seats MERCEDES-BENZ C-CLASS ESTATE 2011 Owners Manual

Index
....................................................... 4Introduction
......................................... 26 At
ag lance ........................................... 31 Safety
................................................... 45 Opening and closing
...........................83 Seats, steering wheel and mirrors
..103 Lights and windscreen wipers
.........117 Climate control
................................. 133 Driving and parking
..........................151 On-board computer and displays
....221 Stowing and features
.......................301 Maintenance and care
......................321 Breakdown assistance
.....................333 Wheels and tyres
.............................. 357 Technical data
................................... 375 Contents
3

Setting the specified minimum
distance
......................................... 188
Warning lamp ................................. 300
Door
Automatic door locking feature
(on-board computer, 12-button
multifunctio nsteering wheel) ........242
Automatic locking (switch) .............. .90
Central locking/unlocking (key) ......84
Control pane l................................... 44
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Emergency locking ........................... 91
Emergency unlocking .......................91
Important safety notes ....................89
Opening (from the inside) ................90
Drinks holder
see Cuph olders
Drive program
Automatic ...................................... 164
Display ........................................... 162
Manual .......................................... .166
Drive program selector .....................164
Driver's door see Door
Driver's seat
see Seats
Drive system
Active Blind Spot Assist .................209
Driving abroad
Service24h .................................... 327
Symmetrical dipped bea m............. 118
Driving on flooded roads ..................177
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .73
Electronic Brake-force Distribu-
tio n.................................................. 78
ESP ®
(Electroni cStability Pro-
gram) ............................................... 75
ETS/4ETS (Electronic Traction
System) ........................................... 75
Important safety guidelines .............72Driving safety systems
ABS (Anti-lock Braking System) .......72
ADAPTIVE BRAKE ............................. 78
Adaptive brake lamps ......................74
BAS (Brake Assist System) ..............73
Overview .......................................... 72
PRE-SAFE ®
Brake ............................ .78
Driving system
Active Lane Keeping Assist ............212
Display message (12-button mul-
tifunctio nsteering wheel) ..............273
Display message (4-button multi-
function steering wheel) ................272
Driving systems
Active Driving Assistance pack-
age ................................................. 209
ATTENTION ASSIST ........................203
Blind Spot Assist ............................ 205
Cruise control ................................ 178
Distronic Plu s................................ 183
Dynami chandling package with
sports mod e.................................. 192
HOLD function ............................... 193
Lane Keeping Assist ......................208
Lane package ................................ 205
Parking Guidance ........................... 199
Parktroni c...................................... 196
RAC ESTART (AMG vehicles) ..........194
Reversing camera ..........................202
Speed Limi tAssist ......................... 204
Speedtronic ................................... 180
Driving tips
Aquaplaning ................................... 177
Automatic transmission .................163
Brakes ........................................... 175
DISTRONI CPLUS ........................... 190
Downhill gradient ........................... 175
Driving abroad ............................... 118
Driving in winter ............................ .177
Driving on flooded road s................ 177
Driving on wet road s...................... 177
General .......................................... 175
Icy road surfaces ........................... 178
Limited braking efficiency on sal-
ted road s....................................... 176
New brake pads/linings ................176
Running-in tips ............................... 152
Snow chains .................................. 36010
Index

