trailer MERCEDES-BENZ C-CLASS COUPE 2011 Workshop Manual

Problem Possible causes/consequences and
M Solutions
֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. G
Risk of accident
ESP ®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist and
ESP ®
trailer stabilisation are temporarily not available.
The adaptive brake lights, BAS PLUS and PRE-SAFE ®
Brake may
also have failed.
ESP ®
is temporarily unavailable. ESP ®
will not stabilise the vehicle
if it starts to skid or if a wheel starts to spin.
Self diagnosis is not yet complete.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Carefully drive on a suitable stretch of road, making slight steer-
ing movements, at a speed above 20 km/h.
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. J
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.
You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. 6
The red SRS warning
lamp is lit while the
engine is running.
G
Risk of injury
The restraint systems are malfunctioning. The airbags or belt ten-
sioners may either be triggered unintentionally or, in the event of
an accident, not be triggered at all.
X Drive on carefully.
X Visit a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
279On-board computer and displays Z

graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting X
Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting.
Cleaning the sensors X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth. !
If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available from the equipment manufac-
turer.
Cleaning the reversing camera X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded. Care
309Maintenance and care Z

X
Remove any rus tusing a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at
a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim .This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again. 310
CareMaintenance and care

The filler hose remains attached to the tyre
sealant bottle.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Drive to the nearest workshop and have the
tyre changed there.
X Have the tyre sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at aMercedes-Benz
Service Centre.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. Changing
awheel and fitting the spare
wheel
Preparing the vehicle G
WARNING
The wheel and tyre size of the emergency
spare wheel/spare wheel may diffe rto that of
the damaged wheel. When using an emer-
gency spare wheel/spare wheel the handling
characteristics of the vehicle may change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that dif-
fers in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel you
must not exceed the maximum speed of
80 km/h. G
WARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
wheel-changing tools at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, wheel wrench or
centring pin, consult a Mercedes-Benz
Service Centre.
X Prepare the vehicle as described
(Y page 316).
X If a trailer is coupled to the vehicle, uncou-
ple it.
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the boot floor:
R
the emergency spare wheel or spare
wheel
R the folding wheel chock
R the wheel wrench
R the jack
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y
page 315).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel. Flat tyre
321Breakdown assistance Z

Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weigh tofyour vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50 km. A towing speed of 50 km/hm ust
no tb e exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button .Turn
the key to position 2in the ignition loc kand
shift the automatic transmission to N.
Then, tur nthe key back to 0and leave it in
the ignition lock.
When towing a vehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position
P(Y page 152).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 84). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 73) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y
page 201).
X Remove the towing eye from the vehicle
tool kit (Y page 315). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
331Breakdown assistance Z

X
Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 330).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Switch on the hazard warning lamps
(Y page 111).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 330). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly. X
Switch on the hazard warning lamps
(Y page 111).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.332
Towing and tow-startingBreakdown assistance

Tyre pressure
Tyre pressure specifications
You will find a table of tyre pressures for var-
ious operating conditions on the inside of
your vehicle's fuel fille rflap.
Operation with emergency spare wheel:
The applicable value for the emergency spare
wheel is stated on the spare wheel and in the
technical data section.
Operation with a trailer: The applicable
value for the rear tyres is the maximum tyre
pressure value stated on the table inside the
fuel filler flap.
The table inside the fuel filler flap may state
tyre pressures for differen tload conditions.
These are defined in the table as different
numbers of passengers and amounts of lug-
gage. The actual number of seats may vary –
for more information please refer to the vehi-
cle's registration documents.
If no other data is stated, the tyre pressures
specified on the fuel filler flap apply for all
tyres approved for this vehicle. If a tyre size precedes a tyre pressure, the tyre
pressure information following is only valid
for that tyre size. Instead of the complete tyre size, the rim
diameter alone, for example
R16,may be lis-
ted. Rim diameter
:is part of the tyre size and
can be found on the tyre sidewall. G
WARNING
Tyre pressure that is either too high or too low
has a negative effect on the vehicle's driving
safety, which could lead you to cause an acci-
dent. Therefore, you should regularly check
the pressure of all the tyres, particularly prior
to long trips, and correc tthe pressure as nec-
essary.
To test tyre pressure, use a suitable pressure
gauge. The outer appearance of a tyre does
not permit any reliable conclusion about the
tyre pressure. G
WARNING
Do not fit anything else to the tyre valve other
than the standard valve cap. In particular, ret-
rofitted tyre pressure monitors which are
screwed on to the valve may overload it and
cause it to fail. Due to their design, the valve Tyre pressure
339Wheels and tyres
Z

is kept open continuously, which may lead to
air loss.
G
WARNING
Should the tyre pressure drop repeatedly:
R chec kthe tyre for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is fitted on the tyre
valve.
Tyre pressures that are too low have a nega-
tive effect on vehicle safety, which could lead
you to cause an accident.
If possible, only correct tyre pressures when
the tyres are cold. The tyres are cold when
the vehicle has been parked for at least three
hours or has been driven less than 1.5 km.
Depending on the ambient temperature, the
speed you are driving at and the load on the
tyres, the tyre temperature and thus the tyre
pressure may change by approximately
10 kPa (0.1 bar/1.5 psi) per 10 †. Take this
into account when checking the pressure of
warm tyres and only correct it if it is too low
for the current operating conditions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g. by
causing aquaplaning)
i The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days. Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appearint
he multifunction dis-
play. G
WARNING
The tyre pressure loss warning system does
not warn you of an incorrectly set tyre pres-
sure. The table on the inside of the fuel filler
flap will help you decide whether the tyre
pressures should be corrected.
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object.
In the event of a sudden loss of pressure, bring
the vehicle to a halt by braking carefully. Do
not make any sudden steering movements
when doing so.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof). 340
Tyre pressureWheels and tyres

Useful information
............................350
Notes on the technical data .............350
Genuine Mercedes-Benz parts .........350
Vehicle electronics ...........................351
Vehicle identification plates ............352
Service products and capacities .....353
Vehicle data ...................................... 357
Boot lid opening dimensions ...........360
Trailer tow hitch ................................ 361
24-GHz radar sensor system (coun-
tryo verview) ..................................... 363 349Technical data

regulations, as you could otherwise endanger
yourself and others.
Keep service products away from children.
To protect yourh ealth, do not allow service
products to come into contact with your eyes
or open wounds. See a doctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours.
Tank capacity Total capacity
C 180
25
C 250 25
C 220 CDI 25
C 250 CDI 25 59 l
Total capacity
C 350
25
AMG vehicles 66 l Reserve fuel in AMG vehi-
cles
Approx-
imately 14 l Reserve fuel in all other
models
Approx-
imately 8l !
Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
For further information on refuelling and on
fuels, see (Y page 152).
Notes on fuel consumption The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R for short journeys
R when towing a trailer
R in mountainous terrain
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY).T hese
documents are delivered with your vehicle.
The consumption figures are in each case
based on the currently applicable version.
R for vehicles up to the EURO 4 standard
in accordance with EU Directive
RL 80 /1268 /EWG
R for vehicles complying with the EURO 5
standard or higher in accordance with
Regulation (EC) Nr. 715 /2007
Deviations from these values may occur
unde rnormal operating conditions.
! Do not use any fuel additives, as they can
cause malfunctions and engine damage.
25 BlueEFFICIENCY. 354
Service products and capacitiesTechnical data