stop start MERCEDES-BENZ C-Class COUPE 2014 CL204 Workshop Manual

Problem Possible causes/consequences and
0001 Solutions
000A
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale.
The temperature sensor for the coolant temperature gauge is
defective.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Secure the vehicle against rolling away (Y page 148).
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
241On-board computer and displays Z

damage to the major assemblies or the
vehicle.
Aq ualified specialist workshop, e.g. an
authorized Mercedes-Ben zCenter, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R regular city driving with frequent
intermediate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long
periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-BenzC
enter. Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position .There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Opening the hood when the engine is
overheated or when there is a fire in the
engine compartmentc ould expose you to hot
gases or other service products. There is a
risk of injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment,
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R keep clothing away from moving parts Engine compartment
269Maintenance and care Z

When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the componentsd escribed in the
following. Example: AMG vehicles
X
Park the vehicle on a level surface. To chec
kthe oil level with the engine at
operating temperature, switch the engine
off and wait for approximately five minutes.
X Pull oil dipstick 0002out of the dipstick guide
tube.
X Wipe off oil dipstick 0002.
X Slowly slide oil dipstick 0002into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0022and
MAX mark 0003, the oil level is correct.
X If the oil level has dropped to MIN mark
0022 or below, add 1.1 US qt (1.0 liter) engine
oil.
Adding engine oil G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot. Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot
components in the engine compartment, it
may ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next
to the filler neck. Let the engine cool down
and thoroughly clean the engine oil off the
components before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service Engine compartment
271Maintenance and care Z

Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R
using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. If the oil level is
above the "max" mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter .Have excess oil siphoned off. Example
:engine oil cap
X Turn cap 0002counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark
on the oil dipstick, add 1.1 US qt (1.0 l) of
engine oil.
X Replace cap 0002on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level agai nwith the oil
dipstick (Y page 271).
Further information on engine oil
(Y page 336). Checking and adding other service
products
Checking coolant level G
WARNING
Certain components in the engine
compartment, such as the engine, radiator
and parts of the exhaust system, can become
very hot .Working in the engine compartment
poses a risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized,
particularly when the engine is warm. When
opening the cap, you could be scalded by hot
coolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 131).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 132).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). 272
Engine compartmentMaintenance and care

R
Lug wrench
R Towing eye Flat tire
Preparing the vehicle
Yourv ehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 283)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R an emergency spare wheel (only for certain
countries) (Y page 328)
Information on changing/mounting a wheel
(Y page 320).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 148).
X If possible, bring the fron twheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 132).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier. X
Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 314).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 226).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving. Flat tire
283Breakdown assistance

The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i
When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a
standard tire may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tire).
Important safety notes G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore
have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevan tsystems, e.g. the lighting
system, ABS (anti-lock braking system) or
ESP ®
(Electronic Stability Program). The
operating safety of your vehicle may be
restricted. You could lose control of the
vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/o rwhen the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out at aqualified specialist
workshop.
For further information about ABS and ESP ®
,
see (Y page 62) and ( Ypage 64). G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly
explosive gases of a battery. There is a ris kof
an explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. 284
Battery (vehicle)Breakdown assistance

X
Close cover 0002of positive terminal 0003after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is no tconsidered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 332).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded. If the vehicle has to be towed more than
30 miles
(50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P(Ypage 145).
i Deactivate the automatic locking feature
(Y page 78). You could otherwise be locked
out when pushing or towing the vehicle. 290
Towing and tow-startingBreakdown assistance

Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot .There
is a risk of burns when removing the rear
cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
X Remove the towing eye from the vehicle
tool kit (Y page 282).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers. X
Take cover 0002off the opening.
X Screw in and tighten the towing eye
clockwise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0002to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 290).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 109).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing
avehicle with both axles on
the ground
It is importan tthat you observe the safety
instructions when towing away your vehicle
(Y page 290).
X Switch on the hazard warning lamps
(Y page 109).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the indicator
lamps for the direction of travel flash. After
resetting the combination switch, the
hazard warning lamp starts flashing again.
X Turn the SmartKey to position 2in the
ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the parking brake. Towing and tow-starting
291Breakdown assistance Z

Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the
ignition lock.
X Move the selector lever to N.
As soon as the vehicle has been loaded:
X Prevent the vehicle fro mrolling away by
applying the parking brake.
X Move the selector lever to position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components.O therwise,
the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with eithe rthe front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 288).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Y page 288). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher
amperage, the electric cables could be
overloaded. This could result in a fire. There
is a risk of an accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Mercedes-Ben zvehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the
components on the circuit and their functions
stop operating.
Blown fuses must be replace dwith fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Ben zCenter. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 148).
X Switch off all electrical consumers. 292
FusesBreakdown assistance

of driving, the current tire pressure of each
tire is shown in the Service menu of the
multifunction display. Example: current tire pressure display
For information on the message display, refer
to the "Checking the tire pressure
electronically" section (Y page 306).
Important safety notes G
WARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure
recommended by the vehicle manufacturer
on the Tire and Loading Information placard
on the driver's door B-pillar or the tire
pressure label on the inside of the fuel filler
flap. If your vehicle has tires of a different size
than the size indicated on the Tire and Loading
Information placard or the tire pressure label,
you should determine the proper tire pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver's responsibility to maintain correc ttire pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate if the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the warning lamp will
flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the
vehicle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended .TPMS
malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
It is the driver's responsibility to set the tire
pressure to that recommended for cold tires
which is suitable for the operating situation
(Y page 300). Note that the correct tire
pressure for the curren toperating situation
must first be taught-in to the tire pressure
monitor. If there is a substantial loss of
pressure, the warning threshold for the
warning message is aligned to the reference
values taught-in .Restart the tire pressure
monitor after adjusting the pressure of the
cold tires (Y page 307). The current
pressures are saved as new reference values.
As a result, a warning message will appear if
the tire pressure drops significantly.
The tire pressure monitor does not warn you
of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(Y page 300). Tire pressure
305Wheels and tires Z