tow MERCEDES-BENZ C-CLASS ESTATE 2014 Owners Manual

Index
....................................................... 4Introduction
......................................... 24 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................89 Seats, steering wheel and mirrors
..117 Lights and windscreen wipers
.........133 Climate control
................................. 151 Driving and parking
..........................183 On-board computer and displays
....293 Stowing and features
.......................369 Maintenance and care
......................393 Breakdown assistance
.....................409 Wheels and tyres
.............................. 431 Technical data
................................... 467 Contents
3

1, 2, 3 ...
4ETS see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 239
4MATIC off-road system ...................239
12 V socket
see Sockets
230 V power socket .......................... 386
360° camera
Cleaning ......................................... 405
Function/notes ............................ .253 A
ABS (Anti-lock Braking System) Display message ............................ 317
Function/notes ................................ 76
Important safety notes .................... 76
Warning lamp ................................. 357
Accident
Automatic measures after an acci-
dent ................................................. 63
Activating/deactivating air-recir-
culation mode ................................... .168
Activating/deactivating cooling
with air dehumidification ................. 161
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 311
Display message ............................ 341
Function/notes ............................ .266
Towing a trailer .............................. 269
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 311
Display message ............................ 340
Function/notes ............................ .269
Towing a trailer .............................. 272
Active light function ......................... 138
Active Light System
Display message ............................ 333
Active Parking Assist
Detecting parking spaces .............. 244
Display message ............................ 341
Exiting a parking space .................. 247 Function/notes ............................
.243
Important safety notes .................. 243
Parking .......................................... 245
Towing a trailer .............................. 243
ADAPTIVE BRAKE ................................. 84
Adaptive Brake Assist
Function/notes ................................ 80
Adaptive brake lights .......................... 81
Adaptive Damping System (ADS) ..... 239
Adaptive Highbeam Assist Plus
Display message ............................ 334
Function/notes ............................ .139
Switching on/off ........................... 140
AdBlue®
Additive ......................................... 474
Display message ............................ 337
Displaying level and range ............. 309
Filling capacity ............................... 475
Important safety notes .................. 474
Low outside temperatures ............. 474
Purity ............................................. 475
Topping up ..................................... 208
Additional speedometer ................... 314
Additives (engine oil) ........................ 476
Adjusting the headlamp range ......... 136
AGILITY SELECT switch
Automatic transmission ................. 201
Climate control (THERMATIC 1-
zone) .............................................. 153
Climate control (THERMATIC 2-
zone) .............................................. 157
Climate control
(THERMOTRONIC ).......................... 160
Hybrid operation ............................ 280
Manual transmission ...................... 195
Air filter (white display message) .... 337
Air pressure
see Tyre pressure
Air vents
Important safety notes .................. 181
Rear ............................................... 182
Setting ........................................... 181
Setting the centre air vents ........... 182
Setting the side air vents ............... 182
Air-conditioning system
see Climate control 4
Index

Airbag
Introduction .................................... .51
PASSENGER AIR BAG indicator
lamps ............................................... 46
Airbags
Display message ............................3 30
Front airbag (driver, front
passenger) ....................................... 52
Important safety guidelines ............. 51
Kneebag .......................................... .53
Sidebag ............................................ 53
Triggering ......................................... 60
Windowbag ...................................... 53
AIRMATIC
Display message ............................ 339
Function/note s............................. 238
AIRPANEL (cleaning instructions) .... 404
Alarm
ATA (Anti-Theft Alarm system) ......... 87
Switching off (ATA) .......................... 87
Switching the function on/off
(ATA) ................................................ 87
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film .................................... 391
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 218
Armrest
Stowage compartment .................. 372
Ashtray ............................................... 383
Assistance display (on-board com-
puter) .................................................. 308
Assistance menu (on-board com-
puter) .................................................. 309
ASSYST PLUS
Displaying a service message ........ 399
Hiding a service message .............. 399
Notes ............................................. 399
Resetting the service interval dis-
play ................................................ 399
Service message ............................ 399
Special service requirements ......... 400
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 87 Function ........................................... 87
Switching off the alarm .................... 87
ATTENTION ASSIST
Activating/deactivating ................. 311
Display message ............................ 339
Function/note s............................. 258
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 334
see Lights
Automatic engine start (ECO start/
stop function) .................................... 191
Automatic engine switch-off (ECO
start/stop function) .......................... 190
Automatic front-passenger front
airbag deactivation
Display message ............................ 330
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 54
Problems ......................................... 59
System self-test ............................... 57
Automatic headlamp mode .............. 135
Automatic transmission
Accelerator pedal position ............. 200
AGILITY SELECT switch .................. 201
Changing gear ............................... 200
DIRECT SELECT lever ..................... 197
Display message ............................ 347
Drive program display .................... 199
Drive programs .............................. 201
Driving tips .................................... 200
Emergency running mode .............. 204
Engaging drive position .................. 199
Engaging neutral ............................ 198
Engaging park position automati-
cally ............................................... 198
Engaging reverse gear ................... 198
Engaging the park position ............ 197
Kickdown ....................................... 200
Manual shifting .............................. 202
Overview ........................................ 197
Problem (fault) ............................... 204
Pulling away ................................... 189
Starting the engine ........................ 187
Steering wheel gearshift paddle s... 202
Trailer towing ................................. 200 Index
5

