trailer MERCEDES-BENZ C-CLASS COUPE 2018 Owner's Manual

Emissions controlService and warranty information .... 28
Engine
Check Engine warning lamp .......... .250
Display message ............................ 229
ECO start/stop function ................ 130
Engine number ............................... 344
Irregular running ............................ 133
Jump-starting ................................. 308
Starting (important safety notes) ... 128
Starting problems .......................... 133
Starting the engine with the
SmartKey ....................................... 128
Starting via smartphone ................ 129
Starting with the Start/Stop but-
ton ................................................. 128
Switching off .................................. 148
Tow-starting (vehicle) ..................... 313
Engine electronics
Problem (malfunction) ................... 133
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ...........................................2 88
Additives ........................................ 347
Checking the oil level ..................... 287
Checking the oil level using the
dipstick .......................................... 288
Display message ............................ 231
Filling capacity ............................... 347
General notes ................................ 346
Notes about oil grades ................... 346
Notes on oil level/consumption .... 287
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 12
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual ..................................................2 56
ESC (Electronic Stability Control)
see ESP
®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 213
Characteristics ................................. 67
Crosswind Assist .............................7 0Deactivating/activating (button
in Mercedes-AMG vehicles) .............6
8
Deactivating/activating (note
s,
except Mercedes-AMG vehicles) ...... 68
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 208
Display message ............................ 217
Function/notes ................................ 67
General notes .................................. 67
Important safety information ........... 67
Trailer stabilization ........................... 70
Warning lamp ................................. 247
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 67
Exhaust
see Exhaust pipe
Exhaust check ................................... 151
Exhaust pipe
Cleaning ......................................... 296
Exterior lighting
Cleaning ......................................... 295
Setting options .............................. 108
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) ....................... 104
Folding in/out (automatically) ....... 104
Folding in/out (electrically) ........... 104
Out of position (troubleshooting) ... 104
Setting ........................................... 104
Storing settings (memory func-
tion) ............................................... 106
Storing the parking position .......... 105
Eyeglasses compartment ................. 267
F
Favorites
Overview ........................................ 259
Features ............................................. 272
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 335
MOExtended tires .......................... 301
Preparing the vehicle ..................... 300
Index11

Handwriting recognition ................ 258
Operating the touchpad ................. 258
Overview ........................................ 258
Quick access for Audio .................. 259
Switching ....................................... 258
Switching input line ....................... 258
Tow-starting
Emergency engine starting ............ 313
Important safety notes .................. 310
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 70
Towing away
Important safety guidelines ........... 310
Installing the towing eye ................ 311
Notes for 4MATIC vehicles ............ 313
Removing the towing eye ............... 311
Transporting the vehicle ................ 312
With both axles on the ground ....... 312
With the rear axle raised ................ 311
Towing eye ......................................... 300
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 256
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 208
Display message ............................ 235
Function/notes ............................. 186
Important safety notes .................. 186
Instrument cluster display ............. 186
Transfer case ..................................... 145
Transmission
Display message ............................ 241
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 212
Transmission position display ......... 138
Transporting the vehicle .................. 312
Trim pieces (cleaning instruc-
tions) .................................................. 297
Trip computer (on-board com-
puter) .................................................. 201 Trip odometer
Calling up ....................................... 200
Resetting (on-board computer) ...... 202
Trunk
Important safety notes .................... 82
Locking separately ........................... 86
Opening/closing (automatically
from inside) ...................................... 86
Openi
ng/closing (automatically
from outside) ................................... 84
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 85
Opening/closing (manually from
outside) ............................................ 83
Trunk lid
Display message ............................ 242
Object detection .............................. 83
Opening dimensions ...................... 349
Reversing feature ............................. 83
Turn signals
Display message ............................ 228
Replacing bulbs (front) ................... 113
Switching on/off ........................... 109
Two-way radio
Frequencies ................................... 342
Installation ..................................... 342
Transmission output (maximum) .... 342
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 82
From inside the vehicle (central
unlocking button) ............................. 81
USB devices
Connecting to the Media Inter-
face ............................................... 265
V
Vanity mirror (in the sun visor) ........ 273
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 240
Electronics ..................................... 342
Equipment ....................................... 28
Index23

