service MERCEDES-BENZ C-Class COUPE 2017 CL205 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: C-Class COUPE, Model: MERCEDES-BENZ C-Class COUPE 2017 CL205Pages: 354, PDF Size: 8.66 MB
Page 1 of 354

C-Class
Coupe
Operator's Manual
Order no. P205 0131 13 Part no. 205 584 86 05 Edition B 2016
É2055848605#ËÍ2055848605
C-Class Coupe Operator's Manual
Your Operator's Manuals
Digitally - in the vehicle
Get to grips with the content of the Digital Operator's Manual in the multimedia
system fitted in your vehicle (under the "Vehicle" menu item).
Printed manual - in the vehicle
In addition to the vehicle Operator's Manual, the complete additional operating
instructions for your multimedia system are also available from your
Mercedes-Benz Service Center.
Digitally - via the Internet
You will find the Operator's Manual on your Mercedes-Benz homepage.
Digitally - as an App
The Mercedes-Benz Guides App is available for free in the Apple App Store and
on Google Play.
Apple® iOS AndroidTM
Page 6 of 354

AMG sportsexhaust system ............ 137
Anti-lock braking system
see AB S(Anti-lock BrakingSystem)
Anti-Thef tAlarms ystem
see AT A(Anti-Theft Alarmsystem)
Arm rest
St owage compartment. .................269
Asht ray.............................................. .275
Assistanc edisplay (on-board com-
puter) ..................................................2 11
Assistanc emenu (on-board com-
puter) ..................................................2 12
ASSYST PLUS
Displaying aservice message ........2 91
Driving abroad ............................... 292
Hiding aservice message .............. 291
Resetting the service intervald is-
pla y................................................ 291
Service message ............................ 290
Specia lservice requirements ......... 291
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 73
Function ...........................................7 3
Switching off the alarm .................... 73
ATTENTIO NASSIS T
Activating/deactivating ................. 213
Displa ymessage ............................ 236
Function/note s............................. 189
Authorized Mercedes-Benz Center
see Qualifie dspecialist workshop
Authorized workshop
see Qualifie dspecialist workshop
AUTO lights
Displa ymessage ............................ 231
see Lights
Automatic car was h(care) ............... 292
Automatic engine start (ECO start/
stopf unction) .................................... 136
Automatic engine switch-off (ECO
start/stopf unction).......................... 135
Automatic headlamp mode .............. 110
Automatic transmission
Accelerator peda lposition ............. 143
Changing gea r............................... 143
DIREC TS
ELEC
T lever ..................... 141
Displa ymessage ............................ 243
Double-clutch function .................. 143 Drive progra
m................................ 144
Drive progra mdisplay .................... 142
Driving tip s.................................... 143
DYNAMIC SELECT switch .............. 139
Emergency running mod e.............. 149
Engaging drive position .................. 142
Engaging neutral ............................ 141
Engaging park position automati-
cally ............................................... 141
Engaging reverse gea r................... 141
Engaging the park position ............ 141
Gliding mod e................................. 144
Kickdown. ...................................... 144
Manua lshifting .............................. 146
Oil temperature (on-board com-
puter, Mercedes-AM Gvehicles) ..... 216
Overview ........................................ 140
Problem (malfunction) ................... 149
Pulling away ................................... 134
Rocking the vehicl efree ................ 144
Starting the engine ........................ 133
Steering wheelp addleshifters ...... 146
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmissio nemer-
gencym ode....................................... 149
B
Back button ....................................... 259
Bag hook ............................................ 272
BAS (Brake Assist System) ................. 62
BAS PLUS with Cross-TrafficA ssist
(Brake Assist PLUS with Cross-
TrafficA ssist)
Function/note s................................ 62
Important safety notes .................... 63
Battery (SmartKey)
Checking .......................................... 77
Important safety notes .................... 77
Replacing ......................................... 77
Battery (vehicle)
Charging ........................................ 307
Displa ymessage ............................ 233
Important safety notes .................. 305
Jump starting ................................. 308
4Index
Page 10 of 354

Opening (from inside) ......................81
Drinking and drivin g........................ .156
Driv eprogram
Automatic transmission ................. 144
SETUP (on-board computer) .......... 216
Driv eprograms
Display (DIREC TSELECT lever) ...... 142
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 292
Driving Assistanc ePLUSp ackage ... 194
Driving on flooded roads .................. 159
Driving safety systems
ABS (Anti-lock Braking System) ....... 62
ADAPTIVE BRAKE .............................7 0
