MERCEDES-BENZ C-CLASS COUPE 2021 Owner's Manual

#
EnterthePIN that issho wnontheex tern al
de vic e's displa yon themultimedia system. #
Select Continue.
Connecting usingabutt on #
Select ¥Connec tvia WPS PBC. #
Press theWPS buttonon thede vice tobe
con nectedor select Connec t. #
Select Continue inthemultimedia system.
Connecting usingasecur itykey #
Select Connect DevicetoVeh icleHotsp ot.
A secu rity keyis disp laye d. #
Select theve hicle from thede vice tobe con ‐
nec ted. The vehicle isdispla yedwit hth e
SSID MBHotsp otXXX XX. #
Enterthesecur itykeywhic his sho wninthe
media display on thede vice tobe con nected. #
Conf irm theent ry.
Connect ingusin gNFC #
Sele ctConn ection viaNFC. #
ActivateNFC onthemobile device (see the
manuf acturer'soper ating instructions). #
Bring themobile device intoth eNFC area of
th eve hicle (/page27 7). #
Select Done.
The mobi lede vice isno wconnect edtothe
multime diasystem hotspo tvia NFC.
Gener atingane wsecur itykey: #
Select Set UpHotsp ot. #
Select Genera teSecu rityKey.
A connecti onwillbe established withth e
ne wly crea tedsecur itykey. #
Tosave asec urity key:select Save.
When ane wsecur itykeyis save d, all existin g
Wi -Fi conne ctionsareth en discon nected.If
th eWi -Fi conne ctionsarebe ing re-es tab‐
lished, thene wsecur itykeymus tbe entere d. Mana
gingCOMAND Touc hde vic es Re
quirement s:
R The COMAND Touc happ isins talled onthe
ex tern al de vic e(e. g.table tor smar tphon e). R
Wi-Fi isacti vated(/ page23 7) and themul‐
timedia system iscon figur edasaWi -Fi hot‐
spo t(/ page 238).
Mul timedi asy stem:
4 System 5
COMAND Touch
Connecting andauthor izing ane wde vice #
Select AuthorizeaNew Devic e. #
Select Connec tNew Devic e. #
Enterth esecur itykeyin theex tern al de vic e.
The Please start COMA NDTouc hon your
devi ceand follow theins truct ions.mes sage
appear s. #
Select Con tinue. #
The connectionre qu estfr om thede vice
Acc ept. #
Enterth ePIN shownontheex tern al de vic e.
The devic eis aut hor ized.
Au thorising aconnect eddevice #
Sele ctAut hori zeaNew Device.
The devic es already connectedar edispla yed. Multimedia
system 239

#
Select Continu eUsi ngConnected Devices.
The Plea se star tCO MAND Touchon your
dev iceand follow the instru ctions .mes sage
appear s. #
Select Con tinue. #
The connectionre qu estfr om thede vice
Acc ept. #
Enterth ePIN shownontheex tern al de vic e.
The devic eis aut hor ized.
De-a uthor izin gth ede vice #
Sele ctan aut hor ized devic efrom thelis t.
A pr om ptwill appear askingwhe ther you
wo uld liketo de-aut horize theselect ed
de vice. #
Select Yes.
The device isde-aut horized. Ac
tiv atin g/deac tivatin gch ild safetyloc k Multimedi
asy stem:
4 System 5
Parent alContr ol
Loc king orunloc kinganextern al de vic e #
Select anextern al de vic e. #
Select Lock.
The devic econ nectedvia theCO MAND
To uc happ isloc ked0073 orunloc ked0053. Sy
stem langu age No
teson thesy stem langu age
This function allowsyouto determ ine thelan‐
guag efo rth emenu displaysand thena vig ation
announ cements.The select edlanguag eaf fects
th ech aract ersav ailable forentr y.The navig ation
announc ementsar eno tav ailable inall lan‐
guag es.Ifalang uageis no tav ailable, thena vig a‐
tion announ cementswill beinEn glish. Se
tting thesy stem langu age
Multi media system:
4 System 5
Language #
Setth elanguag e.
% Ifyo uar eusin gArabic mapdata,thete xt
inf ormati oncan also be sho wninArab icon
th ena vig ation map.Todo so, select 

