towing MERCEDES-BENZ C-CLASS ESTATE 2020 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps (s tandard) ........ 10
Indicator and warning lamps (widesc reen
cockpit) ......................................................... 12
Overhead contro l panel ................................ 14
Door control panel and seat adjustment ....... 16
Emergencies and breakdowns ...................... 18Digital Owner's Manual
.............................20
Calling up the Digital Owner's Manual ..........20 Genera
l notes............................................. 21
Pr otection of the environment ......................21
Ta ke -ba ckof end-of-life vehicles ...................21
Mercedes-Benz GenuineParts ....................... 22
Owner's Manual ...........................................23
Operating saf ety .......................................... .23
Declaration of conformity ............................. 25
Diagno stics connection ................................ 29
Qualified specialist workshop ....................... 31Ve
hicle registration ....................................... 31
Cor rect use of theve hicle ............................. 31
Information on the REA CHregulation ........... 32
No tesfo r persons with electronic medi‐
cal aids ......................................................... 32
Implied warranty .......................................... .33
QR code forre scue card ...............................33
Data storage .................................................33
Copyright ...................................................... 36 Occupant saf
ety......................................... 37
Re stra int sy stem ...........................................37
Seat belts ..................................................... 39
Airbags ......................................................... 43
PRE-SAFE ®
sy stem ........................................51
Safely transporting children in theve hi‐
cle ................................................................52
No tes on pets in theve hicle .........................72 Opening and closing
.................................. 73
Ke y .............................................................. .73
Doo rs............................................................ 76
Load compartment ....................................... 80
Side windo ws............................................... 86 Sliding sunroof ............................................. 89
Ro
ller sunblinds ............................................ 93
Anti-th eft protection .....................................93 Seats and
stowing ...................................... 97
No tes on the cor rect driver's seat posi‐
tion ............................................................... 97
Seats ............................................................ 98
St eering wheel ............................................ 105
Easy entry and exitfeature ........................ .107
Memory function ........................................1 08
St ow age areas ............................................ .110
Soc kets ....................................................... 12 3
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 24
Fitting/removing thefloor mats ................. 12 6 Light and sight
......................................... 12 8
Exterior lighting .......................................... 12 8
Interior lighting ........................................... 137
Changing bulbs (on lyforve hicles with
halogen headlamp s) .................................... 13 8
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 14 32
Contents

Mir
rors ........................................................ 147Climate control
......................................... 151
Overview of climate contro l systems ........... 151
Operating the climate control sy stem ......... 15 2 Driving and pa
rking .................................. 161
Driving ......................................................... 161
DY NA MIC SELECT switch ............................1 72
Au tomatic transmission .............................. 174
Fu nction of the 4MATIC .............................. 17 9
Re fuelling .................................................... 17 9
Pa rking ...................................................... .185
Driving and driving saf ety sy stems .............1 92
Tr ailer hit ch................................................. 24 3
Bicycle rack function .................................. 24 8
Ve hicle towing instructions ........................ .249 Instrument display and on-board
comp
uter.................................................. 250
No tes on the instrument display and on-
board computer .......................................... 250
Instrument display overview ...................... .251 Overview of buttons on
thesteering
wheel ..........................................................2 52
Operating the on-board computer .............. 252
Overview of displa yson the multifunc‐
tion display .................................................2 53
Head-up display .......................................... 254 LING
UATRONIC ........................................ 256
No tes on operating saf ety .......................... 256
Ope ration ................................................... 256
Using LINGU ATRO NIC ef fectively ............... 258
Essential voice commands ........................ .258 Multimedia sy
stem .................................. 271
Overview and operation .............................. 271
Sy stem settings .......................................... 280
Fit & Healt hy............................................... 291
Na vigation .................................................. 293
Te lephone .................................................. .319
Online and Internet functions ..................... 346
Media ......................................................... 352
Ra dio .......................................................... 364
TV ............................................................... 367
Sound ......................................................... 375 Maintenance and care
.............................378
ASS YST PLUS service inter val display .........3 78
Engine compartment .................................. 379
Cleaning and care .......................................3 87 Breakdown assistance
............................394
Emergency .................................................. 394
Flat tyre ...................................................... 396
Battery (vehicle) ......................................... 402
To w- starting or towing away ....................... 408
Electrical fuses ............................................ 413 Wheels and tyres
...................................... 417
No tes on noise or unusual handling char‐
acteristics .................................................. .417
No tes on regular lyinspecting wheels and
tyres ............................................................ 417
No tes on snow chains ................................ .417
Ty re pressure .............................................. 41 8
Wheel change ............................................ .421
Emergency spare wheel .............................. 431 Contents
3