Seat belt
Activating/deactivating seat-belt
adjustment (12-button multifunc-
tion steering wheel) .......................244
Adjusting the driver's and front-
passenger sea tbelt ......................... 55
Adjusting the height ......................... 55
Belt force limiter .............................. 56
Belt tensioner .................................. 56
Cleaning ......................................... 332
Display message (12-button mul-
tifunctio nsteering wheel) ..............259
Display message (4-button multi-
function steering wheel) ................252
Fastening ......................................... 55
Important safety guidelines .............53
Rea rseat belt status indicator .........56
Releasing ......................................... 56
Warning lamp (function) ................... 56
Seat belts
Warning lamp ................................. 291
Seats
Adjusting (electrically). ..................106
Adjusting (manually and electri-
cally) .............................................. 106
Adjusting lumba rsuppor t.............. 109
Adjusting the 4-way lumba rsup-
por t................................................ 109
Adjusting the head restraint ..........107
Cleaning the cover .........................332
Correct driver's sea tposition ........104
Important safety notes ..................105
Multicontour sea t.......................... 108
Seat heating problem ....................110
Seat ventilation problem ................110
Storing settings (memory func-
tion) ............................................... 115
Switching sea theating on/off .......109
Switching the sea tventilation on/
off .................................................. 110
Sensors (cleaning instructions) .......330
Service see ASSYST PLUS service interval
display
Service menu (12-button multi-
function steering wheel) ..................238Service products
Brake fluid ..................................... 383
Coolant (engine) ............................ 383
Engine oil ....................................... 381
Fuel ................................................ 380
Important safety notes ..................379
Settings
Factory (12-button multifunction
steering wheel) .............................. 244
On-board computer (12-button
multifunctio nsteering wheel) ........238
Setting the air distribution ...............139
Setting the airflow ............................139
SETUP (on-board computer) .............245
Shifting to neutral (manual trans-
mission) ............................................. 161
Sidebag ................................................ 50
Side marker lamp Display message (12-button mul-
tifunctio nsteering wheel) ..............266
Display message (4-button multi-
function steering wheel) ................263
Side windows
Convenience closing ........................97
Convenience opening ......................97
Important safety notes ....................96
Opening/closing .............................. 97
Problem (malfunction) .....................99
resetting .......................................... 98
Sliding sunroof
Important safety information ...........99
Opening/closing ............................ 100
Problem (malfunction) ...................102
Rain closing feature .......................100
Resetting ....................................... 100
see Panorama sliding sunroof
Snow chains ...................................... 360
Socket Centre console .............................. 317
Luggage compartment ...................318
Points to observe before use .........317
Rea rcompartmen t......................... 318
Spare wheel
Storage location ............................ 336
see Emergency spare wheel
Specialist workshop ............................ 28
Spectacles compartment .................30320
Index

G
WARNING
Modifications to or work performed incor-
rectly on the following parts can result in the
restraint systems not functioning as intended:
R the restraint system, consisting of seat
belts and their anchorage points, beltt en-
sioners, belt force limiters and airbags
R the wiring
R networked electronic systems
Airbags and belt tensioners could fail to
deploy or be triggered in an acciden tdespite
the deceleration force being sufficien tto trig-
ger the systems, or could be triggered unin-
tentionally. For this reason, never make any
modifications to the restraint systems.
Therefore, you must not tamper with elec-
tronic components or their software. SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
the 6 SRS warning lamp
R airbags
R airbag control unit (with crash sensors)
R belt tensioners
R belt force limiters
SRS reduces the risk of occupants coming
into contact with the vehicle's interior in the
event of an accident. It can also reduce the
effect of the forces to which occupants are
subjected during an accident.
SRS warning lamp SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 6 SRS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out no later than a few seconds
after the engine is started. G
WARNING
If SRS is malfunctioning, individual systems
may be activated unintentionally or may not
be triggered in the event of an accident with
a high rate of vehicle deceleration.
A malfunction has occurred if:
R the 6 SRS warning lamp does not light
up when the ignition is switched on.
R the engine is running and the 6SRS
warning lamp does not go out after a few
seconds.
R the engine is running and the 6SRS
warning lamp lights up again.
In this case, have SRS checked immediately
at a qualified specialist workshop. Mercedes-
Benz recommends that you use a Mercedes-
Benz Service Centre for this purpose.
In particular, work relevant to safety or on
safety-related systems must be carried out at
a qualified specialist workshop.
Triggering of belt tensioners, belt force
limiters and airbags During the first stage of a collision, the airbag
control unit evaluates important physical
data relating to vehicle deceleration or accel-
eration, such as:
R
duration
R direction
R magnitude
Based on the evaluation of this data, the air-
bag control unit pre-emptively triggers the
belt tensioners in the first stage.
i The front belt tensioners can only be trig-
gered if the seat belt tongues on the front
seats are correctly engaged in the seat belt
buckles.
If there is an even higher rate of vehicle decel-
eration or acceleration in a longitudinal direc-
tion, the front airbags are also deployed.
Your vehicle has adaptive, two-stage front air-
bags. The airbag control unit evaluates vehi-
cle deceleration or acceleration in the event Occupant safety
47Safety Z

