injured by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.

216 OperationDriving instructionsPower assistanceBrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads. If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on, the brake fluid level in the res-
ervoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected at an au-
thorized Mercedes-Benz Center immedi-
ately.
All checks and service work on the brake
system should be carried out by an autho-
rized Mercedes-Benz Center.
Install only brake pads and brake fluid rec-
ommended by Mercedes-Benz.Warning!
G
When the engine is not running, the brake
and steering systems are without power as-
sistance. Under these circumstances, a
much greater effort is necessary to stop or
steer the vehicleWarning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased
pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 74).