reset MERCEDES-BENZ C-Class COUPE 2012 CL204 Owner's Manual

Lumbar supportAdjusting the 4-way lumbar
support ............................................ 91
M
M+S tires ............................................ 296
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 272
mbrace Call priority .................................... 254
Display message ............................ 206
Downloading destinations
(COMAND) ..................................... 255
Emergency call .............................. 252
Important safety notes ..................250
Locating a stolen vehicle ...............256
MB info call button ........................254
Remote vehicle locking ..................256
Roadside Assistance button ..........253
Search & Send ............................... 255
Self-test ......................................... 251
System .......................................... 251
Vehicle remote unlocking ..............255
Mechanical key
Function/notes ................................ 71
Locking vehicle ................................ 77
Unlocking the driver's door ..............77
Memory card (audio) ......................... 190
Memory function ................................. 97
Message memory (on-board
computer) .......................................... 201
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............190
Modifying the programming
(SmartKey) ........................................... 71
MOExtended run-flat system ........... 283
MP3 Operation ....................................... 190
see separate operating instructions
Multifunction display
Function/notes ............................. 184
Permanent display .........................194
Multifunction steering wheel
Operating the on-board computer . 183
Overview .......................................... 31
Multifunction steering wheel (4
buttons) see 4-button multifunction
steering wheel
N
Navigation Menu (on-board computer) ............188
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 47
Resetting after being triggered ........47
Notes on breaking-in a new
vehicle ................................................ 124
O
Occupant Classification System
(OCS) Faults ............................................... 46
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................52
System overview .............................. 36
Octane number (fuel) ........................ 329
Odometer ........................................... 187
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 198
Assistance menu ........................... 192
Audio menu ................................... 189
Convenience submenu ..................197
12Index

Displaying a service message ........269
Display messages ..........................201
DISTRONIC PLUS ........................... 155
Factory settings submenu .............198
Important safety notes ..................182
Instrument cluster submenu ..........194
Lighting submenu .......................... 195
Menu overview .............................. 186
Message memory .......................... 201
Navigation menu ............................ 188
Operation ....................................... 183
RACETIMER ................................... 198
Service menu ................................. 194
Settings menu ............................... 194
Standard display ............................ 187
Telephone menu ............................ 190
Trip menu ...................................... 187
Vehicle submenu ........................... 196
Video DVD operation .....................190
On-board diagnostics interface .......... 23
Opening and closing the side trim
panels ................................................. 109
Operating safety On-board diagnostics interface ........23
Operating system
see On-board computer
Outside temperature display ........... 183
Overhead control panel ...................... 33
P
Paint code number ............................ 325
Paintwork (cleaning instructions) ... 271
Panic alarm .......................................... 56
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 85
Opening/closing the roller
sunblind ........................................... 85
Problem (malfunction) .....................86
Resetting ......................................... 86
Panorama sliding sunroof
Important safety notes ....................84
Parcel net ........................................... 243
Parking ............................................... 140
Important safety notes ..................140
Parking brake ................................ 141
Position of exterior mirror, front-
passenger side ................................. 96
Rear view camera .......................... 168
see PARKTRONIC
Parking aid
Parking Guidance ........................... 165
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 204
Notes/function .............................. 141
Parking Guidance
Display message ............................ 218
Important safety notes ..................165
Parking lamps (changing bulbs) ...... 109
PARKTRONIC Deactivating/activating .................164
Driving system ............................... 162
Function/notes ............................. 162
Problem (malfunction) ...................165
Range of the sensors .....................162
Warning display ............................. 163
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 42
Pedals ................................................. 142
Plastic trim (cleaning instructions) . 274
Power washers .................................. 271
Power windows see Side windows
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 206
Function/notes ................................ 62
Switching on/off ........................... 193
Warning lamp ................................. 237
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 20
Program selector button .................. 132
Pulling away Automatic transmission .................127
Q
Qualified specialist workshop ........... 23
Index13

