MERCEDES-BENZ C-CLASS COUPE 2019 Owner's Manual

at
thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( 0013 page309) ormanuall y(0013 page309 ).
Onl ymak eemer gency callsifyo uor other sar e
in need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emer gency
cal lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall . 0009
Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated
af te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers. The
SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. 0007
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call 0007
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second. Multimedia
system 309

The
emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent erser vice prov ider .
R Onthebasis ofthecall, theser vice prov ider
decide swhe ther itis neces saryto cal lre s‐
cue teams and/ orthepolice totheacciden t
sit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. 0007
Dialth elocal emergency num beron your
mob ilephon e. End
inganunin tentional emergency call 0007
Select 0076onthemultifunc tionsteer ing
wheel. Depressbutt onforse veralseco nds.
Data transf eroftheMer cedes- Benzemer‐
ge ncy callsystem
In theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data
R GPS position dataon thero ute(a few
300 feet (hundr edmeters)bef oreth einci‐
dent )
R Direct ion oftra vel
R Vehicle identif ication number
R Vehicle drive type
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther theemer gency callwa sinitiat ed
manually oraut omatically
R Time oftheacciden t R
Languag ese tting onthemultimedia system
Dat atra nsmit tedis vehicle information. Foran y
qu estion sabout thecollect ion,useand shar ing
of theeCall system data,please contact MBU‐
SA 'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rCa nada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-000.
Cu stomer requ ests forco veredinf ormation
should besubmitt edvia thesame chann els.
Fo raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbecalled up
R Avo ice con nection totheve hicle occupants
can beestab lished 31
0
Multimedia system

Online
andInterne tfunctions Int
erne tconnection Inf
ormat iononconnecting totheInt erne t 000A
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. 0007
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. 000A
WARNIN GRisk ofdist ra ction from oper‐
ati ng mob ile commu nication equipme nt
whi letheve hicle isin mo tion
If yo uoper atemob ilecomm unic ationeq uip‐
men twhen drivin g,youwill bedistract ed
fr om thetra ffic situat ion.This could also
cause youto lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
ve hicle isstatio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle.
The Interne tfunct ionscanonlybe used toalimi‐
te ddeg reewhils tdr iving.
Fu nction ofthecomm unicationmodule
On vehicles withabuilt-in communication mod‐
ule, theInt erne tcon nect ionises tablished viaan
int egratedSIM card. To
use Inte rn et acc ess viathecomm unication
module thefo llo wing condition smus tbe met:
R The vehicle iseq uipped withaper manent ly
ins talled com munic ationmodule.
R Mer cedes meconnectis act ive and ready for
oper ation.
R Mer cedes meconn ectisactiv ated forInt er‐
ne taccess.
R Cou ntrydepe ndent :dat avo lume via
Mer cedes meconnectis available.
If th edat avo lume limitisreac hed, theav ailabil‐
ity ofMer cedesme connectser vices islimit ed.
The datavo lume mustbe pur chased via
Mer cedesme connect.
0009 Con tact an author ized Mercedes-B enzCen‐
te rto find outwh ether itis possible topur‐
ch ase datavo lume inyour count ry.
Es tablish inganInterne tconnect ion
Mult imedia system:
0018 Connec t 0007
Forex am ple, selec tz Browser . Mult
imed iasystem 31
1

0009
The multimedia system usually establishes
th eInt erne tcon nect ionautomaticall y.Ifth e
multime diasystem isno tcon nect edtothe
Int erne t,th eInt erne tcon nect ionises tab‐
lished whenanInterne tapplication isused.
0009 The availabilit yof we bbr ows ersis count ry-
dependen t. Connection
status Co
nne ctio nst atus overview 1
Displa yof existin gcon nection Displa
yingtheconnecti onstatus
Mul timedi asy stem:
0018 System 0019
ö Connec tivity 0007
Select Internet Status .
0009 Inthecase ofacon nect ionviathecomm uni‐
cation module thefo llo wing status informa‐
tio nis sho wn:
R Type ofnetwork
R Status online /offline Mer
cedes-B enzApps Calling
upMer cedes-B enzApps
Re quirement s:
R The regis tration forth euse ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sand conditions have been
con firm ed.
Multimedia system:
0018 Connec t0019
00C0 Mercedes- BenzApps 0007
Select anapp. 0009
The available featur esarecoun try- depend‐
ent .
Licen sefees ma ybe applicable.
Oper ating Mercedes-Benz Appsusing voice
contr ol
Re quirement s:
R The regis tration forth euse ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sand conditions have been
con firm ed.
The 0054 symbol indicatesthat aMer cedes-
Ben zapp canbeused viavoice con trol. 0007
Selec ta Mer cedes -Benz app.
The app men uis displa yed. 0007
Touse voice contr ol:select 0054Lan-
guage. 0007
Sayth equ estion orcomm and.
0009 Voice con trol isno tav ailable inall coun tries
and languages. 31
2
Multimedia system