PRE-SAFE
®
takes the following measures
depending on the hazardous situation detec-
ted:
R the fronts eat belts are pre-tensioned.
R vehicles with the memory function :it
adjusts the front-passenger seat if it is in
an unfavourable position.
R if the vehicle skids, the sliding sunroof/
panorama sliding sunroo fand the side win-
dows are closed so tha tonly a small gap
remains.
If the hazardous situatio npasses without
resulting in an accident, PRE-SAFE ®
slackens
the belt pretensioning .The air pressure in the
side bolsters on the multicontour seat is
reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:
X Move the backrest or seat back slightly, but
only when the vehicle is stationary.
The belt pretensioning is reduced and the
locking mechanism is released. G
WARNING
When adjusting the seat, make sure that
nobody can become trapped.
! Make sure that there are no objects in the
footwell or behind the seats when moving
the seat back. There is a risk that the seats
and/or the objects could be damaged.
More information about seat-belt adjust-
ment,ac onvenience function integrated into
PRE-SAFE ®
, can be found in the "Seat-belt
adjustment" section (Y page 55).NECK-PRO head restraint/NECK-PRO
luxury head restraint (except AMG
vehicles)
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck.Int he event of a rear collision of a cer-
tain severity, the NECK-PRO head restraints/ NECK-PRO luxury head restraints on the driv-
er's and front-passenger seats are moved for-
wards and upwards. This provides better
head support. G
WARNING
Only use head restraint covers which have
been tested and approved by Mercedes-Benz
for your vehicle model.
The use of non-approved head restraint cov-
ers may prevent NECK-PRO head restraints/
NECK-PRO luxury head restraints from trig-
gering properly. The NECK-PRO head
restraints/NECK-PRO luxury head restraints
can therefore not provide the intended pro-
tection.
Consult a Mercedes-Benz Service Centre
regarding availability.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 52). Otherwise, the additional pro-
tection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted. Resetting
atriggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint
Important safety notes Mercedes-Benz recommends tha
tyou have
NECK-PRO head restraints/NECK-PRO luxury
head restraints checked at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre, if your vehicle is involved in a
rear-end collision. 52
Occupant safetySafety

X
Slide the belt sash guide downwards.
X Release belt sash guide release :and
make sure tha tthe belt sash guide has
engaged.
Releasing seat belts X
Press release button ?(Ypage 55) and
guide belt tongue ;back towards belt
sash guide :.
! Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfil their
protective function and must be replaced.
Consult a Mercedes-Ben zService Centre.
Belt warning for driver and front
passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder for all occupants
to fasten their seat belts. It may light up con-
tinuously or flash. In addition, there may be a
warning tone.
The 7 seat belt warning lamp goes out and
the warning tone ceases when the driver and
the fron tpassenger have fastened their seat
belt.
For certain countries only: regardless of
whether the driver or th efront passenger
have fastened their seat belts, the 7seat
beltw arning lamp lights up for six seconds
after the engine is started. It then goes out if
the driver and the fron tpassenger have fas-
tened their seat belts.
i For more information on the 7seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrumen tcluster, seat
belt" (Y page 291). Rear seat belt status indicator The rear-compartmen
tseat belt status indi-
cator tells you if the rear passengers have
their seat belts fastened.
The rear-compartment seat belt status indi-
cator indicates the rear seat on which the belt
is fastened. The üsymbol in the display
indicates a fastened seat belt. If a seat belt is
not fastened or if a seat is not occupied, the
ý symbol is displayed.
The rear-compartment seat belt status indi-
cator appears in the multifunction display for
around 30 seconds if:
R you drive off and reach a speed of approx-
imately 10 km/h.
R the rear passengers fasten or unfasten
their seat belts while the vehicle is in
motion.
R someone gets in or out of the vehicle and
the vehicle drives off again.
You can also cancel the rear seat belt status
indicator immediately (Y page 248).
i The status indicator for the rear-compart-
ment seat belts is only available for certain
countries.
Belt tensioners, belt force limiters The fron
tseat belts and the outer seat belts
in the rear are equipped with belt tensioners.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body.
Belt tensioners do not correct incorrect seat
positions or incorrectly fastened seat belts.
Belt tensioners do not pull vehicle occupants
back towards the backrest.
If the seat belt is also fitted with a belt force
limiter and this is triggered, the force exerted
by the seat belt on the vehicle occupan tis
reduced.
The belt force limiters on the front seats are
synchronised with the front airbags. They
take on a part of the deceleration force, 56
Occupant safetySafety

