towing MERCEDES-BENZ C-Class COUPE 2014 CL204 Owner's Manual

AUTO lights
Display message ............................ 216
see Lights
Automatic engine start (ECO start/
stop function) .................................... 135
Automatic engine switch-off (ECO
start/stop function) ..........................135
Automatic headlamp mode ..............107
Automatic transmission Automatic drive program ...............141
Changing gea r............................... 140
Display message ............................ 228
Driving tips .................................... 140
Emergency running mode ..............145
Kickdow n....................................... 140
Manual drive program ....................143
Overview ........................................ 138
Problem (malfunction) ...................145
Progra mselecto rbutton ................ 140
Pulling away ................................... 134
Releasing the parking lock
manually ........................................ 145
Selector leve r................................ 138
Shift range s................................... 142
Starting the engine ........................133
Steering wheel paddle shifters ......141
Transmission position displa y........ 139
Transmissio npositions .................. 139
Automatic transmission
emergency mode ............................... 145 B
Backup lamp Changing bulbs .............................. 115
Display message ............................ 216
Bag hook ............................................ 249
BAS (Brake Assist System) .................62
BAS PLUS (Brake Assist System
PLUS) .................................................... 63
Battery (SmartKey) Checking .......................................... 75
Important safety notes ....................74
Replacing ......................................... 75
Battery (vehicle)
Charging ........................................ 286
Display message ............................ 219Important safety notes
..................284
Jump starting ................................. 288
Blin dSpot Assist
Activating/deactivating .................198
Display message ............................ 222
Notes/function .............................. 177
see Active Blind Spot Assist
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 209
Notes ............................................. 337
Brake lamps
Changing bulbs .............................. 115
Display message ............................ 215
Brakes
ABS .................................................. 62
BAS .................................................. 62
BAS PLUS ........................................ 63
Brake fluid (notes) .........................337
Display message ............................ 207
Driving tips .................................... 152
High-performance brake system ....154
Important safety notes ..................152
Maintenance .................................. 153
Parking brake ................................ 149
Warning lamp ................................. 234
Breakdown
see Flat tire
see Towing away/tow-starting
Bulbs
see Replacing bulbs C
California Important notice for retail
customers and lessees ....................22
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
Carpets .......................................... 279
Car wash ........................................ 274
Display ........................................... 278
Exterior lights ................................ 277
Gea rors electo rlever .................... 278 Index
5

MOExtended tires
..........................283
Optional equipment weight
(definition) ..................................... 319
PSI (pounds per square inch)
(definition) ..................................... 318
Replacing ....................................... 320
Service life ..................................... 298
Sidewall (definition) .......................319
Speed rating (definition) ................318
Storing ........................................... 320
Structure and characteristics
(definition) ..................................... 317
Summer tires ................................. 298
Temperature .................................. 313
TIN (Tire Identification Number)
(definition) ..................................... 319
Tire bea d(definition) ...................... 319
Tire pressure (definition) ................319
Tire pressures (recommended )...... 317
Tire size (data) ............................... 324
Tire size designation, load-bearing
capacity, speed rating .................... 314
Tire tread ....................................... 297
Tire tread (definition) .....................319
Total load limit (definition) .............319
Traction ......................................... 312
Traction (definition) .......................319
Trea dwear ..................................... 312
Uniform Tire Quality Grading
Standard s...................................... 312
Uniform Tire Quality Grading
Standard s(definition) .................... 317
Unladen weight (definition) ............318
Wea rindicato r(definition) .............319
Whee lrim (definition ).................... 317
see Flat tire
Top Tether ............................................ 60
Towing Important safety guidelines ...........290
Installing the towing eye ................291
Removing the towing eye. ..............291
With the rear axle raised ................291
Towing away
With both axles on the ground .......291
Tow-starting
Emergency engine starting ............292
Important safety notes ..................290Transmission
see Automatic transmission
Transporting the vehicle ..................292
Trim pieces (cleaning instructions) .278
Trip computer (on-board computer) 191
Trip odometer Calling up ....................................... 191
Resetting (on-board computer) ......192
Trunk
Emergency release ....................82, 83
Important safety notes ....................80
Locking separatel y........................... 82
Opening (automatically from
inside) .............................................. 82
Opening (automatically from
outside) ............................................ 81
Trunk lid
Display message ............................ 229
Opening/closing .............................. 80
Opening dimensions ......................340
Trunk load (maximum) ......................340
Turn signals Display message ............................ 214
Switching on/off ........................... 108
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................79
From inside the vehicle (central
unlocking button) ............................. 78 V
Vanity mirror (in the sun visor) ........252
Vehicle Correct use ...................................... 25
Data acquisition ............................... 26
Display message ............................ 228
Emergency locking ........................... 79
Emergency unlocking .......................79
Equipment ....................................... 21
Individua lsettings .......................... 199
Limited Warranty ............................. 25
Loading .......................................... 308
Locking (in an emergency) ...............79 18
Index

