ESP MERCEDES-BENZ C-CLASS SALOON 2011 Owners Manual

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Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
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deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
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Welcome to the world of Mercedes-Benz
Before you drive off, please familiarise your-
self with yourv ehicle and read this manual,
especially the safety and warning notices.
This will help you to obtain the maximum
pleasure from your vehicle and avoid endan-
gering yourself and others.
The equipment or model designation of your
vehicle may differ according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the arrangement and location of vehicle
parts and controls differ accordingly.
Mercedes-Benzi s constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot, therefore, base any claims on the
illustrations or text content in this manual.
The following are integral components of the
vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2045847082Z102É2045847082Z102UËÍ

Convenience opening/closing (air
recirculation
)................................. 142
Cooling with aird ehumidification..137
Demisting the windows .................. 140
Demisting the windscreen .............140
Important safety notes ..................134
Indicator lamp ................................ 138
Notes on using THERMATIC auto-
matic climate control .....................135
Notes on using THERMOTRONIC
automatic climate control ..............137
Overview of systems ......................134
Problems with cooling with air
dehumidification ............................ 138
Problem with the rear window
heating .......................................... 141
Rea rcontrol panel ......................... 136
Setting the aird istribution.............139
Setting the airflow .........................139
Setting the airv ents...................... 147
Setting the climate mode (AIR
FLOW) ............................................ 138
Setting the temperature ................138
Switching air-recirculation mode
on/off ............................................ 141
Switching on/off ........................... 137
Switching residual hea ton/off ......142
Switching the ZONE function on/
off .................................................. 140
THERMATIC automatic climate
control (2-zone) ............................. 135
THERMOTRONIC (3-zone) auto-
matic climate control .....................136
Coat hooks ......................................... 310
Cockpit Overview .......................................... 32
see Instrument cluster
COMAND Online
see separate operating instructions
Combination switch ..........................120
Combine dluggage cover and net ....309
Constant headlamp mode see Daytime driving lamps
Consumption statistics
On-board computer (12-button
multifunctio nsteering wheel) ........231
On-board computer (4-button
multifunctio nsteering wheel) ........226Convenience closing feature
..............97
Convenience opening/closing (air-
recirculation mode) ........................... 142
Convenience opening feature ............97
Coolan t(engine)
Checkin gthe level ......................... 324
Display message (12-button mul-
tifunctio nsteering wheel) ..............270
Display message (4-button multi-
function steering wheel) ................268
Notes ............................................. 383
Temperature display (12-button
multifunctio nsteering wheel;
AMG )............................................. 245
Temperature gauge (12-button
multifunction steering wheel) ........226
Temperature gauge (4-button
multifunctio nsteering wheel) ........222
Warning lamp ................................. 298
Cooling
see Climate control
Cornering lamps
Changing bulbs .............................. 127
Cornering light function
Display message (12-button mul-
tifunctio nsteering wheel) ..............264
Display message (4-button multi-
function steering wheel) ................261
Function/notes ............................. 121
Crash-responsive emergency light-
ing ....................................................... 125
Cruise control Cruise control leve r....................... 178
Deactivating ................................... 180
Display message (12-button mul-
tifunctio nsteering wheel) ..............279
Display message (4-button multi-
function steering wheel) ................272
Driving system ............................... 178
Important safety notes ..................178
LIM indicator lamp .........................178
Selecting ........................................ 179
Setting aspeed .............................. 180
Storing and maintaining current
speed ............................................. 179 8
Index