ESP®trailer stabilization
General information
ESP®trailer stabilization is not available in
Mercedes-AMG vehicles.
If your vehicle/trailer combination begins to
swerve, ESP
®assists you in this situation. ESP®
slows the vehicle down by braking and limiting
the engine output until the vehicle/trailer com-
bination has stabilized.
Important safety notes
GWARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP
®can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer com-
bination) begins to lurch, you can only stabilize
the vehicle/trailer combination by depressing
the brake firmly.
ESP
®trailer stabilization is active above speeds
of approximately 40 mph (65 km/h).
ESP
®trailer stabilization does not work if ESP®
is deactivated or malfunctioning.
Crosswind Assist
General information
Strong crosswind gusts can impair the ability of
your vehicle to drive straight ahead. The cross-
wind driving assistance function integrated in
ESP
®noticeably reduces these impairments.
ESP®intervenes automatically according to the
direction and intensity of the crosswinds affect-
ing your vehicle.
ESP
®intervenes with stabilizing braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 50 mph (80 km/h) when driving straight
ahead or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP®is
switched off or deactivated because of a mal-
function.
EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 63).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (
Ypage 247) as well as display
messages (Ypage 219).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function (
Ypage 165) and hill start
assist (Ypage 130).
Active Brake Assist with cross-traffic
function
General information
iObserve the important safety notes in the
"Driving safety systems" section (Ypage 63).
Active Brake Assist with cross-traffic function
can help you to minimize the risk of a collision
with a vehicle in front or a pedestrian and reduce
70Driving safety systems
Safety

XPress button:repeatedly until indicator
lamps ;and =go out.
You have selected Comfort mode.
The AMG
SuspensionSystemCOMFORTmes-
sage appears in the multifunction display.
4MATIC (permanent four-wheel drive)
4MATIC ensures permanent drive for all four
wheels. Together with ESP®, it improves the
traction of your vehicle whenever a drive wheel
spins due to insufficient grip.
If you fail to adapt your driving style or if you are inattentive, 4MATIC can neither reduce the risk
of an accident nor override the laws of physics.
4MATIC does not take into account
Rthe road and weather conditions
Rthe traffic situation
4MATIC is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
your lane.
If a drive wheel spins due to insufficient grip:
ROnly depress the accelerator pedal as far as
necessary when pulling away.
RAccelerate less when driving.
!Never tow the vehicle with one axle raised.
This may damage the transfer case. Damage
of this sort is not covered by the Mercedes-
Benz Limited Warranty. All wheels must
remain either on the ground or be fully raised.
Observe the instructions for towing the vehi-
cle with all wheels in full contact with the
ground.
iIn wintry driving conditions, the maximum
effect of 4MATIC can only be achieved if you
use winter tires (M+S tires), with snow chains
if necessary.
Parking Pilot
General notes
Parking Pilot is an electronic parking aid with
ultrasound. It measures the road on both sides
of the vehicle. A parking symbol indicates a suit-
able parking space. Active steering intervention
and brake application can assist you during
parking and when exiting a parking space. You can also still use Parking Assist PARKTRONIC
(
Ypage 174).
Important safety notes
Parking Pilot is only an aid. It is not a replace-
ment for your attention to your immediate sur-
roundings. You are always responsible for safe
maneuvering, parking and exiting a parking
space. Make sure that no persons, animals or
objects are in the maneuvering range.
When Parking Assist PARKTRONIC is deactiva-
ted, Parking Pilot is also unavailable.
GWARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Parking Pilot
parking procedure.
!If unavoidable, you should drive over obsta-
cles such as curbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tires.
Parking Pilot may also display spaces not suita-
ble for parking, e.g.:
Rwhere parking or stopping is prohibited
Rin front of driveways or entrances and exits
Ron unsuitable surfaces
Parking tips:
ROn narrow roads, drive as close to the parking
space as possible.
RParking spaces that are littered or overgrown
might be identified or measured incorrectly.
RParking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly.
RSnowfall or heavy rain may lead to a parking
space being measured inaccurately.
RPay attention to the warning messages of
Parking Assist PARKTRONIC during the park-
ing procedure (
Ypage 175).
RYou can intervene in the steering procedure
to correct it at any time. Parking Pilot is then
canceled.
170Driving systems
Driving and parking

