warning MERCEDES-BENZ C-CLASS COUPE 2011 Service Manual

If ESP
®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster. G
WARNING
If the ÷ warning lamp in the instrument
cluster flashes, proceed as follows:
R do not deactivate ESP ®
under any circum-
stances.
R only depress the accelerator pedal as far as
necessary when pulling away.
R adapt yourd riving style to suitt he prevail-
ing road and weather conditions.
Otherwise, the vehicle could go into a skid.
ESP ®
cannot reduce the risk of an accident if
you drive too fast. ESP ®
cannot override the
laws of physics.
! Switch the ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front/
rear axle raised
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
i Only use wheels with the recommended
tyre sizes. Only then will ESP ®
function
properly.
ETS (Electronic Traction Support) Traction control is part of ESP
®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side.
Traction control remains active if you deacti-
vate ESP ®
. G
WARNING
Traction control cannot reduce the risk of an
accident if you drive too fast. Traction control
cannot override the laws of physics. Deactivating/activating ESP
®
(except
AMG vehicles) You cannot activate and deactivate ESP
®
on
vehicles with a 4-button multifunction steer-
ing wheel.
ESP ®
is activated automatically when the
engine is started.
i Vehicles with ECO start/stop function:
the ECO start/stop function switches the
engine off automatically when the vehicle
comes to a stop. The engine starts auto-
matically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example: if ESP ®
was
deactivated before the engine was
switched off, ESP ®
remains deactivated
when the engine is switched on again.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel G
WARNING
Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilise the vehicle
if the vehicle starts to skid or a wheel starts
to spin.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides bette rgrip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster flashes. In such situa-
tions, ESP ®
will not stabilise the vehicle. 68
Driving safety systemsSafety

X
To deactivate:( Ypage 221).
The å ESP®
OFF warning lamp in the
instrument cluster lights up. G
WARNING
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up continu-
ously when the engine is running.
If the ÷ warning lamp and åwarning
lamp are li tcontinuously, ESP ®
is not availa-
ble due to a malfunction.
There is an increased risk of your vehicle skid-
ding in certain situations.
You should always adapt your driving style to
suit the prevailing road and weather condi-
tions.
X To activate:(Y page 221).
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
Deactivating/activating ESP ®
(AMG
vehicles) Activating/deactivating SPORT handling
mode
ESP ®
is activated automatically when the
engine is started.
It may be best to activate SPORT handling
mode in the following situations:
R when using snow chains
R in deep snow
R on sand or gravel
Otherwise, you should only use SPORT han-
dling mode on designated race circuits. G
WARNING
Deactivate SPORT handling mode and acti-
vate ESP ®
as soon as the situations described
above no longer apply.O therwise, SPORT
handling mode will only be able to stabilise
the vehicle to a limited degree if the vehicle
starts to skid or a whee lstarts to spin. When SPORT handling mode is activated:
R
ESP ®
only improves driving stability to a
limited degree.
R the engine's torque is restricted to a limited
degree and the drive wheels can spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you brake
firmly.
If SPORT handling mode is activated and one
or more wheels start to spin, the ÷ESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilises the vehicle to a
limited degree. X
To activate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrument cluste rlights up.
The SPORT handling mode message
appears in the multifunction display.
X To deactivate: briefly press button :.
The M SPORT handling mode warning
lamp in the instrumen tcluster goes out.
Activating/deactivating ESP ®
ESP ®
is activated automatically when the
engine is started.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel Driving safety systems
69Safety Z