Setting the specified minimum
distance
......................................... 188
Warning lamp ................................. 300
Door
Automatic door locking feature
(on-board computer, 12-button
multifunctio nsteering wheel) ........242
Automatic locking (switch) .............. .90
Central locking/unlocking (key) ......84
Control pane l................................... 44
Display message (12-button mul-
tifunctio nsteering wheel) ..............286
Display message (4-button multi-
function steering wheel) ................284
Emergency locking ........................... 91
Emergency unlocking .......................91
Important safety notes ....................89
Opening (from the inside) ................90
Drinks holder
see Cuph olders
Drive program
Automatic ...................................... 164
Display ........................................... 162
Manual .......................................... .166
Drive program selector .....................164
Driver's door see Door
Driver's seat
see Seats
Drive system
Active Blind Spot Assist .................209
Driving abroad
Service24h .................................... 327
Symmetrical dipped bea m............. 118
Driving on flooded roads ..................177
Driving safety system BAS PLUS (Brake Assist System
PLUS) .............................................. .73
Electronic Brake-force Distribu-
tio n.................................................. 78
ESP ®
(Electroni cStability Pro-
gram) ............................................... 75
ETS/4ETS (Electronic Traction
System) ........................................... 75
Important safety guidelines .............72Driving safety systems
ABS (Anti-lock Braking System) .......72
ADAPTIVE BRAKE ............................. 78
Adaptive brake lamps ......................74
BAS (Brake Assist System) ..............73
Overview .......................................... 72
PRE-SAFE ®
Brake ............................ .78
Driving system
Active Lane Keeping Assist ............212
Display message (12-button mul-
tifunctio nsteering wheel) ..............273
Display message (4-button multi-
function steering wheel) ................272
Driving systems
Active Driving Assistance pack-
age ................................................. 209
ATTENTION ASSIST ........................203
Blind Spot Assist ............................ 205
Cruise control ................................ 178
Distronic Plu s................................ 183
Dynami chandling package with
sports mod e.................................. 192
HOLD function ............................... 193
Lane Keeping Assist ......................208
Lane package ................................ 205
Parking Guidance ........................... 199
Parktroni c...................................... 196
RAC ESTART (AMG vehicles) ..........194
Reversing camera ..........................202
Speed Limi tAssist ......................... 204
Speedtronic ................................... 180
Driving tips
Aquaplaning ................................... 177
Automatic transmission .................163
Brakes ........................................... 175
DISTRONI CPLUS ........................... 190
Downhill gradient ........................... 175
Driving abroad ............................... 118
Driving in winter ............................ .177
Driving on flooded road s................ 177
Driving on wet road s...................... 177
General .......................................... 175
Icy road surfaces ........................... 178
Limited braking efficiency on sal-
ted road s....................................... 176
New brake pads/linings ................176
Running-in tips ............................... 152
Snow chains .................................. 36010
Index

Symmetrical dipped beam
.............118
Towing atrailer .............................. 215
Tyr egrip ........................................ 177
Wet road surface ........................... 176
Dynamic handling package with
sports mode ....................................... 192 E
EASY-ENTRY feature Activating/deactivating (12-but-
ton multifunctio nsteering wheel) ..243
Function/notes ............................. 111
EASY-EXIT feature
Activating/deactivating (12-but-
ton multifunctio nsteering wheel) ..243
Crash-responsive ........................... 112
Function/notes ............................. 111
EASY-PACK load-securing kit ...........310
EBD (electronic brake force distri-
bution)
Function/notes ................................ 78
EBD (Electronic Brake force Distri-
bution)
Display message (12 button mul-
tifunctio nsteering wheel) ..............257
EBD (Electronic Brake-force Distri-
bution)
Display message (4-button multi-
function steering wheel) ................251
ECO start/stop function
Deactivating/activating .................158
General information .......................156
Electrical fuses
see Fuses
Electronic Brake force Distribution
see EBD (Electronic Brake force
Distribution)
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tionS ystem)
Emergency key
Unlocking the driver's door ..............91
Emergency key element
Function/notes ................................ 86
Locking vehicle ................................ 91Emergency release
Driver's door .................................... 91
Fuel filler fla p................................. 172
Emergency spare wheel
Notes/data .................................... 369
Storage location ............................ 336
Emergency unlocking
Boot ................................................. 95
Tailgate ............................................ 95
Vehicle ............................................. 91
Engine
ECO start/stop function ................156
Emergency starting ........................354
Engine number ............................... 379
Running irregularl y......................... 159
Starting problems ..........................159
Starting the engine with the key ....155
Starting with KEYLESS GO .............155
Stopping ........................................ 174
Warning lamp (engine diagnos-
tics) ............................................... 298
Engine electronics
Notes ............................................. 377
Problem (fault) ............................... 159
Engine oil
Additives ........................................ 382
Checking the oil level ..................... 323
Checking the oil level using the
dipstick .......................................... 323
Display message (12-button mul-
tifunctio nsteering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................269
Filling capacity ............................... 382
Notes about oil grades ................... 381
Notes on oil level/consumption ....323
Temperature (12-button multi-
function steering wheel) ................245
Topping up ..................................... 324
Viscosity ........................................ 382
Environmental protection
Note ................................................ .26
Returning an end-of-life vehicle .......26
ESP ®
(Electronic Stability Pro-
gram) AMG menu (on-board computer) ...245
Deactivating/activating (AMG
vehicles) .......................................... 76 Index
11

