key battery MERCEDES-BENZ C-CLASS ESTATE 2014 User Guide

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 91). The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 99) or lock (Y page 100) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. Key
95Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 420).
or
X Jump-start the vehicle (Y page 422).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 88).96
DoorsOpening and closing

X
Release the rear seat backrest and fold it
slightly forwards (Y page 374).
X To remove: pull the head restraint up to
the stop.
X Press release catch :and pull the head
restraint out of the guides.
X To refit: insert the head restraint so that
the notches on the bar are on the left when
viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position.
X Fold back the rear seat backrest until it
engages. Adjusting the 4-way lumbar support
:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. Switching the seat heating on/off
Activating/deactivating G
WARNING
If you repeatedly switch on seat heating, the
seat cushion and backrest padding may
become very hot. The health of vehicle occu-
pants with limited temperature sensitivity or a limited ability to react to excessively high temperatures may be affected or they may
even suffer burn-like injuries. There is a risk of
injury.
Therefore, do not switch on the seat heating
repeatedly. The three red indicator lamps in the button
indicate the heating level you have selected.
The system automatically switches from level
3 to level 2after approximately eight
minutes.
The system automatically switches from level 2 to level 1after approximately ten minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Turn the key to position 1or 2in the ignition
lock (Y page 185).
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
i If drive program Eis selected, the power
of the seat heating is reduced.
R Manual transmission (Y page 196)
R Automatic transmission (Y page 201) Seats
123Seats, ste ering wheel and mirrors Z

Problems with the seat heating
Problem
Possible causes/consequences and
M
MSolutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X Turn the key to position 1or 2in the ignition
lock (Y page 185).
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 108). The seat
ventilation of the driver's seat automati-
cally switches to the highest level.
i When the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation. 124
SeatsSeats, steering wheel and mirrors

Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
125Seats, steering wheel and mirrors Z

Adjusting the exterior mirrors
X
Turn the key to position 1or 2in the ignition
lock (Y page 185).
X Press button ;for the right-hand exterior
mirror or button =for the left-hand exte-
rior mirror.
The indicator lamp lights up in the button
that has been pressed.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button :as long
as the indicator lamp is lit.
X Press adjustment button :up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic con- ditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the exte-
rior mirrors are automatically heated if the
rear window heating is switched on and the
outside temperature is low. Folding the exterior mirrors in/out elec-
trically X
Turn the key to position 1or 2in the ignition
lock (Y page 185).
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 47 km/h, you
can no longer fold in the exterior mirrors.
Resetting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the Automatic Automatic
mirror-folding function
mirror-folding function function in the
on-board computer.
X Turn the key to position 1or 2in the ignition
lock (Y page 185).
X Briefly press button :.
Folding the exterior mirrors in/out
automatically If the
Automatic mirror-folding func‐ Automatic mirror-folding func‐
tion
tion function is activated in COMAND Online
or Audio 20 (see the separate COMAND
Online or Audio 20 operating instructions), 128
MirrorsSeats
, steering wheel and mirrors

X
Press the Rbutton.
The yellow Rindicator lamp in the
instrument cluster lights up.
X To switch off the rear foglamp: press the
R button.
The yellow Rindicator lamp in the
instrument cluster goes out.
Side lamps ! If the battery has been excessively dis-
charged, the side lamps or parking lamps
are automatically switched off to enable
the next engine start. Always park your
vehicle safely and sufficiently lit according
to legal standards. Avoid the continuous
use of the Tside lamps for several
hours. If possible, switch on the Xright
or the Wleft parking lamp.
X To switch on: turn the light switch to T.
The green Tindicator lamp in the instru-
ment cluster lights up.
Parking lamps
Switching on the parking lamps ensures that
the corresponding side of the vehicle is illu-
minated.
X To switch on the parking lamps: the key
is not in the ignition lock or it is in posi-
tion 0.
X Turn the light switch to W(left-hand side
of the vehicle) or X(right-hand side of
the vehicle). Adjusting the headlamp range (halogen
headlamps) Headlamp range control
g
Driver's seat and front-passenger seat
occupied
1 Driver's seat, front-passenger seat and
rear seats occupied
2 Driver's seat, front-passenger seat and
rear seats occupied, boot laden
3 Driver's and front-passenger seats occu-
pied and maximum permissible rear axle
load utilised, e.g. when towing a trailer
The headlamp range control allows you to
adjust the cone of light from the headlamps to suit the vehicle load.
X Start the engine.
X Turn the headlamp range control to the
position which corresponds to the load in
your vehicle. 136
Exterior lightingLights and windscreen wipers

