service MERCEDES-BENZ C-CLASS COUPE 2021 Owner's Guide

Switching navigation announcements on/off
Re quirements:
R route guidance is active. #
Toswitch off: pressthevo lume control on
th e multifunction steering wheel during a
navigation announcement (/ page 260).
or #
Press thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 260).
The Spoken driving recommendations have
been deactivated. messageappears.
or #
Show the navigation menu (/ page276). #
Select !Driving recommendation .
The symbol changes to# . #
Toactivate: select#Driving recommen-
dation .
The cur rent navigation announcement is
pl ay ed. %
Inthefo llowing situations, navigation
announcements are switched on automati‐
cally:
R A new route guidance is star ted.
R The route is recalculated.
% You can add and call up this function as a
fa vo urite under Spoken driving recommenda-
tions on/off.
Swit ching navigation announcements on/off
during a phone call #
Select System. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Swit chDriving recommendations during
phone call onO or off ª.
Ad justing the volume of navigation
announcements
Re quirements:
R Route guidance is active. #
On the multifunction steering wheel or
on the multimedia sy stem: turn thevo lume
control on the multifunction steering wheel
during a navigation announcement.
or #
Turn thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 261).
% Inthefo llowing situations, thevo lume is
ra ised tothe maximum volume or lo weredto
th e minimum volume:
R A new route guidance is star ted.
R The route is recalculated.
% The minimum volume can be individually set
at a Mercedes-Benz Service Cent re. #
Via sy stem settings: selectSystem. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Select Driving recommendation volume. #
Set thevo lume. 290
Multimedia sy stem

%
Recei ved destinations are sa ved in the pr evi‐
ous destinations.
A prom ptappears on the media displa y. #
A destination has been received without
picture information: selectYes. #
Ifro ute guidance is not active, select Start
route guidance .
The route tothe destination is calculated.
The map sho ws thero ute. Route guidance
th en begins.
or #
Ifro ute guidance is active, select Start new
route guidance orSet as next intermediate
destination .
Start new route guidance: there cei ved desti‐
nation address is set as a new destination.
The pr evious destinations and intermediate
destinations are dele ted. Ro ute guidance to
th e new destination begins.
Set as next intermediate destination :the
re cei ved destination address is set as the
next intermedia tedestination. Route guid‐
ance begins. #
A destination has been received with pic‐
tu re information: selectStart route guid-
ance .
Ro ute guidance starts. Ro
ute guidance with cur rent traf fic re ports Tr
af fic information overview
The services are not available in everycountr y.
Tr af fic re ports can be recei ved with thefo llowing
services:
R Live Traf fic Information
R FM RDS-TMC
It is not possible touse bo thservices simultane‐
ously.
Live Traf fic Information or FM RDS-TMC is dis‐
pl ay ed with a symbol.
% Hazard warnings can be recei ved using the
Car-to-X service.
There may be dif fere nces between the traf fic
re ports recei ved and the actual road and traf fic
conditions. Impor
tant information on Live Traf fic Informa‐
tion:
R Current tra ffic reports are recei ved via the
Internet connection or via data roaming (for
selec ted count ries).
R The traf fic situation is upda ted at short, regu‐
lar inter vals.
R In selec ted count ries, the subscription
service is available free of charge for a period
of thre eye ars from the manufacturing date.
The subscription information sho wsthest a‐
tus (/ page 294).
Re gis tering Live Traf fic Information:
R The service has been regis tere d with
Mercedes me (/ page 294).
R Registration is car ried out at a Mercedes-
Benz service cent re.
Information on theve hicle's position is regular ly
sent toMercedes-Benz AG. The da tais immedi‐
ately rende red anonymous byMercedes-Benz AG
and forw arded tothe tra ffic data pr ovider. Using
th is data, traf fic re ports releva nt totheve hicle's
position are sent totheve hicle. The vehicle acts Multimedia sy
stem 293

