key battery MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

ex
tent requ ired, data stored bythe manufac‐
turer. Forex ample, this may be the case during
th e in vestigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral accelera‐
tion, number of wheel revo lutions or thefa s‐
te ned seat belts displ ay
R ambient conditions, such as temp erature,
ra in sensor or dis tance sensor
General ly,th e use of these data is temp orar y;
th ey will not be stored be yond the period of
operation and will only be processed within the
ve hicle itself. Control units of ten contain da tamemories
forve hicle keys,fo rex ample. Their
use permits thete mp orary or permanent docu‐
mentation of tech nical information about the
ve hicle's operating state, component loads,
main tenance requ irements and tech nical events
or faults.
Depending on theve hicle equipment, thefo llow‐
ing data are stored:
R operating status of sy stem components,
such as fill le vels, tyre pressure or battery
st atus
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter ven‐
tion of stability control sy stems
R information on events leading tovehicle
damage
In cer tain cases, it may be requiredtostore data
th at wo uld ha veotherwise been used only tem‐
porarily. This may be the case if theve hicle has
de tected a malfunction, forex ample. If
yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, there ad out is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement.
To that end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmit ted
along with theve hicle identification number to
th e manufacturer. Furthermore, the manufac‐
turer is subject toproduct liability. Forth is rea‐
son the manufacturer also uses operational data
from theve hicle, forex ample, forre calls. These 34
General no tes

Key
Overview of
key functions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheke y caused by
magnetic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ve
hicle key
1 Locks
2 Indicator lamp 3
Unloc ks
4 Opens/closes theta ilgate
% If indicator lamp 2does not light up af ter
pressing theÜ orß button, the bat‐
te ry iswe ak or possibly dischar ged. Re place
th e battery as soon as possible.
Re place theke y bat tery ( / page 75).
The key loc ksand unlo cksth efo llowing compo‐
nents:
R doors
R fuel filler flap
R tailgate
If th eve hicle is not opened within appr oximately
40 seconds af ter unlocking, it loc ksagain. Anti-
th eft pr otection is primed again.
Do not keep theke yto get her with electronic
devices or me tal objects. This can af fect the
ke y's functionalit y. Opening and closing
73

#
Press release knob 1.
Emer gency key2 is pushed out slightly. #
Pull out emer gency key2 until it en gage s in
th e intermediate position. #
Press release knob 1again and fully
re mo veemer gency key2.
Inserting the emer gency key #
Press release knob 1. #
Insert emer gency key2 tothe intermediate
position or fully until it engages.
% You can use the intermediate position of
emer gency key2 toattach theke yto akey
ri ng. Re
placing the key battery &
DANG ER Serious damage tohealth
caused byswallowing batteries
Batteries contain toxic and cor rosive sub‐
st ances. Swallowing bat teries may cause
serious damage tohealth.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries of in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Re
quirements:
R Yourequ ire a CR 2032 3 V cell batter y.
Mercedes-Benz recommends that you ha vethe
battery replaced at a qualified specialist work‐
shop. #
Remo vethe emer gency key ( / page 74). #
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the
ar row and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. Opening and closing
75

#
Insert the new battery into battery compart‐
ment 3. Obser vethe positive pole marking
in the battery compartment and on the bat‐
te ry when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Problems with
theke y,troublesho oting Yo
u can no lon ger lo ckor unlock theve hicle
Po ssible causes:
R The key bat tery iswe ak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). #
Use the emer gency keyto lock or unlock
(/ page 79). #
Have theke ych ecked at a qualified specialist
wo rkshop. There is inter
fere nce from a po werful radio
signal source
The key function is impaired by,fo rex ample:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient dist ance
between theke y and the po tential sou rce of
inter fere nce.
Yo u ha velost a key #
Have theke y deactiva ted at a qualified spe‐
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Note
s onthe additional door lock The additional door lock is only
available for
ve hicles forth eUni ted Kingdom. &
WARNING Risk of injury topersons
inside theve hicle when the additional
door lock is activated
If th e additional door lock is activated, the
doors can no longer be opened from the
inside. #
Never lea vepersons, in particular chil‐
dren, unat tended in theve hicle. #
Ifth ere are persons in theve hicle, do
not activate the additional door loc k. The additional door lock is automatically activa‐
te
d in thefo llowing situations:
R The vehicle is loc ked using thekey.
R The vehicle is loc ked using KEYLESS-GO. 76
Opening and closing

R
Ifyo u ha veloc kedth eve hicle using KEY‐
LESS-GO. Locking/unlocking
theve hicle with KEY‐
LESS-GO Requ
irements:
R The key is outside theve hicle.
R The dis tance between theke y and theve hicle
does not exceed 1 m.
R The driver's door and the door at which the
door handle is used are closed. #
Tounlo cktheve hicle: touch the inner sur‐
fa ce of the door handle. #
Tolock theve hicle: touch sensor sur face
1 or2. #
Convenience closing: touch recessed sen‐
sor su rface 2until the closing process has
been comple ted.
% Further information on con venience closing
(/ page 88). If
yo u open theta ilgate from outside, it is auto‐
matically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The key functions ha vebeen deactivated.
R The key bat tery iswe ak or dischar ged. #
Activate theke y functions (/ page74). #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 79). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. 78
Opening and closing