?
u Switches the rear interior lighting
on/off
A p Switches the right-hand front read-
ing lamp on/off
Control panel in the grab handle (rear
compartment) :
Reading lamp
; p Switches the reading lamp on/off Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time,
unless the key is in position 2in the ignition
lock.
The colour, brightness and display lamp for
the ambient lighting may be set using
COMAND Online or Audio 20 (see the sepa-
rate operating instructions).
Automatic interior lighting control X
To switch on/off: press the|button.
When the automatic interior lighting con-
trol is activated, the button is flush with the overhead control panel.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the key from the ignition lock The interior lighting is activated for a short
time when the key is removed from the igni-
tion lock. This delayed switch-off can be
adjusted using COMAND Online or Audio 20
(see the separate operating instructions).
Manual interior lighting control X
To switch the front interior lighting on/
off: press the cbutton.
X To switch the rear interior lighting on/
off: press the ubutton.
X To switch the reading lamps on/off:
press the pbutton. Crash-responsive emergency lighting
The interior lighting is activated automatically
if the vehicle is involved in an accident.
X To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or X Lock and then unlock the vehicle using the
key. Replacing bulbs
Important safety notes
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down beforereplacing the bulb.
Do not use a bulb that has been dropped or if
its glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot Replacing bulbs
141Lights and windscreen wipers Z

with air dehumidification" function can only
be activated using Audio 20/COMAND
Online.
X Switch on automatic mode using the Ã
rocker switch.
X If the windows continue to mist up, activate
the windscreen demisting function using
the ¬ rocker switch.
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
Activate the windscreen wipers.
X Switch on automatic mode using the Ã
rocker switch.
i If you clean the windows regularly, they
do not mist up so quickly. Rear window heating
General notes The rear window heating has a high current
draw. You should therefore switch it off as
soon as the window is clear. It otherwise
switches off automatically after several
minutes.
If the battery voltage is too low, the rear win-
dow heating may switch off.
Activating/deactivating X
Turn the key to position 2in the ignition
lock (Y page 185).
X Press the ¤rocker switch up or down.
The indicator lamp above the ¤rocker
switch lights up or goes out. Operating the climate control system
167Climate control

Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heat-
ing has switched off
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heat- ing can be activated again. Activating/deactivating air-recircula-
tion mode
General notes You can also temporarily deactivate the flow
of fresh air manually if unpleasant odours are
entering the vehicle from outside. The air
already inside the vehicle will then be recir-
culated.
If you activate air-recirculation mode, the win-
dows can mist up more quickly, in particular
at low temperatures. Only use air-recircula-
tion mode briefly to prevent the windows
misting up.
Activating/deactivating X
Turn the key to position 2in the ignition
lock (Y page 185).
X To activate: press thegrocker switch
up or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode is activated automati-
cally: R at high outside temperatures
R at high levels of pollution (THERMOTRONIC
automatic climate control only)
R in a tunnel (vehicles with a navigation sys-
tem only)
The indicator lamp above the grocker
switch is not lit when automatic air-recircula- tion mode is activated. Outside air is added
after approximately 30 minutes. X
To deactivate: press thegrocker
switch up or down.
The indicator lamp above the grocker
switch goes out.
Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 5 †
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 5 † if
the cooling with air dehumidification func-
tion is activated Convenience opening/closing using
the air-recirculation button
G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury. 168
Operating the climate control systemClimate control