Adaptive Brake Assist ...................... 66
BAS (Brake Assist System) .............. 62
BAS PLU SwithC ross-Traffic
Assist ............................................... 62
COLLISION PREVENTION ASSIST
PLU S................................................ 64
Distance warning functio n............... 65
EBD (electroni cbrake force distri-
bution) ............................................. 70
ESP
®(Electronic Stability Pro-
gram) ............................................... 67
Important safety information ........... 61
Overview .......................................... 61
PRE-SAFE
®Brake ............................. 70
STEER CONTROL ............................. 72
Drivin gsystem
RAC ESTART( Mercedes-AMG
vehicles) ........................................ 171
Drivin gsystems
360°camera .................................. 185
Active Blind Spot Assist ................. 194
Active Lane Keeping Assist ............ 197
Active Parking Assist ..................... 177
AIRMATIC. ..................................... 172
AMG adaptive sport suspension
system ........................................... 173
ATTENTIO NASSIST ........................ 189
Blind Spot Assist ............................ 191
Cruise control ................................ 160
Displa ymessage ............................ 236
DISTRONIC PLU S........................... 162 DISTRONIC PLU
SwithS teering
Assist and Stop&G oPilot ............... 168
Driving Assistance Plus packag e... 194
HOLD function ............................... 169
Lane Keeping Assist ...................... 193
Lane Tracking packag e.................. 191
PARKTRONIC ................................. 174
Rear vie wcamera .......................... 181
Tra ffic Si
g
nAssist .......................... 190
Drivin gtips
AMG ceramic brakes ..................... 159
Automati ctransmission ................. 143
Brakes ........................................... 157
Break-in perio d.............................. 130
DISTRONIC PLU S........................... 167
Downhil lgradient ........................... 157
Drinking and driving ....................... 156
Driving in winter ............................. 160
Driving on floode droads ................ 159
Driving on we troads ...................... 159
Exhaus tcheck ............................... 156
Fue l................................................ 155
Genera l.......................................... 155
Hydroplaning ................................. 159
Icy roa dsurfaces ........................... 160
Limite dbraking efficiency on sal-
ted roads ....................................... 158
Snow chains .................................. 319
Subjecting brakes to aloa d. .......... 158
The first 1000 miles (150 0km) ..... 130
Wet roa dsurface ........................... 158
DVD video
Operating (on-board computer) ..... 209
see also Digital Operator's Man-
ual.................................................. 258
DYNAMI CSELECT switch
Automati ctransmission ................. 139
Climate control (dual-zone auto-
mati cclimate control ).................... 121
E
EASY-ENTRY feature
Function/note s............................. 105
EASY-EXIT feature
Function/note s............................. 105
8Index
Page 11 of 354

EBD (electronic brake force distri-
bution)Display message ............................ 222
Function/notes ................................ 70
ECO display
Function/notes ............................ .156
On-board computer ....................... 205
EC Os tart/stop function
Automatic engine start .................. 136
Automatic engine switch-off .......... 135
Deactivating/activating ................. 136
General information ....................... 135
Important safety notes .................. 135
Introduction ................................... 135
Electroni cStability Program
see ESP
®(Electroni cStability Program)
Emergency
Automatic measure safter an acci-
dent ................................................. 56
Emergency release
Driver's door ....................................8 2
Trunk ............................................... 87
Vehicle ............................................. 82
Emergency Tensioning Devices
Activation ......................................... 53
Emissions control
Servicea nd warranty information ....2 6
Engine
CheckE nginew arning lamp .......... .252
Display message ............................ 232
ECO start/stop function ................ 135
Engine numbe r............................... 344
Irregularr unning ............................ 138
Jump-starting ................................. 308
Starting (important safety notes) ... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 133
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 153
Tow-starting (vehicle )..................... 313
Engine electronics
Problem (malfunction) .............. ..... 138
E
ngine oil
Adding ...........................................2 89
Additives ........................................ 347 Checking the oil leve
l..................... 288
Checking the oil leve lusing the
dipstick .......................................... 289
Display message ............................ 234
Filling capacity ............................... 347
