audio MERCEDES-BENZ C CLASS COUPE 2004 Service Manual

208 Controls in detailUseful featuresEmergency calls
An emergency call is initiated automatical-
ly:

following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 78)and tow-away alarm
(
page 79).
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled “SOS”, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the “SOS” button will be-
gin to flash. The message
EMERGENCY CALL
– CONNECTING CALL
appears in the multi-
function display. When the connection is
established, the message
EMERGENCY CALL
– CALL CONNECTED
appears in the multi- function display. All information relevant to
the emergency, such as the location of the
vehicle (determined by the GPS satellite lo-
cation system), vehicle model, identifica-
tion number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established the
audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle. The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.

210 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button • is
located below the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS - CALL CON-
NECTED
appears in the multifunction dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position 2 (together with the “SOS”
button and the Information
button ¡).
See system self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.

211
Controls in detail
Useful features
Information button
¡
The Information button ¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab- lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
Roadside Assistance calls can be ter-
minated using the
ìbutton on the
multifunction steering wheel.
iThe indicator lamp in the Information
button ¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after turning SmartKey
in the starter switch to position 2 (to-
gether with the “SOS” button and the
Roadside Assistance button •).
See System self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button ¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.

213
Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk lid recessed handle for minimum
of 20 seconds until the “SOS” button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call. The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The “SOS” button will flash and the
message
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the trunk lid recessed handle again.

343
Technical terms
GPS*
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special re-
ceivers. Employs CD digital maps for
navigation.
Instrument cluster The displays and indicator/warning
lamps in the driver’s field of vision, in-
cluding the tachometer, speedometer
and fuel gauge.
Kickdown Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the vehi-
cle and should not be used for normal
acceleration needs.
Lock button Button on the door which indicates
whether the door is locked or un-
locked. Pushing the lock button down
on an individual door from inside will
lock that door. Memory function*
Used to store three individual seat,
steering wheel and mirror positions for
each SmartKey.
Menu The control system displays are ar-
ranged in menus. Each menu contains
a number of commands for particular
systems. In the Audio menu, for exam-
ple, you will find the commands
Select
radio station
or Operate CD player
.
Using commands, you can directly
change the settings for your vehicle.
MON (M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized meth-
od. It is an indication of a gasoline's
ability to resist undesired detonation
(knocking). The average of both the
MON (Motor Octane Number) and
->RON (Research Octane Number) is
posted at the pump, also known as AN-
TI-KNOCK INDEX. Multifunction display
Display field in the instrument cluster
used to present information provided
by the control system.
Multifunction steering wheel Steering wheel with buttons for operat-
ing the control system.
Overspeed range Engine speeds within the red marking
of the tachometer dial. Avoid this en-
gine speed range, as it may result in se-
rious engine damage that is not
covered by the Mercedes-Benz Limited
Warranty.

345
Technical terms
SRS
(S
upplemental R
estraint S
ystem)
Seat belts, emergency tensioning de-
vice and airbags. Though independent
systems, they are closely interfaced to
provide effective occupant protection.
Tele Aid* System (T
elematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
vided that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available. Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.
Tire speed rating Part of tire designation; indicates the
speed range for which a tire is ap-
proved.
Traction Force exerted by the vehicle on the
road via the tires. VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and placed on the body to uniquely
identify each vehicle produced.
Voice control system* Voice control system for car phones,
portable cell phones and audio sys-
tems (radio, CD, etc.).

348 IndexAir distributionAdjusting 153
Air outlets Rear passenger compartment 158
Air pressure see Tire inflation pressure 245
Air recirculation mode 154 Activating 154
Deactivating 155
Air volume Adjusting 153
Airbags 57 BabySmartTM airbag deactivation system 67, 341
Children 58
Front 61
PASS.AIRBAG OFF indicator lamp 67, 263
Passenger 61
Safety guidelines 60
Side impact 61
Window curtain 61
Alarm Audible 72, 79 Canceling 79
Visual 78
Alarm system Anti-theft 78
Alignment bolt 303
Alignment bolt (vehicle tool kit) 341
Anticorrosion/antifreeze 337
Antiglare Automatic 146
Antilock brake system (ABS) 341
Anti-theft alarm system Arming 78
Canceling alarm 79
Disarming 79
Anti-theft systems 78 Anti-theft alarm system 78
Immobilizer 78
Tow-away alarm 79
Aquaplaning 227
Armrest Storage compartment in front of 201
Storage spaces 202 Ashtray 203
ATF (automatic transmission fluid) 241
AUDIO menu 114
Selecting radio station 115
Audio system 159 Audio and telephone, operation 159
Button and soft key operation 162
Cassette operation 172
CD operation 175
Operating and display elements 160
Operating safety 159
Operation 162
Radio operation 165
Switching off 162
Switching on 162
Telephone operation 179
Automatic antiglare for rear view mirror 146
Automatic central locking Activating/deactivating (control system) 129

