service MERCEDES-BENZ C-CLASS COUPE 2011 Owner's Manual

is appropriate to the size
,age and weight of
the child and recommended for Mercedes-
Benz vehicles. You should preferably fit the
restraint system to a suitable rear seat. Make
sure that the child is secured in a child
restraint system throughout the trip.
Mercedes-Benz recommends that you only
use the child restraint systems listed at
(Y page 63).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. They could injure them-
selves on parts of the vehicle. They could also
be seriously or even fatally injured by pro-
longed exposure to extreme heat or cold.
Do not expose the child restraint system to
direct sunlight. Parts of the child restraint sys-
tem could heat up and the child could burn
herself/himself on them.
If a child opens a door, the child or other per-
sons could be injured as a result. They could
get out and injure themselves or be injured by
a passing vehicle.
Also observe the notes on HOLD.R elevant
information can be found in the index. G
WARNING
Unsecured or incorrectly positioned loads
increase the risk of injury for children and all
other occupants in the event of:
R an accident
R a braking manoeuvre
R a sudden change of direction
Do not carry heavy or hard objects in the vehi-
cle interior unless they are secured. You will find further information under "Loading guide-
lines" in the index.
Child seat lock The seat belts on the rear seats are fitted with
a child seat lock. When enabled, the child-
seat lock function ensures that the belt does
not slacken once the child seat is secured.
Installing a child restraint system:
X
Always comply with the manufacturer's
installation instructions.
X Pull the seat belt smoothly from the inertia
reel.
X Engage the seat belt tongue in the belt
buckle.
Activating the child seat lock:
X Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The child-seat lock
function is enabled.
X Push down on the child restraint system to
take up any slack.
Removing a child restraint system/deactivat-
ing the child seat lock:
X Always comply with the manufacturer's
installation instructions.
X Press the seat belt release button and
guide the belt tongue to the belt outlet.
The child-seat lock function is deactivated. 56
Children in the vehicleSafety

Child seat on the front-passenger seat
Warning notice on the front-passenger sun visor
Warning symbol for a rearward-facing child
restraint system G
WARNING
If the front-passenger airbag is no tdisabled:
R a child secured in a child restraint system
on the front-passenge rseat could be seri-
ously and even fatally injured by the front-
passenger airbag deploying. This is espe-
cially a risk if the child is in the immediate
vicinity of the front-passenger airbag when
it deploys.
R never secure a child on the front-passenger
seat in a rearward-facing child restraint sys-
tem. Only secure a rearward-facing child
restraint system on a suitable rear seat.
R always move the front-passenger seat to
the rearmost position if you secure a child
in a forward-facing child restraint system
on the front-passenger seat. The front-passenger airbag is not disabled:
R
on vehicles without automatic child seat
recognition on the front-passenger seat
R in vehicles with automatic child seat rec-
ognition in the front-passenger seat, if no
special child restraint system with trans-
ponders for automatic child seat recogni-
tion in the front-passenger seat has been
fitted
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat, if the
PASSENGER AIRBAG OFF indicator lamp
4 is not lit.
To make you aware of this danger, a corre-
sponding warning sticker has been affixed on
the dashboard and on both sides of the sun
visor on the front-passenger side.
Information about recommended child
restraint systems is available at any
Mercedes-Benz Service Centre.
Automatic child seat recognition on the
front-passenger seat If your vehicle does not have automatic child
seat recognition
1
on the front-passenger
seat, this is indicated by a special sticker. The
sticker is affixed to the side of the dashboard
on the front-passenger side. The sticker is
visible when you open the front-passenger
door.
1 Vehicles without automatic child seat recognition on the front-passenger seat: if you turn the key to position
2int he ignition lock, the 4PASSENGER AIRBAG OFF indicator lamp lights up briefly but has no function.
It does not indicate that there is automatic child seat recognition on the front-passenger seat. Children in the vehicle
57Safety Z

Restoring the factory settings
X Press the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Emergenc
ykey element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-thef talarm system will be trig-
gered (Y page 73).
There are several ways to tur noff the alarm:
X To turn the alarm off with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock. Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Key battery
Important safety notes It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre.
G
WARNING
Batteries are toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If a battery has been swallowed, visi tadoctor
immediately. H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and
recycled in an environmen-
tally responsible manner. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop, e.g. a
Mercedes-Benz Service
Centre, or to a special col-80
KeyOpening and closing