Transmission position display
(DIRECT SELECT lever) ...................1
99
Transmission positions .................. 199
Automatic transmission emer-
gency running mode ......................... 204
Auxiliary heating/ventilation
Important safety notes .................. 176
Problem (display message) ............ 181
Remote control .............................. 177
Setting the departure time ............. 179
Switching on/off (on the centre
console) ......................................... 177
Axle load, permissible (trailer tow-
ing) ...................................................... 482 B
Bag hook ............................................ 376
Ball coupling
Folding in ....................................... 289
Folding out ..................................... 288
BAS (Brake Assist System) ................. 76
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 77
Important safety notes .................... 77
Battery (high-voltage)
see High-voltage battery
Battery (key)
Checking .......................................... 94
Important safety notes .................... 93
Replacing ......................................... 94
Battery (vehicle)
Charging ........................................ 420
Display message ............................ 336
Important safety notes .................. 416
Jump starting ................................. 422
Belt
see Seat belts
Belt tensioner
Activation ......................................... 60
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 311
Display message ............................ 341
Notes/function .............................. 263
Trailer towing ................................. 264 see Active Blind Spot Assist
BlueTEC (AdBlue®) ............................ 474
BlueTEC®
Topping up AdBlue® ..................... .208
Bonnet
Active bonnet (pedestrian protec-
tion) ............................................... 394
Closing .......................................... .396
Display message ............................ 349
Important safety notes .................. 394
Opening ......................................... 395
Boot load (maximum) ........................ 478
Brake
EBD ................................................. .84
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 324
Note s............................................. 476
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 81
Display message ............................ 332
Brake pedal
Pedal resistance/pedal travel .......... 44
Brakes
ABS .................................................. 76
Adaptive Brake Assist ...................... 80
BAS .................................................. 76
BAS PLUS with Cross-Traffic
Assist ............................................... 77
Brake fluid (notes) ......................... 476
Display message ............................ 317
Driving tip s.................................... 217
Hill start assist ............................... 189
HOLD function ............................... 236
Important safety notes .................. 217
Parking brake ................................ 213
RBS (Recuperative Brake Sys-
tem) ................................................. 44
RBS warning lamp .......................... 364
Warning lamp ................................. 355
Breakdown
see Flat tyre
see Towing away 6
Index

Brightness control (instrument
cluster lighting)
................................... 32
Buttons on the steering column ...... 295C
Calling up a fault see Display messages
Camera
see 360° camera
Car
see Vehicle
Car key
see Key
Car wash (care) ................................. 400
Care
360° camera ................................. 405
AIRPANEL ...................................... 404
Automatic car wash ....................... 400
Carpets .......................................... 408
Display ........................................... 406
Exhaust pipe .................................. 406
Exterior lighting ............................. 404
Gear or selector lever .................... 407
High-pressure cleaner .................... 402
Interior ........................................... 406
Matt paintwork .............................. 403
Note s............................................. 400
Paint .............................................. 402
Plastic trim .................................... 407
Reversing camera .......................... 405
Roof lining ...................................... 408
Seat belt ........................................ 408
Seat cove r..................................... 407
Sensors ......................................... 405
Steering wheel ............................... 407
Trim pieces .................................... 407
Washing by hand ........................... 402
Wheels ........................................... 403
Windows ........................................ 403
Wiper blades .................................. 404
Wooden trim .................................. 407
CD player/CD changer(on-board
computer) .......................................... 305
Central locking
Locking/unlocking (key) .................. 91
Centre console
Lower section .................................. 38 Upper section .................................. 37
Changing bulbs
Dipped-beam headlamp s............... 143
Main-beam headlamp s................... 143
Reversing lamps ............................ 144
Turn signals (front) ......................... 144
Turn signals (rear) .......................... 144
Charge status of high-voltage bat-
tery ..................................................... 276
Child seat
Forward-facing restraint system ...... 68
ISOFIX .............................................. 65
On the front-passenger sea t............ 66
Rearward-facing restraint system .... 67
Recommendations ........................... 72
Suitable positions ............................ 68
Top Tether ....................................... 65
Child-proof locks
Important safety notes .................... 74
Rear doors ....................................... 75
Children
In the vehicl e................................... 63
Restraint systems ............................ 64
Cigarette lighter ................................ 384
Cleaning
Mirror turn signal ........................... 404
Trailer tow hitch ............................. 406
Climate control
Auxiliary heating/ventilation .......... 176
Controlling automaticall y............... 162
Convenience opening/closing
(air-recirculation mode) ................. 168
Cooling with air dehumidification .. 161
Demisting the windows .................. 166
Demisting the windscreen ............. 166
ECO start/stop function ................ 160
ECO start/stop function
(THERMATIC 1-zone) ............. 153, 154
ECO start/stop function
(THERMATIC 2-zone) ............. 156, 157
Hybrid vehicle (THERMOTRONIC ).. 160
Hybrid vehicles (THERMATIC) ........ 156
Important safety notes .................. 152
Indicator lamp ................................ 162
Information about using
THERMATIC automatic climate
control (1 ‑zone) ............................. 153 Index
7