as a sensor
forth eflow of traf fic and helps to
impr oveth equ ality of the traf fic re ports.
If yo u do not wish totransmit your vehicle posi‐
tion, you can ha vethis service deactivated at a
Mercedes-Benz service centre.
Useful information on FM RDS -TMC:
R A FM RDS-TMC radio station broadcasts traf‐
fi c re ports alongside thera dio prog ramme.
R FM RDS-TMC is not available in all countries.
Displ aying subscription information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information.
R Forre gistration at Mercedes me and the
ex tension of the subscription: you ha ve a
user account in the Mercedes me por tal.
Multimedia sy stem:
4 Navigation 5
Z Options
The subscription expiry date is automatically dis‐
pla yed:
R one month before theex piry date. R
one week before theex piry date.
R ontheex piry date. #
Todispl aymanuall y:select Live Traffic Sub-
scription Info.
Depending on thest atus, one of thefo llowing
messages appears:
R the period of validity forth e subscription
is displa yed.
R the subscription has expired.
Re gis tering on Mercedes me
Live Traf fic Information must be regis tere d. Re g‐
istration is car ried out at a Mercedes-Benz
service cent re. #
Create a user account at Mercedes me at:
https://www.mercedes.me. A valid email
address is requ ired forth is. #
Regis terth eve hicle using theve hicle identifi‐
cation number (VIN). #
Have theve hicle linked tothe Mercedes me
user account at a Mercedes-Benz service
cent re. The vehicle registration documents and a
form of identification are requ ired for
th is. #
Accept thege neral and specific term s of use.
Extending a subscription #
Call up the Mercedes me user account. #
Switch tothe Mercedes me connect Online
St ore via the linked vehicle. #
Extend the Live Traf fic Information service. #
Select there ne wa l period. #
Addth e product tothe shopping bask et. #
Accept thege neral and specific term s of use.
Live Traf fic Information remains activated for
th e selected extension pe riod. Activation
begins on the date of extension.
Displ aying the traf fic map
Re quirements:
R For Live Traf fic Information: theve hicle is
equipped with a communication module fea‐
turing an activated, integrated SIM card.
R When theve hicle is star ted, the communica‐
tion module automatically es tablishes an 294
Multimedia sy stem

%
Requirements:
R Mercedes me connect is available.
R You ha vea user account forthe
Mercedes me Portal.
R The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at:
https://www.mercedes.me
% The online information is not available in all
countries.
If Display in COMAND is activated inTraf fic Sign
Assi st (/ page 202), speed limits and overtak‐
ing restrictions are displ ayed on the map.
% Company logos displa yed on the map are
trademar ksofthere spective companies and
used solely forth e purpose of indicating the
locations of these companies. The use of
such logos on the map does not indicate
appr oval of, suppo rtof or advertising by
th ese companies forth e navigation sy stem
itself. Setting
the map scale
Re quirements:
R The map is shown.
Multimedia sy stem:
4 Navigation #
Tozoom in: swipe down on theTo uch Con‐
trol.
or #
Turn the controller anti-clockwise.
or #
Movetwo fingers apart on theto uchpad. #
Tozoom out: swipe up on theTo uch Control.
or #
Turn the controller clockwise.
or #
Movetwo fingers toge ther on theto uchpad. Moving
the map
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map menu #
Alternatively, if the map is displa yed in full
screen mode, press the cent ral control ele‐
ment.
The map menu appears. #
Select "Mo vemap" in map menu 2
(/ page 296). #
Swipe in any direction on theTo uch Control
or touchpad.
or #
Slide the controller in any direction.
The map mo ves in the cor responding direc‐
tion under the crosshair. The fur ther you
mo veyour finger away from thest arting posi‐
tion on theto uchpad, thefast erthe map
mo ves. Multimedia sy
stem 297

Multimedia sy
stem:
4 Navigation 5
Z Options #
Activate ONext intersecting street .
The name of the next intersecting stre et will
be displa yed at the upper edge of the displa y.
Displaying the map version
Multimedia sy stem:
4 Navigation 5
Z Options #
Select Map version . #
Select Details.
% Information about new versions of the digital
map can be obtained from a Mercedes-Benz
service cent re.
Overview of avoiding an area
Yo u can define areas along a route that you
wo uld like toavoid.
The route can include an area that is tobe avoi‐
ded in thefo llowing situations:
R the destination is located in an area that is to
be avo ided
R if mo torw ays are located within the area that
is to be avoided Mo
torw ays are alw aysta ke n into account for
th ero ute.
R there is no sensible alternative route
Av oiding a new area
Multimedia sy stem:
4 Navigation 5
À Route and position
5 Avoid options 5
Areas #
Select Avoid new area. #
Tosear chfor an area via the map: select
Using map. #
Movethe map.
or #
Tosear chfor an area using an address:
select Address entry . #
Enter the address. #
Select Select destination.
The map appears. #
Todispl ayan area: presstheTo uch Control,
th eto uchpad or the controller.
A redre ctangle appea rs. This designates the
area that should be avoided. #
Tochange the size of the area: swipe up or
down on theTo uch Control or theto uchpad.
or #
Slide the controller up or down.
The map scale is enlar ged or reduced and
ch anges the size of the area. #
Toset the area: presstheTo uch Control,
th eto uchpad or the controller.
The area is entered into the list.
Changing an area
Multimedia sy stem:
4 Navigation 5
À Route and position
5 Avoid options 5
Areas #
Highlight an area in the list. #
Select ¥Edit.
Moving the area on the map #
Swipe in any direction on theTo uch Control
or touchpad.
or #
Slide the controller in any direction. Multimedia sy
stem 299