Locking (SmartKey) .......................... 72
Lowering
........................................ 324
Maintenance .................................... 22
Parking for a long period ................ 150
Pulling away ................................... 134
Raising ........................................... 321
Reporting problems .........................25
Securing from rolling away ............321
Towing away .................................. 290
Transporting .................................. 292
Unlocking (in an emergency) ...........79
Unlocking (SmartKey) ......................72
Vehicle data ................................... 340
Vehicle data ....................................... 340
Vehicle dimensions ...........................340
Vehicle emergency locking ................79
Vehicle identification number see VIN
Vehicle identification plate ..............332
Vehicle tool kit .................................. 282
Video (DVD) ........................................ 195
VIN ...................................................... 332W
Warning and indicator lamps ABS ................................................ 234
Brakes ........................................... 234
Check Engine ................................. 240
Coolant .......................................... 241
Distance warning ........................... 243
DISTRONI CPLUS ........................... 243
ESP ®
.............................................. 236
ESP ®
OFF ....................................... 237
Fuel tank ........................................ 240
Overview .......................................... 30
PASSENGER AIRBAG OFF ................45
Reserve fuel ................................... 240
Seat bel t........................................ 232
SPORT handling mode ...................237
SRS ................................................ 239
Tire pressure monitor ....................244
Warranty ............................................ 332
Washer fluid Display message ............................ 230
Wheel bol ttightening torque ...........324
Wheel chock ...................................... 321Wheels
Changing awheel .......................... 320
Checking ........................................ 297
Cleaning ......................................... 275
Cleaning (warning) .........................320
Emergency spare wheel .................328
Important safety notes ..................296
Interchanging/changing ................320
Mounting anew wheel ................... 323
Mounting awheel .......................... 320
Removing awheel .......................... 323
Storing ........................................... 320
Tightening torque ........................... 324
Whee lsize/tir esize ....................... 324
Window curtain air bag
Display message ............................ 211
Operation ........................................ .44
Windows
see Side windows
Windshield
Defrosting ...................................... 125
Windshiel dwasher fluid
see Windshield washer system
Windshield washer system ..............273
Notes ............................................. 338
Windshiel dwipers
Problem (malfunction) ...................118
Replacing the wiper blades ............117
Switching on/off ........................... 116
Winte rdriving
Important safety note s.................. 298
Slippery road surfaces ...................155
Snow chains .................................. 299
Winter tires
M+S tires ....................................... 298
Wiper blades
Cleaning ......................................... 276
Important safety notes ..................117
Replacing ....................................... 117
Wooden trim (cleaning instructions) 278
Workshops see Qualified specialist workshop Z
ZONE function Switching on/off ........................... 125 Index
19

within a speed range between
4mph
(7 km/h) and 155 mph (250 km/ h).
At speeds of up to approximately 40 mph
(70 km/h), BAS PLUS can also react to
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
i If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE ®
) are
activated simultaneously.
X Keep the brake pedal depressed until the
emergency braking situatio nis over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual again, if:
R you release the brake pedal
R there is no longer a risk of collision
R no obstacle is detected in front of your
vehicle ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 61).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to
keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 61).
ETS/4ETS traction control is part of ESP ®
. Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP
®
.
Important safety notes i
Observe the "Important safety notes"
section (Y page 61). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 291) when towing the
vehicle with a raised rear axle.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the 000D warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 236) and displaym essages which
may be shown in the instrument cluster
(Y page 207).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly. 64
Driving safet
ysystemsSafety