We
bbr ow ser Calling
upawe bpag e 000A
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. 0007
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. Multimedia
system:
0018 Connec t0019
z Browser
0019 z Enter URL 0007
Entera we baddr ess.
0009 The func tion iscount ry-de pende nt. 0007
Tofinish theentr yand callupthewe b‐
sit e:select 0054.
Sho wing/hiding thewe bbr ows ermenu
If yo ucall upawe bsit eby selecting alink ,fo r
ex am ple, thewe bbr ows ermenu ishidden. 0007
Tosho w/hide: press the0038 button.
0009 The webbr ows ersuppor tsvideo playbac k.
0009 Nowebsit esorvideos aredispla yedwhile
th eve hicle isin mo tion. We
bbr ow ser overview 1
URL entry
2 Bookma rks
3 Webpag e,bac k
4 Webpag e,forw ards
5 Options
6 Closes thebr ows er Multimedia
system 31
3

Callin
gup webbr ow ser options
Multimedia system:
0018 Connec t0019
z Browser
0019 Z Option s
The follo wing functionsar eav ailable:
R Refr esh Page /Canc el
R Zoom
R Browser Settings
R DeleteBr owser Data 0007
Select anoptio n. 0007
Mak eth edesir edchang estothese ttings.
Calling upthewe bbr ow ser settings
Multimedia system:
0018 Connec t0019
z Browser
0019 Z Option s0019
Browser Setting s
The follo wing functionsar eav ailable:
R BlockPop- Ups
R Activate Javasc ript
R Allo wCook ies 0007
Activate0073 ordeacti vate 0053 thefunc tion. Dele
ting brow ser data
Multimedia system:
0018 Connec t0019
z Browser
0019 Z Option s0019
Delet eBrowser Data
The follo wing option sar eav ailable:
R All
R Cache
R Cook ies
R Entered URLs
R FormDat a 0007
Select anoptio n. 0007
Select Yes.
Ma nagi ngbookm arks
Multimedia system:
0018 Connec t0019
z Browser
0019 ß Bookmarks
Selecting abookmar k 0007
Select anent ry. Cr
eat ing abookm ark 0007
Sele ctAdd New Bookmark. 0007
Entera URL andaname. 0007
Select ¡.
Editin gaboo kmar k 0007
Highl ightabookmar k. 0007
Select p. 0007
Select Edit . 0007
EnteraUR Land aname . 0007
Select ¡.
De leting abo okmar k 0007
Highlight aboo kmar k. 0007
Select p. 0007
Select Dele te. 0007
Select Yes.
Cl os ingthe brow ser
Multimedia system:
0018 Connec t0019
z Browser 0007
Select åCloseBrowser . 31
4
Multimedia system

Int
erne tra dio Cal
ling up Inte rn et radio
Re quirement s:
R The Interne tra dio service isactiv ated.
R The datavo lume isavailable.
De pen dingon thecount ry,dat avo lume may
need tobe pur chased.
R Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
The service sar ecou ntry-dependen t.
Fo rmor einf ormation, consultanauthor ized
Mer cedes-B enzCent er.
Multimedia system:
0018 Radio 0019
Þ Radio Source 0007
Select TuneIn Radio.
The Interne tra dio displa yappear s.The last
st atio nse tst ar ts pla ying .
0009 The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. In
te rn et radio overvie w 1
Inte rn et radio prov ider
2 Selec tedcat egor y
3 Displa y(if con nectedto privat euser
accoun t)
4 Datatra nsf errate
5 Current statio nis stor ed asafa vo rite
6 Addition alinf ormation onthecur rent statio n Select
ingand connect ingInterne tra dio sta‐
tion s
Mul timedi asy stem:
0018 Radio 0019
Þ Radio Source
0019 TuneIn Radio0019
00D3 Search 0007
Select acat egor y. 0007
Select ast atio n.
The connectionis es tablished automatic ally.
or 0007
Select EnterAddress orPOI . 0007
Enterast atio nnam eusin gth eent ryfield.
0009 Arelativ elylar ge volume ofdat acan be
transmit tedwhen usingInterne tra dio.
Sa ving/dele tinganInterne tra dio station as
a fa vo rite
Multimedia system:
0018 Radio 0019
Þ Radio Source
0019 TuneIn Radio 0007
Select ast atio n. Mult
imed iasystem 31
5