General notes ................................ 346
Notes about oil grades ................... 346
Notes on oil level/consumption .... 288
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 16
Entering an address
see also Digita lOperator's Man-
ua l..................................................2 58
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 216
Characteristics ................................. 67
Crosswind Assist .............................7 0
Deactivating/activating (button
in Mercedes-AMGv ehicles).............6 8
Deactivating/activating (except
Mercedes‑ AMG vehicles )................. 67
Deactivating/activating (on-
boar dcomputer, except
Mercedes-AMGv ehicles)............... 212
Display message ............................ 220
Function/note s................................ 67
Genera lnotes .................................. 67
Important safety information ........... 67
Trailer stabilization ........................... 69
Warning lamp ................................. 249
Exhaust
see Exhaus tpipe
Exhaustc heck................................... 156
Exhaustp ipe
Cleaning ......................................... 296
Exterior lighting
Cleaning ......................................... 295
see Lights
Exterior mirrors
Adjusting ....................................... 106
Dipping (automatic) ....................... 107
Folding in/out (automatically )....... 107
Folding in/out (electrically) ........... 107
Outofp osition (troubleshooting )... 107
Setting ........................................... 107
Storing settings (memory func-
tion) ............................................... 109
Index9
Page 16 of 354

On-boardcomputer
AMG menu .................................... .216
Assistance graphic menu ...............2 11
Assistance menu ........................... 212
Display messages .......................... 219
Displaying aservice message ........2 91
DISTRONI CPLUS ........................... 166
Factory settings .............................2 15
G-Mete r......................................... 216
Head-up displa y............................. 203
Important safety notes .................. 200
Instrument cluster menu ............... 215
Lights menu ................................... 214
Media menu ................................... 208
Menu overview .............................. 204
Message memory .......................... 219
Navigation menu ............................ 206
Operation ....................................... 201
RACETIMER ................................... 217
Radi omenu ................................... 208
Service menu ................................. 211
Setting smenu ............................... 211
Standard display ............................ 204
Telephone menu ............................ 210
Tri pm enu ...................................... 204
Video DVD operation ..................... 209
Operatin gsafety
Declaration of conformity ................ 28
Important safety notes .................... 28
Operatin gsystem
see On-board computer
Operation
Digital Operator's Manua l................ 23
Operator's Manual
Overview .......................................... 26
Vehicl eequipment ........................... 26
Outside temperature display ........... 201
Overhead controlp anel...................... 39
P
Paddles hifters
see Steering wheelp addleshifters
Paint code number ............................ 343
Paintwork (cleaning instructions) ... 294
Panic alarm .......................................... 41 Panorama roo
fwithp ower tilt/
sliding panel
Important safety notes .................... 90
Operating ......................................... 92
Operating the rolle rsunblind sfor
the sliding sunroof. .......................... 93
Problem (malfunction) ..................... 95
Rain closing feature ......................... 93
Reversing feature ............................. 91
Parking
Important safety notes .................. 152
Parking brake ................................ 153
Position of exterio rmirror, front-
passenger sid e............................... 108
Rear vie wcamera .......................... 181
Switching off the engine ................ 153
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear vie wcamera
Parking assistance
see PARKTRONIC
Parking brake
Applying automaticall y................... 154
Applying or releasing manually ...... 154
Displa ymessage ............................ 222
Electric parking brake .................... 153
Emergency braking ........................ 155
Genera lnotes ................................ 153
Releasing automaticall y................. 154
Warning lamp ................................. 252
Parking lamps
Switching on/of f........................... 111
PARKTRONIC
Deactivating/activating ................. 176
Driving system ............................... 174
Function/note s............................. 174
Important safety notes .................. 174
Problem (malfunction) ................... 177
Range of the sensors ..................... 175
Warning display ............................. 176
PASSENGER AI RBAG
Displa ymessage ............................ 229
Indicato rlam ps ................................ 42
Problems (malfunction) .................. 229