#
Make sure that no parts of the body are
in the closing area. #
Tostop the closing process, release the
button or press the button again to
re open the side windo w. A side wind
owcann otbe closed and you can‐
not see the cause. #
Check tosee whe ther any objects are in the
window guide. #
Adjust the side windo ws.
Ad justing the side windo ws
If a side window is obstructed during closing and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (re-adjustment).
The side window will be closed without the
automatic reve rsing function.
If th e side window is obstructed again and
re opens again immediately: #
Immediately af terth is, pull and hold the cor‐
re sponding button again until the side win‐
dow has closed and hold the button for at
least one more second (follo w-up adjust‐
ment).
The side wind owwill be closed without the
automatic reve rsing function.
The side windo wscann otbe opened or
closed using the con venience opening fea‐
ture.
Po ssible cause:
R The key bat tery iswe ak or dischar ged. #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). Sliding sunr
oof Opening and closing
the sliding sunroof %
The term "sliding sun roof" also refers to the
panorama sliding sunroof. &
WARNING Risk of becoming trapped
when the sliding sunroof is being opened
and closed
Body parts may become trapped in thera nge
of mo vement. #
During opening and closing, make sure
that no body parts are in thera nge of
mo vement. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The opening or closing process will be
st opped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. Opening and closing
89

St
arting theve hicle with theke y in thesto w‐
age compa rtment (emer gency operation
mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that the mar ked space 2is
em pty. #
Remo vetheke y1 from theke yring. #
Place theke y1 inthe mar ked space 2on
th e symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vetheke y1 from the mar ked
space 2the engine continues running. For
fur ther engine starts ho wever,th eke y1
must be located in the mar ked space 2on
th e symbol 3during the entire journe y. #
Have theke y1ch ecked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place theke y1 inthe mar ked space 2
and lea veitth ere. #
depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently full.
R thest ar ter battery is suf ficiently charge d.
Charging thest ar ter battery be fore starting
th e jou rney
If th eve hicle battery is dischar ged, you can
re cei vea message on your smartphone. You can
th en start theve hicle with the smartphone to
ch arge the batter y.The vehicle is automatically
switched off af terte n minu tes. Driving and parking
16 3

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R The star ter battery is preser ved.
R The maximum non-operational time appears
inthe media displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-theft alarm sy stem) is una vaila‐
ble.
R The interior pr otection and tow- aw ay protec‐
tion functions are not available.
R The function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 191

Key
Display messages
Possible causes/consequences and M MSolutions
Á Replace key *H
avetheke yre placed. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page75).
Á
Key not detected (white dis‐
play message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page163). Displ
aymessa ges and warning/indicator lamps 455

Drive program display............................
173
Drive programs...................................... 172
DY NA MIC SELECT switch...................... 172
Engaging drive position.......................... 176
Engaging neutral.................................... 175
Engaging pa rkposition.......................... 176
Engaging reve rsege ar........................... 175
Kickdown............................................... 178
Manual gear changing.......................... .177
St eering wheel gearshift paddles...........1 77
Tr ansmission position displa y................ 174
Tr ansmission position s..........................174
Au tomatic transmission (problem)
see Transmission (problem)
Axle load Perm issible............................................ 435
Tr ailer operation.................................... 449B
Bag hook..................................................... 11 9
Ball neck Folding out/in....................................... 24 4
BA S (Brake Assist Sy stem)....................... 194Battery
Key.......................................................... 75
Re mo tecontrol (s tationary heater)........ 15 8
Battery see Battery (vehicle)
Battery (vehicle) Charging................................................ 406
Charging (Remo teOnline)...................... 16 3
No tes....................................................4 02
No tes (s tarting assis tance and
ch arging)............................................... 404
Re placing.............................................. 408
St arting assis tance................................ 406
Belt see Seat belt
Bic ycle rack
Load capacity........................................ 449
Tr ailer operation.................................... 24 8
Blind Spot Assi st
Ac tivating/deactivating......................... 222
Fu nction................................................. 219
Sy stem limitations................................. 219
Blo wer
see Climate control BlueTEC
see AdBlue ®
Blue tooth ®
Information............................................ 282
Setting up an Internet connection.........3 48
Switching on/off.................................. .282
Switching profile (DUN/PAN)................ 348
Blue tooth ®
audio
Ac tivating.............................................. 363
De-authorising (de-regis tering) the
device.................................................... 364
Information............................................ 361
Overview............................................... 362
Sear ching for a track............................. 364
Sear ching for and auth orisingthe
device.................................................... 362
Selecting a media pla yer....................... 363
Switching device via NFC...................... 364
Bonnet Resetting (active bonnet)....................... 379
Boot lid see Tailgate
Brake Assist Sy stem
see BAS (Brake Assi stSystem) Index
523