Data
impor tand expor t Dat
aim por t/expor tfunc tion
The follo wing functionsar epossible :
R Trans ferring datafrom one system orvehicle
to ano ther system orvehicle.
R Creating abac kupcop yof your per son aldat a
and loadin git ag ain.
R Protect ing your per son aldat aag ains tun wa n‐
te dex por twit hPIN protect ion.
% Please note that theNTFS file system isno t
suppor ted. The FAT32 file system isrecom‐
mend ed.
Im por ting /expor tingdata
* NO
TELos sof data due toprematur e
re mo val #
Donotre mo vethedat ast or ag e
medium whendatais being expor ted.
Mer cedes- Benzis no tliable foran yloss of
dat a. Re
quirement s:
R The vehicle isstatio nary.
R The ignition isswitc hedonortheve hicle has
been star ted.
R The SDcardis inser ted(/ page30 1) or the
USB device isconnec ted(/ page302).
Multimedia system:
4 System 5
System Backup #
Select Import DataorExport Data.
Im por ting #
Select adat ast or ag emedium.
A pr om ptappear sask ing whe ther youre all y
wish tooverwr ite th ecur rent data.If da ta
or iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
% Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. #
Enterth efo ur -di git PIN. #
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Re
quirement s:
To unlo ckthePIN:
R Ther eis an Interne tcon nect ion.
R AMer cedes meaccoun tex ists at htt ps:/ /
me. secur e.mercedes -benz.com.
R The Perso nalization service isact ive
(/ page24 2).
Mul timediasystem:
4 System 5
PIN Protec tion
Se tting thePIN #
Sele ctSet PIN. #
Entera fo ur -di git PIN. #
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e. Multimedia
system 24
1

Cha
nging thePIN #
Sele ctChang eSet tings. #
Enterth ecur rent PIN . #
Select Chang ePIN . #
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Sele ctCh ange Setting s.
Co nfirm with thePIN. #
Select ProtectData Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select Unbloc kPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN. %
The availabilit yof this func tion iscoun try
depen dentandmayno tbe available inyour
co unt ry.
Alt ernati vely,yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
4 System 5
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. #
Select Display Profile Select ion afterStart . #
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile #
Select GuestProfile orindividual profile 003B.
% Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon. Au
tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles areav aila‐
ble. #
Select Automat icSyn chron izat ion. #
Activate0073 ordeacti vate 0053 thefunc tion.
% Formor einf ormation aboutimpor ting/
ex por tinguser profiles (/ page24 3).
Cr ea tin gause rpr ofile
Mu ltimed iasystem:
4 System 5
g Person alization
5 Create Profile #
Entera name. #
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment. 24
2
Multimedia system

Im
por ting/e xportin gauser profile
Re quirement s:
R Ther eis an Interne tcon nection .
R AMer cedes meacco untexists at htt ps:/ /
me. secur e.mercedes -benz.com.
R The Perso nalization service isact ive.
R The func tion isavailable inyour count ry.
Multimedia system:
4 System 5
g Person alization
5 Manual Export/ Import
Im por ting auser profile #
Select Import Profiles fromServer.
The Theprofile dataimport overwrit esall
exist ingprofile data.Doyou want tocon -
tinue? messag eappear s. #
Select Yes.
User profiles areim por ted.
Expor tingauser profile #
Select Export Profiles tothe Serv er.
User profiles areex por ted. %
Onlyindividual profiles can beimpor tedor
ex por ted. The individual profiles arealw ays
coll ectiv elyimpor tedor expor ted.
% Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted.
Se tting user profile options
Multimedia system:
4 System 5
g Person alization #
Highlight apr ofile. #
Select ¥option s.
The follo wing option sar eav ailable:
R Renam e
R Delete
R Reset
% The gues tpr ofile can notbe dele tedor
re nam ed. So
ftwa reupdat es Inf
ormation onsof twareupdat es
The multimedi asy stem displa ysacor responding
messag ewhen asof twareupda teisavailable.
The availabilit yof this func tion isdepen denton
th ecount ry.
Depen dingon thesour ce,youcan perform
va rious updates: Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Na
vig ation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. aUSB flash drive Na
vig ation maps %
Softwareupd ates via mobil ephone requ ire
an act ive Int erne tcon nection forth eve hicle.
This isno tav ailable inall coun tries. Forfur‐
th er information oncon nect ingtotheInt er‐
ne t,see (/page296). Multimedia
system 24
3