14Index
Page 19 of 354

Sensors (cleaning instructions).......296
Service menu (on-board com-
puter) ..................................................2 11
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 347
Coolant (engine) ............................ 347
Engine oil ....................................... 346
Fuel ................................................ 344
Important safety notes .................. 344
Refrigerant (air-conditioning sys-
tem) ............................................... 348
Washer fluid ................................... 348
Settin gthe date/time format
see also Digita lOperator's Man-
ua l..................................................2 58
Settin gthe language
see also Digita lOperator's Man-
ua l..................................................2 58
Settin gthe time
see also Digita lOperator's Man-
ua l..................................................2 58
Settings
Factory (on-board computer) ......... 215
On-board computer ....................... 211
SETUP (on-board computer) ............. 216
Side impact air bag .............................4 8
Side marker lamp (display mes-
sage) ................................................... 231
Side windows
Cleaning ......................................... 295
Conveniencec losing feature ............ 88
Convenienceo pening feature ..........8 8
Important safety information ........... 87
Opening/closing .............................. 87
Problem( malfunction) .....................9 0
Resettin g......................................... 89
Reversin gfeature ............................ .87
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 258
Sliding sunroof
Opening/closing .............................. 91
Resetting ... ...................................... 92
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the bat
tery ....................... 77
Changing the programming .............7 6
Checkin gthe battery ...................... .77
Convenience closingf eature ............ 89
Convenience opening feature .......... 88
Display message ............................ 245
Door central locking/unlocking ...... .74
Important safety notes .................... 74
KEYLESS-GO start function .............. 76
Loss .................................................7 9
Mechanical key ................................ 76
Overview .......................................... 74
Positions (ignition lock) ................. 131
Problem (malfunction) ..................... 79
Starting the engine ........................ 133
Smartphone
Starting the engine ........................ 134
SMS
see also Digital Operator's Man-
ual .................................................. 258
Snow chains ...................................... 319
Socket (12 V)
Center console .............................. 276
General notes ................................ 276
Rear compartment. ........................276
Sound
Switching on/off ........................... 259
Special seat bel tretractor .................. 57
Specialist workshop ............................ 29
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 215
Digita l............................................ 205
In the Instrument cluster ................. 34
Segments ...................................... 200
Sel
ecting the displa yunit ...............2 15
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 68
Warning lamp ................................. 251
Sports exhaus tsystem
see AMG sports exhaust system
Standin glamps
Display message ............................ 231
Switching on/off ........................... 111
Index17
Page 21 of 354

Engine oil(on -boar dcomputer,
Mercedes-AMGv ehicles)............... 216
Outside temperatur e...................... 201
Setting (climate control) ................ 124
Transmission oi l(on -boar dcom-
puter, Mercedes-AMGv ehicles)..... 216
Timing (RACETIMER) .........................217
Tire pressure
Calling up (on-board computer) ..... 323
Checking manually ........................ 322
Display message ............................ 241
Maximum ....................................... 322
Not reached (TIREFIT) .................... 303
Notes ............................................. 321
Reached (TIREFIT) .......................... 304
Recommended ............................... 319
Tire pressure los swarning system
General notes ................................ 322
Important safety notes .................. 322
Restarting ...................................... 323
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 325
Function/notes .............................3 23
General notes ................................ 323
Important safety notes .................. 324
Restarting ...................................... 325
Warning lamp ................................. 256
Warning message .......................... 325
TIREFIT kit
Important safety notes .................. 302
Storage location ............................ 300
Tire pressure not reached .............. 303
Tire pressure reached .................... 304
Using ............................................. 302
Tires
Aspect ratio (definition) ................. 335
Averag eweight of the vehicle
occupants (definition) .................... 333