0007
Press and hold thecent ralcon trol elemen t
unt ilan audible signalsound s.
The ß symbol appearsby thest atio n
nam e. 0007
Select ß Favorites.
The listof save dfavo rite statio nsappear s.
or 0007
Creat ean acc oun tfo rth eonline prov ider
(T uneIn radio) andthen log inon themulti‐
media system.
Yo ur favo rite sar eim por tedto themultimedia
sy stem.
Dele ting favo rite s 0007
Select ß Favorites. 0007
Select ast atio n. 0007
Press and hold thecent ralcon trol elemen t
unt ilan audible signalsound s.
The ß symbol bythest atio nnam edisap‐
pear s. Se
tting Interne tra dio optio ns
Mu ltimed iasystem:
0018 Radio 0019
Þ Radio Source
0019 TuneIn Radio0019
Z Option s
The follo wing option sar eav ailable:
R Select Stream: selectth est re am qualit y.
R Login toTuneIn Account :log into your
Tu neIn user acco unt.
R Log Outof Accou nt:log ou tof your TuneIn
us er acco unt. 0007
Select anoptio n. Medi
a Au
dio mode In
fo rm ation ontheaud iomod e 000A
WARNIN GRisk ofdist ra ction whenha n‐
dl ing data stor ag emedia
If yo uhan dleadat ast or ag emedium while
dr iving, your att entio nis div ertedfrom the tr
af fic condi tions.Thi scou ldalso cau seyou
to lose control of theve hicle. 0007
Onlyhandle adat ast or ag emedium
when theve hicle isstatio nary. Pe
rm issible file systems:
R FAT32
R exFA T
R NTFS
Pe rm issible datast or ag emedium:
R SD card
R USB stor ag ede vice
R iPod ®
/iPhone ®
R MTP devices
R Blue tooth®
audio equipme nt
0009 Obse rveth efo llo wing notes:
R The multimedia system suppor tsatot al
of up to50,000 files.
R Dat ast or ag emedia upto2TB aresup ‐
por ted(32‑ bitaddr essspace). 31
6
Multimedia system

Sup
portedfo rm ats :
R MP3
R WMA
R AAC
R WAV
R FLAC
R ALAC
0009 Obser vethefo llo wing notes:
R Due tothelar ge variet yof available
music files rega rding encoder s,sam pling
ra tesand datara tes, pla ybac kcanno t
alw aysbe guar anteed.
R Due tothewide rang eof USB device s
av ailable onthemar ket,play bac kcann ot
be guar anteed forall USB devices.
R Cop y-pr otect edmusic files orDRM
enc rypte dfiles can notbe playedbac k.
R MP3 players mus tsupp ortMedi aTr ans ‐
fe rPr oto col (MT P). Ma
nuf actu redunder license from Dolb yLabor a‐
to ries. Dolb y,Dol byAudio and thedouble-D sym‐
bol aretrademar ksofDolb yLabor ator ies. Gr
aceno te,th eGr aceno telogo andlogotype,
"P ow ered byGracen ote", MusicID andPlaylist
Plus areeit her regis tere dtrademar ksortrade‐
mar ksofGraceno te,Inc .in theUn ited States
and/ orother countr ies.
No teson cop yright
Au dio files that youcr eat eor repr oduce yourself
fo rpla yba ckarege ner ally subject tocop yrigh t
pr otect ion. Inman ycount ries, repr oduction s,
eve nfo rpr ivat euse, areno tper mitt edwithout
th epr ior con sent ofthecop yright holder .Mak e
sur eth at youkn ow about theapplicable copy‐
ri ght regulations andthat youco mp lywit hth ese. Multimedia
system 317

Ac
tiv atin gmedi amode
Mu ltimed iasystem:
0018 Media 0019
à Media Sources 0007
Select amedia source.
Pla yable music files arepla yedbac k.
Inser ting/r emo ving anSD card 000A
DANG ER Risk offata linj uryfrom swal‐
lo wing SDcards
SD cardsaresmall parts.
The ycould beswallo wedand lead tochok‐
ing. 0007
Keep SD cardsout ofthere ac hof chil‐
dr en. 0007
Seek medic alatt ent ion immed iatelyif
an SD cardhas been swallo wed. 000E
NO
TEDama gedue tohigh temp eratur es High
temp eratur esma ydamag eth eSD card. 0007
Remo vetheSD cardaf te ruse and take
it out oftheve hicle. Multimedia
system:
0018 Media 0019
à Media Sources
0019 Mem. Card
Inser ting
The multimedia connect ionunit islocat edinthe
st ow agecom partment unde rth ear mr est. 0007
Inser tth eSD memor ycar dint oth eSD card
slo tuntil iteng ages. The side withth econ ‐
ta cts mus tfa ce down wards.
Pla yable music files arepla yedbac k.
Re mo ving 0007
Pres sth eSD card. 0007
Remo vetheSD card. 31
8
Multimedia system