Problems with the key
Problem Possible causes/consequences and
M Solutions
You cannot lock or
unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Point the tip of the key at the driver's door
handle from close range and press the %/&button.
If this does not work:
X Check the key battery and replace it if necessary (Y page 81).
X Lock (Y page 85) or unlock (Y page 85) the vehicle using
the emergency key element. The key is faulty.
X
Lock (Y page 85) or unlock (Y page 85) the vehicle using
the emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button. There is a fault with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the key battery and replace it if necessary (Y page 81).
X Lock (Y page 85) or unlock (Y page 85) the vehicle using
the emergency key element. You have lost a key. X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 82
KeyOpening and closing

i
Vehicles without the through-loading fea-
ture: the head restraints cannot be
removed from the rear compartment seats.
Please contact a Mercedes-Benz Service
Centre for more information.
i Related topics:
R Rearb ench seat through-loading feature Adjusting the seats manually and
electrically :
Backrest angle
; Seat height
= Seat cushion angle
? Seat fore-and-aft adjustment
i Adjust the seat cushion angle so that your
thighs are lightly supported.
Seat fore-and-aft adjustment X
Lift handle ?and slide the seat forwards
or backwards.
X Release lever ?again.
Make sure that you hear the seat engage in
position.
Seat cushion angle X
Turn handwheel =in the desired direction. Adjusting the seat electrically
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i Vehicles with memory function: if PRE-
SAFE ®
has been triggered, the front-
passenger seat will be moved to a better
position if it was previously in an unfavour-
able position. Adjusting the head restraints
Adjusting the head restraints manually Adjusting the head restraint height
X
To raise: pull the head restraint up to the
desired position.
X To lower: press release catch :and push
the head restraint down to the desired posi-
tion. 98
SeatsSeats, steering wheel and mirrors

observed, the lights must be switched on
before starting the engine. G
DANGER
Xenon bulbs carry a high voltage. You could
get an electric shock and be seriously or even
fatally injured if you touch the electric con-
tacts on xenon bulbs. Therefore, never
remove the cover from xenon bulbs.
Do not change xenon bulbs yourself, but have
them replaced at a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs There are bulbs other than the xenon bulbs
that you cannot replace. Replace only the
bulbs listed (Y page 115). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
If you require assistance changing bulbs, con-
sult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when fitting.
Only use bulbs of the correc ttype. If the new bulb still does no
tlight up, consult
a qualified specialist workshop.
Bulbs and lamps are an importan taspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. G
WARNING
Bulbs and lights can become very hot. For this
reason, allow them to cool down before
changing them. Otherwise, you could burn
yourselfw hen you touch them.
Keep bulbs out of the reach of children. Oth-
erwise, they could damage them, for example,
and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may explode and injure you.
Halogen bulbs are pressurised and could
explode when you change them, especially if
they are very hot. You should therefore wear
eye protection and gloves when you are
changing them. Overview of bulb replacement
–bulbs
You can change the following bulbs. The bulb
type can be found in the legend. Halogen headlamps
:
Side lamp/parking lamp: W5W
; Main-beam headlamp: H7 55 W
= Dipped-beam headlamp: H7 55 W Changing bulbs
115Lights and windscreen wipers Z

Combination switch
1
$ Windscreen wipers off
2 Ä Intermittent wipe, low 7
3 Å Intermittent wipe, high 8
4 ° Continuous wipe, slow
5 ¯ Continuous wipe, fast
B í Single wipe/ îTo wipe the
windscreen using washer fluid
X Turn the key to position 1or 2in the ignition
lock.
X Turn the combination switch to the corre-
sponding position.
! Intermittent wiping with rain sensor: due
to optical influences and the windscreen
becoming dirty in dry weather conditions,
the windscreen wipers may be activated
inadvertently. This could damage the wind-
screen wiper blades or scratch the wind-
screen.
For this reason, you shoul dalways switch
off the windscreen wipers in dry weather.
In the ÄorÅ position, the appropriate
wiping frequency is set automatically accord-
ing to the intensity of the rain. In the Å
position, the rain sensor is more sensitive
than in the Äposition, causing the wind-
screen wiper to wipe more frequently. Replacing the wiper blades
Important safety notes G
WARNING
The wiper arms could star tmoving and cause
an injury if you leave the windscreen wipers
switched on.
Remove the key from the ignition lock before
replacing the wiper blades.
! To avoid damaging the windscreen wiper
blades, make sure that you touch only the
wiper arm of the windscreen wiper.
! Never open the bonnet if a windscreen
wiper arm has been folded away from the
windscreen.
Never fold a windscreen wiper arm without
a wiper blade back onto the windscreen.
Hold the windscreen wiper arm firmly when
you change the wiper blade. If you release
the windscreen wiper arm without a wiper
blade and it falls onto the windscreen, the
windscreen may be damaged by the force
of the impact.
Mercedes-Benz recommends that you have
the wiper blades replaced by aqualified
specialist workshop, e.g. at a Mercedes-
Benz Service Centre.
Replacing the wiper blades Removing the wiper blades
X
Remove the key from the ignition lock or
tur nthe key to position 0(KEYLESS-GO).
X Fold the wiper arm away from the wind-
screen until it engages.
X Set the wiper blade at right angles to the
wiper arm.
7 Rain sensor set to low sensitivity.
8 Rain sensor set to high sensitivity. Windscreen wipers
119Lights and windscreen wipers Z

