MERCEDES-BENZ C-CLASS SALOON 2012 Owners Manual

&
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Use
the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position is displ ayed in the multifunction displa y. j
Park position
k Reversege ar i
Neut ral
h Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
En gaging neutral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
% Toshift into neutral iwith the ignition on,
push the selector le ver up or down for sev‐
eral seconds tothefirs t point of resis tance.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i
i,even if
th e ignition is switched off or the driver's
door is opened: #
depress the brake pedal and engage neutral
i when the car is at a standstill. 16 8
Driving and pa rking
Internal use only

#
release the brake pedal. #
switch the ignition off.
% Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the automatic transmission
re mains in neutral i.
Engaging park position P #
Obser vethe no tes on parking theve hicle
(/ page 178). #
Depress the brake pedal until theve hicle
comes toast andstill. #
When theve hicle is at a standstill, press but‐
to nj.
When the transmission position display
sho wsj,th e park position is engaged. If no
transmission position display jappears,
secure theve hicle topreve nt it from rolling
aw ay.
% Depending on the situation, it may take a
short time until jis engaged. Therefore,
alw ays pay attention tothe transmission
position displa y. Pa
rk position jis engaged automatically if one
of thefo llowing conditions is me t:
R you swit choff the ignition when theve hicle
is stationary and the transmission position is
h ork.
R you open the driver's door when theve hicle
is at a standstill or when driving at a very low
speed and the transmission position is hor
k.
% Tomanoeuvre with an open driver's door,
open the driver's door while at a standstill
and engage transmission position hork
again.
Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down past thefirst
point of resis tance.
When the automatic transmission is in transmis‐
sion position h, it shiftsthege ars automati‐
call y.This depends, among other things, on the
fo llowing factors:
R the selected drive program
R the position of the accelera tor pedal R
the driving speed Problems with
the transmission The transmission has a
faulty gear shift
Po ssible cause:
R the transmission is losing oil. #
Have the transmission checked at a qualified
specialist workshop immediately.
The acceleration characteristics getwo rse,
and the transmission no longer shifts.
Po ssible cause:
R the transmission is in emer gency operation
mode: it is only possible toshift toone gear
and reve rsege ar. #
Stop theve hicle in accordance with the traf‐
fi c conditions. #
Shift the transmission toposition j. #
Switch off the engine. #
Wait at least ten seconds. #
Tryto start the engine again. Driving and parking
16 9
Internal use only

#
Shift the transmission toposition hork.
If h is selected, the transmission only shifts
to one gear; if kis selec ted, the transmis‐
sion shifts toreve rsege ar. #
Have the transmission checked at a qualified
specialist workshop immediately. Manual
gearshifting When
the automatic transmission is shif tedto
position h,you can manually shift it with the
st eering wheel gearshift paddle. If permit ted, the
automatic transmission shifts toa higher or
lo we rge ar depending on thesteering wheel
ge arshift paddle being pulled. Yo
u ha vetwo options tomanually shift the auto‐
matic transmission:
R temp orary setting
R permanent setting
The gears shift automatically when manual gear‐
shifting is deactivated.
Te mp orary setting: #
toactivate: pullsteering wheel gearshift
paddle 1or2.
Manual gearshifting is activated for a short
time. The transmission position display
sho wsp and the cur rent gear.
% How long the manual gearshifting stay s acti‐
va ted is dependant on various factors.
Manual gearshifting can be automatically
deactivated in thefo llowing cases:
R changing the drive prog ram
R restarting theve hicle
R when the transmission position his
engaged again
R driving style #
Toshift up: pullsteering wheel gearshift
paddle 2. #
Toshift down: pullsteering wheel gearshift
paddle 1. #
Todeactivate: pullsteering wheel gearshift
paddle 2and hold it in place.
The transmission position display sho wsh.
Pe rm anent setting: #
change todrive prog ram =(/ page166). #
sele ct drive setting p(/ page 167). Gearshif
tre commendation The
gearshift recommendation assists you in
adopting an economical driving style. 17 0
Driving and pa rking
Internal use only