ETS/4ETS (Electronic Traction
System) ........................................... 81
Important safety guidelines ............
.76
Overview .......................................... 75
PRE-SAFE® Brake ............................84
RBS (Recuperative Brake Sys-
tem) ................................................ .44
Driving system
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot .............. .234
Driving systems
360°camera .................................. 253
Active Blind Spot Assist ................. 266
Active Lane Keeping Assist ............ 269
Active Parking Assist ..................... 243
AIRMATIC ...................................... 238
ATTENTION ASSIST ........................ 258
Blind Spot Assist ............................ 263
Cruise control ................................ 220
Display message ............................ 339
Distronic Plus ................................ 226
Driving Assistance package ........... 266
HOLD function ............................... 236
Lane Keeping Assist ..................... .265
Lane package ................................ 263
PARKTRONIC ................................. 240
Reversing camera .......................... 248
SPEEDTRONIC ............................... 223
Traffic Sign Assist .......................... 260
Driving tips
Aquaplaning ................................... 218
Automatic transmission ................. 200
Brakes .......................................... .217
DISTRONIC PLUS ........................... 233
Downhill gradient ........................... 217
Driving abroad ............................... 134
Driving in winter ............................ .219
Driving on flooded roads ................ 219
Driving on wet roads ..................... .218
Fuel ................................................ 215
General .......................................... 215
Icy road surfaces ........................... 219
Limited braking efficiency on sal-
ted roads ....................................... 218
New brake disks ............................ 218
New brake pads/linings ................ 218
Running-in tips ............................... 184
Snow chains .................................. 435 Symmetrical dipped bea
m............. 134
The first 1500 km .......................... 184
Towing a trailer .............................. 287
Wet road surface ........................... 218
DVD video
Operating (on-board computer) ..... 305 E
EASY-ENTRY feature Function/note s............................. 126
EASY-EXIT feature
Function/note s............................. 126
EASY-PACK luggage compartment
management system ........................ 379
EBD (electronic brake force distri-
bution)
Display message ............................ 320
Function/note s................................ 84
ECO display
Function/note s............................. 215
On-board computer ....................... 300
ECO start/stop function
Automatic engine start .................. 191
Automatic engine switch-off .......... 190
Climate control
(THERMOTRONIC ).......................... 160
Deactivating/activating ................. 191
General information ....................... 190
Important safety notes .................. 190
Introduction ................................... 190
Electric motor
Power display ................................ 275
see Hybrid operation
Electric motor power display ........... 275
Electromagnetic compatibility
Declaration of conformity ................ 27
Electronic Stability Program
see ESP® (Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 63
Emergency key
Unlocking the driver's door .............. 99
Emergency key element
Function/note s................................ 93
Inserting .......................................... 93
Locking vehicle .............................. 100 10
Index

