steering MERCEDES-BENZ C-CLASS COUPE 2011 Owners Manual

Display messages Possible causes/consequences and
M Solutions
+
Insert key KEYLESS-GO is temporarily malfunctioning or is defective.
Awarn-
ing tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visi taqualified specialist workshop. Close doors
to lock veh. At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Key (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
Â
Key does not
belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. Â
Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. Â
Change key batter‐
ies The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 80).Â
Key not detected
(Red display message) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Locate the KEYLESS-GO key. The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.
Aw
arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Operate the vehicle with the key in the ignition lock if necessary. Display messages
271On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions
J֌!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. G
Risk of accident
ABS and ESP ®
are malfunctioning. Therefore, BAS, BAS PLUS,
EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function, hill start
assist, the adaptive brake lights and ESP ®
trailer stabilisation, for
example, are not available either due to a malfunction.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
The yellow ESP
®
warn-
ing lamp flashes while
the vehicle is in motion. G
Risk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Release the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Vehicles with a 12-button multifunction steering wheel only: do
not deactivate ESP ®
.
For exceptions: (Y page 67). å
Vehicles with a 12-but-
ton multifunction steer-
ing wheel only:
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. G
Risk of accident
ESP ®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if awheel starts to spin.
X Reactivate ESP ®
.
Exceptions: (Y page 67).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
277On-board computer and displays Z

Driving systems
Problem Possible causes/consequences and
M Solutions
·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
G
Risk of accident
The distance to the vehicle in fron tis too small for the speed
selected.
X Increase the distance. ·
The red distance warn-
ing lamp lights up while
the vehicle is in motion.
Aw arning tone also
sounds. G
Ris
kofa ccident
The warning is issued if you approach a stationary vehicle or a
vehicle driving ahead of you at too high a speed.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action.
More information about DISTRONIC PLUS (Y page 164) and
PRE-SAFE ®
Brake (Y page 71). Tyres
Problem Possible causes/consequences and
M Solutions
h
The yellow tyre pres-
sure monitor warning
lamp is on. G
Ris
kofa ccident
The tyre pressure monito rhas detected a loss of pressure in at
least one of the tyres.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Observe the additional display messages in the multifunction
display.
X Check the tyre pressure. If necessary, correc tthe tyre pressure
(Y page 342).
X If necessary, change a wheel (Y page 344).282
Warning and indicator lamps in the instrument clusterOn-board computer and displays

i
There are various mobile phone brackets
that may be fitted to your vehicle; in some
cases, these are country-specific.
i Even if your vehicle is equppied with con-
venience telephony, you can connect a
Bluetooth ®
-capable mobile phone with
Audio 20 or COMAND Online via the Blue-
tooth ®
interface.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Inserting the mobile phone X
Open the telephone compartment
(Y page 285).
X Place the mobile phone bracket into the
pre-installed bracket (see the separate
mobile phone bracket installation instruc-
tions).
X Insert the mobile phone into the mobile
phone bracket (see the separate mobile
phone bracket installation instructions).
If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
i On some mobile phone brackets, first you
have to connect the mobile phone via Blue-
tooth ®
with a mobile phone bracket (see
the separate operating instructions for the
mobile phone bracket).
On these mobile phone brackets, the
mobile phone does not have to be inserted
into the bracket for you to be able to use
the telephone functions. In this case, the
charging function and aerial function are
not available. Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the luxury multi-
function steering wheel. You can operate
other mobile phone functions via the on-
board computer (Y page 219).
When you take the key out of the ignition lock,
the mobile phone stays on but you can no
longer use the hands-free system.
If you are making a call and you would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
Otherwise, the call will be ended.
i When a mobile phone bracket is used that
is connected to the mobile phone via Blue-
tooth ®
: if you want to continue a call in
"Private mode", you have to perform the
necessary steps on the mobile phone (see
the separate mobile phone operating
instructions).
You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it. Depending on the vehicle's equip-
ment,t here is aUSB connection and an AUX-
IN connection/Media Interface fitted in the
stowage compartment (Y page 285). X
To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket dow nand allow it to engage. Features
293Stowing an d features Z