(12-button multifunction steering
wheel)
............................................ 241
Activating/deactivating the Intel-
ligent Ligh tSystem ........................ 240
Activating/deactivating the inte-
rior lighting delayed switch-off
(12-button multifunction steering
wheel) ............................................ 241
Active light function .......................121
Automatic headlamp mode ............119
Cornering light function .................121
Dipped-bea mheadlamps ............... 119
Driving abroad ............................... 118
Foglamps ....................................... 119
Foglamps (extended range) ...........122
Hazard warning lamps ...................121
Headlamp flasher ........................... 121
Headlamp range ............................ 120
Ligh tswitc h................................... 118
Main-beam headlamps ................... 120
Motorway mode ............................. 122
Parking lamps ................................ 118
Rea rfoglamp ................................. 119
Switching Adaptive Highbeam
Assist on/off ................................. 240
Switching the daytime driving
lights on/off (12-button multi-
function steering wheel) ................239
Switching the daytime driving
lights on/off (4-button multifunc-
tion steering wheel) .......................226
Switching the daytime driving
lights on/off (switch) .....................119
Switching the surround lighting
on/off (12-button multifunction
steering wheel) .............................. 241
Turn signals ................................... 120
see Changing bulbs
see Interior lighting
Light sensor
Display message (12-button mul-
tifunctio nsteering wheel) ..............267
Display message (4-button multi-
function steering wheel) ................264
LIM indicator lamp
Cruise control ................................ 178
DISTRONI CPLUS ........................... 184
Variabl eSPEEDTRONIC .................181Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................302
Locking see Centra llocking
Locking (doors)
Automatic ........................................ 90
Emergency locking ........................... 91
From inside (central locking but-
ton) .................................................. 90
Locking centrally
see Centra llocking
Locking verification signal (on-
board computer) ............................... 242
Luggage compartment floor opening/closing ............................ 312
stowage well, unde r....................... 312
Luggage cover ................................... 308
Luggage holder (EASY-PACK load-
securing kit) ....................................... 311
Luggage net ....................................... 304
Lumbar support Adjusting ....................................... 109
Adjusting the 4-way lumba rsup-
por t................................................ 109
Luxu ry head restraint .......................107
Luxury multifunction steering
wheel
see 12-button multifunction
steering wheel M
M+S tyres ........................................... 360
Main beam Display message (4-button multi-
function steering wheel) ................262
Main-beam headlamps
Changing bulbs .............................. 127
Display message (12-button mul-
tifunctio nsteering wheel) ..............266
Switching Adaptive Highbeam
Assist on/off ................................. 122
Switching on/off ........................... 120
Maintenance
see ASSYST PLUS service interval
display Index
15