Bar (definition) ............................... 333
Changing awheel .......................... 335
Characteristics .............................. 333
Checking ........................................ 317
Curb weight (definition) ................. 334
Definition of terms ......................... 333
Direction of rotatio n...................... 336
Disp la
y
m essage ............................ 241 Distribution of the vehicl
eoccu-
pants (definition) ............................ 335
DOT (Department of Transporta-
tion) (definition) ............................. 333
DOT, Tire Identification Number
(TIN) ............................................... 333
GAW R(GrossA xle Weight Rating)
(definition) ..................................... 334
GV W( GrossV ehicl eWeight) (def-
inition) ........................................... 334
GVWR (Gros sVehicl eWeight Rat-
ing )(de finition) .............................. 334
Important safety notes .................. 316
Increased vehicl eweigh tdue to
optionale quipment (definition) ...... 334
Information on driving .................... 316
Kilopascal( kPa)(de finition) ........... 334
Labeling (overview) ........................ 330
Loadb earing index (definition) ...... 335
Loadi ndex ..................................... 332
Loadi ndex (definition) ................... 334
Maximu mloadona tire (defini-
tion) ............................................... 334
Maximu mloaded vehicleweigh t
(definition) ..................................... 334
Maximu mpermissibl etire pres-
sure (definition) ............................. 334
Maximu mtire load ......................... 332
Maximu mtire load (definition) ....... 334
MOExtended tire s.......................... 318
Optionale quipmentweight (defi-
nition) ............................................ 335
PSI (pounds pe rsquare inch )(de f-
inition) ........................................... 335
Replacing ....................................... 335
Service life ..................................... 317
Sidewal l(de finition) ....................... 335
Snow chains .................................. 319
Speed rating (definition) ................ 334
Storing ........................................... 336
Structure and characteristics
(definition) ..................................... 333
Summer tire sinwinter .................. 318
Temperature .................................. 330
TIN (Tire Identification Number)
(definition) ..................................... 335
Tire bead (definition) ...................... 335
Tire pre ssure (
definition) ................ 335
Index19
Page 27 of 354

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Rar egularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
startin gthe engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain asafe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
HEnvironmental note
Have adefective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact aqualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also suppliesr econditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrumentc luster
Rcenter console
Genuine Mercedes-Benz parts25
Introduction
Z
Page 28 of 354

Do not installaccessories such as audi osys-
tems in these areas. Do not carry ou trepairs
or welding .You could impai rthe operating
efficiency of the restraint systems.
Hav eaftermarket accessories installe data
qualified specialis tworkshop.
Yo uc ould jeopardize the operating safety of
your vehicl eifyouusep arts, tire sand wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g .the brake system .Use onl ygenu-
ine Mercedes-Benz parts or parts of equa lqual-
ity .O nlyu setires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts ar esubject to
strict quality control. Ever yparth as been spe-
cificall ydeveloped ,manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Onlyg enuine Mercedes-Benz parts should
therefore be used.
Mor ethan3 00,000 different genuine
Mercedes-Benz parts ar eavailable for
Mercedes-Benz models.
All authorize dMercedes-Benz Centers maintain
as uppl yofg enuine Mercedes-Benz parts for
necessary servic eand repai rwork. In addition,
strategicall yloc ate dpar
ts d
eliver ycenters pro-
vid eq uick and reliabl eparts service.
Alway sspecify the vehicl eide ntification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 343).
Operator' sManual
Vehicle equipment
i
Thi sO perator' sManualdes cribe sallmodels
and al lstandard and optional equipment of
your vehicl eavailable at the time of going to
print. Country-specific differences ar epossi-
ble. Bea rinmindt haty ourv ehicl emaynot
featur eallfunctions describe dhere. Thi salso
applie stosafety-relevant system sand func-
tions. The equipment in your vehicl emay
therefore differf romthatshown in the
descriptions and illustrations.
The original purchase agreement lists al lsys-
tems installe dinyourv ehicle. Shoul
dyou have any questions concerning
equipment and operation, please consul tan
authorize dMercedes-Benz Center.
The Operator' sManualand Maintenance Book-
le ta re important documents and shoul dbekept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicl eapplies in
accordance with the warranty term sand condi-
tions in the Service and Warranty Information
booklet.
