MERCEDES-BENZ C-CLASS ESTATE 2020 Owner's Manual

18
Ataglance – Emer gencies and breakdowns

1
B-pillar with:
QR code for accessing there scue card →
33
2 Safetyve sts →
394
3 me button and SOS button →
337
4 Tocheck and top up operating fluids →
437
5 Totow- start and tow aw ay →
408
6 Flat tyre →
396
7 Starting assis tance →
406
8 Haza rdwa rning light sy stem →
131 9
Fire extinguisher →
395
A Fuelfiller flap with:
information label on fuel type →
17 9
information label on tyre pressure →
419
QR code for accessing there scue card →
33
B Totow- start and tow aw ay →
408
C TIREFIT kit →
398
D Warning triangle →
394
E First-aid kit (so ftsided) →
395 At
aglance – Emer gencies and breakdowns 19

Calling up
the Digital Owner's Manual
Multimedia sy stem:
4 Vehicle 5
Õ Owner's Manual #
Select a menu item.
In addition, you can also call up the Owner's
Manual within a main function (e.g. via Informa-
tion on media).
The Digital Owner's Manual describes the func‐
tion and operation of theve hicle and the multi‐
media sy stem.
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving. The Digital Owner's Manual conta
insthefo llow‐
ing menu items:
R Search: allo wsyouto sear chprecisely for
ke ywords.
R Quick start: pr ovides you with important
information so that you can start using your
ve hicle immediately.
R Tips: pr ovides tips on how touse your vehicle
in cer tain situations.
R Messages : provides you with fur ther informa‐
tion about the messages in the instrument
clus ter.
R Bookmarks : provides you with a list of all the
bookmar ksyou ha vestored yourself. 1
Picture
2 Menu
3 Navigation window
Some sections of the Digital Owner's Manual,
such as warnings, can be made visible byhigh‐
lighting and pressing them. 20
Digital Owner's Manual

Pr
otection of the environment
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. +
ENVI
RONMENTAL NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
dist ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke-
back conditions, please visit the national
Mercedes-Benz website foryo ur count ry. Gene
ral no tes 21

Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG.*
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors R
door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model. Mercedes-Benz
tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine‐
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R theex haust gas or noise le velge ts wo rse. 22
General no tes

Alw
ays specify theve hicle identification number
(VIN) (/ page 435) when ordering Mercedes-
Benz GenuineParts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations.
The original pur chase ag reement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of injury duetomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐
essary repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other networ
ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating perm it isrende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. General no
tes23

#
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpecte dly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials
may ignite if they come into contact wi thhot
parts of theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and traf fic conditions,
and contact a qualified specialist work‐
shop. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology) &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
Ve hicles with a 48 V on-board electrical sys‐
te m contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If yo u modify co mponent parts of these high-
vo ltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible. #
Never per form modifications tocompo‐
nent pa rts of high-voltage components. #
Neverto uch damaged co mponent parts
of high-voltage components. #
Neverto uch co mponent parts of high-
vo ltage components af ter an accident. 24
General no tes

Ve
hicles with a 48 V on-board electrical sy stem
conta in high voltage components. These compo‐
nents are mar ked with a high voltage label: All
workon high voltage components must be
car ried out at a qualified specialist workshop. Declaration of conformity
Electromagnetic compatibility
The electromagnetic compatibility of
theve hicle
components has been checked and certified according
tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents Fo
r EU and EF TAcount ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated in theve hicle:
The wireless components of this vehicle comply
with the basic requ irements and all other rele‐
va nt conditions of Directi ve2014 /53/EU. Yo u
can obtain fur ther information from a Mercedes-
Benz service centre.
Brazil only:
No teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems. Nigeria onl
y:
Connection and use of the wireless communica‐
tion equipment in this vehicle are permitted by
th e Nigerian Communications Commission.
Thailand onl y:
The telecommunication equipment in this vehicle
meets therequ irements of theNa tional Broad‐
casting and Telecommunications Commission
(NBTC).
Ukraine onl y:
The manufacturer hereby declares that the wire‐
less vehicle components meet thete ch nical reg‐
ulations for two-w ayradios. You can obtain fur‐
th er information from a Mercedes-Benz Service
Centre.
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions: General no
tes25

Wire
less applications in theve hicle Te
ch nology Frequency rang eT ransmission output/magnetic field
st re ngth
Con venience central lo cking sy stem 20 kHz (9–90 kHz)≤ 72dBμA/m at 10 m
Wi reless po wer transmission 105 kHz (90–1 19kHz) ≤ 42 dBμA/m at10 m
Con venience central lo cking sy stem
Wi reless po wer transmission 12
5 kHz (1 19–135 kHz)≤ 42 dBμA/m at10 m
Near-field communication 13.553–13.567 MHz ≤ 42 dBμA/m at10 m
Con venience central lo cking sy stem, garage
door opener, tyre pressure monitoring sy stem 433 MHz (433.05–434.79 MHz)≤
10mW e.r.p.
Heater boos ter function remo tecontrol, garage
door opener 868 MHz (868.0–868.6 MHz
)≤25 mW e.r.p.
Heater boos ter function remo tecontrol, garage
door opener 869 MHz (868.7–869.2 MHz
)≤25 mW e.r.p.
Blue tooth ®
, Kleer, RLAN, general remo tecon‐
trols, wi reless headphones 2.4 GHz ISM band (2400–2483.5 MHz
)≤100 mW e.i.r.p.
Interior monitoring radar, RLAN 5.8 GHz UNII-3 (5725–58 75MHz) ≤ 25 mW e.i.r.p.26
General no tes

Te
ch nology Frequency rang eT ransmission output/magnetic field
st re ngth
Con venience central lo cking sy stem 7.25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz e.i.r.p mean ≤ 0 dBm/MHz
e.i.r.p. peak
24 GHz ISM radar 24.05–24.25 GHz* ≤10 0 mW e.i.r.p.
24 GHz UWB radar 24.25–26.65 GHz* ≤ -41.3 dBm/MHz e.i.r.p mean ≤ 0 dBm/50 MHz
e.i.r.p. peak
76 GHz radar 76–77 GHz ≤ 55 dBm peak e.i.r.p.
Carsharing module NFC:
13
.553–13.567 MHz
Blue tooth:
24 02–2480 MHz NFC:
≤ 42 dBμA/m at
10 m
Blue tooth:
≤ + 4 dBm (po wer category 2) * Model series launched on
the mar ket be fore
April 20 16
Information about the specific absor ption
rate
Fo rFr ance on ly: The
values weredeterm ined and tested in
accordance with the Décre t n° 2019-118 6guide‐
line rega rding the indication of the specific
absor ption rate (SAR) of wireless vehicle compo‐
nents. General no
tes27