Ad
vantag esofsof twareupd ates
Sof twareupdat esensur eyo ur vehicle's tech nol ‐
ogy isup -to-d ate.
In orde rto cons tantl yimpr ovethequ alit yof our
ser vices youwill recei vefutur esof twareupd ates
fo ryo ur mult imed iasystem, theMer cedes me
con nect services andyour vehicle's communica‐
tion module. Thesewillbesent toyouvia the
mobil ephone connection inyour vehicle and,as
an option, installed automat ically.Yo ucan mon i‐
to rth est atus ofyour sof twareupdat eson the
Mer cedes mePortal and find informati onabou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R Con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R Improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R Keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp s:// me. secure.m erced es-
ben z.co m Car
rying out softwareupd ates
Re quirement s:
R Ther eis an Interne tcon nection
(/ page296).
R Foraut omat icso ftwa reupdat es:your
ve hicle hasaper manent lyins talled com mu‐
nic ation module.
Multim ediasystem:
4 System 5
Soft ware Update
Au tomatic softwa reupdat es #
Activate0073 Auto matic Onl ine Update.
The softwareup dateswill bedownloaded
and installed automat ically.
The current status ofthesof twareupdat eis
displa yed.
Manu alsof twareupd ates #
Switc hof f0053 Auto matic OnlineUpdate. #
Select asof twareupdat efrom thelis tand
st ar tth eupdat e. Ac
tiv atin gaso ftwa reupdat e #
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,other wise the
secur ityofyour mult imed iasystem cann otbe
ensur ed.
% Ifaut omatic onlineupdatesareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(/ page24 4).
As soo nas asy stem updat eis available for
do wnload, acor responding messageappea rson
th emedia display.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The system updat ewill bedownloaded inthe
bac kground .
R Detail s
In fo rm atio nabout thepending system
updat eis displa yed.
R Later 24
4
Multimedia system

The
system updat ecan bedownloaded man‐
ually atalat er time (/page24 4).
Yo uwill beinformed when thedo wnload iscom‐
ple teand thesy stem updat eis ready forins talla‐
tion .
% Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning .
R Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th esy stem updat eis
ins talled. Themultim ediasystem cann otbe
oper ated dur ing theins tallation andvehicle func‐
tions arere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themultimedia system displa y.Con ‐ sult
aqu alif ied spec ialistwo rkshop toresol ve
th epr oblem. Re
setfunction Multimedia
system:
4 System 5
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones #
Select Yes.
If PIN protect ion isactiv ated, apr om ptappear s
ask ing ifyo ualso wish torestor eth is to thefa c‐
to ry settin gsdur ing are se t. #
Select Yes. #
Enterthecur rent PIN .
The PINisrese t.
or #
Select No.
The current PIN stay sth esame afte rre se t‐
ting. %
Ifyo uha ve forg ottenyo ur PIN ,an aut hor ized
Mer cedes-Ben zCen tercan deactivateth e
PIN protect ion foryo u.
A pr om ptappear sag ain asking whe ther you
re all ywish torese t. #
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. Fi
t& Hea lthy ENE
RGIZIN GCOMF ORT Ov
ervie wof theENER GIZIN GCOMF ORTpr o‐
gr am
Pr ogr am overview
R Refresh: Canmaketa rgeted chang estothe
int erior climat eto refresh vehicle occupants.
Cooling airflow and ionizat ion purifytheair .
The vehicle interior isillu minat edwithcool
color sand theseat isventil ated .
R Warmth:Can increase thecomf ortle ve lof
th eve hicle occupants. Thevehicle's panel,
seat andsteer ing wheel heating prov ide cozy Multim
ediasystem 24
5

