stop start MERCEDES-BENZ C-CLASS COUPE 2018 Owner's Guide

To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO. (Ypage 76)
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key.
If you lock the vehicle with the SmartKey remote control or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 81), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with the Start/Stop button
:Start/Stop button
;Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Warning and indicator lamps: see
(
Ypage 244). If Start/Stop button
:has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
XTo switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :twice when in
this position
XTo switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this position within 15 minutes
Ryou press Start/Stop button :once when in
this position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop button :once when in
this position
Removing the Start/Stop button
You can remove the Start/Stop button from the ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between Start/Stop but-
ton mode and key operation only when the
transmission is in position j.
XRemove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/
Stop button
Rthe electrically powered equipment can be
operated
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Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the
engine may change during this time.
Automatic transmission
XShift the transmission to position j
(Ypage 136).
The transmission position indicator on the
multifunction display shows j
(
Ypage 138).
iYou can start the engine in transmission
position jand i.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the igni-
tion lock and release it as soon as the engine
is running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lock
after a short waiting period.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 126).
The indicator lamps in the instrument cluster
light up (
Ypage 244).
XTurn the SmartKey to position 3
(Ypage 126) in the ignition lock and release it
as soon as the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-
cles with KEYLESS-GO or the KEYLESS-GO start
function.
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func- tion.
You can start the engine if a valid SmartKey is in
the vehicle. Switch off the engine and always
128Driving
Driving and parking

take the SmartKey with you when leaving the
vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 127).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 128).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position jis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
Driving129
Dr iving an d parking
Z

be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 150).
Hill start assist
Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on a
downhill gradient.
Rthe transmission is in position i
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG C 63 and Mercedes-AMG
C 63 S: the ECO start/stop function is auto-
matically switched on only in drive program C.
Mercedes-AMG C 43 4MATIC: the ECO start/
stop function is automatically switched on only
in drive programs S,Cand E.
Automatic engine switch-off
If the vehicle is braked to a standstill with the
transmission in hori, the ECO start/stop
function switches off the engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green
Rthe outside temperature and the atmospheric
air pressure is within the range that is suitable
for the system
Rthe engine is at normal operating temperature
Rthe set temperature for the vehicle interior
has been reached
130Driving
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Rthe battery is sufficiently charged
Rthe system detects that the windshield is not
fogged up when the air-conditioning system isswitched on
Rthe hood is closed
Rthe driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
Mercedes-AMG C 63 and Mercedes-
AMG C 63 S: the number of consecutive auto-
matic engine switch-offs is unlimited.
All other models: automatic engine switch-off
can take place a maximum of four times in a row
(initial switch-off, then three subsequent switch-
offs).
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by pressing the ECO button
RMercedes-AMG C 63 and Mercedes-AMG
C 63 S: you switch to drive program RACE
(S‑ MODEL), S+orS
Rall other models: you switch to drive pro-
gram S+
RMercedes-AMG vehicles: you permanently
activate manual gearshifting (Ypage 142)
Rin transmission position hori, the brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear k
Ryou move the transmission out of position j
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe condition of charge of the battery is too
low
Shifting the transmission to position jdoes
not start the engine.
Deactivating or activating the ECO
start/stop function
Mercedes-AMG vehicles
XTo deactivate: press ECO button :.
Indicator lamp ;goes out.
XTo activate: press ECO button :.
Indicator lamp ;lights up.
If indicator lamp ;is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi- cle stops.
The ECO start/stop function is deactivated, if:
RMercedes-AMG C 63 and Mercedes-AMG
C 63 S: you switch to drive program RACE
(S‑ MODEL), S+orS(
Ypage 134)
RMercedes-AMG C 43 4MATIC: you switch to
drive program S+(Ypage 134)
Ryou permanently activate manual gearshifting
(Ypage 142)
If you have permanently activated manual gear-
shifting and then press ECO button :, the ECO
start/stop function is activated.
Driving131
Dr iving an d parking
Z

All othermodels
XTo deacti vate:press ECO butto n:.
Indicato rlamp ;goes out .
XTo activate:press ECO butto n:.
Indicato rlamp ;lights up.
If indicator lamp ;is off ,th eECO start/sto p
function has been deactivate dmanually or as
th eresult of amalfunction. The engin ewill then
no tbe switched off automatically when th evehi-
cle stops.
Selectin gdriv eprogram S+deactivate sth eECO
start/sto pfunction .If you press ECO butto n:,
th eECO start/sto pfunction is activated.
AMG Performance adjustable exhaust
system (Mercedes-AMG vehicles)
The volume of th eAM GPerformance adjustable
exhaust system changes depending on th eposi -
tio nof th eswitchable exhaust flap .The exhaust
flap is adjusted automatically according to th e
selected driv eprogram (
Ypage 134). You can also adjust th
epositio nof th eexhaust
flap and therefor eth evolume of th eexhaust
system manually.
The automatic adjustmen tof th eexhaust flap is
always active when you chang edriv eprogram ,
regardless of th emanual setting.
Eac htim eyou start th eengin ewit hth eSmart -
Key or th eStart/Sto pbutton, th equietest set -
tin gis activated.
Setting th evolume:
XPress butto n:.
If you select th eloudest setting, indicator
lamp light sup ;.
Mercedes-AM G C63/C 63 S: you can preset
th evolume of th eexhaust system for driv epro -
gram I(Individual). Information on DYNAMIC
SELECT and on configuring driv eprogram Iwit h
th emultimedia system (see th eDigita lOpera-
tor's Manual).
132Driving
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Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 166) or Distance Pilot
DISTRONIC (Ypage 162).
XTry to start the engine again (Ypage 128).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 128). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 308).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 128).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving133
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display is pointing to the
red mark.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 289). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG C 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG C 63/C 63 S:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG C 63/C 63 S)
Rthe position of the exhaust flap (Mercedes-
AMG C 63/C 63 S)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control:
Further information for automatic drive program
characteristics (
Ypage 140).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 128).
134DYNAMIC SELECT switch
Driving and parking

Selecting the drive program
XPush DYNAMIC SELECT switch:forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 142).
Additional settings
:Position of the exhaust flap (Ypage 132)
;ECO start/stop function (Ypage 130)
=ESP®(Ypage 67)
?Suspension (Ypage 168)
APermanently activates manual gearshifting
(Ypage 142)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons
:
- A.
iMercedes-AMG C 43 4MATIC In a few
countries, the ECO start/stop function is
deactivated at the factory due to the fuel
grade available. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of the display in the multi-
media system display.
All other models
Use the DYNAMIC SELECT switch to change the drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe ECO start/stop function
Rthe climate control:
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 128).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The status icon of the selected drive program
is shown in the multifunction display.
DYNAMIC SELECT switch135
Driving and parking
Z

In addition, the current drive program settings
are displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
Available drive programs:
I IndividualIndividual settings
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
Additional information for drive programs
(Ypage 140).
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 142).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 138).
Selects park position
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
136Automatic transmission
Driving and parking