charging MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps (s tandard) ........ 10
Indicator and warning lamps (widesc reen
cockpit) ......................................................... 12
Overhead contro l panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18Digital Owner's Manual
.............................20
Calling up the Digital Owner's Manual ..........20 Genera
l notes............................................. 21
Pr otection of the environment ......................21
Ta ke -ba ckof end-of-life vehicles ...................21
Mercedes-Benz GenuineParts ....................... 22
Owner's Manual ...........................................23
Operating saf ety .......................................... .23
Declaration of conformity ............................. 25
Diagno stics connection ................................ 29
Qualified specialist workshop ....................... 31Ve
hicle registration ....................................... 31
Cor rect use of theve hicle ............................. 31
Information on the REA CHregulation ........... 32
No tesfo r persons with electronic medi‐
cal aids ......................................................... 32
Implied warranty .......................................... .33
QR code forre scue card ...............................33
Data storage .................................................33
Copyright ...................................................... 36 Occupant saf
ety......................................... 37
Re stra int sy stem ...........................................37
Seat belts ..................................................... 39
Airbags ......................................................... 43
PRE-SAFE ®
sy stem ........................................51
Safely transporting children in theve hi‐
cle ................................................................52
No tes on pets in theve hicle .........................72 Opening and closing
.................................. 73
Ke y .............................................................. .73
Doo rs............................................................ 76
Load compartment ....................................... 80
Side windo ws............................................... 86 Sliding sunroof ............................................. 89
Ro
ller sunblinds ............................................ 93
Anti-th eft protection .....................................93 Seats and
stowing ...................................... 97
No tes on the cor rect driver's seat posi‐
tion ............................................................... 97
Seats ............................................................ 98
St eering wheel ............................................ 105
Easy entry and exitfeature ........................ .107
Memory function ........................................1 08
St ow age areas ............................................ .110
Soc kets ....................................................... 12 3
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 24
Fitting/removing thefloor mats ................. 12 6 Light and sight
......................................... 12 8
Exterior lighting .......................................... 12 8
Interior lighting ........................................... 137
Changing bulbs (on lyforve hicles with
halogen headlamp s) .................................... 13 8
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 14 32
Contents

&
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics
connection of theve hicle, the function of
ve hicle sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that th
ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
ef fects:
R malfunctions in theve hicle sy stem
R permanent damage tovehicle components
Please referto thewa rranty term s and condi‐
tions forth is matter. 30
General no tes

#
Alw ays make sure that the cigar ette
lighter is out of reach of children. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Risk of burn s fromtheta il‐
pipe and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could
burn yourself. #
Alw ays be particular lycareful around
th eta ilpipe and theta ilpipe trims and
supervise children especially closely in
th is area. #
Allow vehicle parts tocool down before
to uching them. The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in
mind when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle iden‐
tification plate (/ page 435).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R when transporting objects in the load com‐
partment, alw ays ins tallth e combined lug‐
ga ge cover and net (load compartment co ver
and partitioning net).
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenly. St
ow age spaces in theve hicle interior Overview of
the front stowage compa rt‐
ments 1
Stow age spaces in the doors
2 Stow age compartment in the armrest with a
multimedia and USB connection
3 Stow age compartment in the front cent re
console with a USB connection and charging
module for wireless charging of mobile
phones
4 Glovecompa rtment 11 2
Seats and stowing

&
DANG ER Risk of fata l injury due toincor‐
re ct handling of the soc ket
Yo u could recei vean electric shock in partic‐
ular:
R ifyo ure ach into the soc ket.
R ifyo u insert unsuitable devices or objects
into the soc ket. #
Do not reach into the soc ket. #
Only connect suitable devices tothe
soc ket. Re
quirements:
R Devices are equipped with a suitable plug
which con form sto thest andards specific to
th e count ryyou are in.
R A device up toa maximum of 150 W (0.65 A)
is used.
R Do not use multiple soc ket outlets. #
Open flap 3. #
Insert the plug of the device into 230 V
soc ket1.
When the on-board electrical sy stem voltage
is suf ficient, indicator la mp2lights up. USB port in
there ar passenger comp artment Yo
u can charge a USB device, such as a mobile
phone, at the USB ports using a suitable charg‐
ing cable.
The devices can be charge d with 5 V (2.1 A) and
when the ignition is switched on. Wire
lesscharging of the mobile phone and
connection with theex terior aerial Note
s on wirelessly charging the mobile
phone &
WARNING Risk of injury duetoobjects
being stowed inco rrectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. 124
Seats and stowing