wa
rmth.The airis pu rified using ionizat ion
and apleasant fragr ance isreleased. The
ve hicle interior isillu minat edwithwa rm light ‐
ing.
R Vitali ty:Can coun tera ct dimini shing atten‐
tiv enes sin mono tonou sdr ivi ng situa tions.
Fa st-pa ced music and avit alizi ng mas sage
pr ov ide invigorating stimulatio nfo rth eve hi‐
cle occupants. Theairispur ified using ioni‐
zation andapleasa ntfragr ance isreleased.
The vehicle interior isillu minat edwithast im‐
ulatin ghue and theseat isventil ated .
R Enjoymen t:Ca npr omo teaposit ive moo din
th eve hicle occupants aswellas men taland
ph ysical rege ner ation. Mod erately fast musi c
is pla yedand amassag epr og ram isactiv a‐
te d. The airispur ified using ionization anda
pleasant fragr ance isreleased. Thevehicle
int erior isillu minat edwithamicable lighting.
R Wellbeing: Canaidtheph ysical and men tal
re lax ation ofvehicle occupants. Abac kmas‐
sag ecombined withlocal warmthprov ide
re lax ation .The airispur ified using ionization
and apleasant fragrance isreleased. The
audio playerpla ysselections ofcalming music
andtheve hicle interior isillu minat ed
wit hpleasa ntlighting.
R Traini ng:Cancount eract theonse tof mus‐
cle tensi on, limbs falling asleep orstre ss wit h
ta rgeted relax ation orstimulatio nex ercises.
The exercises aredemon stra tedin shor tvid‐
eos. Theairispur ified using ionization anda
pleasant fragr ance isreleased. Thevehicle
int erior isillu minat edwithlighting appropri‐
at eto theex ercise.
% Please note that theav ailable prog rams and
th eassociat edfunc tionsdepend onyour
ve hicle equipment. Depending onyour
eq uipme nt,fe we rfunctions maybe availa‐
ble.
St arting theENER GIZIN GComf ortpr og ram
Re quirement s:
R The ignit ionisswitc hedon.
% ENE RGIZING Comfortis available approx‐
imat elyfive minut esafte rst ar tin gth emulti‐
media system. Multimedia
system:
4 Vehicle 5
ENE RGIZING Comfort
Selecting aseat #
Select SeatSelect ion. #
Select thedesir edseat orAll Seats 0073.
St arting apr og ram #
Select Refres h,Wa rmth, Vitality, Enjoym ent
or Wel l-being.
The select edprogr am willru nfo rte nminu tes.
Conf iguringapr og ram #
Call upfurther option sÜ forth edesir ed
pr ogr am. #
Switc hth efunc tionsincluded inthepr ogr am
on 0073 oroff0053.
St arting traini ng #
Select Training. #
Select MuscleRelaxati on,Mus cleStimul a-
tion orBala nce.
The selected trai ning videostar ts and isdis‐
pla yedin themedia display. 24
6
Multimedia system

#
Select FullScree n:Vid eo.
The trai ning video isdispl ayed infull screen.
% Formor einf ormation onpau sing orskippi ng
th ro ugh videos,see (/page30 3).
If ,dur ing anact ive pr og ram, afunction requ ire‐
men tis no long erme t,acor responding message
appea rs.The activeprogr am iscanc eled. Na
vig ation Switc
hingnavig ation on Multimedia
system:
4 Navigation #
Alternativ ely:press the00CB button.
The map appear sand showscurrent vehicle
position 1. %
Ifaclimat econt rolse tting isch ang ed, acli‐
mat ebar appear sbr ief ly. Sho
wing/ hiding thena vig ation menu Re
quirement s:
R The map showstheve hicle's current posi‐
tio n. Mu
ltimed iasystem 24
7

Multimedia
system:
4 Navigation #
Tosho w:swipe lefton theto uc hpad orthe
To uc hCon trol.
or #
Slid eth econ troller tothelef t. #
Tohide: swiperight ontheto uc hpad orthe
To uc hCon trol. or #
Slid eth econ troller totheright.
% Tosho wor hide lowe rmenu leve ls, swipe or
slide tothelef tor right asman ytimes as
necessar y. Des
tinat ion entry Ent
ering aPOI oraddress &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad and
traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Me rcedes mecon‐
nect isavailable.
R Youha ve auser accoun tfo rth eMer cedes
me Portal.
R The serviceis available.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp s://
www .merced es.me
Mult imed iasystem:
4 Navigation #
Sho wthena vig ation menu. #
Select ªEnter Dest ination . 24
8
Multimedia system