Adjusting the 4-way lumbar
support ............................................ 91
Adjusting the head restraint ............91
Cleaning the cover .........................274
Correct driver's seat position ........... 88
Folding the backrests forward/
back ................................................. 91
Important safety notes ....................89
Seat backrest display message .....225
Seat backrest display message
(12-button multifunction steering
wheel) ............................................ 225
Seat heating problem ......................92
Seat ventilation problem ..................93
Storing settings (memory
function) .......................................... 97
Switching seat heating on/off .........92
Switching seat ventilation on/off ....92
Sensors (cleaning instructions) ....... 273
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........269
Hiding service messages ...............269
Notes ............................................. 269
Service messages ..........................268
Service menu (on-board computer) . 194
Service products Brake fluid ..................................... 331
Capacities ...................................... 328
Coolant (engine) ............................ 331
Engine oil ....................................... 330
Fuel ................................................ 328
Important safety notes ..................326
Refrigerant (air-conditioning
system) .......................................... 330
Washer fluid ................................... 332
Settings
Factory (on-board computer) .........198
On-board computer .......................194
Setting the air distribution ............... 118
Setting the airflow ............................ 118
SETUP (on-board computer) ............. 198
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 212Side windows
Convenience closing feature ............82
Convenience opening feature ..........82
Important safety information ...........81
Opening/closing .............................. 81
Problem (malfunction) .....................83
Resetting ......................................... 83
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............82
Convenience opening feature ..........82
Display message ............................ 226
Door central locking/unlocking .......68
Important safety notes ....................68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) .................125
Problem (malfunction) .....................74
Starting the engine ........................127
Snow chains ...................................... 297
Sockets Points to observe before use .........249
Rear compartment .........................249
Spare wheel
Notes/data .................................... 321
Storage location ............................ 279
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 187
In the Instrument cluster .................29
Segments ...................................... 183
Selecting the unit of
measurement ................................ 194
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 60
Warning lamp ................................. 232Index15

Transmissionsee Automatic transmission
Transporting the vehicle .................. 290
Trim pieces (cleaning instructions) . 274
Trip computer (on-board
computer) .......................................... 187
Trip meter see Trip odometer
Trip odometer
Calling up ....................................... 187
Resetting (on-board computer) ......188
Trunk
Emergency release ..........................80
Important safety guidelines .............78
Locking separately ...........................80
Opening (automatically from
inside) .............................................. 79
Opening (automatically from
outside) ............................................ 79
Trunk lid
Display message ............................ 224
Opening/closing .............................. 78
Turn signals
Display message ............................ 210
Switching on/off ........................... 103
Type identification plate
see Vehicle identification plate
U
Unlocking Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 76
V
Vanity mirror (in sun visor) .............. 247
Vehicle Correct use ...................................... 23
Data acquisition ............................... 24
Display message ............................ 224
Equipment ....................................... 20
Individual settings ..........................194
Limited Warranty ............................. 24
Loading .......................................... 306
Locking (in an emergency) ...............77
Locking (SmartKey) .......................... 69
Lowering ........................................ 283
Maintenance .................................... 21
Parking for a long period ................ 141
Pulling away ................................... 127
Raising ........................................... 281
Reporting problems .........................23
Towing away .................................. 288
Transporting .................................. 290
Unlocking (in an emergency) ...........77
Unlocking (SmartKey) ......................69
Vehicle data ................................... 332
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 332
see Technical data
Vehicle dimensions ........................... 332
Vehicle emergency locking ................ 77
Vehicle identification number see VIN
Vehicle identification plate .............. 325
Vehicle tool kit .................................. 278
Video (DVD) ........................................ 190
VIN ...................................................... 325
W
Warning and indicator lamps ABS ................................................ 230
Brakes ........................................... 229
Check Engine ................................. 234
Coolant .......................................... 235
Cruise control ................................ 147
Distance warning ........................... 237
DISTRONIC PLUS ........................... 237
ESP ®
.............................................. 231
ESP ®
OFF ....................................... 232
Fuel tank ........................................ 234
LIM (DISTRONIC PLUS) ..................151
Overview .......................................... 30
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Reserve fuel ................................... 234
Seat belt ........................................ 227
SPORT handling mode ...................232
SRS ................................................ 233
Tire pressure monitor ....................238
Warranty ............................................ 325
18Index