#
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
WARNING Risk offire from placing
objects in the mobile phone stowage
compartment
Placing other objects in the mobile phone
stow age compartment could con stitute a fire
hazard. #
Apart from a mobile phone, do not
place any other objects in the mobile phone
stowage compartment, espe‐
cially those made of me tal. *
NO
TEDama getoobjects caused by
placing them in the mobile phone stow‐
age compartment If objects are placed in
the mobile phone
stow age compartment, they may be dam‐
aged byelectromagnetic fields. #
Do not place credit cards, data storage
devices, ski passes or other objects
sensitive toelectromagnetic fields in
th e mobile phone stowage compart‐
ment. *
NO
TEDama getothe mobile phone
stow age compartment caused byliquids If liquids enter
the mobile phone stowage
compartment, the compartment may be
damaged. #
Ensure that no liquids enter the mobile
phone stowage compartment. The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connec‐
tion of the mobile phone totheve hicle's
ex terior aerial are only available if the ignition
is switched on.
R Small mobile phones may not be able tobe
ch arge d in everyposition of the mobile
phone stowage compartment.
R Largemobile phones which do not rest flat in
th e mobile phone stowage compartment may
not be able tobe charge d or connec ted with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the bac kground.
R Toensure more ef ficient charging and con‐
nection with theve hicle's exterior aerial,
re mo vethe pr otective co ver from the mobile Seats and
stowing 12 5

phone. Pr
otective co vers which are neces‐
sary for wireless charging are excluded. Wire
lessly charging a mobile phone Re
quirements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com #
Place the mobile phone as close tothe
centre of mat 1as possible with th e display
fa cing up wards.
When thech arging symbol is shown in the
multimedia sy stem, the mobile phone is
being charge d.
Malfunctions during thech arging process are
shown in the media displa y.
% The mat can be remo vedby theta bfor
cleaning, e.g. using clean, lu kewa rm wate r. Fi
tting/ removing the floormats &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. Fi
tting floor mats 12 6
Seats and stowing

5
L Low beam/high beam
6 R Switches there ar fog lamp on/off
When low beam is activated, theT indicator
lamp forth est anding lights will be deactivated
and replaced bytheL low- beam indicator
lamp. #
Alw ays park your vehicle safely using suf fi‐
cient lighting, in acco rdance with there le‐
va nt le galst ipulations.
* NO
TEBattery discharging byoperating
th est anding lights Operating
thest anding lights over a period of
hours puts a stra in on the batter y. #
Where possible, switch on the
ri ght X or left Wparking light. If
th e battery is insuf ficiently charge d, thest and‐
ing lights or parking lights will be swit ched off
automatically tofacilitate the next engine start. The
exterior lighting (e xcept standing and park‐
ing lights) will swit choff automatically when the
driver's door is opened.
R Obser vethe no tes on sur round lighting
(/ page 137).
Au tomatic driving lights function
The standing lights, low beam and daytime run‐
ning lights are switched on au tomatically
depending on the ignition status and the light
conditions. &
WARNING Risk of accident when the
dipped beam is switched off in poor visi‐
bility
When the light switch is set toà ,the
dipped beam may not be switched on auto‐
matically if there is fog, snow or other causes
of poor visibility such as spr ay. #
In such cases, turn the light switch to
L . The automatic driving lights are only an aid.
Yo u
are responsible forve hicle lighting. Switching
there ar fog lights on or off
Re quirements:
R The light switch is in theL orà posi‐
tion. #
Press the R button.
Please obser vethe count ry-specific la wsonthe
use of rear fog lamps.
Ad justing the headlamp range (vehicles with
halogen headla mps)
The headlamp range adjus ter allows youto
adjust the cone of light from the headlamps in
re lation totheve hicle's load condition. Light and sight
12 9

St
arting theve hicle with theke y in thesto w‐
age compa rtment (emer gency operation
mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. Driving and parking
16 3

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is una vaila‐
ble.
R The interior pr otection and tow- aw ay protec‐
tion functions are not available.
R The function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 191

Coupling/uncoupling a trailer
&
WARNING Risk of injury fromtheve hicle
le ve l being changed
Ve hicles with le vel control sy stem: the
ve hicle le vel may be changed unin tentional ly,
e.g. by ot her persons. You may become trap‐
ped if you couple up or uncouple a trailer
while theve hicle le vel is changing. In addi‐
tion, other people could become trapped if
th eir limbs are between theve hicle body and
th e tyres or underneath theve hicle.
When coupling up or uncoupling a trailer,
make sure that: #
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R The ball neck is extended and engaged in a
secu rely loc ked position. Tr
ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R The trailer is connected cor rectl y.
R The trailer lighting sy stem is in working
order.
The functions of thefo llowing sy stems will be
af fected bya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross Traf fic Alert
R Reversing camera
R 360° camera R
AIRMATIC
Coupling up a trailer
* NO
TEDama getothest ar ter battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Remo vethe co ver cap from the ball head and
st ore it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. 246
Driving and pa rking