#
Ifth ege arshift recommendation 1appea rs
next tothe transmission position displa y,
shift tothere commended gear. Using kickd
own #
Maximum acceleration: depressthe accel‐
erator pedal be yond the pressure point.
To protect against engine overrev ,th e automatic
transmission shifts up tothe next gear when
maximum engine speed has been reached. Glide mode function
*
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Wi
th an anticipatory driving style, Glide mode
helps youto reduce fuel consum ption.
Glide mode is characterised bythefo llowing:
R The combustion engine is disconnected from
the driv etra in and continues torun in neutral.
R The transmission position displ ayh is
shown in green.
R Vehicles with 48 V on-board electrical
sy stem (EQ-Boost technology): The com‐
bustion engine can be switched off. All of the
ve hicle functions remain active. Glide mode is activated if
thefo llowing condi‐
tions are me t:
R Drive prog ram ; is selected.
R The speed is within a suitable range.
R The road's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
R There is no trailer hitched up tothe trailer
hitch, and no bicycle rack Fitted.
R You do not depress the accelera tor or brake
pedal (e xcept for light brake applications).
% Glide mode can also be activated if you ha ve
selected the "Eco" setting forth e drive in the
drive prog ram =.
Glide mode is deactivated again if one of the
conditions is no longer met.
Glide mode can also be pr evented bythefo llow‐
ing parame ters:
R Incline
R Downhill gradient
R Temp erature
R Height Driving and parking
171
Internal use only

R
Speed
R Ope rating status of the engine
R Traf fic situation
% Glide mode can be ended bypressing a
st eering wheel gearshift paddle
(/ page 170). Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven.
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsuf ficient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane.
% In wint ryroad conditions, the maximum
ef fect of 4MATIC can be achie ved only if you use winter tyres (M+S tyres), with sn
ow
ch ains if necessar y. Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of injury from fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact with fuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can igni tefuel vapour. 17 2
Driving and pa rking
Internal use only

#
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body. #
Toavo id creating ano ther electros tatic
ch arge , do not getinto theve hicle again
during there fuelling process. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using unleaded, sulphu r-free
petrol that con form sto European
EN 228, or an equi valent specification.
Fu el of this specification may conta in upto
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel with one of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E20, E85, E100
R petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives conta ining metal
If yo u ha veacciden tally refuelled with the
wrong fuel: #
do not swit ch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphur- free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-fre e diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. #
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil Driving and parking
17 3
Internal use only

R
paraf fin or kerosene
If yo u acciden tally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEPlug-in hybrid #
Forve hicles with petrol engines,
obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Re
quirements:
R The vehicle is unloc ked.
% Do not get into theve hicle again during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids and fuel.
The recommended octane number foryo ur vehi‐
cle can be found on the information label in the
fuel filler flap. 174
Driving and pa rking
Internal use only

1
Fuelfiller flap
2 Brac ketfo r fuel filler cap
3 Tyre pressure table
4 QR code forre scue card
5 Fuel type #
Press the back area of fuel filler flap 1. #
Turn the fuel filler cap anti-clockwise and
re mo veit. #
Insert the fuel filler cap from abo veinto
brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y. #
Close fuel filler flap 1. Ad
Blue ®
(vehicles with a diesel engine only) Note
s onrefilling AdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion proper ly, only use AdBlue ®
in acco rdance
with ISO 22 241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Only fill the
Ad Blue ®
tank in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once. Driving and park
ing175
Internal use only

Obser
vethe no tes on operating fluids
(/ page 430).
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles.
% Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip. To
p up AdBlue ®
* NOTEEngine damage duetoAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up AdBlue ®
immediately.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up AdBlue ®
immediately.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
AdBlue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of 176
Driving and pa rking
Internal use only

Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
Service menu in the multifunction displa y.
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Opening the
AdBlue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit.
To p up AdBlue ®
Mercedes-Benz recommends topping up
Ad Blue ®
at a filling pump. If no AdBlue ®
filling pump is
available, you can also top up AdBlue ®
using a cani ster. #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r4. #
Screw disposable hose 3onto the opening
of Ad Blue ®
re fill canis ter4 until hand-tight. #
Screw disposable hose 3onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter4.
The filling process stops when theAd Blue ®
ta nk is compl etely full. Driving and parking
17 7
Internal use only