Yo
u will need toper form certain settings your‐
self. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. Fu
nction of PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) PRE-
SAFE®
PLUS can de tect cer tain impacts,
particular lyan imminent rear impact, and take
pre-em ptive measures toprotect theve hicle
occupants. These measures cannot necessarily
pr eve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher flashing frequenc y.
R Increasing brake pressure when theve hicle
is stationar y.This brake application is cancel‐
led automatically when theve hicle pulls
aw ay. If an accident did not occur,
the pre-em ptive
measures that we retake n are reve rsed.
Sy stem limits
The sy stem will not initiate any action in thefo l‐
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The sy stem will not initiate any braking applica‐
tion in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space
while using Active Parking Assist Safely transporting
children in theve hicle Alw
ays obser vewhen children are tr avelling
in theve hicle %
Also strictly obser vethe saf ety no tesfo rthe
specific situation. In this wa yyo u can recog‐ nise po
tential risks and avoid dangers if chil‐
dren are tr avelling in theve hicle
(/ page 53).
Be diligent
Bear in mind that negligence when securing a
ch ild in thech ild restra int sy stem may ha veseri‐
ous consequences. Alw ays be diligent in secur‐
ing a child carefully before everyjou rney.
To impr oveprotection forch ildren younger than
12 years old or under 1.50 m in height,
Mercedes-Benz recommends you obse rvethe
fo llowing information:
R Alw ays secure thech ild in a child restra int
sy stem suitable forth is Mercedes-Benz vehi‐
cle.
R The child restra int sy stem must be appropri‐
ate tothe age, weight and size of thech ild.
R The vehicle seat must be suitable forfitting a
ch ild restra int sy stem (/ page57).
Ac cident statistics show that children secured
on there ar seats are general lysafer than chil‐
dren secured on the front seats. Forth is reason, 52
Occupant saf ety

Note
s onthe cor rect driver's seat position &
WARNING Risk of injury ifve hicle set‐
tings are adjus ted while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in par‐
ticular in thefo llowing situations:
R Ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion.
R Ifyo ufast enyour seat belt while theve hi‐
cle is in motion. #
Before starting the engine: adjust the
driver's seat, head restra ints, steering
wheel and mir ror in particular and fas‐
te nyo ur seat belt. Ensure
thefo llowing when adjusting steering
wheel 1, seat belt 2and driver's seat 3:
R You are sitting as faraw ay from the driver's
airbag as possible, taking thefo llowing
points into consideration:
R You are sitting in an upright position
R Your thighs are slight lysuppor tedby the seat
cushion R
Your legs are not fully extended and you can
depress the pedals properly
R The back of your head is suppo rted at eye
le ve lby the cent reofthe head restra int
R You can hold thesteering wheel with your
arms slightly bent
R You can mo veyour legs freely
R You can see all the displa yson the instru‐
ment clus ter clea rly
R You ha vea good overview of the tra ffic con‐
ditions
R Your seat belt sits snug lyagainst your body
and passes across the cent reofyour shoul‐
der and across your hips in the pelvic area Seats and
stowing 97

Seats
Ad
justing the front seat mechanically and
electrically (without Seat Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. Yo
u can adjust the seats when the ignition is
switched off. &
WARNING Risk of becoming trapped
du ring seat adjustment
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
Make sure when adjusting a seat that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
The driver's seat may mo veunexpectedly
while driving.
This could cause youto lose control of the
ve hicle. #
Alw ays make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of injury ifve hicle set‐
tings are adjus ted while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in par‐
ticular in thefo llowing situations:
R Ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion.
R Ifyo ufast enyour seat belt while theve hi‐
cle is in motion. #
Before starting the engine: adjust the
driver's seat, head restra ints, steering
wheel and mir ror in particular and fas‐
te nyo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you
or other vehicle occupants could be trapped
and thereby injured. 98
Seats and stowing