Removing ........................................
.93
Emergency release
Driver's door .................................... 99
Emergency spare wheel
General notes ................................ 463
Important safety notes .................. 463
Inflating the collapsible spare
wheel ............................................ .464
Technical data ............................... 465
Emergency unlocking
Tailgate .......................................... 106
Vehicle ............................................. 99
Energy flow display ........................... 276
Engine
Display message ............................ 335
ECO start/stop function ................ 190
Engine number ............................... 470
Jump-starting ................................. 422
Running irregularl y......................... 193
Starting problems .......................... 193
Starting the engine with the key .... 188
Starting with the Start/Stop but-
ton ................................................. 188
Stopping ........................................ 212
Tow-starting (vehicle) ..................... 428
Warning lamp (engine diagnos-
tics) ............................................... 362
Engine electronics
Notes ............................................. 468
Problem (fault) ............................... 193
Engine oil
Additives ........................................ 476
Checking the oil level ..................... 396
Checking the oil level using the
dipstick .......................................... 396
Display message ............................ 337
Filling capacity ............................... 475
Notes about oil grade s................... 475
Notes on oil level/consumption .... 396
Topping up ..................................... 396
Viscosity ........................................ 476
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP® (Electronic Stability Pro-
gram)
Activating/deactivating ................... 82
Characteristics ................................. 82
Deactivating/activating ................. 309 Display message ............................ 317
ETS/4ETS ........................................ 81
Function/note
s................................ 81
General notes .................................. 81
Important safety guidelines ............. 82
Trailer stabilisation .......................... 83
Warning lamp ................................. 359
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 81
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 406
Exhaustive discharging (high-volt-
age battery) ....................................... 419
Extended overrun mode ................... 283
Exterior lighting
Cleaning ......................................... 404
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 381
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 411
First-aid kit ......................................... 410
Fitting a wheel
Fitting a wheel ............................... 446
Lowering the vehicle ...................... 447
Preparing the vehicle ..................... 442
Raising the vehicle ......................... 443
Removing a whee l.......................... 446
Securing the vehicle against roll-
ing away ........................................ 443 Index
11

see Interior lighting
LIM indicator lamp
Cruise control ................................ 220
DISTRONIC PLUS ........................... 227
Variable SPEEDTRONIC ................. 223
Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................370
Locking
see Central locking
Locking (doors)
Automatic ........................................ 98
Emergency locking ........................ 100
From inside (central locking but-
ton) ................................................. .97
Locking centrally
see Central locking
Luggage compartment
Opening/closing (from outside,
HANDS-FREE ACCESS ).................. 103
Luggage compartment cover
Important safety notes .................. 376
Luggage compartment enlarge-
ment ................................................... 373
Luggage compartment floor
opening/closing ............................ 380
stowage well, under ....................... 380
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 123 M
M+S tyres ........................................... 434
Main-beam headlamps
Adaptive Highbeam Assist PLUS .... 139
Changing bulb s.............................. 143
Display message ............................ 333
Switching on/of f........................... 137
Manual transmission
AGILITY SELECT switch .................. 195
Drive program ................................ 196
Engaging reverse gear ................... 195
Gear lever ...................................... 194
Pulling away ................................... 188
Shift recommendation ................... 195
Shifting to neutral .......................... 195
Starting the engine ........................ 187 Matt finish (cleaning instructions)
.. 403
Memory card (audio) ......................... 305
Memory function
Seats, steering wheel, exterior
mirrors ........................................... 130
Mercedes-Benz Contact
Info call button .............................. 389
Roadside Assistance call button .... 389
Mercedes-Benz emergency call
system
Switch in the overhead control
panel .............................................. 388
Mercedes-Benz Intelligent Drive
360°camera .................................. 253
Active Blind Spot Assist ................. 266
Active Lane Keeping Assist ............ 269
Active Parking Assist ..................... 243
ATTENTION ASSIST ........................ 258
Blind Spot Assist ............................ 263
DISTRONIC PLUS ........................... 226
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 234
General notes ................................ 220
Lane Keeping Assist ...................... 265
PARKTRONIC ................................. 240
PRE-SAFE® (anticipatory occu-
pant protection) ............................... 62
PRE-SAFE® PLUS (anticipatory
occupant protection PLUS) .............. 62
Reversing camera .......................... 248
Traffic Sign Assist .......................... 260
Mercedes-Benz Service Centre
see Qualified specialist workshop
Message memory (on-board com-
puter) .................................................. 316
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 404
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in sun visor)
Mobile phone
Frequencies ................................... 468
Installation ..................................... 468
Menu (on-board computer) ............ 306 Index
15

