maintenance MERCEDES-BENZ C-Class COUPE 2013 CL204 Owner's Manual

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manual
carefully and familiarize yourself with the
vehicle before driving. For youro wn safety
and a longer vehicle life, follow the
instructions and warning notices in this
manual. Ignoring them could result in damage
to the vehicle or personal injury to you or
others.
Vehicle damage caused by failure to follow
instructions is not covered by the Mercedes-
Benz Limited Warranty.
The equipment or product designatio nofyour
vehicle may vary depending on:
R Model
R Order
R Country specification
R Availability
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the
vehicle:
R Operator's Manual
R Maintenance Booklet
R Equipment-dependent supplements
Keep printed copies of the documents in the
vehicle at all times. If you sell the vehicle,
always pass the documents on to the new
owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
2045840200É2045840200dËÍ

Index
....................................................... 4Introduction
......................................... 21 At
ag lance ........................................... 29 Safety
................................................... 39 Opening and closing
...........................71 Seats, steering wheel and mirrors
....91 Lights and windshield wipers
..........105 Climate control
................................. 121 Driving and parking
..........................131 On-board computer and displays
....189 Stowage and features
......................247 Maintenance and care
......................271 Breakdown assistance
.....................285 Wheels and tires
............................... 299 Technical data
................................... 335 Contents
3

Authorized workshops
see Qualified specialist workshop
AUTO lights
Display message ............................ 219
see Lights
Automatic engine start (ECO start/
stop function) .................................... 137
Automatic engine switch-off (ECO
start/stop function) ..........................137
Automatic headlamp mode ..............107
Automatic transmission Automatic drive program ...............143
Changing gea r............................... 142
Display message ............................ 230
Driving tips .................................... 142
Emergency running mode ..............147
Kickdow n....................................... 142
Manual drive program ....................145
Overview ........................................ 140
Problem (malfunction) ...................147
Progra mselecto rbutton ................ 142
Pulling away ................................... 136
Releasing the parking lock
manually ........................................ 147
Selector leve r................................ 140
Shift range s................................... 144
Starting the engine ........................135
Steering wheel paddle shifters ......143
Transmission position displa y........ 141
Transmissio npositions .................. 141
Automatic transmission
emergency mode ............................... 147 B
Backup lamp Changing bulbs .............................. 116
Display message ............................ 218
Bag hook ............................................ 251
BAS (Brake Assist System) .................63
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Battery (SmartKey) Checking .......................................... 75
Important safety notes ....................74
Replacing ......................................... 75Battery (vehicle)
Charging ........................................ 290
Display message ............................ 221
Important safety notes ..................288
Jump starting ................................. 292
Blinds
see Roller sunblind
Blin dSpot Assist
Activating/deactivating .................200
Display message ............................ 224
Notes/function .............................. 178
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 211
Notes ............................................. 341
Brake lamps
Changing bulbs .............................. 116
Display message ............................ 217
Brakes
ABS .................................................. 62
BAS .................................................. 63
BAS PLUS ........................................ 63
Brake fluid (notes) .........................341
Display message ............................ 209
Driving tips .................................... 154
High-performance brake system ....156
Important safety notes ..................154
Maintenance .................................. 155
Parking brake ................................ 151
Warning lamp ................................. 236
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Changing bulbs C
California Important notice for retail
customers and lessees ....................23
Calling up a malfunction
see Display messages
Car
see Vehicle Index
5

Rear fog lamp
................................ 108
Standing lamps .............................. 108
Switching Adaptive Highbeam
Assist on/off ................................. 202
Switching the daytime running
lamps on/off (on-board computer) 201
Switching the daytime running
lamps on/off (switch) ....................107
Switching the exterio rlighting
delayed switch-off on/off (on-
board computer )............................ 202
Switching the surround lighting
on/off (on-board computer) ..........202
Turn signals ................................... 108
see Changing bulbs
see Interior lighting
see Lighting
Light sensor (display message) .......219
Loading guidelines ............................248
Locking see Centra llocking
Locking (doors)
Automatic ........................................ 78
Emergency locking ........................... 79
From inside (central locking
button) ............................................. 78
Locking centrally
see Centra llocking
Locking verification signal (on-
board computer) ............................... 203
Low-beam headlamps Changing bulbs .............................. 113
Display message ............................ 216
Setting for driving abroad
(symmetrical) ................................. 106
Switching on/off ........................... 107
Lumbar support
Adjusting the 4-way lumbar
support ............................................ 96M
M+S tires ............................................ 302
Maintenance see ASSYST PLUS
Malfunction message
see Display messages
Matte finish (cleaning instructions) 279mbrace
Call priority .................................... 261
Display message ............................ 211
Downloading destinations
(COMAND) ..................................... 261
Downloading route s....................... 264
Emergency call .............................. 258
Geo fencing ................................... 264
Important safety notes ..................257
Locating astolen vehicl e............... 263
MB info call button ........................260
Remote vehicle locking ..................262
Roadside Assistance button ..........260
Search &Send ............................... 262
Self-test ......................................... 258
Speed alert .................................... 264
System .......................................... 258
Triggering the vehicle alarm ........... 265
Vehicle remote malfunction
diagnosi s....................................... 263
Vehicle remote unlocking ..............262
Mechanical key
Function/notes ................................ 74
Locking vehicle ................................ 79
Unlocking the driver's door ..............79
Memory card (audio) .........................196
Memory function ............................... 102
Message memory (on-board
computer) .......................................... 208
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Menu (on-board computer) ............197
Modifying the programming
(SmartKey) ........................................... 73
MOExtended run-flat system ...........287
Mounting wheels Lowering the vehicle ......................328
Mounting anew wheel ................... 327
Preparing the vehicle .....................324
Raising the vehicle .........................325
Removing awheel .......................... 327
Securing the vehicle against
rolling away ................................... 32512
Index