G
WARNING
Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilise the vehicle
if the vehicle starts to skid or a wheel starts
to spin.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The spin-
ning of the wheels results in a cutting
action, which provides bette rgrip.
R traction control is still activated.
R PRE-SAFE ®
is no longer available and is
also not activated if you brake firmly with
the assistance of ESP ®
.
R PRE-SAFE ®
Brake is no longer available and
is also not activated if you brake firmly with
the assistance of ESP ®
.
R ESP ®
still provides support when you brake
firmly.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilise the vehicle. X
To deactivate: press button:until the
å ESP®
OFF warning lamp lights up in
the instrument cluster.
The ÷OFF message appears in the mul-
tifunction display. G
WARNING
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up continu-
ously when the engine is running.
If the ÷ warning lamp and åwarning
lamp are lit continuously, ESP ®
is not availa-
ble due to a malfunction.
There is an increased risk of yourv ehicle skid-
ding in certain situations.
You should always adapt your driving style to
suit the prevailing road and weather condi-
tions.
X To activate: briefly press button :.
The å ESP®
OFF warning lamp in the
instrument cluster goes out. The ÷ON message appears in the multifunction dis-
play.
ESP ®
trailer stabilisation ESP
®
trailer stabilisation is not available in
AMG vehicles.
If your vehicle with trailer (vehicle/trailer
combination) begins to lurch, you can only
stabilise the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detec tifthe vehicle/trailer combination
begins to lurch. ESP ®
slows the vehicle down
by braking and limiting the engine output until
the vehicle/trailer combination has stabi-
lised.
Trailer stabilisation is active above speeds of
about 65 km/h. G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent
the trailer from swerving and will thus be
unable to reduce the risk of an accident. Trail-
ers with a high centre of gravity can tip over
before ESP ®
can detect this. 70
Driving safety systemsSafety

Trailer stabilisation does not work if ESP
®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
i Observe the "Importan tsafety notes" sec-
tion (Y page 65).
EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking. G
WARNING
If EB Dhas malfunctioned, the braking system
remains available with full brake boosting
effect .However, the rear wheels can still lock,
e.g. under full braking. This could cause you
to lose control of your vehicle and cause an
accident .You should therefore adapt your
driving style to the different handling charac-
teristics.
X Observe the notes on warning and indicator
lamps (Y page 275) as well as display mes-
sages (Y page 235) (4-button multifunc-
tion steering wheel) and ( Ypage 240) (12-
button multifunction steering wheel). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi-
tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 177) and
hill start assist (Y page 140). For further
information, see Driving tips (Y page 159).PRE-SAFE
®
Brake
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
i Observe the "Important safety notes" sec-
tion (Y page 65). PRE-SAFE
®
Brake can help you to minimise
the risk of a frontal collision with a vehicle
ahead or reduce the effect sofsuch a colli-
sion. If PRE-SAFE ®
Brake has detected a risk
of collision, you will be warned visually and
acoustically as well as by automatic braking.
PRE-SAFE ®
Brake cannot prevent a collision
without your intervention.
This function will issue a warning at speeds of
around 30 km/h or more if:
R for a period of several seconds, the dis-
tance to the vehicle in fron tis too short for
the speed at which you are travelling. The
· distance warning lamp then lights up
in the instrument cluster.
R you are rapidly approaching the vehicle in
front. An intermittent warning tone will
then sound and the ·distance warning
lamp will light up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
If the driver and passengers have fastened
their seat belts, PRE-SAFE ®
Brake can also
can also perform the following at speeds of
above approximately 30 km/h:
R brake the vehicle automatically from a
speed of up to approximately 200 km/h
R trigger preventative passenger protection
measures (PRE-SAFE ®
) (Y page 50)
Due to the nature of the system, particularly
complicated driving conditions may cause
unnecessary warnings or the unnecessary
intervention of PRE-SAFE ®
Brake. To end this,
you can either depress the accelerator pedal
further, activate kickdown or release the
brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you drive slower than approximately
15 km/h.
R you manoeuvre to avoid the obstacle. Driving safety systems
71Safety Z