In such cases, DISTRONIC PLUS may:
R
give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes yourv ehicle with up
to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly .There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
parking garages
If DISTRONIC PLUS no longer detects a
vehicle in front, DISTRONIC PLUS may
unexpectedly accelerate the vehicle to the
stored speed.
This speed may:
R be too high if you are driving in a filter lane
or an exit lane
R be so high when driving in the right-hand
lane that you overtake vehicles in the left-
hand lane
R be so high when driving in the left-hand lane
that you overtake vehicles in the right-hand
lane
If there is a change of drivers, advise the new
driver of the speed stored.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada: 30 km/h) and 120 mph (Canada:
200 km/h). If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the 158
Driving systemsDriving and parking

Example: positio
nofdynamic handling package
with sports mode button
X Start the engine.
Sports tuning The firmer setting of the suspension tuning in
sports mode ensures eve nbetter contact
with the road. Select this mode when
employing a sporty driving style, e.g. on
winding country roads.
Your selection remains stored until you
switch off the engine.
X Press button 0003.
Indicator lamp 0002lights up. Sports
suspension tuning is selected. Depending
on the engine output, the accelerator pedal
is more responsive. On vehicles with
automatic transmission, drive program Sis
selected.
Comfort tuning In comfort mode, the driving characteristics
of your vehicle are more comfortable.
Therefore, select this mode if you favor a
more comfortable driving style. Select
comfort mode also when driving fast on
straight roads, e.g. on straight stretches of
freeway.
X
Press button 0003.
Indicator lamp 0002goes out. Comfortable
suspension tuning is selected. On vehicles
with automatic transmission ,drive
program Eis selected. HOLD function
General notes The HOLD function can assist the drive
rinthe
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away
despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine
compartment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
(Y page 167). 166
Driving systemsDriving and parking

again after the vehicle has been driven a
certain distance. 4MATIC (permanent four-wheel drive)
4MATIC ensures that all four wheels are
permanently driven .Together with ESP ®
, it
improves the traction of your vehicle
whenever a drive wheel spins due to
insufficien tgrip.
If you fail to adapt yourd riving style, 4MATIC
can neither reduce the risk of accident nor
override the laws of physics. 4MATIC cannot
take account of road, weather and traffic
conditions. 4MATIC is only an aid.Y ou are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
If a drive wheel spins due to insufficient grip:
R Only depress the accelerator pedal as far
as necessary when pulling away.
R Accelerate less when driving.
! Never tow the vehicle with one axle
raised. This may damage the transfer case.
Damage of this sort is not covered by the
Mercedes-Benz Limited Warranty. All
wheels must remain either on the ground
or be fully raised. Observe the instructions
for towing the vehicle with all wheels in full
contact with the ground.
i In wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if
you use winter tires (M+S tires), with snow
chains if necessary. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area
around you rvehicle using six sensors in the
front bumper and four sensors in the rear
bumper. PARKTRONIC indicates visually and audibly the distance between your vehicle
and an object.
PARKTRONIC is only an aid. It is not a
replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. When
maneuvering, parking or pulling out of a
parking space, make sure that there are no
persons, animals or objects in the area in
which you are maneuvering.
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detec tsuch objects
when they are in the immediate vicinity of
the vehicle. You could damag ethe vehicle
or the objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic
car wash, the compressed-air brakes on a
truck or a pneumatic drill could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on
uneven terrain.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds. Driving systems
169Driving and parking Z

Roadside Assistance button
X
Press Roadside Assistance button 0002.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center.
The indicator lamp in Roadside Assistance
button 0002flashes while the call is active.
The multifunction display shows the
Connecting Call message. The audio
output is muted.
If a connection can be made, the CallConnected message appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Av oice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Y page 261).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes- Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
i
The system has not been able to initiate
a roadside assistance call, if:
R the indicator lamp for Roadside
Assistance call button 0002is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display.
X To end acall: press the 000Abutton on the
multifunctio nsteering wheel.
or
X Press the corresponding button for ending
a phone call on the audio syste moron
COMAND.
MB Info call button X
Press MB Info call button 0002.
This initiates a call to the Mercedes-Benz
Custome rAssistance Center.
The indicator lamp in MB Info call
button 0002flashes while the connection is
being made. The multifunction display 258
FeaturesStowage and features

H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straigh tafter cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners coul dcause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that the automatic
transmission is in position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. 274
CareMaintenance and care

Useful information
............................282
Where will I find...? ...........................282
Flat tire .............................................. 283
Batter y(vehicle) ................................ 284
Jump-starting .................................... 288
Towing and tow-starting ..................290
Fuses .................................................. 292 281Breakdown assistance