On-board diagnostics interfaceGWARNING
If you connect equipment to the on-board
diagnostics interface, it can affect the
operation of the vehicle systems. This can
impair the operating safety of your vehicle
while driving. There is a risk of accident.
Do not connect any equipment to the on-
board diagnostics interface.
GWARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostics
interface can obstruct the area around the
pedals. The equipment or the cables could get
between the pedals in the event of sudden
braking or acceleration. You may then no
longer be able to brake, operate the clutch or
accelerate as intended. There is a risk of
accident.
Do not attach any equipment or cables in the
driver footwell.
Connecting equipment to the on-board
diagnostics interface can lead to emissions
monitoring information being reset. This may
lead to the vehicle failing to meet the
requirements at the next special emissions
test or main inspection.
If the engine is switched off and equipment
on the on-board diagnostic interface is used,
the starter battery may discharge.
The on-board diagnostics interface is only
intended for the connection of diagnostic
equipment at a qualified specialist workshop.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
Introduction23Z

GWARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
When deployed, the side impact air bags offer
additional protection for the thorax of the
vehicle occupants on the side of the vehicle
on which the impact occurs. However, they
do not protect the:
R head
R neck
R arms
Front side impact air bags : and rear side
impact air bags ; deploy next to the outer
seat cushions.
The side impact air bags are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the ETDs
Side impact air bags will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
If the OCS detects that the front-passenger
seat is not occupied and the front-passenger
seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the side
impact air bag on the front-passenger side
will not deploy. The side impact air bag on the
front-passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Pelvis air bagsGWARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contact an authorized Mercedes-Benz Center
for availability.
Pelvis air bag deployment enhances the level
of protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs.
Pelvis air bags : deploy next to and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R independently of seat belt use
R independently of the front air bags
R independently of the ETDs
Occupant safety41SafetyZ

Pelvis air bags : will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
If the OCS detects that the front-passenger
seat is not occupied and the front-passenger
seat belt is not fastened (the belt tongue is
not engaged in the seat belt buckle), the
pelvis air bag on the front-passenger side will
not deploy. The pelvis air bag on the front-
passenger side will deploy if the front-
passenger seat belt is fastened, regardless of
whether the front-passenger seat is occupied
or not.
Window curtain air bags
The window curtain air bags enhance the level
of protection for the head, but not chest or
arms, of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear sidewall (C-pillar).
Window curtain air bags : are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in a side impact
R regardless of whether the front-passenger
seat is occupied
R independently of seat belt use
R independently of the front air bags
Window curtain air bags : will not deploy in
impacts with deceleration rates which do not
exceed the system's preset deployment
thresholds for vehicle deceleration or
acceleration. You will then be protected by
the fastened seat belt.
Occupant Classification System
(OCS)
How the occupant classification
system works
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenger seat by means of a weight sensor.
The front-passenger front air bag is
deactivated automatically for certain weight
categories. The 45 indicator lamp
shows you the current status. If the
45 indicator lamp is illuminated, the
front-passenger front air bag is deactivated.
The system does not deactivate:
R the side impact air bag
R the pelvis air bag
R the window curtain air bag
R the Emergency Tensioning Devices
To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in a position that is as upright as possible
with their back against the seat backrest
R with their feet on the floor
If the front-passenger's weight is transferred
to another object in the vehicle (e.g. by
leaning on armrests), OCS may not be able to
approximate the occupant's weight category.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at an
authorized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories which have been approved by
Mercedes-Benz.
42Occupant safetySafety