350 Index
Warning lamp 259
Break-in period 222
Bulbs, replacing 293 Additional turn signals 293
Brake lamps 294
Fog lamps 293
Front lamps 293
High beam 293
High mounted brake lamp 294
License plate lamps 294, 299
Low beam 293
Parking lamps 293, 294, 296, 297
Rear fog lamp 294
Rear fog lamps 298
Side marker lamps 294, 298
Standing lamps 293, 294, 296, 297
Tail lamp assemblies 294, 298
Turn signal lamps 293, 294
Button Audio system 162 C
CAC (Customer Assistance Center) 341
Calling up
Range (distance to empty) 134
Service indicator 250
CAN system 341
Capacities Fuels, coolants, lubricants, etc. 330
Cargo compartment Lighting 104
Cassette operation Playing cassettes 172
Cassette player Operating 116
Catalytic converter 231
CD changer* 175
CD operation 175
CD player Operating 116
Center console 25 Lower part 26
PASS.AIRBAG OFF indicator
lamp 263
Upper part 25
Centigrade Setting temperature units 123
Central locking From inside 88
Switch 88
Switching on/off (control system) 129
Unlocking from inside 88
Central locking switch 88
Changing Batteries (SmartKey) 290
Key setting 129
Changing CDs 175
Charging Vehicle battery 308
CHECK ENGINE malfunction indicator lamp 260
Check gas cap Message in display 277

352 Index
AUDIO menu 114
Convenience submenu 129
Display digital speedometer 114
Functions 110, 113
Instrument cluster submenu 122
Lighting submenu 125
Malfunction memory menu 117
Menus 112, 113, 343
Multifunction display 109
Multifunction steering wheel 110
NAV menu 117
Selecting radio system 115
Settings menu 118
Standard display menu 114
Submenus 111, 113
TEL* menu 134
Trip computer menu 132
Vehicle submenu 128
Convenience submenu 129 Activating easy-entry/exit feature 130 Setting key dependency 131
Setting parking position for
exterior rear view mirror 132
Coolant 241, 336 Adding 241
Anticorrosion/antifreeze quantity 336
Capacities 330
Checking level 241
Messages in display 271, 272
Temperature 232
Temperature indicator 106
Warning lamp 272
Coolant level Checking 235, 241
Cruise control 194, 342 Canceling 195
Driving downhill 195
Driving uphill 195
Fine adjustment 196
Message in display 274
Saving current speed 195 Setting speeds 196
Cruise control lever 194
Cruising range, fuel 335
Cup holder Cleaning 255
In front seat armrest 201
Customer Assistance Center (CAC) 341
D
Daytime running lamp mode 100 Setting 125, 126
Deactivating Air conditioning (cooling) 156
Air recirculation mode 155
Alarm 79
Anti-theft alarm system 79
Central locking (control system) 129
Climate control 151
Cruise control 195
Defrost 154
ESP 76

353
Index
Exterior lamps 99
Exterior lamps delayed shut-off 127
Front fog lamps 127
Hazard warning flasher 102
Headlamps 53
Immobilizer 78
Interior lighting delayed shut-off 128
Rear window defroster 149
Seat heater 94
Tow-away alarm 80
Deep water see Standing water 229
Defogging Windshield 153
Defrosting 154
Delayed shut-off Exterior lamps 127
Interior lighting 128
Dialing A number (telephone) 136
Difficulties While driving see Problems while driving 50
With starting 46 Digital speedometer 114
Direction of rotation (tires) 245
Discharged battery
Jump starting 310
Disconnecting Vehicle battery 308
Display Selecting 125
Display elements Audio system 160
Displays Digital speedometer 114
Messages 238, 264
Selecting 125
Service indicator 249
Showing malfunctions 118
Symbol messages 268
Text messages 265 Distance to empty (range)
Calling up 132
Door control panel 28
Door handle 28
Door unlock With Tele Aid* 213
Doors Message in display 274
Opening from inside vehicle 85
Opening from outside 83
Downhill driving Cruise control 195
Downshifting 138, 140
Drink holder see Cup holder 201
Drinking and driving 223
Driving Aquaplaning 227
General instructions 41, 223
In winter 228
Problems 50