key MERCEDES-BENZ C-CLASS COUPE 2011 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-CLASS COUPE, Model: MERCEDES-BENZ C-CLASS COUPE 2011Pages: 373, PDF Size: 8.17 MB
Page 83 of 373

Restoring the factory settings
X Press the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Emergenc
ykey element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-thef talarm system will be trig-
gered (Y page 73).
There are several ways to tur noff the alarm:
X To turn the alarm off with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock. Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Key battery
Important safety notes It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre.
G
WARNING
Batteries are toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If a battery has been swallowed, visi tadoctor
immediately. H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and
recycled in an environmen-
tally responsible manner. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop, e.g. a
Mercedes-Benz Service
Centre, or to a special col-80
KeyOpening and closing
Page 84 of 373

lection point for old batter-
ies.
Checking the battery X
Press the &or% button.
The key battery is working properly if bat-
tery check lamp :lights up briefly.
If battery check lamp :does not light up
briefly during the test, the key battery is dis-
charged.
X Changing the battery (Y page 81)
i If the key battery is checked within the
signal receptio nrange of the vehicle, press-
ing the &or% button locks or
unlocks the vehicle.
Changing the battery You require a CR 2025 3 V cell battery.
X Take the emergency key elemen tout of the
key (Y page 80). X
Press emergency key element ;into the
opening in the key in the direction of the
arrow until battery tray cover :opens.
When doing so, do no thold cover :shut.
X Remove battery tray cover :. X
Repeatedly tap the key against your palm
until battery =falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth
to do so.
X Make sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.
X Insert the front tabs of battery tray
cover :and then press to close it.
X Insert the emergency key element into the
key.
X Check the function of all key buttons on the
vehicle. Key
81Opening and closing Z
Page 85 of 373

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/&button.
If this does not work:
X Check the key battery and replace it if necessary (Y page 81).
X Lock (Y page 85) or unlock (Y page 85) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 85) or unlock (Y page 85) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button. There is a fault with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the key battery and replace it if necessary (Y page 81).
X Lock (Y page 85) or unlock (Y page 85) the vehicle using
the emergency key element. You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 82
KeyOpening and closing
Page 86 of 373

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 325).
or
X Jump-start the vehicle (Y page 329).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult. Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
83Opening and closing Z
Page 87 of 373

Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then
not possible to open the doors from inside the
vehicle. Deactivate the interior motion sensor
(Y page 74) before you lock the vehicle with
the key. The doors can then be opened from
the inside after the vehicle has been locked
from the outside with the key. X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the key or KEYLESS-GO.
i It is only possible to lock the vehicle cen-
trally if the front-passenger door is closed. X
To unlock: press button :.
X To lock: press button ;. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter. X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
On vehicles with a luxury multifunction steer-
ing wheel, you can also activate and deacti-
vate the automatic locking via the on-board
computer (Y page 226).84
DoorsOpening and closing
Page 88 of 373

Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
thef talarm system will be triggered
(Y page 73).
X Take the emergency key elemen tout of the
key (Y page 80).
X Inser tthe emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door and the
boot lid.
X Press the locking button (Y page 84).
X Check whether the locking knob on the
front-passenger door is still visible. Press down the locking knob by hand, if neces-
sary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 80).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid
are locked.
X Insert the emergency key element into the
key. Boot
Important safety notes
Do not leave the key in the boot. You could
otherwise lock yourself out. G
WARNING
Exhaust fumes could enter the vehicle interior
if the engine is running and the boot lid is
open. This could poison you. Therefore, you
should make sure that the boot lid is always
closed when the engine is running.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid. Boot
85Opening and closing Z
Page 89 of 373

i
You will find details of the boot lid opening
dimensions in the Technical data section
(Y page 360).
The boot lid can be:
R opened and closed manually fro moutside
R opened automatically from outside
R opened automatically from inside
R locked separately
R unlocked with the emergenc ykey element Opening/closing manually
Opening X
Press the %button on the key. X
Pull handle :.
X Raise the boot lid.
Closing G
WARNING
Make sure that nobody can become trapped
when closing the boot lid. X
Pull the boot lid down using recess :.
X If necessary, lock the vehicle with
the & button on the key (Y page 78) or
with KEYLESS-GO (Y page 79).
i If a KEYLESS-GO key is detected in the
boot, the boot lid cannot be locked and
then opens again. Opening automatically from outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficien tclearance above the boot lid.
i You will find details of the boot lid opening
dimensions in the Technical data section
(Y page 360).
Opening You can open the boot lid automatically using
the key or the handle in the boot lid.86
BootOpening and closing
Page 90 of 373