Position of exterior mirror, front-
passenger side ...............................1
29
Reversing camera .......................... 248
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 243
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 320
Electric parking brake .................... 213
Warning lamp ................................. 361
Parking lamps
Display message ............................ 333
Switching on/off ........................... 136
PARKTRONIC
Deactivating/activating ................. 242
Driving system ............................... 240
Function/notes ............................ .240
Important safety notes .................. 240
Problem (fault) ............................... 243
Sensor range ................................. 240
Trailer towing ................................. 240
Warning displa y............................. 241
PASSENGER AIR BAG
Indicator lamps ................................ 46
PASSENGER AIR BAG indicator
lamp
Problem (malfunction) ................... 330
Perfume atomizer
Operating ....................................... 170
Perfume vial ................................... 170
Problem (malfunction) ................... 172
Petrol .................................................. 472
Pets in the vehicle ............................... 75
Plastic trim (cleaning instruc-
tions) .................................................. 407
Power windows
see Side windows
Pre-entry climate control (via key)
Problems (malfunctions) ................ 174
PRE-SAFE® (anticipatory occupant
protection)
Operation ......................................... 62 PRE-SAFE® (preventive occupant
safety system)
Display message ............................ 325
PRE-SAFE® Brake
Activating/deactivating ................. 311
Display message ............................ 325
Function/note s................................ 84
Important safety notes .................... 84
Warning lamp ................................. 365
PRE-SAFE® PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 62
Protection against theft
ATA (Anti-Theft Alarm system )......... 87
Immobiliser ...................................... 86
Interior motion sensor ..................... 88
Tow-away protection ........................ 87
Protection of the environment
General notes .................................. 24
Pulling away
Automatic transmission ................. 189
Hill start assist ............................... 189
Hybrid operation ............................ 280
Manual transmission ...................... 188
Trailer ............................................ 189 Q
Qualified specialist workshop ........... 27 R
Radiator cover ................................... 396
Radio
Selecting a station ......................... 304
Radio-based vehicle components
Declaration of conformity ................ 27
Rain closing feature
Panorama sliding sunroof .............. 113
Sliding sunroof ............................... 112
RBS (Recuperative Brake System)
Driving safety systems ..................... 44
Important safety notes .................... 44
Warning lamp ................................. 364
Reading lamp ..................................... 140
READY indicator ................................ 279
Rear compartment
Setting the air vents ...................... 182 Index
17

Selecting ........................................ 224
Storing the current speed .............. 224
Variabl e......................................... 223
SRS (Supplemental Restraint Sys-
tem)
Warning lamp ................................. 285
Start/Stop button
Starting the engine ........................ 188
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 187
Stationary vehicle ............................. 281
STEER CONTROL .................................. 86
Steering
Warning lamps ............................... 367
Steering (display message) .............. 351
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 344
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 126
Adjusting (manually) ...................... 125
Button overview ............................... 36
Buttons (on-board computer) ......... 295
Cleaning ......................................... 407
EASY ENTRY/EXIT feature ............. 126
Gearshift paddle s........................... 202
Important safety notes .................. 125
Storing settings (memory func-
tion) ............................................... 131
Steering wheel gearshift paddles .... 202
Stowage areas ................................... 370
Stowage compartment
Map pockets .................................. 372
Stowage compartments
Armrest (under) ............................. 372
Centre console .............................. 371
Cup holde r..................................... 381
Door ............................................... 372
Glove compartment ....................... 371
Important safety information ......... 370
Rear ............................................... 372
Spectacles compartment ............... 371
Stowage net ....................................... 372 Stowage space
Stowage net ................................... 372
Summer tyres
In winter ........................................ 434
Sun blind
Rear side window s......................... 383
Sun visor ............................................ 382
Suspension tuning
AIRMATIC ...................................... 239
Switching the auxiliary heating/
ventilation
On/off ........................................... 177 T
Tail lamps Display message ............................ 332
see Lights
Tailgate
Display message ............................ 349
Emergency unlocking ..................... 106
Important safety notes .................. 101
Limiting the opening angle ............. 105
Obstruction detectio n.................... 101
Opening dimensions ...................... 478
Opening/closing ............................ 101
Opening/closing (automatically
from inside) ................................... 105
Opening/closing (automatically
from outside) ................................. 102
Opening/closing (manually from
outside) ......................................... 102
Technical data
Capacities ...................................... 470
Emergency spare wheel ................. 465
Information .................................... 468
Trailer load s................................... 480
Tyres/wheels ................................. 448
Vehicle data ................................... 478
Telephone
Accepting a call (multifunction
steering wheel) .............................. 307
Display message ............................ 351
Introduction ................................... 306
Menu (on-board computer) ............ 306
Number from the phone book ........ 307
Redialling ....................................... 308
Rejecting/ending a call ................. 307 20
Index