Changing
the size of the area #
Tostar t:press theTo uch Control, theto uch‐
pad or the controller. #
Tochange: swipe up or down on theTo uch
Control or theto uchpad.
or #
Slide the controller up or down. #
Tosto p:press theTo uch Control, theto uch‐
pad or the controller.
Ta king the area for the route into account #
Avoid Oan area in the list.
If ro ute guidance is active, a new route is cal‐
culated.
If th ere is no route yet,th e setting is car ried
ove rto the next route guidance.
Deleting one or all areas
Multimedia sy stem:
4 Navigation 5
À Route and position
5 Avoid options 5
Areas #
Highlight an area in the list. #
Select ¥Delete or¥ Delete all. #
Confirm the prom ptwith Yes.
One or all areas are dele ted.
Map data update overview
Up dating at the Mercedes-Benz se rvice
centre
The digital maps generated bythe map software
become outdated in the same way as co nven‐
tional road maps. Optimal route guidance can
on ly be pr ovided bythe navigation sy stem in
conjunction with up-to-date map data. Informa‐
tion about new versions of the digital map can
be obtained from a Mercedes-Benz service
cent re.
Yo u can ha veupdates tothe digital map imple‐
mented there.
% Additional costs can be incur red in this proc‐
ess.
Online map update
The online map update service from Mercedes
me connect can be used toupdate map data.
% The online map update service is not availa‐
ble in all countries. The
following options are available forthe
update:
R The automatic map update updates map data
for one region.
Fo r auto matic map updates Automatic
online updates must be activated in the sys‐
te m settings (/ page273).
R The ma nual map upda teupdates map data
fo r se veral or all regions.
Fu rther information on the online map update
https://www.mercedes.me.
Fu rther information on updates can be found at:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artseite.htm l.
Overview of map data
Yo ur vehicle is supplied with map data at thefa c‐
to ry. Depending on the count ry, map data for
yo ur region is either pre-ins talled or the map
data is supplied on a data storage medium.
If th e map data on your vehicle has been ins tal‐
led at thefa ctory and you wish toreins tall it, you
do not need toenter the activation code. 300
Multimedia sy stem

Fo
r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
4 Navigation 5
À Route and position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
4 Navigation 5
À Route and position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
4 Navigation 5
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. #
Switch Auto zoom onO or off ª.
% The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. Multimedia sy
stem 301

Displaying
the satellite map
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map content #
Switch Satellite map onO or off ª.
or #
If satellite map display 6isavailable in the
map menu, switch it on Oor off ª
(/ page 296).
Switched on O: satellite maps are displa yed
in map scales of 2 km or less.
Swit ched off ª: no satellite maps are dis‐
pla yed.
% Satellite maps forth ese map scales are not
av ailable in all countries.
Displ aying weather information
Re quirements:
R Mercedes me connect is available.
R You ha vea user account forth e Mercedes
me Portal.
R The service is available. R
The service has been activated at a
Mercedes-Benz service centre.
Fu rther information can be found at: https://
www.mercedes.me
Multimedia sy stem:
4 Navigation 5
Z Options
5 Map content #
Activate Weather information O.
or #
Ifwe ather information display 6isavailable
in the map menu, activate O(/page 296)
it.
Cur rent we ather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver.
% Weather information is not available in all
countries. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
could be di stra cted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. 302
Multimedia sy stem

&
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz-mobile.com/ Multimedia sy
stem 303

Making a call from
the call list
Multimedia sy stem:
4 Telephone 5
ø Call list #
Select a number.
The call is made. Te
xt messages Overview of
text message functions
If th e connected mobile phone supports the
MAP Blue tooth®
profile, thete xt messa gefunc‐
tions can be used on the multimedia sy stem.
Yo u can obtain fur ther information about set‐
tings and suppor ted functions of Blue tooth ®
-
capable mobile phones at a Mercedes-Benz
service centre or at: https://www.mercedes-
benz-mobile.com/
Some mobile phones require fur ther settings
af te r being connected tothe multimedia sy stem
(see manufacturer's operating instructions).
New messages are identified bythei sym‐
bol in the media display and an audible signal. Depending on
the mobile phone, the multimedia
sy stem only displa ysnew incoming text mes‐
sa ge s or the10 0 ne westtext messa ges.
The ú symbol is displa yed when the mobile
phone's message memory is full.
Configuring the displa yedte xt messages
Multimedia sy stem:
4 Telephone 5
Z Options
5 Text message 5
Message display #
Select p.
A menu with thefo llowing options is shown:
R All messages
R New and unread messages
R New messages
R Off (The text messa ges are not displa yed
automaticall y.) #
Select an option.
% The setting may not be acti veuntil the
mobile phone is reconnected. Re
ading text messages
Multimedia sy stem:
4 Telephone 5
i Text message
Re ading a text message #
Select a text messa ge.
The message text is displ ayed.
Using there ad-aloud function #
Select a text messa ge. #
Select Read aloud .
The text messa geisread aloud.
Composing and sending a text message
Multimedia sy stem:
4 Telephone 5
i Text message #
Select Write new text message.
Ad ding a recipient #
Select Press to add recipient. #
Select the conta ct.
Dictating text #
Select Press to dictate. Multimedia sy
stem 313