and windscree
nwasher concentrate (e.g.
MB WinterFit) .Adapt the mixing ratio to the
outside temperatures.
X To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages. Maintenance
ASSYST PLUS service interval display
Service messages Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
The ASSYST PLUS service interval display
informs you when the nex tservice is due.
The multifunction display shows a service
message for a few seconds, e.g.:
Next service A due in .. days Service A due
Service A overdue by ... days
The letter indicates which service is due.
Astands for a minor service and
B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you report this displayed information to a
qualified specialist workshop, for example a
Mercedes-Benz Service Centre, they can
infor myou of the costs the service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 302).
Hiding aservice message X
4-button multifunction steering wheel:
press C.
X 12-button multifunction steering
wheel: press%ora.
Displaying service messages X
Switch the ignitio non.
4-button multifunction steering wheel
X Use V to select the Servicemenu.
The service due date appears in the multi-
functio ndisplay.
12-button multifunction steering wheel
X Press the =or; button to selec tthe
Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the multi-
function display.
Please bear the following in mind Resetting the ASSYST PLUS service inter-
val display
Aq
ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the Maintenance
305Maintenance and care Z

X
Remove any rus tusing a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again. 310
CareMaintenance and care

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover :of positive terminal ;in the direction of the arrow.
X Connec tpositive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connectingt he jump lead to donor battery Bfirst.
X Start the engine.
X Allow the engine to run for a few minutes before disconnecting the jump lead.
X First, remove the jump lead from earth point Aand negative terminal ?, then from positive
terminal ;and positive terminal =, each time disconnecting from the contacts on your
own vehicle first.
X After removing the jump lead, close cover :on positive terminal ;.
X Have the battery checked at a qualified specialist workshop, e.g. a Mercedes-Ben zService
Centre. The jump-starting procedure is not a standard operating state; therefore, have the
battery checked. Towing and tow-starting
Important safety notes
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force. 330
Towing and tow-startingBreakdown assistance

X
Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 330).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps
(Y page 111).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 330). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly. X
Switch on the hazard warning lamps
(Y page 111).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.332
Towing and tow-startingBreakdown assistance

X
Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Tow-starting (emergency engine
starting)
When tow-starting, it is importan tthat you
observe the safety instructions (Y page 330)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down.
X Switch on the hazard warning lamps
(Y page 111).
X Fit the towing eye (Y page 331).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Shift to neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly;d o not
operate the accelerator pedal while doing
so.
The engine is started. X
Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Apply the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 332).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the compo-
nents on the circuit and their functions stop
operating. G
WARNING
Only use fuses that have been approved for
Mercedes-Ben zvehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Otherwise, a circuit overload
could cause a fire. Have the cause traced and
rectified at a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and value. The fuse ratings are lis-
ted in the fuse allocation chart .AMercedes-
BenzS ervice Centre will be happy to advise
you.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
! Only use fuses that have been approved
for Mercedes-Benzv ehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged. Electrical fuses
333Breakdown assistance Z

is kept open continuously, which may lead to
air loss.
G
WARNING
Should the tyre pressure drop repeatedly:
R chec kthe tyre for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is fitted on the tyre
valve.
Tyre pressures that are too low have a nega-
tive effect on vehicle safety, which could lead
you to cause an accident.
If possible, only correct tyre pressures when
the tyres are cold. The tyres are cold when
the vehicle has been parked for at least three
hours or has been driven less than 1.5 km.
Depending on the ambient temperature, the
speed you are driving at and the load on the
tyres, the tyre temperature and thus the tyre
pressure may change by approximately
10 kPa (0.1 bar/1.5 psi) per 10 †. Take this
into account when checking the pressure of
warm tyres and only correct it if it is too low
for the current operating conditions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g. by
causing aquaplaning)
i The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days. Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appearint
he multifunction dis-
play. G
WARNING
The tyre pressure loss warning system does
not warn you of an incorrectly set tyre pres-
sure. The table on the inside of the fuel filler
flap will help you decide whether the tyre
pressures should be corrected.
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object.
In the event of a sudden loss of pressure, bring
the vehicle to a halt by braking carefully. Do
not make any sudden steering movements
when doing so.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof). 340
Tyre pressureWheels and tyres