battery MERCEDES-BENZ C-CLASS COUPE 2021 User Guide

R
Ifth e outside temp erature changes, ventila‐
tion mode au tomatical lyswitches toheating
mode or heating mode automatically
switches toventilation mode.
The stationary heater and theex haust gas outlet
are situated at theright-hand front wheel.
Switching thest ationary heater/ventilation
on/off via the air conditioning control panel &
DANG ER Risk of fata l injury due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case in enclosed spaces or if
th eve hicle gets stuck in sn ow,fo rex ample. #
Alw ays switch thest ationary heater off
in enclosed spaces without an air
ex traction sy stems, e.g. in garage s. #
Keep theta ilpipe and the area around
th eve hicle free from snow when the
engine or thest ationary heater are run‐
ning. #
Open a window on the windward side of
th eve hicle toensure an adequate sup‐
ply of fresh air. &
WARNING Risk offire due tohot station‐
ary heater components and exhaust
ga ses
Flammable materials such as lea ves, grass or
twigs may ignite. #
When thest ationary heater is swit ched
on, make sure that:
R hot vehicle parts do not come into
contact with flammable materials.
R theex haust gas can flow out of the
st ationary heater exhaust pipe
unhindered.
R theex haust gas does not come into
contact with flammable materials. *
NO
TEBattery discharge caused bysta‐
tionary heater or stationary ventilation
operation Ope
rating thest ationary heater or stationary
ve ntilation drains the batter y. #
After heating or ventilating theve hicle
twice, drive for a longer period of time. Re
quirements:
R The fuel tank is filled toat least there ser ve
le ve l. #
Set the desired temp erature using thew
button (/ page135). #
Press the& button.
The red or blue indicator lamp on button will
light up or go out.
The colours of the indicator lamp ha vethefo l‐
lowing meanings:
R Blue: stationary ventilation is switched on.
R Red:thest ationary heater is swit ched on.
R Yello w: the departure time is preselected. Climate control
13 9

Switching off immediately
#
Press and hold the^ button.
Overview of there mo tecont rol displa ys(sta‐
tiona ryheater/ventilation) 1
Stationary ventilation switched on
2 Stationary heater swit ched on
3 Selected departure time
4 Remaining time forth est ationary heater/
ve ntilation (in minu tes)
5 Stationary heater/ ventilation acti ve
6 Departure time acti vated
7 Signal stre ngth Fu
rther possible displa ys:
R Time: the activated departure time.
R Zero minutes: theru nning time forth est a‐
tionary heater is extended because the
engine has not yetre ached operating tem‐
perature when it is star ted.
R OFF: thest ationary heater/ ventilation is
switched off.
Re placing the remo tecont rol bat tery (sta‐
tiona ryheater) &
DANG ER Risk of fata l injuries if batteries
are swallo wed
Batteries contain toxic and cor rosive sub‐
st ances. Swallowing bat teries may cause
se vere internal burns within two hours.
There is a risk of fatal injur y. #
Keep batteries out of there ach of chil‐
dren. #
Ifth e co ver and/or lid of the battery
compartment does not close securel y, do not use
theke y and keep it away
from children. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
intoxic and cor ro‐
sive subs tances. #
Ta
ke dischar ged batteries to a
qu alified specialist workshop or to a
collection point for used batteries. Re
quirements:
R One CR2450 lithium battery Climate control
141

#
Push a pointed object into recess 1. #
Slide battery co ver2 backwards in the
direction of the ar row and remo vethe em pty
batter y. #
Insert new battery 3with the lettering
fa cing up wards. #
Slide battery co ver2 inthe opposite direc‐
tion tothe ar row onto there mo tecontrol
until the battery co ver engages. Re
ctifying problems with there mo tecont rol
fo r the stationary heater/ventilation
FA IL¨
¨ appea rson there mo tecont rol dis‐
play
Po ssible cause:
R The signal transmission between the trans‐
mitter and recei ver is malfunctioning. #
Change your position in relation totheve hi‐
cle, moving closer if necessar y.
FA IL appea rson there mo tecont rol display
Po ssible cause:
R The star ter battery is not suf ficiently
ch arge d. #
Char gethest ar ter batter y.
Po ssible cause:
R The fuel tank content is below there ser ve
fuel le vel. #
Refuel at the nearest filling station. FA
IL¯ ¯ appea rson there mo tecont rol dis‐
play
Po ssible cause:
R There is a malfunction in thest ationary
heater. #
Have thest ationary heater checked at a
qu alified specialist workshop. Air
vents Ad
justing the front air vents &
WARNING Risk of bu rns and frostbite
due tobeing too close tothe air vents
Ve ry hot or very cold air can flow from the air
ve nts. #
Makesure that all vehicle occupants
alw ays maintain a suf ficient di stance
from the air vents. #
If necessa ry, direct the air flow to
ano ther area of theve hicle interior. 14 2
Climate cont rol

St
arting theve hicle with theke y in the
ma rked space (emer gency operation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2,the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button.
Obser veany information rega rding display mes‐
sages that can be displa yed on the multifunction
displa y. St
arting theve hicle via Remo teOnline Serv‐
ices Cooling or heating
theve hicle interior before
st arting the jou rney
Ensu rethefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. 14 6
Driving and pa rking