Towing away
Fitting the towing ey e.................... 352
Removing the towing eye. ..............353
With both axles on the ground .......353
Tow-starting
Emergency engine starting ............354
Fitting the towing eye. ...................352
Important safety notes ..................351
Removing the towing eye. ..............353
Trailer coupling
see Towing atrailer
Trailer towing
7-pin connector ............................. 220
Blind Spot Assist ............................ 207
Cleaning the trailer tow hitch ......... 331
Coupling up atrailer ...................... 218
Decoupling atrailer ....................... 218
Driving tips .................................... 215
ESP ®
................................................ 77
Folding in the ball coupling ............218
Folding out the ball coupling ..........217
Important safety notes ..................215
Mounting dimensions ....................387
Parking Guidance ........................... 202
Parktroni c...................................... 198
Power supply ................................. 219
Shift range ..................................... 163
Trailer loads ................................... 388
Transmission
see Automatic transmission
see Manual transmission
Transporting the vehicle ..................353
Trim pieces (cleaning instructions) .332
Trip computer On-board computer (12-button
multifunctio nsteering wheel) ........231
On-board computer (4-button
multifunctio nsteering wheel) ........226
Trip meter
Displaying/resetting (4-button
multifunctio nsteering wheel) ........225
Displaying (12-button multifunc-
tion steering wheel) .......................231
Resetting (12-button multifunc-
tion steering wheel) .......................232
Trip odometer
see Trip meter Turn signal
Display message (12-button mul-
tifunctio nsteering wheel) ..............265
Display message (4-button multi-
function steering wheel) ................262
Turn signals
Switching on/off ........................... 120
Two-way radio
Frequencies ................................... 377
Installatio n..................................... 377
Transmission output (maximum) .... 377
Type identification plate
see Vehicle identification plate
Tyre pressure
Calling up (on-board computer) .....363
Display message (12-button mul-
tifunctio nsteering wheel) ..............281
Display message (4-button multi-
function steering wheel) ................280
Not reached (TIREFIT) ....................340
Pressure loss warning ....................362
Reached (TIREFIT) ..........................340
Recommended ............................... 361
Tyre pressure monitor
Function/notes ............................. 363
Restarting ...................................... 365
Warning lamp ................................. 300
Tyres
Checking ........................................ 358
Directio nofrotation ...................... 366
Display message (12-button mul-
tifunction steering wheel) ..............281
Display message (4-button multi-
function steering wheel) ................280
Grip ................................................ 177
Important safety notes ..................358
Replacing ....................................... 365
Service life ..................................... 359
Storing ........................................... 366
Tyr esize (data) .............................. 366
Tyr etread ...................................... 359
see Flat tyre Index
23

U
Unladen weight ................................. 384
Unlocking Emergency unlocking .......................91
From inside the vehicle (central
unlocking button) ............................. 90V
Vanity mirror (in sun visor) ..............315
Variable SPEEDTRONIC see SPEEDTRONIC
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Electronics ..................................... 377
Equipment ....................................... 26
Implied warranty .............................. 29
Individua lsettings .......................... 238
Leaving parked up .........................175
Locking (in an emergency) ...............91
Locking (key )................................... 84
Lowering ........................................ 344
Pulling away ................................... 155
Raising ........................................... 343
Registration ..................................... 28
Towing away .................................. 351
Tow-starting ................................... 351
Transporting .................................. 353
Unlocking (in an emergency) ...........91
Unlocking (key )................................ 84
Vehicle data ................................... 384
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 384
see Technical data
Vehicle dimensions ...........................384
Vehicle emergency locking ................91
Vehicle identification number see VIN
Vehicle identification plate ..............379
Vehicle tool kit .................................. 335
Vehicle weights ................................. 384
Vents see Air vents
Video (DVD) ........................................ 234 Video DVD (12-button multifunc-
tion steering wheel)
..........................234
VIN ...................................................... 379 W
Warning and indicator lamps ABS ................................................ 293
Brakes ........................................... 293
Distance warning signa l................. 300
ESP ®
.............................................. 295
ESP ®
OFF ....................................... 295
LIM (cruise control) ........................ 178
LIM (DISTRONIC PLUS) ..................184
LIM (variable SPEEDTRONIC) .........181
PASSENGER AIRBAG OFF ................59
Reserve fuel ................................... 298
Seat bel t........................................ 291
SRS ................................................ 297
Tyr ep ressure monitor ...................300
Warning triangle ................................ 334
Washer fluid Display message (12-button mul-
tifunctio nsteering wheel) ..............288
Display message (4-button multi-
function steering wheel) ................285
see Windscreen washer system
Wheel bol ttightening torque ...........344
Wheel chock ...................................... 342
Wheels Changing/replacing .......................365
Changing awheel .......................... 341
Checking ........................................ 358
Cleaning ......................................... 328
Fitting awheel ............................... 344
Important safety notes ..................358
Removing awheel .......................... 344
Storing ........................................... 366
Tightening torque ........................... 344
Whee lsize/tyre size ...................... 366
Windowbag
Display message (12-button mul-
tifunctio nsteering wheel) ..............261
Display message (4-button multi-
function steering wheel) ................254
Operation ........................................ .5124
Index