resulting in the force exerted on the occupant
being distributed over a greater area.
The beltt ensioners can only be activated
when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" (Y page 47).
R the belt tongue is engaged in the buckle on
each of the three-poin tseat belts in the
front.
The belt tensioners on the outside seats in the
rear compartment are triggered independ-
ently of the lock status of the seat belts.
The belt tensioners are triggered depending
on the type and severity of an accident:
R if, in the event of a head-on or rear-end col-
lision, the vehicle decelerates or acceler-
ates rapidly in a longitudinal direction dur-
ing the initial stages of the impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle deceler-
ates or accelerates rapidly in a lateral direc-
tion
If the airbags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up. G
WARNING
If the seat belt tensioners have been trig-
gered, they provide no additional protection
in the event of another accident. Therefore,
have belt tensioners which have been trig-
gered replaced at a qualified specialist work-
shop.
Comply with safety regulations when dispos-
ing of belt tensioners. Any Mercedes-Benz
Service Centre can provide details of these
regulations.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat. Otherwise, the belt tensioner could be trig-
gered in the event of an accident. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R children less than 1.50 m tall and under
twelve years of age must always be secured
in special child restraint systems on a suit-
able vehicle seat. This is necessary
because the seat belts are not designed for
children.
R do not secure children less than 1.5 0mtall
or under twelve years of age on the front-
passenger seat .Exception: the vehicle is
equipped with automatic child sea trecog-
nition on the front-passenger seat and the
child is secured in a child restraint system
with transponders for automatic child seat
recognition.
R if you secure a forward-facing child
restraint system to the front-passenger
seat, you must move the front-passenger
seat as far back as possible.
R children must never travel sitting on the lap
of another occupant. Due to the forces
which occur in the event of a sudden
change of direction, heavy braking or an
accident, it would not be possible to
restrain the child. The child could be thrown
against parts of the vehicle interior and be
seriously or even fatally injured. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be
restrained in the event of an accident, heavy
braking or sudden changes of direction. The Children in the vehicle
57Safety
Z

child could be seriously or eve
nfatally injured.
For this reason, when fitting a child restraint
system, observe the manufacturer's installa-
tion instructions and the correct use of the
child restraint system.
Child restraint systems shoul dbe fitted to the
rear seats. Children are generally better pro-
tected there.
The entire base of the child restraint system
must always rest on the seat cushion. There-
fore, never place objects, e.g. a cushion,
under the child restraint system.
Only use child restraint systems with the orig-
inal cover designed for them. Only replace
damaged covers with genuine Mercedes-Benz
covers.
We recommend the use of child restraint sys-
tems which have been approved for
Mercedes-Benz vehicles.
If a child is travelling in your vehicle, secure
the child using a child restraint system which
is appropriate to the size, age and weight of
the child and recommended for Mercedes-
Benz vehicles. You should preferably fit the
restraint system to a suitable rear seat. You
can also secure the child in the integrated
child seat (Y page 63). Make sure that the
child is secured in a child restraint system
throughout the trip.
Mercedes-Benz recommends that you only
use the child restraint systems listed at
(Y page 70).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. They could injure them-
selves on parts of the vehicle. They could also be seriously or even fatally injured by pro-
longed exposure to extreme heat or cold.
Do not expose the child restraint system to
direct sunlight. Parts of the child restraint sys-
tem could heat up and the child could burn
herself/himself on them.
If a child opens a door, the child or other per-
sons could be injured as a result. They could
get out and injure themselves or be injured by
a passing vehicle. G
WARNING
Unsecured or incorrectly positioned loads
increase the risk of injury for children and all
other occupants in the event of:
R an accident
R a braking manoeuvre
R a sudden change of direction
Do not carry heavy or hard objects in the vehi-
cle interior unless they are secured. You will
find further information under "Loading guide-
lines" in the index.
Child seat on the front-passenger seat Warning notice on the front-passenger sun visor58
Children in the vehicleSafety