RWhen transporting a load that protrudes fromyour vehicle, you should not use Parking Pilot
RNever use Parking Pilot when snow chains are
installed.
RAlways pay attention to the specified tire
pressure for your vehicle. This has a direct
influence on the parking characteristics of the
vehicle.
Use Parking Pilot for parking spaces that are:
Rparallel or at right angles to the direction of
travel
Ron straight roads, not bends
Ron the same level as the road, e.g. not on the
pavement
Detecting parking spaces
Objects located above the detection range of
Parking Pilot will not be detected when the park-
ing space is measured. These are not taken into
account when the parking procedure is calcula- ted, e.g. overhanging loads, tail sections or load-
ing ramps of trucks.
GWARNING
If there are objects above the detection range:
RParking Pilot may steer in too early
Rthe vehicle may not stop in front of these
objects
You may cause a collision as a result. There is
a risk of an accident.
If objects are located above the detection
range, stop and deactivate Parking Pilot.
For further information on the detection range
(
Ypage 174).
Parking Pilot does not assist you parking in
spaces at a right angle to the direction of travel
if:
Rtwo parking spaces are located directly next
to one another
Rthe parking space is directly next to a low
obstacle such as a low curb
Ryou forward-park Parking Pilot does not assist you parking in
spaces parallel with or at a right angle to the
direction of travel if:
Rthe parking space is on a curb
Rthe system reads the parking space as being
blocked, for example by foliage or grass pav-
ing blocks
Rthe area is too small for the vehicle to maneu-
ver into
Rthe parking space is bordered by an obstacle,
e.g. a tree, a post or a trailer
:Detected parking space on the left
;Parking symbol
=Detected parking space on the right
Parking Pilot is activated automatically when
driving forward. The system is operational at
speeds of up to approximately 22 mph
(35 km/h). While in operation, the system inde-
pendently locates and measures parking spaces on both sides of the vehicle.
Parking Pilot will only detect parking spaces
which are:
Rparallel or at right angles to the direction of
travel
Rthat are parallel to the direction of travel and
at least 59 in (1.5 m) wide
Rthat are parallel to the direction of travel and
at least 39.5 in (1.0 m)longer than your vehi-
cle
Rat right angles to the direction of travel and at
least 39.5 in (1.0 m) wider than your vehicle
iNote that Parking Pilot PARKTRONIC cannot
measure the depth of parking spaces if they
are at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit into the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol ;as a
Driving systems171
Driving and parking
Z

Canceling Active Parking Pilot
XStop the movement of the multifunction
steering wheel or steer yourself.
Parking Pilot is canceled immediately. The
Parking
PilotCanceledmessage appears
on the multifunction display.
or
XPress the Parking Assist PARKTRONIC button
(Ypage 176).
Parking Assist PARKTRONIC is switched off
and Parking Pilot is immediately canceled.
The Parking Pilot Canceled
message
appears on the multifunction display.
Parking Pilot is canceled automatically when:
Rthe electric parking brake is engaged
Rtransmission position jis selected
Rparking using Parking Pilot is no longer pos-
sible
Ryou are driving faster than 6 mph (10 km/h)
Ra wheel spins, ESP®intervenes or fails. In
such cases the ÷warning lamp lights up in
the instrument cluster
A warning tone sounds. The parking symbol dis-
appears and the multifunction display shows the
Parking Pilot Canceled
message.
When Parking Pilot is canceled, you must steer
and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator again.
Parking Assist PARKTRONIC
Important safety notes
Parking Assist PARKTRONIC is an electronic
parking aid with ultrasound. It monitors the area
around your vehicle using six sensors in the
front bumper and six sensors in the rear
bumper. Parking Assist PARKTRONIC visually
and audibly indicates the distance between your
vehicle and an object.
Parking Assist PARKTRONIC is only an aid. It is
not a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking and
exiting a parking space. Make sure that there
are no persons, animals or objects in the maneu- vering area while maneuvering and parking in/
leaving parking spaces.
!When parking, pay particular attention to
objects above or below the sensors, such as
flower pots or trailer drawbars. Parking Assist PARKTRONIC does not detect such objects
when they are in the immediate vicinity of the
vehicle. You could damage the vehicle or the
objects.
The sensors may not detect snow and other
objects that absorb ultrasonic waves.
Ultrasonic sources such as an automatic car
wash, the compressed-air brakes of a truck or
a pneumatic drill could cause Parking Assist
PARKTRONIC to malfunction.
Parking Assist PARKTRONIC may not function
correctly on uneven terrain.
Parking Assist PARKTRONIC is activated auto-
matically when you:
Rswitch on the ignition
Rshift the transmission to position h,k or
i
Parking Assist PARKTRONIC is deactivated at
speeds above 11 mph (18 km/h). It is reactiva-
ted at lower speeds.
Range of the sensors
Parking Assist PARKTRONIC does not take into
account obstacles located:
Rbelow the detection range, e.g. people, ani-
mals or objects.
Rabove the detection range, e.g. overhanging
loads, tail sections or loading ramps of trucks.
:Sensors in the front bumper, left-hand side
(example)
174Driving systems
Driving and parking