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 26).Overview of climate control systems
Important safety notes
G
WARNING
Observe the settings recommended on the
following pages. Otherwise, th ewindows
could mist up. This may obstruct your view of
the traffic situation and, as a result, you may
cause an accident.
THERMATIC automatic climate control con-
trols the temperature and the humidity in the
vehicle interior and filters undesirable sub-
stances from the air.
THERMATIC automatic climate control is only
operational when the engine is running. Opti-
mum operation is only achieved when you
drive with the side windows and panorama
sliding sunroof closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 88). This
will speed up the cooling process and the
desired vehicle interior temperature will be
reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen .Aclogged filter reduces the amount
of air supplied to the vehicle interior .For
this reason, you should always observe the
interval for replacing the filter, which is specified in the Service Booklet
.As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the key is removed. The vehicle is then
ventilated for 30 minutes to dry the air-
conditioning system. 122
Overview of climate control systemsClimate control

Auxiliary heating
Important safety notes G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation .Inhaling these
exhaus tfumes can be poisonous. You should
therefore switch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g .agarage. G
WARNING
When operating the auxiliary heating, parts of
the vehicle may become very hot, and highly
inflammable material such as fuels could be
ignited. Operating the auxiliary heating is thus
prohibited at filling station sorwhen your vehi-
cle is being refuelled. You must therefore
switch off the auxiliary heating at filling sta-
tions.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
i Switch on the auxiliary heating regularly,
e.g. for about ten minutes every month.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature without
using the heat of the running engine. The aux-
iliary heating is operated directly using the
vehicle's fuel. For this reason, the tank con-
tent must be at least at reserve fuel level to
ensure that the auxiliary heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux-
iliary heating could switch from ventilation
mode to heating mode or from heating mode
to ventilation mode.
The auxiliary heating switches off automati-
cally after 50 minutes. This time limit can be
altered. To do this, visit a qualified specialist
workshop, e.g. a Mercedes-Ben zService
Centre. You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock.
X Set the temperature.
The auxiliary heating/ventilation can be acti-
vated even when the climate control is being
controlled manually. Optimum comfort can
be attained when the system is set to auto-
matic mode. Set the temperature to 22 †.
The auxiliary heating/ventilation can be acti-
vated or deactivated using the remote control
or the button on the centre console.
The on-board computer can be used to spec-
ify up to three departure times, one of which
may be preselected (Y page 227).
Switching the auxiliar yheating/venti-
lation on/off using the centre console
button Button on the centre console
The colours of the indicator lamps on the but-
to nh ave the following meanings:
Blue Auxiliary ventilatio nswitched on
Red Auxiliary heating switched on
Yellow Departure time preselected (Ypage 227) 128
Operating the climate control systemClimate control

Switching on auxiliary heating/ventila-
tion
X
Press button :.
The red or blue indicator lamp in but-
ton :lights up.
Switching off auxiliary heating/ventila-
tion
X Press button :.
The red or blue indicator lamp in but-
ton :goes out.
Switching the auxiliary heating/venti-
lation on/off using the remote control Your vehicle comes with one remote control.
You may use two additional remote controls
for your vehicle. For further information, con-
sult a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
The remote control has a maximum range of
approximately 300 metres. This range is
reduced by:
R sources of radio interference
R solid objects between the remote control
and the vehicle
R the remote control being in an unfavoura-
ble position in relation to the vehicle
R transmitting from an enclosed space
i The optimum range can be achieved if you
hold the remote control vertically, pointing
upwards when you press one of the but-
tons.
i Abattery symbol appears in the display
when the battery in the remote control is
low. Replace the remote control battery
(Y page 130). Auxiliary heating remote control
:
Display
; . To check the status/set the depar-
ture time
= ^ To switch off the auxiliary heating/
ventilation
? u To switch on the auxiliary heating/
ventilation
A , To check the status/set the depar-
ture time
Switching on auxiliary heating/ventila-
tion
X Press the ubutton.
ON is shown in the remote control display.
Switching off auxiliary heating/ventila-
tion
X Press the ^button.
OFF is shown in the remote control display.
Checking th estatus of the auxiliary heat-
ing/ventilation
X Press the ,or. button.
The following messages can appear in the
display: Display Meaning
The auxiliary heating/
ventilatio
nis switched
off. Operating the climate control system
129Climate control Z