special Mercedes-Benz child seat with a
transponder for automatic child seat recog-
nition has been fitted. In this case,
4
PASSENGER AIRBAG OFF indicator lamp :
lights up. The front-passenger front airbag is
disabled. G
WARNING
If the 4 PASSENGER AIRBAG OFF indica-
tor lamp does not light up when the child
restraint system is fitted, the front-passenger
airbag has not been disabled. If the front-
passenger airbag deploys, the child could be
seriously or even fatally injured.
Proceed as follows:
R do not use a rearward-facing child restraint
system on the front-passenger seat.
R fit a rearward-facing child restraint system
on a suitable rear seat.
or
R only use a forward-facing child restraint
system on the front-passenger seat and
move the front-passenger seat to the rear-
most position.
R have the automatic child seat recognition
checked at a qualified specialist workshop.
To ensure that the automatic child seat rec-
ognition on the front-passenger seat func-
tions/communicates correctly, never place
objects, e.g. a cushion, under the child
restraint system. The entire base of the child
restraint system must always rest on the seat
cushion. An incorrectly fitted child restraint
system cannot perform its intended protec-
tive function in the event of an accident, and
could lead to injuries.
i If the front-passenger front airbag is dis-
abled by the automatic child seat recogni-
tion, the following remain enabled on the
front-passenger side:
R the sidebag
R the windowbag
R the belt tensioner G
WARNING
Do not place electronic devices on the front-
passenger seat, e.g.:
R laptops, when switched on
R mobile phones
R cards with transponders, e.g. ski passes or
access cards
Signals from electronic equipment can cause
interference in the automatic child seat rec-
ognition sensor system. This can lead to a
system malfunction. This may cause the
4 PASSENGER AIRBAG OFF indicator
lamp to light up without there being a child
seat with transponders for automatic child
seat recognition fitted. The front-passenger
airbag will not then deploy during an accident.
It is also possible that the 6SRS warning
lamp lights up and/or the 4PASSENGER
AIRBAG OFF indicator lamp does not light up
briefly when you turn the key in the ignition
lock to position 2.
ISOFIX child seat securing system for
the rear seats ISOFIX is a standardised securing system for
specially designed child restraint systems on
the rear seats. Securing rings for two ISOFIX
child restraint systems are fitted on the left
and right of the rear seats. G
WARNING
Ac hild restraint system secured by the ISOFIX
child seat securing system does not provide
sufficient protection for children weighing
more than 22 kg. For this reason, do not
secure children weighing more than 22 kg in
a child restraint system secured by the ISOFIX
child seat securing system. If the child weighs
more than 22 kg, secure the child restraint
system using a three-point seat belt. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be 60
Children in the vehicleSafety

restrained in the event of an accident, heavy
braking or sudden changes of direction. The
child could be seriously or even fatally injured.
For this reason, when fitting a child restraint
system, observe the manufacturer's installa-
tion instructions and the correct use of the
child restraint system.
For reasons of safety ,only use child restraint
systems with the ISOFIX child sea tsecuring
system on the rear seats.
We recommend that you use the ISOFIX child
restraint systems that have been recommen-
ded for Mercedes-Benz.
An incorrectly fitted child restraint system
could come loose and seriously or even fatally
injure the child or other vehicle occupants.
When fitting the child restraint system, always
make sure that it is engaged correctly in the
securing rings on both sides. G
WARNING
Please note that if child restraint systems, or
their retaining systems, are damaged or sub-
jected to a load in an accident, they may not
be able to provide their protective function.
This could result in serious or even fatal inju-
ries to the secured child in the event of an
accident, heavy braking or a sudden change
in direction.
For this reason, have child restraint systems
and their anchorages which have been dam-
aged or subjected to a load in an accident
checked immediately at a qualified specialist
workshop.
! When fitting the child restraint system,
make sure that the seat belt for the centre
seat does not get trapped. Otherwise, the
seat belt could be damaged. Illustration showing a vehicle equipped with
through-loading facility in the rear bench seat
X
Vehicles without a through-loading facility
in the rear bench seat (Saloon): pull the
protective caps from securing rings :.
X Install the ISOFIX child restraint system.
Comply with the manufacturer's instruc-
tions when installing the ISOFIX child
restraint system.
Top Tether Top Tether provides an additional connection
between the child restraint system secured
with ISOFIX and the rear seat. It helps reduce
the risk of injury even further.
The Top Tether anchorage points are located
in the rear compartment behind the head
restraints. Saloon Children in the vehicle
61Safety Z