Children in particular could acciden
tally
press the electrical seat adjustment buttons
and become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of injury duetohead
re stra ints not being fitted or being adjus‐
te d incor rectly
If head restra ints ha venot been ins talled or
ha ve not been adjus ted cor rectly, there is an
increased risk of injury in the head and neck
area, e.g. in theev ent of an accident or when
braking. #
Alw ays drive with the head restra ints
fi tted. #
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. &
WARNING Risk of injury or death dueto
incor rect seat position
The seat belt will not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat proper lybefore begin‐
ning your journe y. #
Alw ays ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the cent reofyour shoul‐
der. &
WARNING Risk of injury duetoexc es‐
sive stra in on the grab handle
If yo u apply your full body weight tothe grab
handle or pull it abruptl y,the grab handle
may be damaged or become loose from its
anchorage. #
Use the grab handles only tostabilise
th e seating position or toassist in get‐
ting in and out of the seat. &
WARNING Risk of injury or death dueto
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shutoff or damage the sys‐
te m. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. Seats and
stowing 99

*
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make
sure that there are no objects in the
fo ot we ll, under or behind the seats. 1
Seat backrest inclination
2 Seat height
3 Seat fore -and-aft position #
Toadjust the seat fore -and-aft position:
lift le ver3 and slide the seat into the
desired position. #
Make sure that the seat is engaged. Ad
justing the front seat mechanically and
electrically (with Seat Comfort Package) 1
Seat backrest inclination
2 Seat height
3 Seat cushion inclination
4 Seat fore -and-aft position
5 Seat cushion length 100
Seats and stowing

#
Toadjust the seat fore -and-aft position:
lift le ver4 and slide the seat into the
desired position. #
Make sure that the seat is engaged. #
Toadjust the seat cushion length: lift lever
5 and slide the front section of the seat
cushion forw ards or backwards. Ad
justing the front seat electrically 1
Head restra int height
2 Seat backrest inclination
3 Seat height
4 Seat cushion length
5 Seat cushion inclination
6 Seat fore -and-aft position #
Save the settings with the memory function
(/ page 109). Ad
justs the 4-w aylumbar support 1
Higher
2 Softer
3 Lower
4 Firmer Seats and
stowing 101

#
Using buttons 1to4 , adjust the conto ur
of the backrest individually tosuit your bac k. Head
restra ints Ad
justing the front seat head restra ints
mechanically &
WARNING Risk of accident due to
adjusting vehicle settings while theve hi‐
cle is in motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations in particular:
R Ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion.
R Ifyo ufast enyour seat belt while theve hi‐
cle is in motion. #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel and the mir ror and fas‐
te nyo ur seat belt. &
WARNING Risk of injury duetohead
re stra ints not being fitted or being adjus‐
te d incor rectly
If head restra ints ha venot been ins talled or
ha ve not been adjus ted cor rectly, there is an
increased risk of injury in the head and neck
area, e.g. in theev ent of an accident or when
braking. #
Alw ays drive with the head restra ints
fi tted. #
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. #
Toraise: pullthe head restra int up. #
Tolowe r:press release knob 1inthe direc‐
tion of the ar row and push the head restra int
down. #
Tomo veforw ards: pullthe head restra int
fo rw ards. #
Tomo vebackwards: press and hold release
knob 2. 102
Seats and stowing

#
Push the head restra int backwards and let go
of release knob 2.
Ad justing the head restra ints of there ar
seats mechanically #
Toraise: pullthe head restra int up. #
Tolowe r:press release knob 1inthe direc‐
tion of the ar row and push the head restra int
down. Fi
tting/ removing the rear seat head
re stra ints
Re moving #
Release there ar seat backrest and fold it for‐
wa rds slightly (/ page113). #
Pull the head restra int upwards as far as it
will go. #
Push release knob 1inthe direction of the
ar row and pull out the head restra int.
Fi tting #
Inse rtthe head restra int such that the
notches on the bar are on the left when
vie we d in the direction of tra vel. #
Push the head restra int down until it
engages. #
Foldthere ar seat backrest back until it
engages. Configuring
the seat settings Multimedia sy
stem:
4 © 5
Comfort 5
Seat comfort #
Select a seat.
Ad justing the backrest side bols ters #
Select Side bolsters . #
Adjust the air cushions. Seats and
stowing 103