Protection of the environment
Notes
H
Environmental note
Daimler's declared policy is one of integrated
environmental protection.
The objectives are for the natural resources
which form the basis of our existence on this
planet to be used sparingly and in a manner
which takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R make sure that the tyre pressures are
always correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel consump-
tion.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have maintenance work carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine with the vehicle
stationary. R
drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning end-of-life vehicles
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
with the European Union (EU) End of Life
Vehicles Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and reuse.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally responsible man-
ner. The options for recycling vehicles and
parts are constantly being developed and
improved. This means that your Mercedes-
Benz will also continue to meet even the
increased recycling quotas in the future in
good time. You can obtain further information
from your national Mercedes-Benz homepage
or your national hotline number. Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Owner's Manual. Country-specific
differences are possible. Please note that
your vehicle may not be equipped with all fea-
tures described. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions. All the systems found in your vehicle 26
Introduction

On-Board diagnostic interface
G
WARNING
If you connect equipment to the on-board
diagnostic interface, it can affect the opera-
tion of the vehicle systems. This can impair
the operating safety of your vehicle while driv-
ing. There is a risk of accident.
Do not connect any equipment to the on-
board diagnostic interface. G
WARNING
Loose equipment or equipment cables which
are connected to the on-board diagnostic
interface may infringe on the space around
the pedals. The equipment or the cables could
get between the pedals in the event of sudden
braking or acceleration. You may then no lon-
ger be able to brake, operate the clutch or
accelerate as intended. There is a risk of acci-
dent.
Do not attach any equipment or cables in the
driver footwell.
Connecting equipment to the on-board diag-
nostic interface can lead to emissions moni-
toring information being reset .This may lead
to the vehicle failing to meet the require-
ments at the next emissions control test or
main inspection.
If the engine is switched off and equipment
on the on-board diagnostic interface is used,
the starter battery may discharge.
The on-board diagnostic interface is intended
for the connection of diagnostic equipment at
a qualified specialist workshop. Qualified specialist workshop
Aq ualified specialist workshop has the nec-
essary specialist knowledge, tools and quali-
fications to correctl ycarry out the work
required on your vehicle .This is especially the
case for work relevant to safety.
Observe the information in the Service Book-
let. Always have the following work carried out at
a qualified specialist workshop:
R
work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
Mercedes-Ben zrecommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain
vehicles to improve their quality or safety.
If you did not purchase your vehicle from an
authorised specialist dealer and your vehicle
has never been inspected at a Mercedes-
BenzS ervice Centre, it is possible that your
vehicle is not registered in your name with
Mercedes-Benz. Mercedes-Benz can only
infor myou about vehicle checks if it has your
registration data.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
InformM ercedes-Benza s soon as possible
abouta ny change in address or vehicle own-
ership. Correc
tuse G
WARNING
Various warning stickers are affixed to your
vehicle. Their purpose is to draw your atten-
tion, and the attention of others, to various
dangers. Therefore, do not remove any warn-
ing stickers unless the sticker clearly states
that you may do so.
If you remove the warning stickers, you or
others could be injured by failing to recognise
certain dangers. 28
Introduction