NECK-PRO head restraints
The NECK-PRO head restraints increase
protection to the driver's and front
passenger's head and neck. To this end, the
NECK-PRO head restraints on the driver's and
front-passenger seats are moved forwards
and upwards in the event of a rear-end
collision of a certain severity. This provides
better head support.GWARNING
Do not secure any objects (e.g. coat hangers)
on the NECK-PRO head restraints. Otherwise,
the NECK-PRO head restraints may not
function properly, or in the event of a rear-end
collision may not be able offer the level of
protection they are designed to provide.
GWARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head
restraints are activated or when the side
impact air bags or pelvis air bags are
deployed, or they can prevent this completely.
The NECK-PRO head restraints or side impact
air bags/pelvis air bags can therefore not
provide the intended protection. Do not use
any seat or head restraint covers.
If the NECK-PRO head restraints have been
triggered in an accident, reset the NECK-PRO
head restraints on the driver’s and front-
passenger seat ( Y page 47). Otherwise, the
additional protection will not be available in
the event of another rear-end collision. You
can recognize when NECK-PRO head
restraints have been triggered by the fact that
they have moved forwards and can no longer
be adjusted.
GWARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Resetting triggered NECK-PRO head
restraints
GWARNING
For safety reasons, have the NECK-PRO head
restraints checked at an authorized
Mercedes-Benz Center after a rear-end
collision.
GWARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do
not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
XTilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.XPush the NECK-PRO head restraint cushion
down in the direction of arrow ; as far as
it will go.Occupant safety47SafetyZ

that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver front air bag, driver's side knee
bag, front-passenger front air bag, side
impact air bags, pelvis air bags, window
curtain air bags for the side windows),
Emergency Tensioning Devices, seat belt
force limiters, and front seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag, and ETDs) and side
(side impact air bags, pelvis air bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds.
R Never wear the shoulder belt under your
arm, across your neck or off your shoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck. Never pass the shoulder
portion of the seat belt under your arm.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribute impact forces.
The twisted seat belt against your body
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R When using a seat belt to secure infant
restraints, toddler restraints, or children in
booster seats, always follow the child seat
manufacturer's instructions.GWARNING
Do not pass seat belts over sharp edges. They
could tear.
Do not allow the seat belt to get caught in the
door or in the seat adjustment mechanism.
This could damage the seat belt.
Never attempt to make modifications to seat
belts. This could impair the effectiveness of
the seat belts.
Fastening seat belts
GWARNING
According to accident statistics, children are
safer when properly restrained on the rear
Occupant safety49SafetyZ

XPoint the tip of the SmartKey at the driver's
door handle.XPress and hold the & button until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed.XMake sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.XPress and hold the & button again until
the roller sunblind of the panorama roof
with power tilt/sliding panel closes.XTo interrupt convenience closing:
release the & button.
Using KEYLESS-GO
The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed.
XTouch recessed sensor surface : on the
door handle until the side windows and the
panorama roof with power tilt/sliding
panel are fully closed.
i Make sure you only touch recessed
sensor surface :.
XMake sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.XTouch recessed sensor surface : on the
door handle again until the roller sunblind
of the panorama roof with power tilt/
sliding panel closes.XTo interrupt convenience closing:
release recessed sensor surface : on the
door handle.Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.XClose all the doors.XTurn the SmartKey to position 1 or 2 in the
ignition lock.XPull the corresponding switch on the door
control panel until the side window is
completely closed. ( Y page 81)XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch
on the door control panel until the side
window is completely closed ( Y page 81).XHold the switch for an additional second.XIf the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again.
Problems with the side windows
Problem: a side window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
XRemove the objects.XClose the side window.
Problem: a side window cannot be closed
and you cannot see the cause.
GWARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when
closing the side windows.
Side windows83Opening/closingZ