Your authorize dMercedes-Benz Center will
replace and repai rallfactory-installe dparts in
accordance with the following warranty terms
and conditions:
RNew Vehicl eLimite dW arranty
REmission System Warranty
REmission Performance Warranty
RCalifornia ,Connecticut, Maine ,Massachu-
setts ,New York, Pennsylvania ,Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories ar ecovered
by the Mercedes-Benz Parts and Accessories
warranties. These ar eavailable at any author-
ize dM ercedes-Benz Center.
iShoul dyou lose your Service and Warranty
Informatio nbooklet, have an authorized
Mercedes-Benz Center arrange for areplace-
ment. The new Service and Warranty Infor-
matio nbooklet will be posted to you.
Informatio nfor customers in Califor-
nia
Under California la wyoumaybee ntitledtoa
replacement of your vehicl eorarefund of the
purchase price or leas eprice, if after areason-
able numbe rofrepairattempts Mercedes-Benz
USA, LLC and/or its authorize drepai rors ervice
facilities fail to fix one or mor esubst antial
defects or malfunctions in the vehicl ethata re
covered by its expres swarranty.
26Service and vehicle operation
Introduction
Page 29 of 354

During the periodof18monthsfromo riginal
deliver yofthe vehicl eorthe accumulation of
18,000 miles (approximatel y29,000 km) on the
odometer of the vehicle, whicheve roccurs first,
ar easonabl enumbe rofrepairattempts is pre-
sumed for aretail buye rorlesseeifo ne or more
of the following occurs:
(1) the same substantial defect or malfunction results in acondition thati slikel ytoc ause
death or serious bodily injury if the vehicl eis
driven, thatd efect or malfunctio nhasbeen
subject to repai rtwo or mor etimes, and you
have directl ynotifie dMercedes-Benz USA,
LLC in writing of the nee dfor its repair.
(2) the same substantial defect or malfunction ofalesss erious nature thanc ategory (1)
hasb eens ubject to repai rfou rorm ore
time sand yo uhaved irectl ynotified
Mercedes-Benz in writing of the nee dfor its
repair.
(3) the vehicl eisoutof servic ebyreason of
repai rofthe same or different substantial
defects or malfunctions for acumulative
totalofm oret han30c alendar days.
Please sen dyourw ritte nn otice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale ,NJ07645-0350
Maintenance
The Service and Warranty Bookle tdescribe sall
the necessary maintenance work which should
be done at regular intervals.
Alway shavet he Service and Warranty Booklet
with yo uwheny ou bring the vehicl etoan
authorize dMercedes-Benz Center. The service
advisor will record every servic efor yo uint he
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gra mo ffers technica lhelpint he event of a
breakdown. Call stothe toll-free Roadside Assis-
tance Hotline ar eanswered by ou ragents 24
hours aday,3 65 days ayear.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-010 0(Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadsid
eAssistance"
sectio ninthe Service and Warranty booklet
(Canada). Yo uwillf ind both in your vehicl elit-
eratur eportfolio.
Chang eofaddress or chang eofown-
ership
In the event of achange of address, please send
us the "Notification of Addres sChange" in the
Service and Guarante ebooklet or simpl ycallthe
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372) or
Customer Service Center (Canada )at
1-800-387-0100 .Thisw illa ssis tusinc ontact-
ing yo uinat imely manne rshoul dthe nee darise.
If yo uselly ou rM ercedes, please leave the entire
literature in the vehicl esothatiti savailable to
the next owner.
If yo uhavep urchased ausedc ar,p leas esend us
the "Notificatio nofUsedCarPurchase" in the
Service and Guarantee bookle torsimplyc allthe
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada )at1 -800-387-0100.
Vehicl eoperatio noutside the USA
and Canada
If yo uplantoo perate your vehicl einforeign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleade dfuelfor vehicles with acatalytic
converter may not be available .Leade dfuel
may cause damag etothe catalytic converter.
Rthe fue lmay have aconsiderably lowe roctane
rating. Unsuitabl efue lcan cause engine dam-
age.
Some Mercedes-Benz model sare available for
delivery in Europe throug hourEuropean Deliv-
ery Program. For details ,consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Servic eand vehicle operation27
Introduction
Z