R
there is no longe rany dange rofarear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle.
With the help of the rada rsensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.
At speeds up to approximately 70 km/h,
PRE-SAFE ®
Brake may also detec tstationary
obstacles, for example stopped or parked
vehicles.
If you approach an obstacle and PRE-SAFE ®
Brake detects a risk of a collision, the system
will initially alert you both visually and acous-
tically. If you do not brake or take evasive
action, the syste mwill warn you by automat-
ically braking the vehicle gently. If there is an
increased risk of collision, preventative
passenger protection measures (PRE-SAFE ®
)
are activated (Y page 50). If the risk of colli-
sion remains and you do not brake, take eva-
sive action or accelerate significantly, the
vehicle may perform automatic emergency
braking. Automatic emergency braking is not
performed until immediately prior to an acci-
dent that can no longer be avoided. G
WARNING
Even if PRE-SAFE ®
Brake slows the vehicle
before an imminent rear-end collision, the
system cannot avert a collision without the
intervention of the driver. There is a risk of an
accident. Brake according to the situation or
take evasive action. Delayed intervention by
the driver can lead to an accident. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warnin gand then
brake the vehicle
R not give a warning or intervene There is a ris
kofanaccident. Always pay par-
ticula rattention to the traffi csituation and be
ready to brake, especially if PRE-SAFE ®
Brake
warns you. Terminate the intervention in a
non-critical driving situation.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorbike
R a vehicle travelling in front on a different
line G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may not give
warnings or intervene in critical situations.
There is a risk of an accident .Always pay
careful attention to the traffic situation and be
ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col-
lision, you must apply the brakes yourself.
X To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 221).
The Ä symbol appears in the multifunc-
tion display as long as the HOL Dfunction
is not activated (Y page 177).
On vehicles with parking guidance, the
Ä symbol is displayed when Pis
engaged or you are driving faste rthan
35 km/h. 72
Driving safety systemsSafety

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 26).Key
Key functions
Locking an dunlocking centrally The key centrally locks/unlocks:
R
the doors
R the boot lid
R the fuel filler flap G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. G
WARNING
If a key ring is too heavy or too large, the
weight acting on the key could cause it to turn
in the ignition lock or catch on the steering
wheel. This could cause the engine to be
switched off suddenly. You may lose control
of the vehicle and cause an accident. Do not
attach any heavy or large key rings to the key
that is inserted in the ignition. :
& To lock the vehicle
; F To unlock the boot lid
= % To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 225).78
KeyOpening and closing

Restoring the factory settings
X Press the %and& buttons simulta-
neously for approximately six seconds until
the battery check lamp flashes twice. Emergenc
ykey element
General notes If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-thef talarm system will be trig-
gered (Y page 73).
There are several ways to tur noff the alarm:
X To turn the alarm off with the key: press
the % or& button on the key.
or
X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key in the ignition lock. Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key. Key battery
Important safety notes It is advisable to have batteries replaced at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre.
G
WARNING
Batteries are toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If a battery has been swallowed, visi tadoctor
immediately. H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and
recycled in an environmen-
tally responsible manner. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop, e.g. a
Mercedes-Benz Service
Centre, or to a special col-80
KeyOpening and closing

Problem Possible causes/consequences and
M Solutions
The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 325).
or
X Jump-start the vehicle (Y page 329).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult. Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. Doors
83Opening and closing Z

Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
thef talarm system will be triggered
(Y page 73).
X Take the emergency key elemen tout of the
key (Y page 80).
X Inser tthe emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key. Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door and the
boot lid.
X Press the locking button (Y page 84).
X Check whether the locking knob on the
front-passenger door is still visible. Press down the locking knob by hand, if neces-
sary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 80).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid
are locked.
X Insert the emergency key element into the
key. Boot
Important safety notes
Do not leave the key in the boot. You could
otherwise lock yourself out. G
WARNING
Exhaust fumes could enter the vehicle interior
if the engine is running and the boot lid is
open. This could poison you. Therefore, you
should make sure that the boot lid is always
closed when the engine is running.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid. Boot
85Opening and closing Z

i
You will find details of the boot lid opening
dimensions in the Technical data section
(Y page 360).
The boot lid can be:
R opened and closed manually fro moutside
R opened automatically from outside
R opened automatically from inside
R locked separately
R unlocked with the emergenc ykey element Opening/closing manually
Opening X
Press the %button on the key. X
Pull handle :.
X Raise the boot lid.
Closing G
WARNING
Make sure that nobody can become trapped
when closing the boot lid. X
Pull the boot lid down using recess :.
X If necessary, lock the vehicle with
the & button on the key (Y page 78) or
with KEYLESS-GO (Y page 79).
i If a KEYLESS-GO key is detected in the
boot, the boot lid cannot be locked and
then opens again. Opening automatically from outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficien tclearance above the boot lid.
i You will find details of the boot lid opening
dimensions in the Technical data section
(Y page 360).
Opening You can open the boot lid automatically using
the key or the handle in the boot lid.86
BootOpening and closing