X
Press and hold the Fbutton on the key
until the boot lid opens.
or
X If the boot is unlocked, pull on the boot lid
handle and let it go again immediately. Opening automatically from inside
You can open the boot lid from the driver's
seat when the vehicle is stationary and
unlocked. X
To open: pull remote operating switch for
boot lid :until the boot lid opens. Locking the boot separately
In some countries, you can lock the boot sep-
arately. If you then unlock the vehicle cen-
trally, the boot remains locked and cannot be
opened.
X Close the boot lid.
X Take the emergency key element out of the
key (Y page 80). X
Inser tthe emergency key element into the
boot lid lock as far as the stop.
X Turn the emergency key element clockwise
from position 1to position 2.
X Remove the emergency key element.
X Insert the emergency key element into the
key. Unlocking the boot (emergency key
element)
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
If the boot cannot be unlocked with the key
or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to
unlock and open the boot lid, the anti-theft
alarm system will be triggered (Y page 73).
X Take the emergency key element out of the
key (Y page 80).
X Insert the emergency key element into the
boot lid lock as far as the stop. X
Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key. Boot
87Opening and closing Z
Page 91 of 373

Side windows
Important safety notes
G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame
when a side window is opened. Do not touch
or lean against the side window during the
opening procedure. You could become trap-
ped between the side window and the door
frame as the side window moves down. If
there is a risk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
WARNING
Make sure that nobody can become trapped
as you close a side window. If there is a risk
of becoming trapped, release the switch or
press it again to open the side window again. G
WARNING
Children may injure themselves if they open
or close the side windows.
Never leave children unsupervised in the vehi-
cle. Always take the key with you when leaving
the vehicle, even if you are only leaving it for
a short time. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. The children could:
R be seriously or even fatally injured on parts
of the vehicle
R be seriously or even fatally injured by pro-
longed exposure to extremely high or
extremely low temperatures
If children open a door, they could:
R seriously or even fatally injure other people
R get out of the vehicle and injure them-
selves, or be seriously or even fatally
injured by a passing vehicle Opening and closing the side win-
dows
:
Left
; Right
The switches for all side windows are located
on the driver's door. There is also a switch for
the front-passenger side window on the front-
passenger door.
The switches on the driver's door take prec-
edence.
X Turn the key to position 1or 2in the ignition
lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/clos-
ing process is started in the corresponding
direction. You can stop automatic opera-
tion by pressing again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains
active for five minutes or until the driver's
or front-passenger door is opened. Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows 88
Side windowsOpening and closing
Page 92 of 373

R
open the panorama sliding sunroof and the
roller sunblind
R switch on the seat ventilation for the driv-
er's seat
i The convenience opening feature can
only be operated using the key. The key
must be close to the driver's door handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the %button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblind of the panorama sliding
sunroof is closed, the roller sunblind is
opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
General notes When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the panorama sliding sunroof
On vehicles with a panorama sliding sunroof,
you can then close the roller sunblind. G
WARNING
When using the convenience closing feature,
make sure that nobody can become trapped.
Proceed as follows if there is a risk of entrap-
ment:
With the key:
R release the &button.
R press and hold the %button until the
side windows and the panorama sliding
sunroof open again. With KEYLESS-GO:
R
release the sensor surface on the door han-
dle.
R pull the door handle immediately and hold
it.
The side windows and the panorama sliding
sunroof open.
Using the key i
The key must be close to the driver's door
handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the &button until the
side windows and the panorama sliding
sunroof are fully closed.
X Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof:
X Press and hold the &button again until
the roller sunblind of the panorama sliding
sunroof closes.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed. Side windows
89Opening and closing Z