V
Vanity mirror (in the sun visor) ........ 254
Vehicle Data acquisition ............................... 26
Display message ............................ 230
Emergency locking ........................... 79
Emergency unlocking .......................79
Equipment ....................................... 22
Individua lsettings .......................... 200
Limited Warranty ............................. 26
Loading .......................................... 311
Locking (in an emergency) ...............79
Locking (SmartKey) .......................... 72
Lowering ........................................ 328
Maintenance .................................... 23
Parking for a long period ................ 152
Pulling away ................................... 136
Raising ........................................... 325
Reporting problems .........................26
Securing from rolling away ............325
Towing away .................................. 294
Transporting .................................. 296
Unlocking (in an emergency) ...........79
Unlocking (SmartKey) ......................72
Vehicle data ................................... 344
Vehicle data ....................................... 344
Vehicle dimensions ...........................344
Vehicle emergency locking ................79
Vehicle identification number see VIN
Vehicle identification plate ..............336
Vehicle tool kit .................................. 286
Video (DVD) ........................................ 197
VIN ...................................................... 336W
Warning and indicator lamps ABS ................................................ 236
Brakes ........................................... 236
Check Engine ................................. 242
Coolant .......................................... 243
Distance warning ........................... 245
DISTRONI CPLUS ........................... 245
ESP ®
.............................................. 238
ESP ®
OFF ....................................... 239
Fuel tank ........................................ 242 Overview
.......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 46
Reserve fuel ................................... 242
Seat bel t........................................ 234
SPORT handling mode ...................239
SRS ................................................ 241
Tire pressure monitor ....................246
Warranty ............................................ 336
Washer fluid Display message ............................ 232
Wheel bol ttightening torque ...........328
Wheel chock ...................................... 325
Wheels Changing awheel .......................... 324
Checking ........................................ 301
Cleaning ......................................... 279
Cleaning (warning) .........................324
Emergency spare wheel .................331
Important safety notes ..................300
Interchanging/changing ................324
Mounting anew wheel ................... 327
Mounting awheel .......................... 324
Removing awheel .......................... 327
Storing ........................................... 324
Tightening torque ........................... 328
Whee lsize/tir esize ....................... 328
Window curtain air bag
Display message ............................ 213
Operation ........................................ .46
Windows
see Side windows
Windshield
Defrosting ...................................... 127
see Windshield
Windshiel dwasher fluid
see Windshield washer system
Windshield washer system ..............277
Notes ............................................. 342
Windshiel dwipers
Problem (malfunction) ...................119
Replacing the wiper blades ............117
Switching on/off ........................... 116
Winte rdriving
Important safety note s.................. 302
Slippery road surfaces ...................157
Snow chains .................................. 303 Index
19

Have aftermarke
taccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not bee napproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system .Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 336) and the engine
number (Y page 337) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfw ith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding the mmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Ben zLimited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmen tof
your vehicle available at th etime of going to
print. Country-specific differences are
possible .Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions .The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Ben zCenter
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzC enter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the term softhe following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) 22
Introduction

Information for customers in
California
Under California law you may be entitled to a
replacemen tofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. Introduction
23 Z

If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plant o operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/
maintenance work as well as any required
repairs carried out at a qualified specialist
workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect .You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other
networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their software. You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis. 24
Introduction

required on yourv
ehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-BenzC enter:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwith a Mercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-BenzC anada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 57 5pursuan tto the
"National Traffic and Motor Vehicle Safety Act
of 1966". If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA
)in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds tha ta
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Ben zLimited Warranty or by the
New or Used-Vehicle Warranty. Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
(Including notice pursuan tto California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace (Canada:
TELE AID), data is transmitted in the event of
an accident. 26
Introduction

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could
otherwise fog up.
To preven tthe windows from fogging up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air
dehumidification function
R switch on the defrost windshield function
briefly, if required
Climate control regulates the temperature
and the humidity in the vehicle interior and
filters undesirable substances out of the air.
Climate control can only be operated when
the engine is running. Optimum operation is
only achieved with the side windows and roof
closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature (Y page 84).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust, and completely filters out pollen.
Aclogged filter reduces the amount
of air supplied to the vehicle interior .For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Maintenance Booklet .As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Maintenance
Booklet. 122
Overview of climate control systemsClimate control