check engine MERCEDES-BENZ C-Class COUPE 2014 CL204 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: C-Class COUPE, Model: MERCEDES-BENZ C-Class COUPE 2014 CL204Pages: 342, PDF Size: 4.55 MB
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Problem Possible causes/consequences and
0001 Solutions
The engine is not
running smoothly and
is misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it. The coolant
temperature gauge
shows a value above
248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 272). Observe the warning
notes as you do so and add coolant if necessary. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate. G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away.T here is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake. Selector lever
Overview of transmission positions Example: selector lever
0011
Park position with selector lever lock
000E Reverse gear
000F Neutral
0010 Drive 138
Automatic transmissionDriving and parking
Page 147 of 342
Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. Refueling
145Driving and parking
Z
Page 149 of 342
X
Completely insert the fille rneck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
To close X
Replace the cap on the filler necka nd turn
clockwise until it engages audibly.
X Close the fuel fille rflap.
i Close the fuel filler flap before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 000Ereserve fuel warning lamp
flashes .Amessage appears in the
multifunction display (Y page 220).
In addition, the 000CCheck Engine warning
lamp may light up (Y page 240).
For further information on warning and
indicator lamps in the instrument cluster,
see (Y page 240). Refueling
147Driving and parking Z
Page 155 of 342
Wet roads
If you have drive
nfor a long time in heavy rain
without braking, there may be a delayed
reaction from the brakes when braking for the
first time. This may also occur after the
vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
!
Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or
1) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0or 1in the
ignition lock or Start/Stop button in
position 0or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 62) or of BAS PLUS on
(Y page 63). Driving tips
153Driving and parking Z
Page 156 of 342
Mercedes-Ben
zrecommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benzv ehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benzv ehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benzr ecommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
High-performance brake system for
AMG vehicles The high-performance brake system is
installed only on the C 63 AMG.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R Speed
R Braking force
R Environmental conditions ,such as
temperature and humidity
The wear and tear on individual brake system
components, e.g. brake pads/linings or
discs, depends on:
R the individual driving style
R the operating conditions
Fo rthis reason, it is impossible to state a
mileage that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your authorized
Mercedes-Ben zCenter.
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal. Keep this in mind, and adapt your driving and braking accordingly
during this break-in period.
Excessive heavy braking results in
correspondingly high brake wear. Observe
the brake wear warning lamp in the
instrument cluster and note any brake status
messages in the multifunction display.
Especially for high performance driving, it is
important to maintain and have the brake
system checked regularly.
Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engin eorthe automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage. 154
Driving tipsDriving and parking
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Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Important safety notes
G
WARNING
If you operate information systems and
communication equipment integrated in the
vehicle while driving, you will be distracted
from traffic conditions. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate the equipment when the traffic
situatio npermits .Ifyou are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the
equipment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or
malfunctioned, you may not recognize
function restrictions in systems relevant to
safety. The operating safety of your vehicle
may be impaired. There is a risk of an
accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop
immediately.
You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the multifunction display
.You should therefore
make sure your vehicle is operating safely at
all times. Otherwise, a vehicle that is not
operating safely may cause an accident.
For an overview, see the instrument panel
illustration (Y page 29). Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the
displays and the controls in the vehicle
interior can be adjusted using the brightness
control knob.
The brightness control knob is located on the
bottom left of the instrument cluster
(Y page 29).
X Turn the brightness control knob clockwise
or counter-clockwise.
If the light switch is set to 0003,0014or
000B, the brightness is dependent upon
the brightness of the ambient light.
i The light sensor in the instrument cluster
automatically controls the brightness of
the multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated. Coolant temperature display
G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartment could expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
The coolant temperature gauge is in the
instrument cluster on the left-hand side. 188
Displays and operationOn-board computer and displays
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Display messages Possible causes/consequences and
0001 Solutions
000B(USA
only)
0005(Canada
only)
Brake Immediately A malfunction has occurred while the HOLD function or
DISTRONIC PLUS is active.
At
one may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message
disappears.
X Use the folding wheel chock (Y page 321) from the vehicle tool
kit to secure the vehicle against rolling away.
You can restart the engine. 000B(USA
only)0005(Canada
only)
Check Brake Fluid Level There is not enough brake fluid in the brake fluid reservoir.
In addition, the
000B(USA only)/0005 (Canada only) warning
lamp lights up in the instrument cluster and a warning tone
sounds.
G WARNING
The braking effect may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Secure the vehicle against rolling away (Y page 148).
X Consult a qualified specialist workshop.
X Do not add brake fluid. This does not correct the malfunction. 0006
Check Brake Pad
Wear The brake pads/linings have reached their wear limit.
X Visit a qualified specialist workshop. 0008
Inoperative One or more main features of the mbrace system are
malfunctioning.
X
Have the mbrace system checked immediately at a qualified
specialist workshop. PRE-SAFE
Inoperative See
Operator's Manual Important functions of PRE-SAFE
®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
X Visit a qualified specialist workshop immediately. Display messages
209On-board computer and displays Z
Page 219 of 342
Display messages Possible causes/consequences and
0001 Solutions
0002
Switch Off Lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Tur nthe light switch to 0003. Adaptive Highbeam
Assist Inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Adaptive Highbeam
Assist Currently
Unavailable See
Operator's Manual Adaptive Highbeam Assist is deactivated and temporarily
inoperative. Possible causes are:
R the windshield in the camera's field of vision is dirty.
R visibility is impaired due to heavy rain, snow or fog.
X Cleant he windshield.
If the system detects that the camera is fully operational again,
the Adaptive Highbeam Assist Now Available again message is displayed.
Adaptive Highbeam Assist is operational again.
Engine
Display messages Possible causes/consequences and
0001 Solutions
000B
Check Coolant
Level See
Operator's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Add coolant, observing the warning notes before doing so
(Y page 272).
X If coolant needs to be added more often than usual, have the
engine coolant system checked at a qualified specialist
workshop. 000A The fan motor is faulty.
X
At coolant temperatures below 248 ‡ (120 †) drive to the
nearest qualified specialist workshop.
X Avoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic. Display messages
217On-board computer and displays Z
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Display messages Possible causes/consequences and
0001 Solutions
0008 The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a defective alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull ove rand stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 148).
X Ope nthe hood.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is not damaged:
X Visit a qualified specialist workshop. 0010
Check Engine Oil
At Next Refueling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refueling, at the latest
(Y page 271).
X If necessary, add engine oil (Y page 271).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. Display messages
219On-board computer and displays Z
Page 222 of 342
Display messages Possible causes/consequences and
0001 Solutions
0010
Check Engine Oil
Level (Add 1 quart) AMG vehicles: the engine oil level is too low.
X
Chec kthe oil level when next refueling, at the latest
(Y page 271).
X If necessary, add engine oil (Y page 271).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 000E
Fuel Level Low The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 0007 There is only a very small amount of fuel in the fuel tank.
X
Refuel at the nearest gas station without fail. 000E
Gas Cap Loose The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
X Close the fuel filler cap.
If the fuel filler cap is correctly closed:
X Visit a qualified specialist workshop. Driving systems
Display messages Possible causes/consequences and
0001 Solutions
0002
Attention Assist:
Take a Break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or
alack of concentration on th epart of th edriver. A warning tone
also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so you get
enough rest. 0002
Attention Assist
Inoperative ATTENTION ASSIST is inoperative.
X
Visi taqualified specialist workshop. 220
Display messagesOn-board computer and displays