Non-combus
ted fuel may get into the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightl y. #
Have the cause rectified immediately at
a qu alified specialist workshop. *
NO
TEReduced battery life due tofre‐
qu ent short-dis tance trips The
12V battery may not be suf ficiently
ch arge d when theve hicle is used only for
short-dis tance trips. This reduces the life of
th e batter y. #
Drive longer di stances regular lyto
ch arge the batter y. Note
s on driving with a roof load, trailer or
fully laden vehicle
When driving with a loaded roof luggage rack or
trailer as well as with a fully laden or fully occu‐
pied vehicle, theve hicle's driving and steering
ch aracteristics change. Yo
u should bear thefo llowing in mind:
R Do not exceed the permissible roof load and
to wing capacity. Also obser vethete ch nical
da ta inthe printed Owner's Manual.
R Evenly distribute thero of load, and place
heavy objects at the bottom. Also comply
with the no tes on loading theve hicle
(/ page 108).
R Drive attentivel y,and avoid sudden lypulling
aw ay, braking and steering as well as rapid
cornering.
Note s on driving on salt-treated roads
The braking ef fect is limited on salt-trea ted
ro ads.
Therefore, obse rveth efo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking dis tance can increase
conside rably or result in braking only on one
side
R maintain a much greater safe dis tance tothe
ve hicle in front To
remo vesalt build-up:
R brake occasionally while paying attention to
th e tra ffic conditions
R carefully depress the brake pedal at the end
of the journey and when starting the next
journey
Note s on aquaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulated on thero ad
sur face.
Obser vethefo llowing no tes during heavy precip‐
itation or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake carefully
% Also obser vethe no tes on regular lych ecking
wheels and tyres (/ page 399). Driving and parking
151

Sy
stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed
R the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is una vaila‐
ble.
R The interior pr otection and tow- aw ay protec‐
tion functions are not available.
R The function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause incon venience, i.e. it can‐ not be guaranteed
that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R The vehicle's non-operational time must be
ex tended.
R The Battery charge insufficient for standby
mode messa geappears in the media displa y.
% Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode
Multimedia sy stem:
4 Vehicle 5
î Vehicle settings
5 Standby mode
% This function is not available for all models. #
Activate Oor deacti vate ª the function.
When you activate the function, a prom pt
appears. #
Select Yes.
St andby mode is activated. 174
Driving and pa rking

Coupling up/uncoupling a trailer
&
WARNING Risk of inju ryfrom theve hicle
le ve l being changed
Ve hicles with le vel control sy stem: the
ve hicle le vel may be changed unin tentional ly,
e.g. by ot her persons. You may become trap‐
ped if you couple up or uncouple a trailer
while theve hicle le vel is changing. In addi‐
tion, other people could become trapped if
th eir limbs are between theve hicle body and
th e tyres or underneath theve hicle.
When coupling up or uncoupling a trailer,
make sure that: #
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R The ball neck is extended and engaged in a
secu rely loc ked position. Tr
ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R The trailer is connected cor rectl y.
R The trailer lighting sy stem is in working
order.
The functions of thefo llowing sy stems will be
af fected bya cor rectly connected traile r:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross Traf fic Alert
R Reversing camera
R 360° camera R
AIRMATIC
Coupling up a trailer
* NO
TEDama getothest ar ter battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Remo vethe co ver cap from the ball head and
st ore it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. Driving and parking
229

Te
lephone menu overview 1
Blue tooth ®
device name of the cur rently
connected mobile phone
2 Signal stre ngth of the mobile phone network
fo rth e cur rently connected and selected
mobile phone
3 Battery status of the cur rently connected
and selected mobile phone
4 ¢ (telephone ready) or w(call active) 5
Contacts (/page 310)
6 Call list (/ page 312)
7 Text message
8 One mobile phone connected: Active call.
Tw o mobile phones connected: changes view
between telephone 1 and 2 or Active call
9 Devices (/page 305) A
Options
Symbols 1to4 are not shown until af ter a
mobile phone has been connected tothe multi‐
media sy stem. The symbols depend on your
mobile phone and your mobile phone network
pr ov ider. 304
Multimedia sy stem

The Mercedes-Benz emer
gency call sy stem is
av ailable for at least tenye ars starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emer gency call sy stem
is activated at thefa ctor y.
Overview of the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( / page 326) or manually (/ page 327). Only
make emer gency calls if you or others are in
need of rescue. Do not make an emergency call
in theeve nt of a breakdown or a similar situa‐
tion.
Displ ays in the media display
SOS READY : eCallavailable SOS NOT READY:
the ignition is not on or eCall
is not available.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of eCall at: https://www.mercedes-
benz-mobile.com/ext ra/ecall/
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call. The emergency call has been made:
R
Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y.
The SOS button in theov erhead control panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐ 326
Multimedia sy stem

R
Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Self diagnosis function of
the emer gency call
sy stem
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully.
St arting/ending ERA-GLONASS test mode
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia R
Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. 328
Multimedia sy stem