!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
:Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
;White guide lines without steering input,
vehicle width including the exterior mirrors
(static)
=Yellow guide lines for vehicle width including
the exterior mirrors, for current steering
input (dynamic)
?Yellow lanes marking the course the tires
will take at the current steering wheel angle
(dynamic)
AYellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
BVehicle center axle (marker assistance)
CBumper
DRed guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicle
When the transmission is shifted to position k,
guide lines appear in the camera image.
The distance specifications only apply to
objects that are at ground level.
EFront warning display
FRear warning display
GAdditional vehicle icon as Parking Assist
PARKTRONIC measurement operational
readiness indicator
Vehicles with Parking Assist PARKTRONIC:
When Parking Assist PARKTRONIC is opera-
tional, vehicle icon (
Ypage 175), appears on the
multimedia system display G. If the Parking
Assist PARKTRONIC warning displays are active
or light up, warning displays Eand Fare also
active or light up correspondingly on the multi-
media system display.
178Driving systems
Driving and parking

On vehicles with height-adjustable chassis,
depending on technical conditions, leaving the
standard height can result in:
Rinaccuracies in the guide lines
Rinaccuracies in the display of generated
images (top view)
Activation conditions
The image from the 360° camera appears if:
Rthe multimedia system is switched on
Rthe360° Camerafunction is switched on
If you are driving faster than at a moderate
speed and you turn on the 360° camera, a warn-
ing message appears.
The warning message disappears if:
Ryou are again driving at a moderate speed The 360° camera is then activated
Rthe message is confirmed with the %but-
ton
Switching the 360° camera on and off
using the button
XTo switch on: press button:.
Depending on whether transmission position
h ork is selected, the following appears:
Ra split screen with top view and the image
from the front camera or
Ra split screen with top view and the image
from the rear view camera
XTo switch off: press button:.
Activating the 360° camera using
reverse gear
The 360° camera images can be automatically
displayed by engaging reverse gear.
XMake sure that the Activation by R gearfunction is selected on the multimedia system
(see the Digital Operator's Manual).
XTo show the 360° camera image: engage
reverse gear.
The multimedia system shows the area
behind the vehicle in split-screen mode. You
see the top view of the vehicle and the image
from the rear view camera.
You cannot stop the 360° camera display if
reverse gear is engaged.
Selecting the split-screen view or full
screen mode
Switching between split screen views:
XTo switch to the line with the vehicle icons:
slide 5the controller.
XTo select a vehicle icon: turn the controller.
Switching to full screen mode:
XTurn and press 180°Viewwith the controller.
The full screen option is only available in the fol-
lowing views:
RTop view with picture from the rear view cam-
era
RTop view with picture from the front camera
Multimedia display
Important safety notes
The camera system may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations:
Runder the front and rear bumpers
Rvery close to the front and rear bumpers
Rin close range above the handle on the trunk
lid
Rvery close to the exterior mirrors
Rin the transitional areas between the various
cameras in the virtual top view
!Objects not at ground level may appear to
be further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
182Driving systems
Driving and parking

XConnect positive terminal:on your veh icleto positive terminal ;of donor battery Cusing the
jumper cable, Always begin with positive terminal :on your own vehicle first.
XStart the engine of the donor veh icleand run itat idling speed.
XConnect negative terminal =of donor battery Cto earth point ?of your vehicle using the
jumper cable. beginning with donor battery Cfirst.
XStart the engine.
XBefore disconnecting the jumper cables, let the engine run for several minutes.
XFirst, remove the jumper cables from ground point? and negative terminal =, then from pos-
itive clamp :and positive terminal ;. Begineach time at the contacts on your own vehicle first.
XClose cover Aof positive terminal :after removing jumper cables.
XFold panel Bshut.
XHave the battery checked at a qualified specialist workshop.
Jump-starting isnot cons idered to bea normal operating condition.
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWAR NING
You can no longer steer the veh icle ifthe
steering wheel lock has been engaged. There
is a risk of an acc ident.
Alwa ysswit ch off the ignition when to wingthe
veh icle wit h a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 343).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the foll owing or similar sit-
uations:
Rwhen to wingthe vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. Ifthe electric parking brake is faulty,
vis ita qualified specialist workshop.
!Secure the tow rope or tow bar to the to wing
eye only. Otherwise, the vehicle could
become damaged.
310Towing and tow-starting
Breakdown assistance

!Do not use the towing eye for recovery. This
could damage the vehicle. If in doubt, have
the vehicle recovered using a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!Shift the automatic transmission to position
i and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
j, which could damage the transmission.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
i when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position i, have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in
the ignition lock
Rcannot release the electric parking brake
Rcannot shift the automatic transmission to
position i
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 82). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular care when removing the rear cover.
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the retainer
(Ypage 300).
XPress the mark on cover:inward and
remove.
XScrew in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
Towing the vehicle with the rear axle
raised
Only vehicles without 4MATIC can be towed
with the rear axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!Vehicles with automatic transmission must
not be towed with the rear axle raised. The
Towing and tow-starting311
Breakdown assistance
Z